Aug 08: [ADD] Initial Commit 'odoo_website_helpdesk'

odoo_website_helpdesk/README.rst

@@ -0,0 +1,47 @@
+.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
+    :target: https://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+
+Website Helpdesk Support Ticket Management
+==========================================
+*This module helps to create helpdesk tickets from website. It is frequently
+used to keep track of customer requests and deliver timely, effective customer
+service.*
+
+Installation
+============
+    - www.odoo.com/documentation/14.0/setup/install.html
+    - Install our custom addon
+
+License
+-------
+GNU AFFERO GENERAL PUBLIC LICENSE Version 3 (AGPL v3)
+(https://www.gnu.org/licenses/agpl-3.0-standalone.html)
+
+Company
+-------
+* `Cybrosys Techno Solutions <https://cybrosys.com/>`__
+
+Credits
+-------
+* Developer: (V14) sruthimk @ Cybrosys
+
+Contacts
+--------
+* Mail Contact : odoo@cybrosys.com
+
+Bug Tracker
+-----------
+Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported.
+
+Maintainer
+==========
+.. image:: https://cybrosys.com/images/logo.png
+   :target: https://cybrosys.com
+This module is maintained by Cybrosys Technologies.
+
+For support and more information, please visit https://www.cybrosys.com
+
+Further information
+===================
+HTML Description: `<static/description/index.html>`__

odoo_website_helpdesk/__init__.py

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+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from . import controllers
+from . import models

odoo_website_helpdesk/__manifest__.py

@@ -0,0 +1,56 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+{
+    'name': "Website Helpdesk Support Ticket Management",
+    'version': '14.0.1.0.0',
+    'category': 'Website',
+    'summary': 'Create helpdesk tickets from website. It is often used to '
+               'track customer requests and provide customer support promptly '
+               'and efficiently',
+    'description': 'From the website, create helpdesk tickets. It is '
+                   'frequently used to keep track of customer requests and '
+                   'deliver timely, effective customer service.',
+    'author': "Cybrosys Techno Solutions",
+    'company': 'Cybrosys Techno Solutions',
+    'maintainer': 'Cybrosys Techno Solutions',
+    'website': "https://cybrosys.com/",
+    'depends': ['sale_project', 'hr_timesheet', 'website_form'],
+    'data': [
+        'security/ir.model.access.csv',
+        'data/ticket_sequence_data.xml',
+        'data/ticket_stage_data.xml',
+        'report/report_ticket_templates.xml',
+        'views/help_ticket_views.xml',
+        'views/help_team_views.xml',
+        'views/ticket_stage_views.xml',
+        'views/res_config_settings_views.xml',
+        'views/odoo_website_helpdesk_menus.xml',
+        'views/website_form_templates.xml',
+        'views/portal_templates.xml',
+        'views/asset_templates.xml',
+    ],
+    'images': ['static/description/banner.png'],
+    'license': 'AGPL-3',
+    'installable': True,
+    'auto_install': False,
+    'application': False,
+}

odoo_website_helpdesk/controllers/__init__.py

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+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from . import odoo_website_helpdesk
+from . import website_form

