AjmalCybro
2 years ago
93 changed files with 8574 additions and 0 deletions
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.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg |
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:target: https://www.gnu.org/licenses/agpl-3.0-standalone.html |
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:alt: License: AGPL-3 |
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|
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Website Helpdesk Support Ticket Management |
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========================================== |
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*This module helps to create helpdesk tickets from website. It is frequently |
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used to keep track of customer requests and deliver timely, effective customer |
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service.* |
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|
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Installation |
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============ |
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- www.odoo.com/documentation/14.0/setup/install.html |
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- Install our custom addon |
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|
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License |
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------- |
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GNU AFFERO GENERAL PUBLIC LICENSE Version 3 (AGPL v3) |
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(https://www.gnu.org/licenses/agpl-3.0-standalone.html) |
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|
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Company |
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------- |
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* `Cybrosys Techno Solutions <https://cybrosys.com/>`__ |
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|
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Credits |
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------- |
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* Developer: (V14) sruthimk @ Cybrosys |
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|
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Contacts |
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-------- |
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* Mail Contact : odoo@cybrosys.com |
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|
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Bug Tracker |
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----------- |
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Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. |
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|
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Maintainer |
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========== |
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.. image:: https://cybrosys.com/images/logo.png |
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:target: https://cybrosys.com |
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This module is maintained by Cybrosys Technologies. |
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|
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For support and more information, please visit https://www.cybrosys.com |
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|
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Further information |
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=================== |
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HTML Description: `<static/description/index.html>`__ |
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# -*- coding: utf-8 -*- |
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############################################################################### |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU AFFERO |
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# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
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# (AGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################### |
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from . import controllers |
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from . import models |
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# -*- coding: utf-8 -*- |
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############################################################################### |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU AFFERO |
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# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
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# (AGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################### |
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{ |
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'name': "Website Helpdesk Support Ticket Management", |
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'version': '14.0.1.0.0', |
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'category': 'Website', |
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'summary': 'Create helpdesk tickets from website. It is often used to ' |
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'track customer requests and provide customer support promptly ' |
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'and efficiently', |
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'description': 'From the website, create helpdesk tickets. It is ' |
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'frequently used to keep track of customer requests and ' |
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'deliver timely, effective customer service.', |
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'author': "Cybrosys Techno Solutions", |
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'company': 'Cybrosys Techno Solutions', |
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'maintainer': 'Cybrosys Techno Solutions', |
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'website': "https://cybrosys.com/", |
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'depends': ['sale_project', 'hr_timesheet', 'website_form'], |
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'data': [ |
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'security/ir.model.access.csv', |
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'data/ticket_sequence_data.xml', |
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'data/ticket_stage_data.xml', |
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'report/report_ticket_templates.xml', |
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'views/help_ticket_views.xml', |
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'views/help_team_views.xml', |
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'views/ticket_stage_views.xml', |
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'views/res_config_settings_views.xml', |
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'views/odoo_website_helpdesk_menus.xml', |
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'views/website_form_templates.xml', |
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'views/portal_templates.xml', |
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'views/asset_templates.xml', |
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], |
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'images': ['static/description/banner.png'], |
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'license': 'AGPL-3', |
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'installable': True, |
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'auto_install': False, |
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'application': False, |
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} |
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# -*- coding: utf-8 -*- |
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############################################################################### |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU AFFERO |
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# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
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# (AGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################### |
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from . import odoo_website_helpdesk |
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from . import website_form |
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# -*- coding: utf-8 -*- |
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############################################################################### |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU AFFERO |
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# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
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# (AGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################### |
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from odoo import http |
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from odoo.exceptions import AccessError, MissingError |
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from odoo.http import request |
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from odoo.addons.portal.controllers import portal |
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from odoo.addons.portal.controllers.portal import CustomerPortal |
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|
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|
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class TicketPortal(portal.CustomerPortal): |
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"""It is a ticket portal for customer interactions. TicketPortal class |
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provides functionality for managing tickets in a customer portal.""" |
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|
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def _prepare_home_portal_values(self, counters): |
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"""Prepare the values for the home portal. |
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Args: |
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counters (dict): A dictionary containing counters for various |
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elements. |
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Returns: |
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dict: A dictionary of values prepared for the home portal. |
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""" |
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values = super()._prepare_home_portal_values(counters) |
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if 'ticket_count' in counters: |
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ticket_count = request.env['help.ticket'].search_count( |
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self._get_tickets_domain()) |
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values['ticket_count'] = ticket_count |
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return values |
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|
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def _get_tickets_domain(self): |
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""" |
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Get the domain for retrieving tickets. |
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Returns: |
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list: A list representing the domain for retrieving tickets. |
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""" |
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return [('customer_id', '=', request.env.user.partner_id.id)] |
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|
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@http.route(['/my/tickets'], type='http', auth="user", website=True) |
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def portal_my_tickets(self): |
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"""Route for displaying the tickets in the customer portal. Which will |
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return a HTTP response containing the rendered template""" |
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domain = self._get_tickets_domain() |
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tickets = request.env['help.ticket'].search(domain) |
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return request.render("odoo_website_helpdesk.portal_my_tickets", |
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{ |
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'default_url': "/my/tickets", |
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'tickets': tickets, |
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'page_name': 'ticket', |
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}) |
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|
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|
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class WebsiteHelpDesk(CustomerPortal): |
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"""WebsiteHelpDesk class provides functionality for managing helpdesk |
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tickets in a website.""" |
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|
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@http.route(['/helpdesk_ticket'], type='http', auth="public", website=True, |
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sitemap=True) |
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def helpdesk_ticket(self): |
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"""Which will display the ticket form in the website. |
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Which will render a new template named ticket_form""" |
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return request.render('odoo_website_helpdesk.ticket_form') |
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|
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@http.route(['/my/helpdesk/<int:ticket>', '/my/ticket/<int:ticket_id>'], |
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type='http', auth="public", |
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website=True) |
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def portal_my_helpdesk(self, ticket=None, access_token=None, **kw): |
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"""Returns information about the ticket and access_token. And which |
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will render a new template named helpdesk_portal_form""" |
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try: |
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ticket_sudo = self._document_check_access('help.ticket', ticket, |
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access_token) |
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except (AccessError, MissingError): |
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return request.redirect('/my') |
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values = self._ticket_get_page_view_values(ticket_sudo, access_token, |
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**kw) |
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return request.render("odoo_website_helpdesk.helpdesk_portal_form", |
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values) |
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|
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def _ticket_get_page_view_values(self, ticket, access_token, **kwargs): |
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"""Get the page view values for the help desk ticket. Returns a |
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dictionary of values containing ticket details and page name""" |
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values = { |
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'ticket': ticket, |
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'page_name': 'ticket', |
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} |
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return self._get_page_view_values(ticket, access_token, values, |
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'my_ticket_history', False, **kwargs) |
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# -*- coding: utf-8 -*- |
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############################################################################### |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU AFFERO |
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# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
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# (AGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################### |
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import base64 |
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import json |
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from odoo import _ |
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from odoo.exceptions import ValidationError |
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from odoo.http import request |
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from psycopg2 import IntegrityError |
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from odoo.addons.website_form.controllers.main import WebsiteForm |
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|
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|
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class WebsiteForm(WebsiteForm): |
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"""This module extends the functionality of the website form controller |
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to handle the creation of new help desk tickets. It provides a new |
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controller to display a list of tickets for the current user in their |
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portal, and overrides the website form controller's method for handling |
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form submissions to create a new help desk ticket instead.""" |
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|
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def _handle_website_form(self, model_name, **kwargs): |
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"""Handle the submission of a website form. This function processes |
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the submitted form data based on the provided model name.Which will |
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returns encoded response containing the result of the form |
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submission""" |
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if model_name == 'help.ticket': |
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rec_val = { |
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'customer_name': kwargs.get('customer_name'), |
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'subject': kwargs.get('subject'), |
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'description': kwargs.get('description'), |
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'email': kwargs.get('email_from'), |
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'phone': kwargs.get('phone'), |
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'priority': kwargs.get('priority'), |
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'stage_id': request.env['ticket.stage'].search( |
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[('name', '=', 'Inbox')], limit=1).id, |
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} |
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partner = request.env['res.partner'].sudo().search( |
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[('name', '=', kwargs.get('customer_name')), |
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('email', '=', kwargs.get('email_from'))], order='id asc', |
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limit=1) |
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rec_val['customer_id'] = partner.id if partner else None |
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rec_val['public_ticket'] = not partner |
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ticket_id = request.env['help.ticket'].sudo().create(rec_val) |
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request.session['ticket_number'] = ticket_id.name |
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request.session['ticket_id'] = ticket_id.id |
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model_record = request.env['ir.model'].sudo().search( |
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[('model', '=', model_name)]) |
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data = self.extract_data(model_record, request.params) |
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if 'ticket_attachment' in request.params or request.httprequest.files or data.get( |
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'attachments'): |
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attached_files = data.get('attachments') |
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for attachment in attached_files: |
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attached_file = attachment.read() |
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request.env['ir.attachment'].sudo().create({ |
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'name': attachment.filename, |
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'res_model': 'help.ticket', |
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'res_id': ticket_id.id, |
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'type': 'binary', |
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'datas': base64.encodebytes(attached_file), |
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}) |
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request.session['form_builder_model_model'] = model_record.model |
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request.session['form_builder_model'] = model_record.name |
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request.session['form_builder_id'] = ticket_id.id |
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return json.dumps({'id': ticket_id.id}) |
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else: |
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model_record = request.env['ir.model'].sudo().search( |
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[('model', '=', model_name)]) |
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if not model_record: |
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return json.dumps({ |
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'error': _("The form's specified model does not exist") |
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}) |
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try: |
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data = self.extract_data(model_record, request.params) |
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# If we encounter an issue while extracting data |
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except ValidationError as e: |
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return json.dumps({'error_fields': e.args[0]}) |
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try: |
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id_record = self.insert_record(request, model_record, |
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data['record'], data['custom'], |
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data.get('meta')) |
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if id_record: |
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self.insert_attachment(model_record, id_record, |
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data['attachments']) |
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# In case of an email, we want to send it immediately |
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# instead of waiting for the email queue to process |
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if model_name == 'mail.mail': |
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request.env[model_name].sudo().browse(id_record).send() |
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# Some fields have additional SQL constraints that we can't check |
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# generically Ex:crm.lead.probability which is a float between 0 and |
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# 1 TODO: How to get the name of the erroneous field ? |
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except IntegrityError: |
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return json.dumps(False) |
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request.session['form_builder_model_model'] = model_record.model |
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request.session['form_builder_model'] = model_record.name |
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request.session['form_builder_id'] = id_record |
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return json.dumps({'id': id_record}) |
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<?xml version="1.0" encoding="utf-8"?> |
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<odoo> |
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<!-- Sequence of ticket--> |
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<record id="sequence_help_ticket_seq" model="ir.sequence"> |
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<field name="name">Helpdesk</field> |
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<field name="code">help.ticket.sequence</field> |
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<field name="prefix">TKT</field> |
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<field name="padding">5</field> |
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<field name="number_next">1</field> |
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<field name="number_increment">1</field> |
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</record> |
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|
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<!--Sequence Invoice Ticket--> |
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<record id="sequence_help_ticket_inv_seq" model="ir.sequence"> |
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<field name="name">Helpdesk Invoice</field> |
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<field name="code">ticket.invoice</field> |
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<field name="prefix">INV/TKT/%(year)s/</field> |
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<field name="padding">3</field> |
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<field eval="1" name="number_increment"/> |
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<field eval="False" name="company_id"/> |
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</record> |
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</odoo> |
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@ -0,0 +1,28 @@ |
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<?xml version="1.0" encoding="utf-8"?> |
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<odoo> |
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<data noupdate="1"> |
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<!-- Project Stages --> |
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<record id="ticket_stage_inbox" model="ticket.stage"> |
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<field name="sequence">10</field> |
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<field name="name">Inbox</field> |
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</record> |
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<record id="ticket_stage_draft" model="ticket.stage"> |
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<field name="sequence">15</field> |
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<field name="name">Draft</field> |
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</record> |
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<record id="ticket_stage_in_progress" model="ticket.stage"> |
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<field name="sequence">20</field> |
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<field name="name">In Progress</field> |
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</record> |
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<record id="ticket_stage_done" model="ticket.stage"> |
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<field name="sequence">25</field> |
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<field name="name">Done</field> |
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<field name="folded" eval="True"/> |
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</record> |
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<record id="ticket_stage_cancelled" model="ticket.stage"> |
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<field name="sequence">30</field> |
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<field name="name">Canceled</field> |
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<field name="folded" eval="True"/> |
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</record> |
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</data> |
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</odoo> |
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@ -0,0 +1,6 @@ |
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## Module <odoo_website_helpdesk> |
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|
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#### 18.07.2023 |
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#### Version 14.0.1.0.0 |
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#### ADD |
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- Initial commit for Website Helpdesk Support Ticket Management |
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@ -0,0 +1,837 @@ |
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# Translation of Odoo Server. |
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# This file contains the translation of the following modules: |
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# * odoo_website_helpdesk |
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# |
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msgid "" |
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msgstr "" |
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"Project-Id-Version: Odoo Server 14.0\n" |
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"Report-Msgid-Bugs-To: \n" |
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"POT-Creation-Date: 2023-07-03 05:46+0000\n" |
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"PO-Revision-Date: 2023-07-03 05:46+0000\n" |
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"Last-Translator: \n" |
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"Language-Team: \n" |
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"MIME-Version: 1.0\n" |
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"Content-Type: text/plain; charset=UTF-8\n" |
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"Content-Transfer-Encoding: \n" |
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"Plural-Forms: \n" |
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|
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#. module: odoo_website_helpdesk |
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#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
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msgid "&nbsp;" |
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msgstr "" |
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|
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#. module: odoo_website_helpdesk |
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#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
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#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
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msgid "" |
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"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
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" <span>\n" |