odoo_website_helpdesk/controllers/odoo_website_helpdesk.py

@@ -0,0 +1,105 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from odoo import http
+from odoo.exceptions import AccessError, MissingError
+from odoo.http import request
+from odoo.addons.portal.controllers import portal
+from odoo.addons.portal.controllers.portal import CustomerPortal
+
+
+class TicketPortal(portal.CustomerPortal):
+    """It is a ticket portal for customer interactions. TicketPortal class
+       provides functionality for managing tickets in a customer portal."""
+
+    def _prepare_home_portal_values(self, counters):
+        """Prepare the values for the home portal.
+        Args:
+            counters (dict): A dictionary containing counters for various
+             elements.
+        Returns:
+            dict: A dictionary of values prepared for the home portal.
+        """
+        values = super()._prepare_home_portal_values(counters)
+        if 'ticket_count' in counters:
+            ticket_count = request.env['help.ticket'].search_count(
+                self._get_tickets_domain())
+            values['ticket_count'] = ticket_count
+        return values
+
+    def _get_tickets_domain(self):
+        """
+        Get the domain for retrieving tickets.
+        Returns:
+            list: A list representing the domain for retrieving tickets.
+        """
+        return [('customer_id', '=', request.env.user.partner_id.id)]
+
+    @http.route(['/my/tickets'], type='http', auth="user", website=True)
+    def portal_my_tickets(self):
+        """Route for displaying the tickets in the customer portal. Which will
+         return a HTTP response containing the rendered template"""
+        domain = self._get_tickets_domain()
+        tickets = request.env['help.ticket'].search(domain)
+        return request.render("odoo_website_helpdesk.portal_my_tickets",
+                              {
+                                  'default_url': "/my/tickets",
+                                  'tickets': tickets,
+                                  'page_name': 'ticket',
+                              })
+
+
+class WebsiteHelpDesk(CustomerPortal):
+    """WebsiteHelpDesk class provides functionality for managing helpdesk
+     tickets in a website."""
+
+    @http.route(['/helpdesk_ticket'], type='http', auth="public", website=True,
+                sitemap=True)
+    def helpdesk_ticket(self):
+        """Which will display the ticket form in the website.
+         Which will render a new template named ticket_form"""
+        return request.render('odoo_website_helpdesk.ticket_form')
+
+    @http.route(['/my/helpdesk/<int:ticket>', '/my/ticket/<int:ticket_id>'],
+                type='http', auth="public",
+                website=True)
+    def portal_my_helpdesk(self, ticket=None, access_token=None, **kw):
+        """Returns information about the ticket and access_token. And which
+        will render a new template named helpdesk_portal_form"""
+        try:
+            ticket_sudo = self._document_check_access('help.ticket', ticket,
+                                                      access_token)
+        except (AccessError, MissingError):
+            return request.redirect('/my')
+        values = self._ticket_get_page_view_values(ticket_sudo, access_token,
+                                                   **kw)
+        return request.render("odoo_website_helpdesk.helpdesk_portal_form",
+                              values)
+
+    def _ticket_get_page_view_values(self, ticket, access_token, **kwargs):
+        """Get the page view values for the help desk ticket. Returns a
+        dictionary of values containing ticket details and page name"""
+        values = {
+            'ticket': ticket,
+            'page_name': 'ticket',
+        }
+        return self._get_page_view_values(ticket, access_token, values,
+                                          'my_ticket_history', False, **kwargs)

odoo_website_helpdesk/controllers/website_form.py

@@ -0,0 +1,113 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+import base64
+import json
+from odoo import _
+from odoo.exceptions import ValidationError
+from odoo.http import request
+from psycopg2 import IntegrityError
+from odoo.addons.website_form.controllers.main import WebsiteForm
+
+
+class WebsiteForm(WebsiteForm):
+    """This module extends the functionality of the website form controller
+     to handle the creation of new help desk tickets. It provides a new
+     controller to display a list of tickets for the current user in their
+     portal, and overrides the website form controller's method for handling
+     form submissions to create a new help desk ticket instead."""
+
+    def _handle_website_form(self, model_name, **kwargs):
+        """Handle the submission of a website form. This function processes
+         the submitted form data based on the provided model name.Which will
+         returns encoded response containing the result of the form
+         submission"""
+        if model_name == 'help.ticket':
+            rec_val = {
+                'customer_name': kwargs.get('customer_name'),
+                'subject': kwargs.get('subject'),
+                'description': kwargs.get('description'),
+                'email': kwargs.get('email_from'),
+                'phone': kwargs.get('phone'),
+                'priority': kwargs.get('priority'),
+                'stage_id': request.env['ticket.stage'].search(
+                    [('name', '=', 'Inbox')], limit=1).id,
+            }
+            partner = request.env['res.partner'].sudo().search(
+                [('name', '=', kwargs.get('customer_name')),
+                 ('email', '=', kwargs.get('email_from'))], order='id asc',
+                limit=1)
+            rec_val['customer_id'] = partner.id if partner else None
+            rec_val['public_ticket'] = not partner
+            ticket_id = request.env['help.ticket'].sudo().create(rec_val)
+            request.session['ticket_number'] = ticket_id.name
+            request.session['ticket_id'] = ticket_id.id
+            model_record = request.env['ir.model'].sudo().search(
+                [('model', '=', model_name)])
+            data = self.extract_data(model_record, request.params)
+            if 'ticket_attachment' in request.params or request.httprequest.files or data.get(
+                    'attachments'):
+                attached_files = data.get('attachments')
+                for attachment in attached_files:
+                    attached_file = attachment.read()
+                    request.env['ir.attachment'].sudo().create({
+                        'name': attachment.filename,
+                        'res_model': 'help.ticket',
+                        'res_id': ticket_id.id,
+                        'type': 'binary',
+                        'datas': base64.encodebytes(attached_file),
+                    })
+            request.session['form_builder_model_model'] = model_record.model
+            request.session['form_builder_model'] = model_record.name
+            request.session['form_builder_id'] = ticket_id.id
+            return json.dumps({'id': ticket_id.id})
+        else:
+            model_record = request.env['ir.model'].sudo().search(
+                [('model', '=', model_name)])
+            if not model_record:
+                return json.dumps({
+                    'error': _("The form's specified model does not exist")
+                })
+            try:
+                data = self.extract_data(model_record, request.params)
+            # If we encounter an issue while extracting data
+            except ValidationError as e:
+                return json.dumps({'error_fields': e.args[0]})
+            try:
+                id_record = self.insert_record(request, model_record,
+                                               data['record'], data['custom'],
+                                               data.get('meta'))
+                if id_record:
+                    self.insert_attachment(model_record, id_record,
+                                           data['attachments'])
+                    # In case of an email, we want to send it immediately
+                    # instead of waiting for the email queue to process
+                    if model_name == 'mail.mail':
+                        request.env[model_name].sudo().browse(id_record).send()
+            # Some fields have additional SQL constraints that we can't check
+            # generically Ex:crm.lead.probability which is a float between 0 and
+            # 1 TODO: How to get the name of the erroneous field ?
+            except IntegrityError:
+                return json.dumps(False)
+            request.session['form_builder_model_model'] = model_record.model
+            request.session['form_builder_model'] = model_record.name
+            request.session['form_builder_id'] = id_record
+            return json.dumps({'id': id_record})