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" info@yourcompany.example.com\n" |
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" </span>" |
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msgstr "" |
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|
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#. module: odoo_website_helpdesk |
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#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
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msgid "" |
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"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
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" <span>\n" |
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" info@yourcompany.example.com</span>" |
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msgstr "" |
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|
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#. module: odoo_website_helpdesk |
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#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
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#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
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msgid "" |
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"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
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" <span class=\"o_force_ltr\">3575\n" |
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" Demo Buena Vista Avenue\n" |
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" </span>" |
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msgstr "" |
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|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "<span>حساب تحليلي</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "<span>مخصص ل</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "<span>: عميل</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "<span>: وصف</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "<span>: أولوية</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "<span>اسم المهمة</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "<span>إجمالي ساعات الإنفاق</span>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "<strong>مهام</strong>" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "الإجراءات اللازمة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "نشيط" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "أنشطة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "زخرفة استثناء النشاط" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "حالة النشاط" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "رمز نوع النشاط" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "عدد المرفقات" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "قابل للفوترة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "فاتورة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "Closing Stage" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "لون" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "إعدادات التكوين" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "إعدادات" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "التكلفة بالساعة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "إنشاء فاتورة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "إنشاء مهمة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "إنشاء المهام" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "انشأ من قبل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "تم إنشاؤها على" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr ": عميل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "اسم الزبون" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "تاريخ" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "يمسح" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "وصف" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "اسم العرض" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "القائمة المنسدلة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "بريد إلكتروني" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "تاريخ الانتهاء" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "متابعون" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "تذاكر مكتب المساعدة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "مكتب المساعدة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "فريق مكتب المساعدة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "تذكرة مكتب المساعدة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr "تذاكر مكتب المساعدة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "عالي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "أيقونة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "قيد اليومية" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "قليل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "أعضاء" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "رسائل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "الموعد النهائي لنشاطي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "شركتي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "تذاكري" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "اسم" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "جديد" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "الموعد النهائي للنشاط التالي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "ملخص النشاط التالي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "نوع النشاط التالي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "طبيعي" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "عدد الإجراءات" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "عدد الأخطاء" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "عدد الرسائل التي تتطلب اتخاذ إجراء" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "هاتف" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr ": أولوية" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr ": أولوية" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "منتج" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "مشروع" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "قدم السبب بالتفصيل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "تذكرة عامة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "مستخدم مسؤول" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "خطأ في تسليم الرسائل القصيرة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "تسلسل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "منتج الخدمة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "إعدادات" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "منصة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "مراحل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "تاريخ البدء" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "موضوع" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr ": موضوع" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "يُقدِّم" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "يدعم" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "بطاقة الدعم" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "تذاكر الدعم الفني" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "المهمة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "مهام" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr ": فريق" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "!شكرًا لك" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "النموذج المحدد للنموذج غير موجود" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "لا يوجد حاليا أي تذاكر صادرة لحسابك" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "تذكرة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "مرحلة التذكرة" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "تذاكر" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "نوع نشاط الاستثناء المسجل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "منخفظ جدا" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "عالي جدا" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "منخفظ جدا" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "رسائل الموقع" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "سجل اتصالات الموقع" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
msgstr "تذكرتك" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "عميل" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,837 @@ |
|||
# Translation of Odoo Server. |
|||
# This file contains the translation of the following modules: |
|||
# * odoo_website_helpdesk |
|||
# |
|||
msgid "" |
|||
msgstr "" |
|||
"Project-Id-Version: Odoo Server 14.0\n" |
|||
"Report-Msgid-Bugs-To: \n" |
|||
"POT-Creation-Date: 2023-07-03 12:48+0000\n" |
|||
"PO-Revision-Date: 2023-07-03 12:48+0000\n" |
|||
"Last-Translator: \n" |
|||
"Language-Team: \n" |
|||
"MIME-Version: 1.0\n" |
|||
"Content-Type: text/plain; charset=UTF-8\n" |
|||
"Content-Transfer-Encoding: \n" |
|||
"Plural-Forms: \n" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "&nbsp;" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575\n" |
|||
" Demo Buena Vista Avenue\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "Konfigurationseinstellungen" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr "Helpdesk-tickets" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "Hoog" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "Buchungssatz" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "Laag" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "Mijn kaartjes" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "Normaal" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr "Prioriteit" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr "Prioriteit :" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "Openbaar kaartje" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "Indienen" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "Steun" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "Ondersteuningsticket" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "Ondersteuningstickets" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "Aufgabe" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "Ticket" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "Ticket-fase" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "Kaartjes" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "Heel hoog" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "Heel laag" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
msgstr "Uw kaartje" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,838 @@ |
|||
# Translation of Odoo Server. |
|||
# This file contains the translation of the following modules: |
|||
# * odoo_website_helpdesk |
|||
# |
|||
msgid "" |
|||
msgstr "" |
|||
"Project-Id-Version: Odoo Server 14.0\n" |
|||
"Report-Msgid-Bugs-To: \n" |
|||
"POT-Creation-Date: 2023-07-03 12:49+0000\n" |
|||
"PO-Revision-Date: 2023-07-03 12:49+0000\n" |
|||
"Last-Translator: \n" |
|||
"Language-Team: \n" |
|||
"MIME-Version: 1.0\n" |
|||
"Content-Type: text/plain; charset=UTF-8\n" |
|||
"Content-Transfer-Encoding: \n" |
|||
"Plural-Forms: \n" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "&nbsp;" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575\n" |
|||
" Demo Buena Vista Avenue\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "Opciones de configuración" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "Mesa de ayuda" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "Equipo de asistencia técnica" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "Ticket de asistencia técnica" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr " |
|||
|
|||
Tickets de la mesa de ayuda" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "Alto" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "Asiento contable" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "Bajo" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "Mis entradas" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "Normal" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr "Prioridad" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr "Prioridad :" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "Boleto Público" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "ticket de soporte" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "entradas de soporte" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "Tarea" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "Boleto" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "Etapa de entradas" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "Entradas" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "Muy alto" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "Muy bajo" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,837 @@ |
|||
# Translation of Odoo Server. |
|||
# This file contains the translation of the following modules: |
|||
# * odoo_website_helpdesk |
|||
# |
|||
msgid "" |
|||
msgstr "" |
|||
"Project-Id-Version: Odoo Server 14.0\n" |
|||
"Report-Msgid-Bugs-To: \n" |
|||
"POT-Creation-Date: 2023-07-03 12:44+0000\n" |
|||
"PO-Revision-Date: 2023-07-03 12:44+0000\n" |
|||
"Last-Translator: \n" |
|||
"Language-Team: \n" |
|||
"MIME-Version: 1.0\n" |
|||
"Content-Type: text/plain; charset=UTF-8\n" |
|||
"Content-Transfer-Encoding: \n" |
|||
"Plural-Forms: \n" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "&nbsp;" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575\n" |
|||
" Demo Buena Vista Avenue\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "Paramètres de config" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "Équipe d'assistance" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "Ticket d'assistance" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr "Billets d'assistance" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "Haut" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "Pièce comptable" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "Normale" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "Billet d'assistance" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "Billets d'assistance" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "Tâche" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "Billet" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "Billet étape" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "Des billets" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "Très haut" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "Très lent" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
msgstr "Votre billet" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,837 @@ |
|||
# Translation of Odoo Server. |
|||
# This file contains the translation of the following modules: |
|||
# * odoo_website_helpdesk |
|||
# |
|||
msgid "" |
|||
msgstr "" |
|||
"Project-Id-Version: Odoo Server 14.0\n" |
|||
"Report-Msgid-Bugs-To: \n" |
|||
"POT-Creation-Date: 2023-07-03 12:49+0000\n" |
|||
"PO-Revision-Date: 2023-07-03 12:49+0000\n" |
|||
"Last-Translator: \n" |
|||
"Language-Team: \n" |
|||
"MIME-Version: 1.0\n" |
|||
"Content-Type: text/plain; charset=UTF-8\n" |
|||
"Content-Transfer-Encoding: \n" |
|||
"Plural-Forms: \n" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "&nbsp;" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575\n" |
|||
" Demo Buena Vista Avenue\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "Налаштування" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "Довідкова" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "Команда служби підтримки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "Квиток у службу підтримки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr "Квитки в службу підтримки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "Запис у журналі" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "Мої квитки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr "Пріоритет" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "Підтримка" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "Квиток підтримки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "Квитки підтримки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "Завдання" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "Квиток" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "Квитковий етап" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "Квитки" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "Дуже високо" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "Дуже низький" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,837 @@ |
|||
# Translation of Odoo Server. |
|||
# This file contains the translation of the following modules: |
|||
# * odoo_website_helpdesk |
|||
# |
|||
msgid "" |
|||
msgstr "" |
|||
"Project-Id-Version: Odoo Server 14.0\n" |