odoo_website_helpdesk/data/ticket_sequence_data.xml

@@ -0,0 +1,22 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <!--    Sequence of ticket-->
+    <record id="sequence_help_ticket_seq" model="ir.sequence">
+        <field name="name">Helpdesk</field>
+        <field name="code">help.ticket.sequence</field>
+        <field name="prefix">TKT</field>
+        <field name="padding">5</field>
+        <field name="number_next">1</field>
+        <field name="number_increment">1</field>
+    </record>
+
+    <!--Sequence Invoice Ticket-->
+    <record id="sequence_help_ticket_inv_seq" model="ir.sequence">
+        <field name="name">Helpdesk Invoice</field>
+        <field name="code">ticket.invoice</field>
+        <field name="prefix">INV/TKT/%(year)s/</field>
+        <field name="padding">3</field>
+        <field eval="1" name="number_increment"/>
+        <field eval="False" name="company_id"/>
+    </record>
+</odoo>

odoo_website_helpdesk/data/ticket_stage_data.xml

@@ -0,0 +1,28 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <data noupdate="1">
+        <!-- Project Stages -->
+        <record id="ticket_stage_inbox" model="ticket.stage">
+            <field name="sequence">10</field>
+            <field name="name">Inbox</field>
+        </record>
+        <record id="ticket_stage_draft" model="ticket.stage">
+            <field name="sequence">15</field>
+            <field name="name">Draft</field>
+        </record>
+        <record id="ticket_stage_in_progress" model="ticket.stage">
+            <field name="sequence">20</field>
+            <field name="name">In Progress</field>
+        </record>
+        <record id="ticket_stage_done" model="ticket.stage">
+            <field name="sequence">25</field>
+            <field name="name">Done</field>
+            <field name="folded" eval="True"/>
+        </record>
+        <record id="ticket_stage_cancelled" model="ticket.stage">
+            <field name="sequence">30</field>
+            <field name="name">Canceled</field>
+            <field name="folded" eval="True"/>
+        </record>
+    </data>
+</odoo>

odoo_website_helpdesk/doc/RELEASE_NOTES.md

@@ -0,0 +1,6 @@
+## Module <odoo_website_helpdesk>
+
+#### 18.07.2023
+#### Version 14.0.1.0.0
+#### ADD
+- Initial commit for Website Helpdesk Support Ticket Management

odoo_website_helpdesk/i18n/ar_SY.po

@@ -0,0 +1,837 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 05:46+0000\n"
+"PO-Revision-Date: 2023-07-03 05:46+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr "<span>حساب تحليلي</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr "<span>مخصص ل</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr "<span>: عميل</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr "<span>: وصف</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr "<span>: أولوية</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr "<span>اسم المهمة</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr "<span>إجمالي ساعات الإنفاق</span>"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr "<strong>مهام</strong>"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr "الإجراءات اللازمة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr "نشيط"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr "أنشطة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "زخرفة استثناء النشاط"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr "حالة النشاط"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "رمز نوع النشاط"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr "عدد المرفقات"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr "قابل للفوترة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr "فاتورة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr "Closing Stage"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr "لون"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr "إعدادات التكوين"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr "إعدادات"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr "التكلفة بالساعة"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr "إنشاء فاتورة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr "إنشاء مهمة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr "إنشاء المهام"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr "انشأ من قبل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr "تم إنشاؤها على"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ": عميل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr "اسم الزبون"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr "تاريخ"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr "يمسح"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr "وصف"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr "اسم العرض"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr "القائمة المنسدلة"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr "بريد إلكتروني"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr "تاريخ الانتهاء"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr "متابعون"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr "تذاكر مكتب المساعدة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "مكتب المساعدة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr "فريق مكتب المساعدة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr "تذكرة مكتب المساعدة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "تذاكر مكتب المساعدة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr "عالي"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "أيقونة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr "قيد اليومية"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr "قليل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr "أعضاء"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr "رسائل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "الموعد النهائي لنشاطي"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr "شركتي"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr "تذاكري"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr "اسم"
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr "جديد"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "الموعد النهائي للنشاط التالي"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "ملخص النشاط التالي"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "نوع النشاط التالي"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr "طبيعي"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr "عدد الإجراءات"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr "عدد الأخطاء"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr "عدد الرسائل التي تتطلب اتخاذ إجراء"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr "هاتف"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr ": أولوية"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr ": أولوية"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr "منتج"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr "مشروع"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr "قدم السبب بالتفصيل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr "تذكرة عامة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "مستخدم مسؤول"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr "خطأ في تسليم الرسائل القصيرة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr "تسلسل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr "منتج الخدمة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr "إعدادات"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr "منصة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr "مراحل"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr "تاريخ البدء"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr "موضوع"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ": موضوع"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr "يُقدِّم"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr "يدعم"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr "بطاقة الدعم"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr "تذاكر الدعم الفني"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "المهمة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr "مهام"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr ": فريق"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr "!شكرًا لك"
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr "النموذج المحدد للنموذج غير موجود"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr "لا يوجد حاليا أي تذاكر صادرة لحسابك"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "تذكرة"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "مرحلة التذكرة"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "تذاكر"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "نوع نشاط الاستثناء المسجل"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr "منخفظ جدا"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "عالي جدا"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "منخفظ جدا"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr "رسائل الموقع"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr "سجل اتصالات الموقع"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+msgstr "تذكرتك"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr "عميل"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/i18n/de_CH.po

@@ -0,0 +1,837 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 12:48+0000\n"
+"PO-Revision-Date: 2023-07-03 12:48+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr "Konfigurationseinstellungen"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "Helpdesk-tickets"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr "Hoog"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr "Buchungssatz"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr "Laag"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr "Mijn kaartjes"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr "Normaal"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr "Prioriteit"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr "Prioriteit :"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr "Openbaar kaartje"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr "Indienen"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr "Steun"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr "Ondersteuningsticket"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr "Ondersteuningstickets"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "Aufgabe"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "Ticket"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "Ticket-fase"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "Kaartjes"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "Heel hoog"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "Heel laag"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+msgstr "Uw kaartje"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/i18n/es_AR.po

@@ -0,0 +1,838 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 12:49+0000\n"
+"PO-Revision-Date: 2023-07-03 12:49+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr "Opciones de configuración"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Mesa de ayuda"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr "Equipo de asistencia técnica"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr "Ticket de asistencia técnica"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "
+
+Tickets de la mesa de ayuda"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr "Alto"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr "Asiento contable"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr "Bajo"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr "Mis entradas"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr "Normal"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr "Prioridad"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr "Prioridad :"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr "Boleto Público"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr "ticket de soporte"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr "entradas de soporte"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "Tarea"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "Boleto"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "Etapa de entradas"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "Entradas"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "Muy alto"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "Muy bajo"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/i18n/fr_BE.po

@@ -0,0 +1,837 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 12:44+0000\n"
+"PO-Revision-Date: 2023-07-03 12:44+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr "Paramètres de config"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr "Équipe d'assistance"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr "Ticket d'assistance"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "Billets d'assistance"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr "Haut"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr "Pièce comptable"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr "Normale"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr "Billet d'assistance"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr "Billets d'assistance"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "Tâche"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "Billet"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "Billet étape"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "Des billets"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "Très haut"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "Très lent"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+msgstr "Votre billet"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/i18n/uk_UA.po