|||
"Report-Msgid-Bugs-To: \n" |
|||
"POT-Creation-Date: 2023-07-03 12:48+0000\n" |
|||
"PO-Revision-Date: 2023-07-03 12:48+0000\n" |
|||
"Last-Translator: \n" |
|||
"Language-Team: \n" |
|||
"MIME-Version: 1.0\n" |
|||
"Content-Type: text/plain; charset=UTF-8\n" |
|||
"Content-Transfer-Encoding: \n" |
|||
"Plural-Forms: \n" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "&nbsp;" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575\n" |
|||
" Demo Buena Vista Avenue\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "配置设置" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "服务台团队" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "帮助台票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr "帮助台门票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "高的" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "会计凭证" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "低的" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "我的票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "普通的" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr "优先事项" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr "优先事项 :" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "任务" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "任务" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "售票阶段" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "门票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "很高" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "非常低" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "网站通讯记录" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
msgstr "你的票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,837 @@ |
|||
# Translation of Odoo Server. |
|||
# This file contains the translation of the following modules: |
|||
# * odoo_website_helpdesk |
|||
# |
|||
msgid "" |
|||
msgstr "" |
|||
"Project-Id-Version: Odoo Server 14.0\n" |
|||
"Report-Msgid-Bugs-To: \n" |
|||
"POT-Creation-Date: 2023-07-03 12:48+0000\n" |
|||
"PO-Revision-Date: 2023-07-03 12:48+0000\n" |
|||
"Last-Translator: \n" |
|||
"Language-Team: \n" |
|||
"MIME-Version: 1.0\n" |
|||
"Content-Type: text/plain; charset=UTF-8\n" |
|||
"Content-Transfer-Encoding: \n" |
|||
"Plural-Forms: \n" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "&nbsp;" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n" |
|||
" <span>\n" |
|||
" info@yourcompany.example.com</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575\n" |
|||
" Demo Buena Vista Avenue\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">3575 Demo\n" |
|||
" Buena\n" |
|||
" Vista Avenue</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1\n" |
|||
" (650) 555-0111\n" |
|||
" </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n" |
|||
" <span class=\"o_force_ltr\">+1 (650)\n" |
|||
" 555-0111</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Attachment</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Company</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Description</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email To</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Email</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Name</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Phone </span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Priority</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"<span class=\"s_website_form_label_content\">\n" |
|||
" Subject</span>\n" |
|||
" <span class=\"s_website_form_mark\">\n" |
|||
" *</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Analytic Account</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Assigned to</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Customer :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Description :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Priority :</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Task Name</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<span>Total Hours Spend</span>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket |
|||
msgid "<strong>Tasks</strong>" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "Action Needed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active |
|||
msgid "Active" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids |
|||
msgid "Activities" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Activity Exception Decoration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "Activity State" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Activity Type Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count |
|||
msgid "Attachment Count" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable |
|||
msgid "Billable" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed |
|||
msgid "Billed" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage |
|||
msgid "Closing Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color |
|||
msgid "Color" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings |
|||
msgid "Config Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration |
|||
msgid "Configuration" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Contact us about anything related to our\n" |
|||
" company or services.<br/>\n" |
|||
" We'll do our best to get back to you as soon\n" |
|||
" as possible." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost |
|||
msgid "Cost per hour" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Invoice" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Create Task" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task |
|||
msgid "Create Tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid |
|||
msgid "Created by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date |
|||
msgid "Created on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Customer :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name |
|||
msgid "Customer Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Delete" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description |
|||
msgid "Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name |
|||
msgid "Display Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Dropdown menu" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Edit..." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email |
|||
msgid "Email" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Enable for allowing team to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Enable to create tasks from tickets" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date |
|||
msgid "End Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded |
|||
msgid "Folded in Kanban" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids |
|||
msgid "Followers" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids |
|||
msgid "Followers (Partners)" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon |
|||
msgid "Font awesome icon e.g. fa-tasks" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message |
|||
msgid "Has Message" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "HelpDesk Tickets" |
|||
msgstr "服務台工單" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk |
|||
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form |
|||
msgid "Helpdesk" |
|||
msgstr "服務台" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_team |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team |
|||
msgid "Helpdesk Team" |
|||
msgstr "服務台團隊" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar |
|||
msgid "Helpdesk Ticket" |
|||
msgstr "幫助台票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets |
|||
msgid "Helpdesk Tickets" |
|||
msgstr "幫助台門票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "High" |
|||
msgstr "高的" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id |
|||
msgid "ID" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon |
|||
msgid "Icon to indicate an exception activity." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction |
|||
msgid "If checked, new messages require your attention." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "If checked, some messages have a delivery error." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Invoices" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower |
|||
msgid "Is Follower" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Issue Description" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Issue description in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_account_move |
|||
msgid "Journal Entry" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update |
|||
msgid "Last Modified on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid |
|||
msgid "Last Updated by" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date |
|||
msgid "Last Updated on" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Low" |
|||
msgstr "低的" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id |
|||
msgid "Main Attachment" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids |
|||
msgid "Members" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Mention your Issue here" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error |
|||
msgid "Message Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids |
|||
msgid "Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline |
|||
msgid "My Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "My Company" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "My Tickets" |
|||
msgstr "我的票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name |
|||
msgid "Name" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 |
|||
#, python-format |
|||
msgid "New" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline |
|||
msgid "Next Activity Deadline" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary |
|||
msgid "Next Activity Summary" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id |
|||
msgid "Next Activity Type" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Normal" |
|||
msgstr "普通的" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of Actions" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of errors" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter |
|||
msgid "Number of messages which requires an action" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter |
|||
msgid "Number of messages with delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone |
|||
msgid "Phone" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Priority" |
|||
msgstr "優先事項" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Priority :" |
|||
msgstr "優先事項 :" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id |
|||
msgid "Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id |
|||
msgid "Project" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
msgid "Provide the reason in detail" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket |
|||
msgid "Public Ticket" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id |
|||
msgid "Responsible User" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error |
|||
msgid "SMS Delivery error" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence |
|||
msgid "Sequence" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id |
|||
msgid "Service Product" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings |
|||
msgid "Settings" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Stage" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage |
|||
msgid "Stages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date |
|||
msgid "Start Date" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state |
|||
msgid "" |
|||
"Status based on activities\n" |
|||
"Overdue: Due date is already passed\n" |
|||
"Today: Activity date is today\n" |
|||
"Planned: Future activities." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "Subject" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Subject :" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Submit" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management |
|||
msgid "Support" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket |
|||
msgid "Support Ticket" |
|||
msgstr "支持票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "Support Tickets" |
|||
msgstr "支持工單" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_project_task |
|||
msgid "Task" |
|||
msgstr "任務" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form |
|||
msgid "Tasks" |
|||
msgstr "任務" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban |
|||
msgid "Team :" |
|||
msgstr "團隊" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Thank You!" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 |
|||
#, python-format |
|||
msgid "The form's specified model does not exist" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets |
|||
msgid "There are currently no tickets issued for your account." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id |
|||
msgid "Ticket" |
|||
msgstr "票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage |
|||
msgid "Ticket Stage" |
|||
msgstr "售票階段" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets |
|||
msgid "Tickets" |
|||
msgstr "門票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration |
|||
msgid "Type of the exception activity on record." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form |
|||
msgid "" |
|||
"Very\n" |
|||
" Low" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 |
|||
msgid "Very High" |
|||
msgstr "很高" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 |
|||
msgid "Very Low" |
|||
msgstr "非常低" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"We will get back\n" |
|||
" to you shortly." |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website Messages" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids |
|||
msgid "Website communication history" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "Your Ticket" |
|||
msgstr "你的票" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id |
|||
msgid "customer" |
|||
msgstr "" |
|||
|
|||
#. module: odoo_website_helpdesk |
|||
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view |
|||
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks |
|||
msgid "" |
|||
"has been registered\n" |
|||
" <b>successfully</b>" |
|||
msgstr "" |
|||
@ -0,0 +1,27 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
from . import account_move |
|||
from . import help_team |
|||
from . import help_ticket |
|||
from . import project_task |
|||
from . import res_config_settings |
|||
from . import ticket_stage |
|||
@ -0,0 +1,31 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
from odoo import fields, models |
|||
|
|||
|
|||
class AccountMove(models.Model): |
|||
"""This model extends the default Odoo `account.move` model to add a |
|||
`ticket_id` field, which is used to link an invoice to a helpdesk ticket.""" |
|||
_inherit = 'account.move' |
|||
|
|||
ticket_id = fields.Many2one('help.ticket', string='Ticket', |
|||
help="The ticket is used to create Invoice") |
|||
@ -0,0 +1,44 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
from odoo import fields, models |
|||
|
|||
|
|||
class HelpTeam(models.Model): |
|||
""" |
|||
This model represents a Helpdesk Team in the system. |
|||
HelpTeam includes information such as the team's name, team members, |
|||
email, project they are currently in, and whether they have permission to |
|||
create tasks from tickets. |
|||
This class inherits the Odoo 'models.Model' class. |
|||
""" |
|||
_name = 'help.team' |
|||
_description = 'Helpdesk Team' |
|||
|
|||
name = fields.Char(string='Name', help="Name of the Helpdesk Team") |
|||
member_ids = fields.Many2many('res.users', string='Members', |
|||
help="Users who belong to that Helpdesk Team") |
|||
email = fields.Char(string='Email', help="Email of the customer") |
|||
project_id = fields.Many2one('project.project', string='Project', |
|||
help="The Project they are currently in") |
|||
create_task = fields.Boolean(string="Create Task", |
|||
help="Enable for allowing team to create " |
|||
"tasks from tickets") |
|||
@ -0,0 +1,227 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
import logging |
|||
from odoo import api, fields, models, _ |
|||
from odoo.exceptions import UserError |
|||
|
|||
_logger = logging.getLogger(__name__) |
|||
|
|||
PRIORITIES = [ |
|||
('0', 'Very Low'), |
|||
('1', 'Low'), |
|||
('2', 'Normal'), |
|||
('3', 'High'), |
|||
('4', 'Very High')] |
|||
|
|||
|
|||
class HelpTicket(models.Model): |
|||
"""This model represents the Helpdesk Ticket, which allows users to raise |
|||
tickets related to products, services or any other issues. Each ticket has a |
|||
name, customer information, description, team responsible for handling |
|||
requests, associated project, priority level, stage, cost per hour, service |
|||
product, start and end dates, and related tasks and invoices.""" |
|||
|
|||
_name = 'help.ticket' |
|||
_description = 'Helpdesk Ticket' |
|||
_inherit = ['mail.thread', 'mail.activity.mixin'] |
|||
|
|||
def _default_show_create_task(self): |
|||
"""Return Create Task""" |
|||
return self.env['ir.config_parameter'].sudo().get_param( |
|||
'odoo_website_helpdesk.show_create_task') |
|||
|
|||
name = fields.Char(string='Name', default='New', required=True, |
|||
readonly=True, help='The name of the help ticket.' |
|||
'By default, a new unique sequence' |
|||
'number is assigned to each help' |
|||
'ticket, unless a name is provided.') |
|||
customer_id = fields.Many2one('res.partner', string='Customer', |
|||
help="Select the Customer") |
|||
customer_name = fields.Char(string='Customer Name', help="Add the Customer" |
|||
" Name") |
|||
subject = fields.Text(string='Subject', required=True, |
|||
help="Subject of the Ticket") |
|||
description = fields.Text(String='Description', required=True, |
|||
help="Issue Description") |
|||
email = fields.Char(string='Email', help=" Email of the user") |
|||
phone = fields.Char(string='Phone', help="Phone Number of the user") |
|||
team_id = fields.Many2one('help.team', string='Helpdesk Team', |
|||
help="The helpdesk team responsible for handling " |
|||
"requests related to this record.") |
|||
product_id = fields.Many2one('product.product', string='Product', |
|||
help='The product associated with this record.' |
|||
'This field allows you to select an' |
|||
'existing product from the product' |
|||
'catalog.' |
|||
) |
|||
project_id = fields.Many2one('project.project', string='Project', |
|||
readonly=False, |
|||
related='team_id.project_id', store=True, |
|||
help="The project associated with this team." |
|||
"This field is automatically filled based" |
|||
"on the project assigned to the team.") |
|||
priority = fields.Selection(PRIORITIES, default='1', string='Priority', |
|||
help="Set the priority level") |
|||
stage_id = fields.Many2one('ticket.stage', string='Stage', |
|||
default=lambda self: self.env[ |
|||
'ticket.stage'].search( |
|||
[('name', '=', 'Draft')], limit=1).id, |
|||
tracking=True, |
|||
group_expand='_read_group_stage_ids', |
|||
help="Stages of the Ticket") |
|||
cost = fields.Float(string='Cost per hour', |
|||
help='The cost per hour for this record. This field ' |
|||
'specifies the hourly cost associated with the ' |
|||
'record, which can be used in various ' |
|||
'calculations or' |
|||
'reports.') |
|||
service_product_id = fields.Many2one('product.product', string='Service ' |
|||
'Product', |
|||
domain=[('type', '=', 'service')], |
|||
help="The product associated with this" |
|||
"service. Only service products " |
|||
"are" |
|||
"available for selection.") |
|||
start_date = fields.Date(string='Start Date', help="Start Date of the " |
|||
"Ticket") |
|||
end_date = fields.Date(string='End Date', help="End Date of the Ticket") |
|||
public_ticket = fields.Boolean(string="Public Ticket", |
|||
help='Enable if it is a public ticket') |
|||
invoice_ids = fields.Many2many('account.move', string='Invoices', |
|||
store=True, |
|||
help="To Generate Invoice based on hours " |
|||
"spent on the ticket") |
|||
task_ids = fields.Many2many('project.task', string='Tasks', |
|||
help="Related Task of the Ticket") |
|||
color = fields.Integer(string="Color", default=6, help="Color") |
|||
show_create_task = fields.Boolean(string="Create Task", |
|||
default=_default_show_create_task, |
|||
compute='_compute_show_create_task', |
|||
help='Enable it, If you want to create' |
|||
' tasks ') |
|||
create_task = fields.Boolean(string="Create Task", readonly=False, |
|||
related='team_id.create_task', store=True, |
|||
help='Enable, if you want to create task') |
|||
billable = fields.Boolean(string="Billable", help="Show billable or not") |
|||
|
|||
@api.model |
|||
def create(self, vals): |
|||
"""Create sequence of tickets""" |
|||
vals['name'] = self.env['ir.sequence'].next_by_code( |
|||
'help.ticket.sequence') |
|||
return super(HelpTicket, self).create(vals) |
|||
|
|||
def _compute_show_create_task(self): |
|||
"""Compute the value of the 'show_create_task' field for each record in |
|||
the current recordset.""" |
|||
for record in self: |
|||
record.show_create_task = self._default_show_create_task() |
|||
|
|||
def default_stage_id(self): |
|||
"""Search your stage""" |
|||
return self.env['ticket.stage'].search( |
|||
[('name', '=', 'Draft')], limit=1).id |
|||
|
|||
@api.model |
|||
def _read_group_stage_ids(self, stages, domain, order): |
|||
""" Return the stages to stage_ids""" |
|||
return self.env['ticket.stage'].search([]) |
|||
|
|||
def action_create_invoice(self): |
|||
"""Create Invoice for Help Desk Ticket""" |
|||
tasks = self.env['project.task'].search([ |
|||
('project_id', '=', self.project_id.id), |
|||
('ticket_id', '=', self.id), |
|||
('ticket_billed', '=', False) |
|||
]) |
|||
if not tasks: |
|||
raise UserError(_('No Tasks to Bill')) |
|||
total = sum(x.effective_hours for x in tasks if x.effective_hours > 0) |
|||
move = self.env['account.move'].create([{ |
|||
'name': self.env['ir.sequence'].next_by_code('ticket.invoice'), |
|||
'move_type': 'out_invoice', |
|||
'partner_id': self.customer_id.id, |
|||
'ticket_id': self.id, |
|||
'date': fields.Date.today(), |
|||
'invoice_date': fields.Date.today(), |
|||
'invoice_line_ids': [(0, 0, { |
|||
'product_id': self.service_product_id.id, |
|||
'name': self.service_product_id.name, |
|||
'quantity': total, |
|||
'product_uom_id': self.service_product_id.uom_id.id, |
|||
'price_unit': self.cost or self.service_product_id.lst_price, |
|||
'account_id': self.service_product_id.categ_id.property_account_income_categ_id.id, |
|||
})], |
|||
}]) |
|||
[tasks.update({'ticket_billed': True})] |
|||
return { |
|||
'view_type': 'form', |
|||
'res_model': 'account.move', |
|||
'res_id': move.id, |
|||
'view_id': False, |
|||
'view_mode': 'form', |
|||
'type': 'ir.actions.act_window' |
|||
} |
|||
|
|||
def action_create_tasks(self): |
|||
"""Create Task for HelpDesk Ticket""" |
|||
task_name = f"{self.name}-{self.subject}" |
|||
task_id = self.env['project.task'].create({ |
|||
'name': task_name, |
|||
'project_id': self.project_id.id, |
|||
'company_id': self.env.company.id, |
|||
'ticket_id': self.id, |
|||
}) |
|||
self.write({ |
|||
'task_ids': [(4, task_id.id)] |
|||
}) |
|||
return { |
|||
'name': 'Tasks', |
|||
'res_model': 'project.task', |
|||
'view_id': False, |
|||
'res_id': task_id.id, |
|||
'view_mode': 'form', |
|||
'type': 'ir.actions.act_window', |
|||
'target': 'new', |
|||
} |
|||
|
|||
def action_open_tasks(self): |
|||
"""Smart Button of Task to view the Tasks of HelpDesk Ticket""" |
|||
return { |
|||
'name': 'Tasks', |
|||
'domain': [('ticket_id', '=', self.id)], |
|||
'res_model': 'project.task', |
|||
'view_id': False, |
|||
'view_mode': 'tree,form', |
|||
'type': 'ir.actions.act_window', |
|||
} |
|||
|
|||
def action_open_invoices(self): |
|||
"""Smart Button of Invoice to view the Invoices for HelpDesk Ticket""" |
|||
return { |
|||
'name': 'Invoice', |
|||
'domain': [('ticket_id', '=', self.id)], |
|||
'res_model': 'account.move', |
|||
'view_id': False, |
|||
'view_mode': 'tree,form', |
|||
'type': 'ir.actions.act_window', |
|||
} |
|||
@ -0,0 +1,37 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
from odoo import fields, models |
|||
|
|||
|
|||
class ProjectTask(models.Model): |
|||
"""Extends the 'project.task' model to add a Many2one field to link the task |
|||
with a help ticket, and a boolean field to indicate whether the linked help |
|||
ticket has been invoiced or not.""" |
|||
_inherit = 'project.task' |
|||
|
|||
ticket_id = fields.Many2one('help.ticket', string='Ticket', |
|||
help='The help ticket associated with this ' |
|||
'record. This field allows you to link ' |
|||
'this record to an existing help ticket.') |
|||
ticket_billed = fields.Boolean(string='Billed', |
|||
help="Whether the Ticket has been Invoiced " |
|||
"or Not") |
|||
@ -0,0 +1,39 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
from odoo import fields, models |
|||
|
|||
|
|||
class ResConfigSettings(models.TransientModel): |
|||
""" |
|||
This transient model inherits from res.config.settings and adds a boolean |
|||
field `show_create_task` that is used as a configuration parameter to |
|||
control whether the "Create Task" button is visible on the website |
|||
helpdesk page. The`config_parameter` attribute specifies the name |
|||
of the corresponding configuration parameter in the database.""" |
|||
_inherit = 'res.config.settings' |
|||
|
|||
show_create_task = fields.Boolean( |
|||
string="Create Tasks", |
|||
config_parameter='odoo_website_helpdesk.show_create_task', |
|||
help='Whether to show the "Create Task" button on the website helpdesk ' |
|||
'page. This field is used as a configuration parameter to control ' |
|||
'whether the button is visible or not.') |
|||
@ -0,0 +1,61 @@ |
|||
# -*- coding: utf-8 -*- |
|||
############################################################################### |
|||
# |
|||
# Cybrosys Technologies Pvt. Ltd. |
|||
# |
|||
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
|||
# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) |
|||
# |
|||
# You can modify it under the terms of the GNU AFFERO |
|||
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. |
|||
# |
|||
# This program is distributed in the hope that it will be useful, |
|||
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
|||
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
|||
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. |
|||
# |
|||
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
|||
# (AGPL v3) along with this program. |
|||
# If not, see <http://www.gnu.org/licenses/>. |
|||
# |
|||
############################################################################### |
|||
from odoo import fields, models |
|||
|
|||
|
|||
class TicketStage(models.Model): |
|||
"""This model represents the stages of a helpdesk ticket. A stage is used to |
|||
indicate the current state of a ticket, such as 'New', 'In Progress', |
|||
'Resolved', or 'Closed'. Stages are used to organize and track the progress of |
|||
tickets throughout their lifecycle.""" |
|||
_name = 'ticket.stage' |
|||
_description = 'Ticket Stage' |
|||
_order = 'sequence, id' |
|||
|
|||
name = fields.Char(string='Name', help='The name of the stage. This field' |
|||
'is used to identify the stage and' |
|||
'is displayed in various views and' |
|||
'reports.') |
|||
active = fields.Boolean(string='Active', default=True, |
|||
help='Whether the stage is active or not. If this' |
|||
'field is set to False,the stage will not be ' |
|||
'displayed in various views and reports.') |
|||
sequence = fields.Integer(string='Sequence', default=50, |
|||
help='The sequence number of the stage. This' |
|||
'field is used to specify the order in which' |
|||
'the stages are displayed in various views' |
|||
'and reports.') |
|||
closing_stage = fields.Boolean(string='Closing Stage', |
|||
help='Whether the stage is a closing stage' |
|||
'or not. A closing stage is a stage' |
|||
'that indicates that the helpdesk' |
|||
'ticket has been resolved or closed.' |
|||
'This field is used to identify the' |
|||
'closing stage and is used in various' |
|||
'calculations and reports.') |
|||
folded = fields.Boolean(string='Folded in Kanban', |
|||
help='Whether the stage is folded in the Kanban' |
|||
'view or not. If this field is set to True,' |
|||
'the stage will be displayed in a collapsed ' |
|||
'state in the Kanban view, which can be' |
|||
'expanded by clicking on it.This field is used' |
|||
' to control the behavior of the Kanban view.') |
|||
@ -0,0 +1,109 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!-- Template for helpdesk ticket report--> |
|||
<template id="report_help_ticket"> |
|||
<t t-call="web.html_container"> |
|||
<t t-foreach="docs" t-as="o"> |
|||
<t t-call="web.external_layout"> |
|||
<div class="page"> |
|||
<div style="margin-bottom: 10px;"> |
|||
<div class="text-center" |
|||
style="font-weight: 400 !important; font-size: 2rem !important;"> |
|||
<t t-esc="o.name"/> |
|||
- |
|||
<t t-esc="o.subject"/> |
|||
</div> |
|||
<br/> |
|||
<table class="table table-bordered mt32"> |
|||
<thead> |
|||
<tr> |
|||
<th class="text-center"> |
|||
<span>Customer :</span> |
|||
</th> |
|||
<th class="text-center"> |
|||
<span>Description :</span> |
|||
</th> |
|||
<th style="white-space: nowrap" |
|||
class="text-center"> |
|||
<span>Priority :</span> |
|||
</th> |
|||
</tr> |
|||
</thead> |
|||
<tbody> |
|||
<tr class="text-center"> |
|||
<td> |
|||
<span t-field="o.customer_id" |
|||
t-options='{"widget": "contact", "fields": ["address", "name"], "no_marker": True}'/> |
|||
</td> |
|||
<td> |
|||
<span t-field="o.description"/> |
|||
</td> |
|||
<td> |
|||
<span t-field="o.priority"/> |
|||
</td> |
|||
</tr> |
|||
</tbody> |
|||
</table> |
|||
</div> |
|||
<t t-set="tasks" |
|||
t-value="request.env['project.task'].search([('ticket_id', '=', o.id)])"/> |
|||
<t t-if="tasks"> |
|||
<div> |
|||
<h3 class="text-center"> |
|||
<strong>Tasks</strong> |
|||
</h3> |
|||
</div> |
|||
<table class="table table-bordered mt32"> |
|||
<t t-foreach="tasks" t-as="task"> |
|||
<thead> |
|||
<tr> |
|||
<th class="text-center"> |
|||
<span>Task Name</span> |
|||
</th> |
|||
<th class="text-center" |
|||
t-if="task.analytic_account_id"> |
|||
<span>Analytic Account</span> |
|||
</th> |
|||
<th class="text-center"> |
|||
<span>Assigned to</span> |
|||
</th> |
|||
<th class="text-center"> |
|||
<span>Total Hours Spend</span> |
|||
</th> |
|||
</tr> |
|||
</thead> |
|||
<tbody> |
|||
<tr class="text-center"> |
|||
<td> |
|||
<span t-field="task.name"/> |
|||
</td> |
|||
<td t-if="task.analytic_account_id"> |
|||
<span t-field="task.analytic_account_id"/> |
|||
</td> |
|||
<td> |
|||
<span t-esc="', '.join(map(lambda x: (x.name), task.user_id))"/> |
|||
</td> |
|||
<td> |
|||
<span t-field="task.effective_hours"/> |
|||
</td> |
|||
</tr> |
|||
</tbody> |
|||
</t> |
|||
</table> |
|||
</t> |
|||
</div> |
|||
</t> |
|||
</t> |
|||
</t> |
|||
</template> |
|||
<!-- Report for Ticket --> |
|||
<record id="action_report_help_ticket" model="ir.actions.report"> |
|||
<field name="name">Support Ticket</field> |
|||
<field name="model">help.ticket</field> |
|||
<field name="report_type">qweb-pdf</field> |
|||
<field name="report_name">odoo_website_helpdesk.report_help_ticket</field> |
|||
<field name="report_file">odoo_website_helpdesk.report_help_ticket</field> |
|||
<field name="binding_model_id" ref="model_help_ticket"/> |
|||
<field name="binding_type">report</field> |
|||
</record> |
|||
</odoo> |
|||
|
|
After Width: | Height: | Size: 3.6 KiB |
|
After Width: | Height: | Size: 310 B |
|
After Width: | Height: | Size: 1.3 KiB |
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|
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|
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|
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|
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|
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|
After Width: | Height: | Size: 1.9 KiB |
|
After Width: | Height: | Size: 1.1 KiB |
|
After Width: | Height: | Size: 2.1 KiB |
|
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|
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|
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|
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|
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|
After Width: | Height: | Size: 967 B |
|
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|
After Width: | Height: | Size: 3.8 KiB |
|
After Width: | Height: | Size: 5.0 KiB |
|
After Width: | Height: | Size: 51 KiB |
|
After Width: | Height: | Size: 58 KiB |
|
After Width: | Height: | Size: 58 KiB |
|
After Width: | Height: | Size: 57 KiB |
|
After Width: | Height: | Size: 58 KiB |
|
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|
After Width: | Height: | Size: 260 KiB |
|
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|
After Width: | Height: | Size: 196 KiB |
|
After Width: | Height: | Size: 163 KiB |
|
After Width: | Height: | Size: 182 KiB |
|
After Width: | Height: | Size: 181 KiB |
|
After Width: | Height: | Size: 55 KiB |
|
After Width: | Height: | Size: 183 KiB |
|
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|
After Width: | Height: | Size: 62 KiB |
|
After Width: | Height: | Size: 85 KiB |
|
After Width: | Height: | Size: 32 KiB |
|