@@ -0,0 +1,837 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 12:49+0000\n"
+"PO-Revision-Date: 2023-07-03 12:49+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr "Налаштування"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Довідкова"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr "Команда служби підтримки"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr "Квиток у службу підтримки"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "Квитки в службу підтримки"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr "Запис у журналі"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr "Мої квитки"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr "Пріоритет"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr "Підтримка"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr "Квиток підтримки"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr "Квитки підтримки"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "Завдання"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "Квиток"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "Квитковий етап"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "Квитки"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "Дуже високо"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "Дуже низький"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/i18n/zh_CN.po

@@ -0,0 +1,837 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 12:48+0000\n"
+"PO-Revision-Date: 2023-07-03 12:48+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr "配置设置"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "服务台团队"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr "帮助台票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "帮助台门票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr "高的"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr "会计凭证"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr "低的"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr "我的票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr "普通的"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr "优先事项"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr "优先事项 :"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "任务"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr "任务"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "售票阶段"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "门票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "很高"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "非常低"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr "网站通讯记录"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+msgstr "你的票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/i18n/zh_HK.po

@@ -0,0 +1,837 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* odoo_website_helpdesk
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-07-03 12:48+0000\n"
+"PO-Revision-Date: 2023-07-03 12:48+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid " "
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                                <span>\n"
+"                                                    info@yourcompany.example.com\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
+"                                        <span>\n"
+"                                            info@yourcompany.example.com</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">3575\n"
+"                                                    Demo Buena Vista Avenue\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">3575 Demo\n"
+"                                            Buena\n"
+"                                            Vista Avenue</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                                <span class=\"o_force_ltr\">+1\n"
+"                                                    (650) 555-0111\n"
+"                                                </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
+"                                        <span class=\"o_force_ltr\">+1 (650)\n"
+"                                            555-0111</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Attachment</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Company</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Description</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email To</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Email</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Name</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Phone </span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Priority</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"<span class=\"s_website_form_label_content\">\n"
+"                                                                Subject</span>\n"
+"                                                            <span class=\"s_website_form_mark\">\n"
+"                                                                *</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Analytic Account</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Assigned to</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Customer :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Description :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Priority :</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Task Name</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<span>Total Hours Spend</span>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
+msgid "<strong>Tasks</strong>"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
+msgid "Active"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
+msgid "Billable"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
+msgid "Billed"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
+msgid "Closing Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
+msgid "Color"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
+msgid "Configuration"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Contact us about anything related to our\n"
+"                                    company or services.<br/>\n"
+"                                    We'll do our best to get back to you as soon\n"
+"                                    as possible."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
+msgid "Cost per hour"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Invoice"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Create Task"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
+msgid "Create Tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Customer :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
+msgid "Customer Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
+msgid "Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Edit..."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
+msgid "Email"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Enable for allowing team to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Enable to create tasks from tickets"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
+msgid "End Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "HelpDesk Tickets"
+msgstr "服務台工單"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
+#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "服務台"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_help_team
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
+msgid "Helpdesk Team"
+msgstr "服務台團隊"
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
+#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
+msgid "Helpdesk Ticket"
+msgstr "幫助台票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
+msgid "Helpdesk Tickets"
+msgstr "幫助台門票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "High"
+msgstr "高的"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Invoices"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Issue Description"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Issue description in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_account_move
+msgid "Journal Entry"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Low"
+msgstr "低的"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
+msgid "Members"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Mention your Issue here"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "My Company"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "My Tickets"
+msgstr "我的票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
+msgid "Name"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
+#, python-format
+msgid "New"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Normal"
+msgstr "普通的"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
+msgid "Phone"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Priority"
+msgstr "優先事項"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Priority :"
+msgstr "優先事項 :"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
+msgid "Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
+msgid "Project"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+msgid "Provide the reason in detail"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
+msgid "Public Ticket"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
+msgid "SMS Delivery error"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
+msgid "Service Product"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
+msgid "Settings"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Stage"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
+#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
+msgid "Stages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
+msgid "Start Date"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "Subject"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Subject :"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Submit"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
+msgid "Support"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
+msgid "Support Ticket"
+msgstr "支持票"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid "Support Tickets"
+msgstr "支持工單"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_project_task
+msgid "Task"
+msgstr "任務"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
+msgid "Tasks"
+msgstr "任務"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
+msgid "Team :"
+msgstr "團隊"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Thank You!"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
+#, python-format
+msgid "The form's specified model does not exist"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
+msgid "There are currently no tickets issued for your account."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
+msgid "Ticket"
+msgstr "票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
+msgid "Ticket Stage"
+msgstr "售票階段"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
+msgid "Tickets"
+msgstr "門票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
+msgid ""
+"Very\n"
+"                                                                    Low"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
+msgid "Very High"
+msgstr "很高"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
+msgid "Very Low"
+msgstr "非常低"
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"We will get back\n"
+"                                            to you shortly."
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid "Your Ticket"
+msgstr "你的票"
+
+#. module: odoo_website_helpdesk
+#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
+msgid "customer"
+msgstr ""
+
+#. module: odoo_website_helpdesk
+#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
+#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
+msgid ""
+"has been registered\n"
+"                                                <b>successfully</b>"
+msgstr ""