After Width: | Height: | Size: 111 KiB |
|
After Width: | Height: | Size: 48 KiB |
|
After Width: | Height: | Size: 51 KiB |
|
After Width: | Height: | Size: 159 KiB |
|
After Width: | Height: | Size: 347 KiB |
|
After Width: | Height: | Size: 60 KiB |
|
After Width: | Height: | Size: 17 KiB |
@ -0,0 +1,743 @@ |
|||
<div style="background-color: #714B67; min-height: 600px; width: 100%; padding: 15px; position: relative;"> |
|||
<!-- TITLE BAR --> |
|||
<div class="d-flex align-items-center justify-content-between" |
|||
style="border-bottom: 1px solid #875A7B; padding: 15px; display: flex; justify-content: space-between; align-items: center;"> |
|||
<img src="./assets/misc/cybrosys-logo.png" width="42" height="42" |
|||
style="width: 42px; height: 42px;"/> |
|||
<div> |
|||
<div style="color: #7C7BAD; font-size: 14px; font-family: 'Montserrat', sans-serif; font-weight: bold; background-color: white; display: inline-block; padding: 3px 10px; border-radius: 50px;" |
|||
class="mr-2"> |
|||
<i class="fa fa-check mr-1"></i>Community |
|||
</div> |
|||
</div> |
|||
</div> |
|||
<!-- END OF TITLE BAR --> |
|||
<div class="container"> |
|||
<div class="row"> |
|||
<div class="col-sm-12 col-md-12 col-lg-12"> |
|||
<!-- APP HERO --> |
|||
<h1 style="color: #FFFFFF; font-weight: bolder; font-size: 50px; text-align: center; margin-top: 50px;"> |
|||
Website Helpdesk Support Ticket Management |
|||
</h1> |
|||
<p style="color:#FFFFFF; padding: 8px 15px; text-align: center; font-size: 24px;"> |
|||
Module For Managing Helpdesk Support Tickets |
|||
</p> |
|||
<!-- END OF APP HERO --> |
|||
<img src="assets/screenshots/hero.gif" |
|||
style="width: 75%; height: auto; position: absolute; margin-left: auto; margin-right: auto; top: 45%; left: 12%; right: auto;"/> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
|
|||
<!-- NAVIGATION SECTION --> |
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px; margin-top: 300px;"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="./assets/misc/compass.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Explore This |
|||
Module</h2> |
|||
</div> |
|||
<div class="row my-4" style="font-family: 'Montserrat', sans-serif;"> |
|||
<div class="col-sm-12 col-md-6 my-3"> |
|||
<a href="#overview"> |
|||
<div class="d-flex justify-content-between align-items-center" |
|||
style="background-color: #f5f5f5; padding: 30px; width: 100%;"> |
|||
<div> |
|||
<span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Overview</span> |
|||
<span |
|||
style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33; display: block;">Learn |
|||
more about this |
|||
module</span> |
|||
</div> |
|||
<img src="./assets/misc/right-arrow.png" width="36" |
|||
height="36"/> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
<div class="col-sm-12 col-md-6 my-3"> |
|||
<a href="#features"> |
|||
<div class="d-flex justify-content-between align-items-center" |
|||
style="background-color: #f5f5f5; padding: 30px; width: 100%;"> |
|||
<div> |
|||
<span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Features</span> |
|||
<span |
|||
style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33; display: block;">View |
|||
features of this |
|||
module</span> |
|||
</div> |
|||
<img src="./assets/misc/right-arrow.png" width="36" |
|||
height="36"/> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
<div class="col-sm-12 col-md-6 my-3"> |
|||
<a href="#screenshots"> |
|||
<div class="d-flex justify-content-between align-items-center" |
|||
style="background-color: #f5f5f5; padding: 30px; width: 100%;"> |
|||
<div> |
|||
<span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Screenshots</span> |
|||
<span |
|||
style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33; display: block;">View |
|||
screenshots for this |
|||
module</span> |
|||
</div> |
|||
<img src="./assets/misc/right-arrow.png" width="36" |
|||
height="36"/> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
</div> |
|||
<!-- END OF NAVIGATION SECTION --> |
|||
|
|||
<!-- OVERVIEW SECTION --> |
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px;" id="overview"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="./assets/misc/pie-chart.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Overview |
|||
</h2> |
|||
</div> |
|||
<div class="row" |
|||
style="font-family: 'Montserrat', sans-serif; font-weight: 400; font-size: 14px; line-height: 200%;"> |
|||
<div class="col-sm-12 py-4"> |
|||
<p> |
|||
In the Helpdesk Support App, one can Create Ticket trough website |
|||
portal and can view their tickets. The Internal user can assign th |
|||
ticket to any team and link to any project if needed and can invoice |
|||
based on the timesheet |
|||
</p> |
|||
</div> |
|||
</div> |
|||
<!-- END OF OVERVIEW SECTION --> |
|||
|
|||
<!-- FEATURES SECTION --> |
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px;" id="features"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="./assets/misc/features.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Features |
|||
</h2> |
|||
</div> |
|||
<div class="row" |
|||
style="font-family: 'Montserrat', sans-serif; font-weight: 400; font-size: 14px; line-height: 200%;"> |
|||
<div class="col-sm-12 col-md-6"> |
|||
<div class="d-flex align-items-start" |
|||
style="margin-top: 40px; margin-bottom: 40px"> |
|||
<img src="./assets/misc/check-box.png" class="mr-2"/> |
|||
<div> |
|||
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Website Ticket Creation |
|||
</span> |
|||
</div> |
|||
</div> |
|||
<div class="d-flex align-items-start" |
|||
style="margin-top: 40px; margin-bottom: 40px"> |
|||
<img src="./assets/misc/check-box.png" class="mr-2"/> |
|||
<div> |
|||
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
View created tickets from portal |
|||
</span> |
|||
</div> |
|||
</div> |
|||
<div class="d-flex align-items-start" |
|||
style="margin-top: 40px; margin-bottom: 40px"> |
|||
<img src="./assets/misc/check-box.png" class="mr-2"/> |
|||
<div> |
|||
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Create Tasks for the project linked to the Ticket </span> |
|||
</div> |
|||
</div> |
|||
<div class="d-flex align-items-start" |
|||
style="margin-top: 40px; margin-bottom: 40px"> |
|||
<img src="./assets/misc/check-box.png" class="mr-2"/> |
|||
<div> |
|||
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Link a project to the Ticket and invoice based on the tasks timesheet |
|||
</span> |
|||
</div> |
|||
</div> |
|||
<div class="d-flex align-items-start" |
|||
style="margin-top: 40px; margin-bottom: 40px"> |
|||
<img src="./assets/misc/check-box.png" class="mr-2"/> |
|||
<div> |
|||
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Tickets can be viewed and managed from backend |
|||
</span> |
|||
</div> |
|||
</div> |
|||
<div class="d-flex align-items-start" |
|||
style="margin-top: 40px; margin-bottom: 40px"> |
|||
<img src="./assets/misc/check-box.png" class="mr-2"/> |
|||
<div> |
|||
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Customise stages or use predefined stages for seeing the status of ticket |
|||
</span> |
|||
</div> |
|||
</div> |
|||
|
|||
</div> |
|||
</div> |
|||
<!-- END OF FEATURES SECTION --> |
|||
|
|||
<!-- SCREENSHOTS SECTION --> |
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px;" |
|||
id="screenshots"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="./assets/misc/pictures.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Screenshots |
|||
</h2> |
|||
</div> |
|||
<div class="row"> |
|||
<div class="col-sm-12"> |
|||
|
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Create tickets from website. |
|||
</h3> |
|||
<img src="./assets/screenshots/Help1.png" |
|||
class="img-thumbnail"><br/> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Get Confirmation/Success message for ticket creation. |
|||
</h3><br/> |
|||
<img src="./assets/screenshots/Help2.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
View created tickets from portal. |
|||
</h3> |
|||
<img src="./assets/screenshots/Help3.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
View the details of each ticket by hovering over them. |
|||
</h3> |
|||
<img src="./assets/screenshots/Help4.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Configure stages for tickets. |
|||
</h3> |
|||
<img src="./assets/screenshots/Help5.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
View tickets according to stages in kanban view. |
|||
</h3> |
|||
<img src="./assets/screenshots/Help6.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
|
|||
</div> |
|||
<div class="col-sm-12"> |
|||
|
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Create / Configure Helpdesk Teams |
|||
</h3> |
|||
<img src="./assets/screenshots/Help7.png" |
|||
class="img-thumbnail"><br/> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Form view of Helpdesk Team |
|||
</h3> |
|||
<img src="./assets/screenshots/Help8.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Create Tickets from backend normally |
|||
</h3> |
|||
<img src="./assets/screenshots/Help9.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Enable 'Create Tasks' from configuration settings to create |
|||
tasks for the project linked to the Ticket |
|||
</h3> |
|||
<img src="./assets/screenshots/Help10.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Turn on 'Create Task' toggle inside the ticket form to link a |
|||
project to the Ticket |
|||
</h3> |
|||
<img src="./assets/screenshots/Help11.png" |
|||
class="img-thumbnail"><br/> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Create Tasks: |
|||
</h3><br/> |
|||
<img src="./assets/screenshots/Help12.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Turn on 'Billable' toggle inside the ticket form to create |
|||
invoice based on the tasks timesheet |
|||
</h3> |
|||
<img src="./assets/screenshots/Help14.png" |
|||
class="img-thumbnail"><br/> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Created Invoice: |
|||
</h3><br/> |
|||
<img src="./assets/screenshots/Help13.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Print PDF Report of the Ticket from backend |
|||
</h3> |
|||
<img src="./assets/screenshots/Help16.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
|
|||
</div> |
|||
<div class="col-sm-12"> |
|||
|
|||
<div style="display: block; margin: 30px auto;"> |
|||
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;"> |
|||
Ticket (pdf): |
|||
</h3> |
|||
<img src="./assets/screenshots/Help15.png" |
|||
class="img-thumbnail"> |
|||
</div> |
|||
|
|||
</div> |
|||
</div> |
|||
<!-- END OF SCREENSHOTS SECTION --> |
|||
|
|||
<!-- RELATED PRODUCTS --> |
|||
|
|||
<div class="row"> |
|||
<div class="col-sm-12 col-md-12-col-lg-2"> |
|||
<h2 style="font-weight: bold; color: #3D3D4E;">Related Modules</h2> |
|||
<p style="color: #777783;">Explore our related modules</p> |
|||
<hr/> |
|||
</div> |
|||
<div class="carousel-inner"> |
|||
<div class="carousel-item active" style="min-height:0px"> |
|||
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" |
|||
style="float:left"> |
|||
<a href="https://apps.odoo.com/apps/modules/14.0/custom_gantt_view/" |
|||
target="_blank"> |
|||
<div style="border-radius:10px"> |
|||
<img class="img img-responsive center-block" |
|||
style="border-top-left-radius:10px; border-top-right-radius:10px" |
|||
src="./assets/modules/gantt_image.png"> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" |
|||
style="float:left"> |
|||
<a href="https://apps.odoo.com/apps/modules/14.0/hide_menu_user/" |
|||
target="_blank"> |
|||
<div style="border-radius:10px"> |
|||
<img class="img img-responsive center-block" |
|||
style="border-top-left-radius:10px; border-top-right-radius:10px" |
|||
src="./assets/modules/hide_menu_image.png"> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" |
|||
style="float:left"> |
|||
<a href="https://apps.odoo.com/apps/modules/14.0/product_approval_management/" |
|||
target="_blank"> |
|||
<div style="border-radius:10px"> |
|||
<img class="img img-responsive center-block" |
|||
style="border-top-left-radius:10px; border-top-right-radius:10px" |
|||
src="./assets/modules/approval_image.png"> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
</div> |
|||
<div class="carousel-item" style="min-height:0px"> |
|||
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" |
|||
style="float:left"> |
|||
<a href="https://apps.odoo.com/apps/modules/14.0/mrp_work_order_print/" |
|||
target="_blank"> |
|||
<div style="border-radius:10px"> |
|||
<img class="img img-responsive center-block" |
|||
style="border-top-left-radius:10px; border-top-right-radius:10px" |
|||
src="./assets/modules/print_image.png"> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" |
|||
style="float:left"> |
|||
<a href="https://apps.odoo.com/apps/modules/14.0/list_view_sticky_header/" |
|||
target="_blank"> |
|||
<div style="border-radius:10px"> |
|||
<img class="img img-responsive center-block" |
|||
style="border-top-left-radius:10px; border-top-right-radius:10px" |
|||
src="./assets/modules/list_view_image.png"> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" |
|||
style="float:left"> |
|||
<a href="https://apps.odoo.com/apps/modules/14.0/laundry_management/" |
|||
target="_blank"> |
|||
<div style="border-radius:10px"> |
|||
<img class="img img-responsive center-block" |
|||
style="border-top-left-radius:10px; border-top-right-radius:10px" |
|||
src="./assets/modules/laundry_image.png"> |
|||
</div> |
|||
</a> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
<!-- END OF RELATED PRODUCTS --> |
|||
|
|||
<!-- OUR SERVICES --> |
|||
|
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px;"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="./assets/misc/star.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Our Services |
|||
</h2> |
|||
</div> |
|||
|
|||
<div class="container my-5"> |
|||
<div class="row"> |
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #1dd1a1 !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/cogs.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Customization</h6> |
|||
</div> |
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #ff6b6b !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/wrench.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Implementation</h6> |
|||
</div> |
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #6462CD !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/lifebuoy.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Support</h6> |
|||
</div> |
|||
|
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #ffa801 !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/user.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Hire |
|||
Odoo |
|||
Developer</h6> |
|||
</div> |
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #54a0ff !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/puzzle.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Integration</h6> |
|||
</div> |
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #6d7680 !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/update.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Migration</h6> |
|||
</div> |
|||
|
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #786fa6 !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/consultation.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Consultancy</h6> |
|||
</div> |
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #f8a5c2 !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/training.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Implementation</h6> |
|||
</div> |
|||
|
|||
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
|||
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
|||
style="background-color: #e6be26 !important; border-radius: 15px !important; height: 80px; width: 80px;"> |
|||
<img src="assets/icons/license.png" class="img-responsive" |
|||
height="48px" width="48px"> |
|||
</div> |
|||
<h6 class="text-center" |
|||
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;"> |
|||
Odoo |
|||
Licensing Consultancy</h6> |
|||
</div> |
|||
</div> |
|||
|
|||
</div> |
|||
|
|||
<!-- END OF OUR SERVICES --> |
|||
|
|||
<!-- OUR INDUSTRIES --> |
|||
|
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px;"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="assets/misc/corporate.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Our |
|||
Industries |
|||
</h2> |
|||
</div> |
|||
|
|||
<div class="container my-5"> |
|||
<div class="row"> |
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/trading-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
Trading |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
Easily procure |
|||
and |
|||