odoo_website_helpdesk/models/__init__.py

@@ -0,0 +1,27 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from . import account_move
+from . import help_team
+from . import help_ticket
+from . import project_task
+from . import res_config_settings
+from . import ticket_stage

odoo_website_helpdesk/models/account_move.py

@@ -0,0 +1,31 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from odoo import fields, models
+
+
+class AccountMove(models.Model):
+    """This model extends the default Odoo `account.move` model to add a
+    `ticket_id` field, which is used to link an invoice to a helpdesk ticket."""
+    _inherit = 'account.move'
+
+    ticket_id = fields.Many2one('help.ticket', string='Ticket',
+                                help="The ticket is used to create Invoice")

odoo_website_helpdesk/models/help_team.py

@@ -0,0 +1,44 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from odoo import fields, models
+
+
+class HelpTeam(models.Model):
+    """
+    This model represents a Helpdesk Team in the system.
+    HelpTeam includes information such as the team's name, team members,
+    email, project they are currently in, and whether they have permission to
+    create tasks from tickets.
+    This class inherits the Odoo 'models.Model' class.
+    """
+    _name = 'help.team'
+    _description = 'Helpdesk Team'
+
+    name = fields.Char(string='Name', help="Name of the Helpdesk Team")
+    member_ids = fields.Many2many('res.users', string='Members',
+                                  help="Users who belong to that Helpdesk Team")
+    email = fields.Char(string='Email', help="Email of the customer")
+    project_id = fields.Many2one('project.project', string='Project',
+                                 help="The Project they are currently in")
+    create_task = fields.Boolean(string="Create Task",
+                                 help="Enable for allowing team to create "
+                                      "tasks from tickets")

odoo_website_helpdesk/models/help_ticket.py

@@ -0,0 +1,227 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+import logging
+from odoo import api, fields, models, _
+from odoo.exceptions import UserError
+
+_logger = logging.getLogger(__name__)
+
+PRIORITIES = [
+    ('0', 'Very Low'),
+    ('1', 'Low'),
+    ('2', 'Normal'),
+    ('3', 'High'),
+    ('4', 'Very High')]
+
+
+class HelpTicket(models.Model):
+    """This model represents the Helpdesk Ticket, which allows users to raise
+    tickets related to products, services or any other issues. Each ticket has a
+    name, customer information, description, team responsible for handling
+    requests, associated project, priority level, stage, cost per hour, service
+    product, start and end dates, and related tasks and invoices."""
+
+    _name = 'help.ticket'
+    _description = 'Helpdesk Ticket'
+    _inherit = ['mail.thread', 'mail.activity.mixin']
+
+    def _default_show_create_task(self):
+        """Return Create Task"""
+        return self.env['ir.config_parameter'].sudo().get_param(
+            'odoo_website_helpdesk.show_create_task')
+
+    name = fields.Char(string='Name', default='New', required=True,
+                       readonly=True, help='The name of the help ticket.'
+                                           'By default, a new unique sequence'
+                                           'number is assigned to each help'
+                                           'ticket, unless a name is provided.')
+    customer_id = fields.Many2one('res.partner', string='Customer',
+                                  help="Select the Customer")
+    customer_name = fields.Char(string='Customer Name', help="Add the Customer"
+                                                             " Name")
+    subject = fields.Text(string='Subject', required=True,
+                          help="Subject of the Ticket")
+    description = fields.Text(String='Description', required=True,
+                              help="Issue Description")
+    email = fields.Char(string='Email', help=" Email of the user")
+    phone = fields.Char(string='Phone', help="Phone Number of the user")
+    team_id = fields.Many2one('help.team', string='Helpdesk Team',
+                              help="The helpdesk team responsible for handling "
+                                   "requests related to this record.")
+    product_id = fields.Many2one('product.product', string='Product',
+                                 help='The product associated with this record.'
+                                      'This field allows you to select an'
+                                      'existing product from the product'
+                                      'catalog.'
+                                 )
+    project_id = fields.Many2one('project.project', string='Project',
+                                 readonly=False,
+                                 related='team_id.project_id', store=True,
+                                 help="The project associated with this team."
+                                      "This field is automatically filled based"
+                                      "on the project assigned to the team.")
+    priority = fields.Selection(PRIORITIES, default='1', string='Priority',
+                                help="Set the priority level")
+    stage_id = fields.Many2one('ticket.stage', string='Stage',
+                               default=lambda self: self.env[
+                                   'ticket.stage'].search(
+                                   [('name', '=', 'Draft')], limit=1).id,
+                               tracking=True,
+                               group_expand='_read_group_stage_ids',
+                               help="Stages of the Ticket")
+    cost = fields.Float(string='Cost per hour',
+                        help='The cost per hour for this record. This field '
+                             'specifies the hourly cost associated with the '
+                             'record, which can be used in various '
+                             'calculations or'
+                             'reports.')
+    service_product_id = fields.Many2one('product.product', string='Service '
+                                                                   'Product',
+                                         domain=[('type', '=', 'service')],
+                                         help="The product associated with this"
+                                              "service. Only service products "
+                                              "are"
+                                              "available for selection.")
+    start_date = fields.Date(string='Start Date', help="Start Date of the "
+                                                       "Ticket")
+    end_date = fields.Date(string='End Date', help="End Date of the Ticket")
+    public_ticket = fields.Boolean(string="Public Ticket",
+                                   help='Enable if it is a public ticket')
+    invoice_ids = fields.Many2many('account.move', string='Invoices',
+                                   store=True,
+                                   help="To Generate Invoice based on hours "
+                                        "spent on the ticket")
+    task_ids = fields.Many2many('project.task', string='Tasks',
+                                help="Related Task of the Ticket")
+    color = fields.Integer(string="Color", default=6, help="Color")
+    show_create_task = fields.Boolean(string="Create Task",
+                                      default=_default_show_create_task,
+                                      compute='_compute_show_create_task',
+                                      help='Enable it, If you want to create'
+                                           ' tasks ')
+    create_task = fields.Boolean(string="Create Task", readonly=False,
+                                 related='team_id.create_task', store=True,
+                                 help='Enable, if you want to create task')
+    billable = fields.Boolean(string="Billable", help="Show billable or not")
+
+    @api.model
+    def create(self, vals):
+        """Create sequence of tickets"""
+        vals['name'] = self.env['ir.sequence'].next_by_code(
+            'help.ticket.sequence')
+        return super(HelpTicket, self).create(vals)
+
+    def _compute_show_create_task(self):
+        """Compute the value of the 'show_create_task' field for each record in
+        the current recordset."""
+        for record in self:
+            record.show_create_task = self._default_show_create_task()
+
+    def default_stage_id(self):
+        """Search your stage"""
+        return self.env['ticket.stage'].search(
+            [('name', '=', 'Draft')], limit=1).id
+
+    @api.model
+    def _read_group_stage_ids(self, stages, domain, order):
+        """ Return the stages to stage_ids"""
+        return self.env['ticket.stage'].search([])
+
+    def action_create_invoice(self):
+        """Create Invoice for Help Desk Ticket"""
+        tasks = self.env['project.task'].search([
+            ('project_id', '=', self.project_id.id),
+            ('ticket_id', '=', self.id),
+            ('ticket_billed', '=', False)
+        ])
+        if not tasks:
+            raise UserError(_('No Tasks to Bill'))
+        total = sum(x.effective_hours for x in tasks if x.effective_hours > 0)
+        move = self.env['account.move'].create([{
+            'name': self.env['ir.sequence'].next_by_code('ticket.invoice'),
+            'move_type': 'out_invoice',
+            'partner_id': self.customer_id.id,
+            'ticket_id': self.id,
+            'date': fields.Date.today(),
+            'invoice_date': fields.Date.today(),
+            'invoice_line_ids': [(0, 0, {
+                'product_id': self.service_product_id.id,
+                'name': self.service_product_id.name,
+                'quantity': total,
+                'product_uom_id': self.service_product_id.uom_id.id,
+                'price_unit': self.cost or self.service_product_id.lst_price,
+                'account_id': self.service_product_id.categ_id.property_account_income_categ_id.id,
+            })],
+        }])
+        [tasks.update({'ticket_billed': True})]
+        return {
+            'view_type': 'form',
+            'res_model': 'account.move',
+            'res_id': move.id,
+            'view_id': False,
+            'view_mode': 'form',
+            'type': 'ir.actions.act_window'
+        }
+
+    def action_create_tasks(self):
+        """Create Task for HelpDesk Ticket"""
+        task_name = f"{self.name}-{self.subject}"
+        task_id = self.env['project.task'].create({
+            'name': task_name,
+            'project_id': self.project_id.id,
+            'company_id': self.env.company.id,
+            'ticket_id': self.id,
+        })
+        self.write({
+            'task_ids': [(4, task_id.id)]
+        })
+        return {
+            'name': 'Tasks',
+            'res_model': 'project.task',
+            'view_id': False,
+            'res_id': task_id.id,
+            'view_mode': 'form',
+            'type': 'ir.actions.act_window',
+            'target': 'new',
+        }
+
+    def action_open_tasks(self):
+        """Smart Button of Task to view the Tasks of HelpDesk Ticket"""
+        return {
+            'name': 'Tasks',
+            'domain': [('ticket_id', '=', self.id)],
+            'res_model': 'project.task',
+            'view_id': False,
+            'view_mode': 'tree,form',
+            'type': 'ir.actions.act_window',
+        }
+
+    def action_open_invoices(self):
+        """Smart Button of Invoice to view the Invoices for HelpDesk Ticket"""
+        return {
+            'name': 'Invoice',
+            'domain': [('ticket_id', '=', self.id)],
+            'res_model': 'account.move',
+            'view_id': False,
+            'view_mode': 'tree,form',
+            'type': 'ir.actions.act_window',
+        }