sell your products</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/pos-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
POS |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
Easy |
|||
configuration |
|||
and convivial experience</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/education-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
Education |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
A platform for |
|||
educational management</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/manufacturing-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
Manufacturing |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
Plan, track and |
|||
schedule your operations</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/ecom-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
E-commerce & Website |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
Mobile |
|||
friendly, |
|||
awe-inspiring product pages</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/service-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
Service Management |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
Keep track of |
|||
services and invoice</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/restaurant-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
Restaurant |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
Run your bar or |
|||
restaurant methodically</p> |
|||
</div> |
|||
</div> |
|||
|
|||
<div class="col-lg-3"> |
|||
<div class="my-4 d-flex flex-column justify-content-center" |
|||
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;"> |
|||
<img src="assets/icons/hotel-black.png" |
|||
class="img-responsive mb-3" height="48px" width="48px"> |
|||
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;"> |
|||
Hotel Management |
|||
</h5> |
|||
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;"> |
|||
An |
|||
all-inclusive |
|||
hotel management application</p> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
|
|||
<!-- END OF OUR INDUSTRIES --> |
|||
|
|||
<!-- SUPPORT --> |
|||
<div class="d-flex align-items-center" |
|||
style="border-bottom: 2px solid #714B67; padding: 15px 0px;"> |
|||
<div class="d-flex justify-content-center align-items-center mr-2" |
|||
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;"> |
|||
<img src="./assets/misc/customer-support.png"/> |
|||
</div> |
|||
<h2 class="mt-2" |
|||
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;"> |
|||
Support |
|||
</h2> |
|||
</div> |
|||
<div class="container mt-5"> |
|||
<div class="row"> |
|||
<div class="col-sm-12 col-md-6"> |
|||
<div style="background-color: #F6F8F9; padding: 30px; display: flex; align-items: center;"> |
|||
<div class="mr-4" |
|||
style="background-color: #714B67; display: inline-block; height: 70px; width: 70px; display: flex; align-items: center; justify-content: center;"> |
|||
<img src="./assets/misc/support.png" height="48" width="48" |
|||
style="width: 42px; height: 42px;"/> |
|||
</div> |
|||
<div> |
|||
<h4>Need Help?</h4> |
|||
<p style="line-height: 100%;">Got questions or need help? |
|||
Get in touch.</p> |
|||
<a href="mailto:odoo@cybrosys.com"> |
|||
<p style="font-weight: 400; font-size: 28px; line-height: 80%; color: #714B67;"> |
|||
odoo@cybrosys.com</p> |
|||
</a> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
<div class="col-sm-12 col-md-6"> |
|||
<div style="background-color: #F6F8F9; padding: 30px; display: flex; align-items: center;"> |
|||
<div class="mr-4" |
|||
style="background-color: #2AC44D; display: inline-block; height: 70px; width: 70px; display: flex; align-items: center; justify-content: center;"> |
|||
<img src="./assets/misc/whatsapp.png" height="52" width="52" |
|||
style="width: 52px; height: 52px;"/> |
|||
</div> |
|||
<div> |
|||
<h4>WhatsApp</h4> |
|||
<p style="line-height: 100%;">Say hi to us on WhatsApp!</p> |
|||
<a href="https://api.whatsapp.com/send?phone=918606827707"> |
|||
<p style="font-weight: 400; font-size: 28px; line-height: 80%; color: #714B67;"> |
|||
+91 86068 |
|||
27707</p> |
|||
</a> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
<div class="row"> |
|||
<div class="col-sm-12 my-5 d-flex justify-content-center align-items-center"> |
|||
<img src="./assets/misc/logo.png" width="144" height="31" |
|||
style="width:144px; height: 31px; margin-top: 40px;"/> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
<!-- END OF SUPPORT --> |
|||
@ -0,0 +1,41 @@ |
|||
odoo.define("odoo_website_helpdesk.ticket_details", function (require) { |
|||
"use strict"; |
|||
var PublicWidget = require('web.public.widget'); |
|||
var Template = PublicWidget.Widget.extend({ |
|||
selector: ".o_portal_my_doc_table", |
|||
events: { |
|||
'mouseover #popover': '_onMouseover', |
|||
}, |
|||
// Show the details as hover when cursor is moves over the ticket
|
|||
_onMouseover: function (event) { |
|||
var item_text = ""; |
|||
if (event.currentTarget.innerText) { |
|||
item_text = |
|||
"Ticket : " + |
|||
event.currentTarget.innerText + |
|||
"<br/>" + |
|||
"Subject : " + |
|||
event.currentTarget.parentElement.parentElement.children[2].outerText+ |
|||
"<br/>" + |
|||
"Cost : " + |
|||
event.currentTarget.parentElement.parentElement.children[4].outerText + |
|||
"<br/>" + |
|||
"Priority : " + |
|||
event.currentTarget.parentElement.parentElement.children[5].outerText+ |
|||
"<br/>" + |
|||
"Description : " + |
|||
event.currentTarget.parentElement.parentElement.children[3].outerText + |
|||
"<br/>"; |
|||
} |
|||
$(event.currentTarget).popover({ |
|||
html: true, |
|||
placement: "right", |
|||
trigger: "hover", |
|||
title: "Ticket Details", |
|||
content: "<span>" + item_text + "</span>", |
|||
}); |
|||
}, |
|||
}); |
|||
PublicWidget.registry.ticket_form = Template; |
|||
return Template; |
|||
}); |
|||
@ -0,0 +1,9 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!-- Helpdesk assets--> |
|||
<template id="assets_frontend" name="helpdesk assets" inherit_id="web.assets_frontend"> |
|||
<xpath expr="." position="inside"> |
|||
<script type="text/javascript" src="/odoo_website_helpdesk/static/src/js/ticket_details.js"/> |
|||
</xpath> |
|||
</template> |
|||
</odoo> |
|||
@ -0,0 +1,59 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!--Form view of helpdesk team --> |
|||
<record id="help_team_view_form" model="ir.ui.view"> |
|||
<field name="name">help.team.view.form</field> |
|||
<field name="model">help.team</field> |
|||
<field name="arch" type="xml"> |
|||
<form> |
|||
<sheet> |
|||
<div class="oe_title"> |
|||
<label for="name" class="oe_edit_only"/> |
|||
<h1> |
|||
<field name="name"/> |
|||
</h1> |
|||
</div> |
|||
<group> |
|||
<field name="member_ids" widget="many2many_tags"/> |
|||
<field name="email"/> |
|||
<field name="project_id"/> |
|||
</group> |
|||
<br/> |
|||
<h3>Tasks</h3> |
|||
<div class="row mt16 o_settings_container" id="create_task"> |
|||
<div class="col-lg-6 o_setting_box"> |
|||
<div class="o_setting_left_pane"> |
|||
<field name="create_task"/> |
|||
</div> |
|||
<div class="o_setting_right_pane"> |
|||
<label for="create_task"/> |
|||
<div class="text-muted"> |
|||
Enable for allowing team to create tasks |
|||
from tickets |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</sheet> |
|||
</form> |
|||
</field> |
|||
</record> |
|||
<!--Tree view of helpdesk team--> |
|||
<record id="help_team_view_tree" model="ir.ui.view"> |
|||
<field name="name">help.team.view.tree</field> |
|||
<field name="model">help.team</field> |
|||
<field name="arch" type="xml"> |
|||
<tree> |
|||
<field name="name"/> |
|||
<field name="email"/> |
|||
<field name="project_id"/> |
|||
</tree> |
|||
</field> |
|||
</record> |
|||
<!-- Helpdesk team action--> |
|||
<record id="help_team_action" model="ir.actions.act_window"> |
|||
<field name="name">Helpdesk Team</field> |
|||
<field name="res_model">help.team</field> |
|||
<field name="view_mode">tree,form</field> |
|||
</record> |
|||
</odoo> |
|||
@ -0,0 +1,199 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!-- HelpDesk Form View--> |
|||
<record id="help_ticket_view_form" model="ir.ui.view"> |
|||
<field name="name">help.ticket.view.form</field> |
|||
<field name="model">help.ticket</field> |
|||
<field name="arch" type="xml"> |
|||
<form> |
|||
<header> |
|||
<button name="action_create_tasks" string="Create Task" |
|||
type="object" class="btn-primary" |
|||
attrs="{'invisible':[('create_task','=',False)]}"/> |
|||
<button name="action_create_invoice" string="Create Invoice" |
|||
type="object" class="btn-primary" |
|||
attrs="{'invisible':[('billable','=',False)]}"/> |
|||
<field name="stage_id" widget="statusbar" |
|||
options="{'clickable': '1'}"/> |
|||
</header> |
|||
<sheet> |
|||
<div class="oe_button_box" name="button_box"> |
|||
<button class="oe_stat_button" name="action_open_tasks" |
|||
string="Tasks" type="object" icon="fa-tasks" |
|||
attrs="{'invisible':[('create_task','=',False)]}"> |
|||
</button> |
|||
<button class="oe_stat_button" |
|||
name="action_open_invoices" string="Invoices" |
|||
type="object" icon="fa-tasks" |
|||
attrs="{'invisible':[('billable','=',False)]}"> |
|||
</button> |
|||
</div> |
|||
<div class="oe_title"> |
|||
<label for="name" class="oe_edit_only"/> |
|||
<h1> |
|||
<field name="name"/> |
|||
</h1> |
|||
<label for="subject" class="oe_edit_only"/> |
|||
<h1 class="mt0"> |
|||
<field name="subject"/> |
|||
</h1> |
|||
</div> |
|||
<group> |
|||
<group> |
|||
<field name="customer_id"/> |
|||
<field name="customer_name"/> |
|||
<field name="email"/> |
|||
<field name="phone"/> |
|||
<field name="cost"/> |
|||
<field name="start_date"/> |
|||
</group> |
|||
<group> |
|||
<field name="team_id"/> |
|||
<field name="project_id"/> |
|||
<field name="service_product_id" attrs="{'invisible':[('create_task','=',False)], |
|||
'required': [('create_task','=', True)]}"/> |
|||
<field name="priority" widget="priority"/> |
|||
<field name="show_create_task" invisible="1"/> |
|||
<field name="create_task" |
|||
attrs="{'invisible':[('show_create_task','=',False)]}"/> |
|||
<field name="billable" |
|||
attrs="{'invisible':[('create_task','=',False)]}"/> |
|||
<field name="end_date"/> |
|||
</group> |
|||
</group> |
|||
<notebook> |
|||
<page string="Issue Description"> |
|||
<field name="description" |
|||
placeholder="Provide the reason in detail"/> |
|||
</page> |
|||
</notebook> |
|||
</sheet> |
|||
<div class="o_attachment_preview"/> |
|||
<div class="oe_chatter"> |
|||
<field name="message_follower_ids" |
|||
groups="base.group_user"/> |
|||
<field name="activity_ids"/> |
|||
<field name="message_ids"/> |
|||
</div> |
|||
</form> |
|||
</field> |
|||
</record> |
|||
<!--HelpDesk Tree View--> |
|||
<record id="help_ticket_view_tree" model="ir.ui.view"> |
|||
<field name="name">help.ticket.view.tree</field> |
|||
<field name="model">help.ticket</field> |
|||
<field name="arch" type="xml"> |
|||
<tree> |
|||
<field name="name"/> |
|||
<field name="customer_id"/> |
|||
<field name="customer_name"/> |
|||
<field name="subject"/> |
|||
<field name="stage_id"/> |
|||
</tree> |
|||
</field> |
|||
</record> |
|||
<!-- HelpDesk Kanban View--> |
|||
<record id="help_ticket_view_kanban" model="ir.ui.view"> |
|||
<field name="name">help.ticket.view.kanban</field> |
|||
<field name="model">help.ticket</field> |
|||
<field name="arch" type="xml"> |
|||
<kanban default_group_by="stage_id" class="o_kanban_small_column" |
|||
quick_create="false" on_create="quick_create"> |
|||
<field name="color"/> |
|||
<field name="name"/> |
|||
<field name="stage_id"/> |
|||
<templates> |
|||
<t t-name="kanban-box"> |
|||
<div t-attf-class="#{kanban_color(record.color.raw_value)} oe_kanban_global_click"> |
|||
<div class="o_dropdown_kanban dropdown"> |
|||
<a role="button" |
|||
class="dropdown-toggle o-no-caret btn" |
|||
data-toggle="dropdown" href="#" |
|||
aria-label="Dropdown menu" |
|||
title="Dropdown menu"> |
|||
<span class="fa fa-ellipsis-v"/> |
|||
</a> |
|||
<div class="dropdown-menu" role="menu"> |
|||
<t t-if="widget.editable"> |
|||
<a role="menuitem" type="edit" |
|||
class="dropdown-item">Edit... |
|||
</a> |
|||
</t> |
|||
<t t-if="widget.deletable"> |
|||
<a role="menuitem" type="delete" |
|||
class="dropdown-item">Delete |
|||
</a> |
|||
</t> |
|||
<ul class="oe_kanban_colorpicker" |
|||
data-field="color"/> |
|||
</div> |
|||
</div> |
|||
<div class="oe_kanban_content"> |
|||
<div> |
|||
<strong> |
|||
<field name="name"/> |
|||
</strong> |
|||
</div> |
|||
<div class="text-muted"> |
|||
<a>Customer :</a> |
|||
<field name="customer_id"/> |
|||
<div style="float: right;"> |
|||
<a>Priority :</a> |
|||
<field name="priority"/> |
|||
</div> |
|||
</div> |
|||
<div class="text-muted"> |
|||
<a>Subject :</a> |
|||
<field name="subject"/> |
|||
</div> |
|||
<div class="text-muted"> |
|||
<a>Team :</a> |
|||
<field name="team_id"/> |
|||
</div> |
|||
</div> |
|||
<div class="oe_clear"/> |
|||
</div> |
|||
</t> |
|||
</templates> |
|||
</kanban> |
|||
</field> |
|||
</record> |
|||
|
|||
<!--HelpDesk Activity view--> |
|||
<record id="help_ticket_view_activity" model="ir.ui.view"> |
|||
<field name="name">help.ticket.view.activity</field> |
|||
<field name="model">help.ticket</field> |
|||
<field name="arch" type="xml"> |
|||
<activity string="Tickets"> |
|||
<templates> |
|||
<div t-name="activity-box"> |
|||
<div> |
|||
<field name="name" display="full"/> |
|||
<field name="customer_id" muted="1" display="full"/> |
|||
</div> |
|||
</div> |
|||
</templates> |
|||
</activity> |
|||
</field> |
|||
</record> |
|||
<!-- Helpdesk Calendar view--> |
|||
<record id="help_ticket_view_calendar" model="ir.ui.view"> |
|||
<field name="name">help.ticket.view.calendar</field> |
|||
<field name="model">help.ticket</field> |
|||
<field name="arch" type="xml"> |
|||
<calendar string="Helpdesk Ticket" date_start="start_date" |
|||
date_stop="end_date" event_open_popup="true" mode="month" |
|||
color="customer_id" quick_add="False"> |
|||
<field name="customer_id"/> |
|||
<field name="subject"/> |
|||
<field name="team_id"/> |
|||
</calendar> |
|||
</field> |
|||
</record> |
|||
<!-- Helpdesk action--> |
|||
<record id="help_ticket_action" model="ir.actions.act_window"> |
|||
<field name="name">Helpdesk</field> |
|||
<field name="res_model">help.ticket</field> |
|||
<field name="view_mode">kanban,tree,form,calendar,activity</field> |
|||
</record> |
|||
</odoo> |
|||
@ -0,0 +1,21 @@ |
|||
<?xml version="1.0" encoding="utf-8"?> |
|||
<odoo> |
|||
<!--Helpdesk Menus--> |
|||
<menuitem id="helpdesk_menu" name="Helpdesk" action="help_ticket_action" |
|||
sequence="1"/> |
|||
<menuitem id="helpdesk_management_menu" parent="helpdesk_menu" |
|||
name="Support" action="help_ticket_action" sequence="1"/> |
|||
<menuitem id="helpdesk_tickets_menu" parent="helpdesk_management_menu" |
|||
name="Helpdesk Tickets" action="help_ticket_action" sequence="1"/> |
|||
<menuitem id="helpdesk_team_menu" name="Helpdesk Team" |
|||
action="help_team_action" parent="helpdesk_management_menu" |
|||
sequence="10"/> |
|||
<menuitem id="helpdesk_configuration_menu" name="Configuration" |
|||
sequence="50" parent="helpdesk_menu"/> |
|||
<menuitem id="helpdesk_settings_menu" name="Settings" |
|||
action="res_config_settings_action" |
|||
parent="helpdesk_configuration_menu" sequence="1"/> |
|||
<menuitem id="helpdesk_stage_menu" name="Stages" |
|||
action="ticket_stage_action" parent="helpdesk_configuration_menu" |
|||
sequence="5"/> |
|||
</odoo> |
|||
@ -0,0 +1,161 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!-- Portal home menu tickets--> |
|||
<template id="portal_my_home_menu_tickets" |
|||
name="Portal layout : upcoming tickets" |
|||
inherit_id="portal.portal_breadcrumbs" priority="30"> |
|||
<xpath expr="//ol[hasclass('o_portal_submenu')]" position="inside"> |
|||
<li t-if="page_name == 'ticket'" |
|||
t-attf-class="breadcrumb-item #{'active ' if not ticket else ''}"> |
|||
<a t-if="ticket" t-attf-href="/my/tickets?{{ keep_query() }}"> |
|||
Tickets |
|||
</a> |
|||
<t t-else="">HelpDesk Tickets</t> |
|||
</li> |
|||
<li t-if="ticket" class="breadcrumb-item active"> |
|||
<t t-esc="ticket.name" t-if="ticket.name != '/'"/> |
|||
</li> |
|||
</xpath> |
|||
</template> |
|||
<!--Portal tickets--> |
|||
<template id="portal_my_home_helpdesk" name="Tickets" |
|||
inherit_id="portal.portal_my_home" priority="1" |
|||
customize_show="True"> |
|||
<xpath expr="//div[hasclass('o_portal_docs')]" position="inside"> |
|||
<t t-call="portal.portal_docs_entry"> |
|||
<t t-set="title">Tickets</t> |
|||
<t t-set="url" t-value="'/my/tickets'"/> |
|||
<t t-set="placeholder_count" t-value="'ticket_count'"/> |
|||
</t> |
|||
</xpath> |
|||
</template> |
|||
<!--Portal my tickets--> |
|||
<template id="portal_my_tickets" name="My Tickets"> |
|||
<t t-call="portal.portal_layout"> |
|||
<t t-set="breadcrumbs_searchbar" t-value="True"/> |
|||
<t t-call="portal.portal_searchbar"> |
|||
<t t-set="title">My Tickets</t> |
|||
</t> |
|||
<t t-if="tickets" t-call="portal.portal_table"> |
|||
<thead> |
|||
<tr class="active"> |
|||
<th> |
|||
<span class='d-none d-md-inline'>Ticket #</span> |
|||
</th> |
|||
<th class="text-left">Subject</th> |
|||
<th style="display:none;" class="text-right">Priority |
|||
</th> |
|||
<th class="text-left">Date</th> |
|||
<th class="text-left">Stage</th> |
|||
</tr> |
|||
</thead> |
|||
<tbody> |
|||
<t t-foreach="tickets" t-as="ticket"> |
|||
<tr> |
|||
<td id="my_selector" class="ticket_hover"> |
|||
<a id="popover" |
|||
t-attf-href="/my/helpdesk/#{ticket.id}?{{ keep_query() }}"> |
|||
<span t-field="ticket.name"/> |
|||
</a> |
|||
</td> |
|||
<td style="display:none;"> |
|||
<span t-field="ticket.name"/> |
|||
</td> |
|||
<td class="text-left"> |
|||
<span t-field="ticket.subject"/> |
|||
</td> |
|||
<td style="display:none;"> |
|||
<span t-field="ticket.description"/> |
|||
</td> |
|||
<td style="display:none;"> |
|||
<span t-field="ticket.cost"/> |
|||
</td> |
|||
<td class="text-right" style="display:none;"> |
|||
<span t-field="ticket.priority"/> |
|||
</td> |
|||
<td class="text-left"> |
|||
<span t-field="ticket.create_date" |
|||
t-options="{'widget': 'date'}"/> |
|||
&nbsp; |
|||
<span class='d-none d-md-inline' |
|||
t-field="ticket.create_date" |
|||
t-options="{'time_only': True}"/> |
|||
</td> |
|||
<td class="text-left"> |
|||
<span t-field="ticket.stage_id.name"/> |
|||
</td> |
|||
</tr> |
|||
</t> |
|||
</tbody> |
|||
</t> |
|||
<p t-else=""> |
|||
There are currently no tickets issued for your account. |
|||
</p> |
|||
</t> |
|||
</template> |
|||
<!--Ticket portal form--> |
|||
<template id="helpdesk_portal_form" name="Helpdesk portal"> |
|||
<t t-call="portal.portal_layout"> |
|||
<t t-call="portal.portal_record_layout"> |
|||
<div class="container mb64"> |
|||
<t t-set="card_header"> |
|||
<div class="row no-gutters"> |
|||
<div class="col-12"> |
|||
<h5 class="d-flex mb-1 mb-md-0 row"> |
|||
<div class="col-9 text-truncate"> |
|||
<span t-esc="ticket.subject"/> |
|||
<small class="text-muted ">(#<span |
|||
t-esc="ticket.id"/>) |
|||
</small> |
|||
</div> |
|||
<div class="col-3 col-md-2 text-right"> |
|||
<small class="text-right">Status: |
|||
</small> |
|||
<span t-field="ticket.stage_id.name" |
|||
class=" badge badge-pill badge-info" |
|||
title="Current stage of this ticket"/> |
|||
</div> |
|||
</h5> |
|||
</div> |
|||
</div> |
|||
</t> |
|||
<div t-set="card_body"> |
|||
<div class="row" style="padding-left: 10px;"> |
|||
<table> |
|||
<tr> |
|||
<th> |
|||
Reported on |
|||
</th> |
|||
<td style="text-align:left;padding-left: 10px;"> |
|||
<t t-esc="ticket.create_date" |
|||
t-options='{"widget": "date"}'/> |
|||
</td> |
|||
<br/> |
|||
</tr> |
|||
<tr> |
|||
<th> |
|||
Reported by |
|||
</th> |
|||
<td style="text-align:left;padding-left: 10px;"> |
|||
<t t-esc="ticket.customer_name"/> |
|||
<br/> |
|||
</td> |
|||
<br/> |
|||
</tr> |
|||
<tr> |
|||
<th> |
|||
Description |
|||
</th> |
|||
<td style="text-align:left;padding-left: 10px;"> |
|||
<t t-esc="ticket.description"/> |
|||
</td> |
|||
<br/> |
|||
</tr> |
|||
</table> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</t> |
|||
</t> |
|||
</template> |
|||
</odoo> |
|||
@ -0,0 +1,43 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!-- Form view of res.config.settings--> |
|||
<record id="res_config_settings_view_form" model="ir.ui.view"> |
|||
<field name="name"> |
|||
res.config.settings.view.form.inherit.odoo.website.helpdesk |
|||
</field> |
|||
<field name="model">res.config.settings</field> |
|||
<field name="priority" eval="15"/> |
|||
<field name="inherit_id" ref="base.res_config_settings_view_form"/> |
|||
<field name="arch" type="xml"> |
|||
<xpath expr="//div[hasclass('settings')]" position="inside"> |
|||
<div class="app_settings_block" data-string="Helpdesk" |
|||
string="Helpdesk" data-key="odoo_website_helpdesk"> |
|||
<h2>Helpdesk</h2> |
|||
<div class="row mt16 o_settings_container"> |
|||
<div class="col-lg-6 o_setting_box"> |
|||
<div class="o_setting_left_pane"> |
|||
<field name="show_create_task"/> |
|||
</div> |
|||
<div class="o_setting_right_pane"> |
|||
<label for="show_create_task"/> |
|||
<div class="text-muted"> |
|||
Enable to create tasks from tickets |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</xpath> |
|||
</field> |
|||
</record> |
|||
<!-- Action for res.config.settings--> |
|||
<record id="res_config_settings_action" |
|||
model="ir.actions.act_window"> |
|||
<field name="name">Helpdesk Ticket</field> |
|||
<field name="type">ir.actions.act_window</field> |
|||
<field name="res_model">res.config.settings</field> |
|||
<field name="view_mode">form</field> |
|||
<field name="target">inline</field> |
|||
<field name="context">{'module' : 'odoo_website_helpdesk'}</field> |
|||
</record> |
|||
</odoo> |
|||
@ -0,0 +1,42 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!--Form view of ticket.stage--> |
|||
<record id="ticket_stage_view_form" model="ir.ui.view"> |
|||
<field name="name">ticket.stage.view.form</field> |
|||
<field name="model">ticket.stage</field> |
|||
<field name="arch" type="xml"> |
|||
<form> |
|||
<sheet> |
|||
<div class="oe_title"> |
|||
<label for="name" class="oe_edit_only"/> |
|||
<h1> |
|||
<field name="name"/> |
|||
</h1> |
|||
</div> |
|||
<group> |
|||
<field name="sequence"/> |
|||
<field name="closing_stage"/> |
|||
</group> |
|||
</sheet> |
|||
</form> |
|||
</field> |
|||
</record> |
|||
<!--Tree view of ticket.stage--> |
|||
<record id="ticket_stage_view_tree" model="ir.ui.view"> |
|||
<field name="name">ticket.stage.view.tree</field> |
|||
<field name="model">ticket.stage</field> |
|||
<field name="arch" type="xml"> |
|||
<tree> |
|||
<field name="name"/> |
|||
<field name="sequence"/> |
|||
<field name="closing_stage"/> |
|||
</tree> |
|||
</field> |
|||
</record> |
|||
<!-- Stage action--> |
|||
<record id="ticket_stage_action" model="ir.actions.act_window"> |
|||
<field name="name">Stages</field> |
|||
<field name="res_model">ticket.stage</field> |
|||
<field name="view_mode">tree,form</field> |
|||
</record> |
|||
</odoo> |
|||
@ -0,0 +1,394 @@ |
|||
<?xml version="1.0" encoding="UTF-8" ?> |
|||
<odoo> |
|||
<!-- Website helpdesk menu--> |
|||
<record id="website_helpdesk" model="website.menu"> |
|||
<field name="name">Helpdesk</field> |
|||
<field name="url" eval="'/helpdesk_ticket'"/> |
|||
<field name="parent_id" ref="website.main_menu"/> |
|||
<field name="sequence" type="int">55</field> |
|||
</record> |
|||
<!--Website helpdesk success page--> |
|||
<record id="odoo_website_helpdesk.helpdesk_thanks" model="website.page"> |
|||
<field name="name">Thanks (Helpdesk)</field> |
|||
<field name="type">qweb</field> |
|||
<field name="url">/helpdesk-thank-you</field> |
|||
<field name="website_indexed" eval="False"/> |
|||
<field name="is_published">True</field> |
|||
<field name="key">odoo_website_helpdesk.helpdesk_thanks</field> |
|||
<field name="arch" type="xml"> |
|||
<t name="Thanks (Helpdesk)" |
|||
t-name="odoo_website_helpdesk.helpdesk_thanks"> |
|||
<t t-call="website.layout"> |
|||
<div id="wrap" class="oe_structure oe_empty"> |
|||
<section class="s_text_block pt40 pb40 o_colored_level " |
|||
data-snippet="s_text_block"> |
|||
<div class="container s_allow_columns"> |
|||
<div class="row"> |
|||
<div class="col-lg-7 col-xl-6 mr-lg-auto"> |
|||
<span class="d-block fa fa-4x fa-handshake-o mx-auto rounded-circle bg-primary"/> |
|||
<br/> |
|||
<h1 class="text-center">Thank You!</h1> |
|||
<div class="pb16 pt16 s_hr" |
|||
data-snippet="s_hr" |
|||
data-name="Separator"> |
|||
<hr class="mx-auto border-top w-50 border-dark text-center"/> |
|||
</div> |
|||
<h5 class="text-center"> |
|||
<span class="fa fa-check-circle"/> |
|||
<span>Your Ticket |
|||
<a t-attf-href="/my/helpdesk/#{request.session.ticket_id}?{{ keep_query() }}"> |
|||
<t t-esc="request.session.ticket_number"/> |
|||
</a> |
|||
has been registered |
|||
<b>successfully</b> |
|||
</span> |
|||
</h5> |
|||
<p class="text-center">We will get back |
|||
to you shortly. |
|||
</p> |
|||
</div> |
|||
<div class="col-lg-4"> |
|||
<ul class="list-unstyled mb-0 pl-2"> |
|||
<li>My Company</li> |
|||
<li> |
|||
<i class="fa fa-map-marker fa-fw mr-2"/> |
|||
<span class="o_force_ltr">3575 |
|||
Demo Buena Vista Avenue |
|||
</span> |
|||
</li> |
|||
<li> |
|||
<i class="fa fa-phone fa-fw mr-2"/> |
|||
<span class="o_force_ltr">+1 |
|||
(650) 555-0111 |
|||
</span> |
|||
</li> |
|||
<li> |
|||
<i class="fa fa-1x fa-fw fa-envelope mr-2"/> |
|||
<span> |
|||
info@yourcompany.example.com |
|||
</span> |
|||
</li> |
|||
</ul> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</section> |
|||
</div> |
|||
</t> |
|||
</t> |
|||
</field> |
|||
</record> |
|||
<!--Website helpdesk form--> |
|||
<template id="ticket_form" name="Helpdesk Ticket"> |
|||
<t t-call="website.layout"> |
|||
<t t-set="logged_partner" |
|||
t-value="request.env['website.visitor']._get_visitor_from_request().partner_id"/> |
|||
<t t-if="logged_partner"> |
|||
<t t-set="contactus_form_values" t-value="{ |
|||
'email_to': res_company.email, |
|||
'customer_name': logged_partner.name, |
|||
'phone': logged_partner.phone, |
|||
'email': logged_partner.email, |
|||
'email_from': logged_partner.email, |
|||
'company': res_company.name, |
|||
'subject': request.params.get('subject', ''), |
|||
}"/> |
|||
<span class="hidden" data-for="ticket_form" |
|||
t-att-data-values="contactus_form_values"/> |
|||
</t> |
|||
<div id="wrap" |
|||
class="oe_structure oe_empty odoo_website_support_helpdesk"> |
|||
<section |
|||
class="s_title parallax s_parallax_is_fixed bg-black-50 pt24 pb24" |
|||
data-vcss="001" data-snippet="s_title" |
|||
data-scroll-background-ratio="1"> |
|||
<span class="s_parallax_bg oe_img_bg" |
|||
style="background-image: url('/web/image/website.s_banner_default_image'); background-position: 50% 0;"/> |
|||
<div class="o_we_bg_filter bg-black-50"/> |
|||
<div class="container"> |
|||
<h1>Support Tickets</h1> |
|||
</div> |
|||
</section> |
|||
<section class="s_text_block pt40 pb40 o_colored_level " |
|||
data-snippet="s_text_block"> |
|||
<div class="container s_allow_columns"> |
|||
<div class="row"> |
|||
<div class="col-lg-8 mt-4 mt-lg-0"> |
|||
<h5 style="line-height: 1.6;"> |
|||
Contact us about anything related to our |
|||
company or services. |
|||
<br/> |
|||
We'll do our best to get back to you as soon |
|||
as possible. |
|||
</h5> |
|||
<br/> |
|||
<section class="s_website_form" data-vcss="001" |
|||
data-snippet="s_website_form"> |
|||
<div class="container"> |
|||
<form id="ticket_form" |
|||
action="/website_form/" |
|||
method="post" |
|||
enctype="multipart/form-data" |
|||
class="o_mark_required" |
|||
data-mark="*" |
|||
data-model_name="help.ticket" |
|||
data-success-mode="redirect" |
|||
data-success-page="/helpdesk-thank-you" |
|||
data-pre-fill="true"> |
|||
<div class="s_website_form_rows row s_col_no_bgcolor"> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required" |
|||
data-type="char" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact1"> |
|||
<span class="s_website_form_label_content"> |
|||
Name |
|||
</span> |
|||
<span class="s_website_form_mark"> |
|||
* |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input id="contact1" |
|||
type="text" |
|||
class="form-control s_website_form_input" |
|||
name="customer_name" |
|||
required="" |
|||
data-fill-with="customer_name"/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_custom" |
|||
data-type="char" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact2"> |
|||
<span class="s_website_form_label_content"> |
|||
Phone |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input id="contact2" |
|||
type="tel" |
|||
class="form-control s_website_form_input" |
|||
name="phone" |
|||
data-fill-with="phone"/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_required" |
|||
data-type="email" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact3"> |
|||
<span class="s_website_form_label_content"> |
|||
Email |
|||
</span> |
|||
<span class="s_website_form_mark"> |
|||
* |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input id="contact3" |
|||
type="email" |
|||
class="form-control s_website_form_input" |
|||
name="email_from" |
|||
required="" |
|||
data-fill-with="email_from"/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_custom" |
|||
data-type="char" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact4"> |
|||
<span class="s_website_form_label_content"> |
|||
Company |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input id="contact4" |
|||
type="text" |
|||
class="form-control s_website_form_input" |
|||
name="company" |
|||
data-fill-with="company"/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_required" |
|||
data-type="char" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact5"> |
|||
<span class="s_website_form_label_content"> |
|||
Subject |
|||
</span> |
|||
<span class="s_website_form_mark"> |
|||
* |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input id="contact5" |
|||
type="text" |
|||
placeholder="Mention your Issue here" |
|||
class="form-control s_website_form_input" |
|||
name="subject" |
|||
required=""/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required" |
|||
data-type="text" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact6"> |
|||
<span class="s_website_form_label_content"> |
|||
Description |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<textarea |
|||
id="contact6" |
|||
class="form-control s_website_form_input" |
|||
name="description" |
|||
placeholder="Issue description in detail" |
|||
required=""/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
|
|||
<div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required" |
|||
data-type="text" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px"> |
|||
<span class="s_website_form_label_content"> |
|||
Priority |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<select id="priority" |
|||
name="priority" |
|||
required="" |
|||
class="form-control s_website_form_input"> |
|||
<option value="0" |
|||
selected="selected"> |
|||
Very |
|||
Low |
|||
</option> |
|||
<option value="1"> |
|||
Low |
|||
</option> |
|||
<option value="2"> |
|||
Normal |
|||
</option> |
|||
<option value="3"> |
|||
High |
|||
</option> |
|||
</select> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required" |
|||
data-type="binary" |
|||
data-name="Field"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact6"> |
|||
<span class="s_website_form_label_content"> |
|||
Attachment |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input type="file" |
|||
name="ticket_attachment" |
|||
multiple="true"/> |
|||
</div> |
|||
</div> |
|||
<br/> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_field s_website_form_dnone"> |
|||
<div class="row s_col_no_resize s_col_no_bgcolor"> |
|||
<label class="col-form-label col-sm-auto s_website_form_label" |
|||
style="width: 200px" |
|||
for="contact7"> |
|||
<span class="s_website_form_label_content"> |
|||
Email To |
|||
</span> |
|||
</label> |
|||
<div class="col-sm"> |
|||
<input id="contact7" |
|||
type="hidden" |
|||
class="form-control s_website_form_input" |
|||
name="email_to"/> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
<div class="form-group col-12 s_website_form_submit" |
|||
data-name="Submit Button"> |
|||
<div style="width: 200px;" |
|||
class="s_website_form_label"/> |
|||
<a href="#" role="button" |
|||
class="btn btn-primary btn-lg s_website_form_send"> |
|||
Submit |
|||
</a> |
|||
<span id="s_website_form_result"/> |
|||
</div> |
|||
</div> |
|||
</form> |
|||
</div> |
|||
</section> |
|||
</div> |
|||
<div class="col-lg-4 m-1 mt-5 mt-lg-0"> |
|||
<ul class="list-unstyled mb-0 pl-2"> |
|||
<li class="mt-5">My Company</li> |
|||
<li> |
|||
<i class="fa fa-map-marker fa-fw mr-2"/> |
|||
<span class="o_force_ltr">3575 Demo |
|||
Buena |
|||
Vista Avenue |
|||
</span> |
|||
</li> |
|||
<li> |
|||
<i class="fa fa-phone fa-fw mr-2"/> |
|||
<span class="o_force_ltr">+1 (650) |
|||
555-0111 |
|||
</span> |
|||
</li> |
|||
<li> |
|||
<i class="fa fa-1x fa-fw fa-envelope mr-2"/> |
|||
<span> |
|||
info@yourcompany.example.com |
|||
</span> |
|||
</li> |
|||
</ul> |
|||
</div> |
|||
</div> |
|||
</div> |
|||
</section> |
|||
</div> |
|||
</t> |
|||
</template> |
|||
</odoo> |
|||
Loading…
Reference in new issue