odoo_website_helpdesk/models/project_task.py

@@ -0,0 +1,37 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from odoo import fields, models
+
+
+class ProjectTask(models.Model):
+    """Extends the 'project.task' model to add a Many2one field to link the task
+    with a help ticket, and a boolean field to indicate whether the linked help
+    ticket has been invoiced or not."""
+    _inherit = 'project.task'
+
+    ticket_id = fields.Many2one('help.ticket', string='Ticket',
+                                help='The help ticket associated with this '
+                                     'record. This field allows you to link '
+                                     'this record to an existing help ticket.')
+    ticket_billed = fields.Boolean(string='Billed',
+                                   help="Whether the Ticket has been Invoiced "
+                                        "or Not")

odoo_website_helpdesk/models/res_config_settings.py

@@ -0,0 +1,39 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from odoo import fields, models
+
+
+class ResConfigSettings(models.TransientModel):
+    """
+    This transient model inherits from res.config.settings and adds a boolean
+    field `show_create_task` that is used as a configuration parameter to
+    control whether the "Create Task" button is visible on the website
+    helpdesk page. The`config_parameter` attribute specifies the name
+    of the corresponding configuration parameter in the database."""
+    _inherit = 'res.config.settings'
+
+    show_create_task = fields.Boolean(
+        string="Create Tasks",
+        config_parameter='odoo_website_helpdesk.show_create_task',
+        help='Whether to show the "Create Task" button on the website helpdesk '
+             'page. This field is used as a configuration parameter to control '
+             'whether the button is visible or not.')

odoo_website_helpdesk/models/ticket_stage.py

@@ -0,0 +1,61 @@
+# -*- coding: utf-8 -*-
+###############################################################################
+#
+#    Cybrosys Technologies Pvt. Ltd.
+#
+#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
+#    Author: Cybrosys Techno Solutions (odoo@cybrosys.com)
+#
+#    You can modify it under the terms of the GNU AFFERO
+#    GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
+#
+#    This program is distributed in the hope that it will be useful,
+#    but WITHOUT ANY WARRANTY; without even the implied warranty of
+#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+#    GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
+#
+#    You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
+#    (AGPL v3) along with this program.
+#    If not, see <http://www.gnu.org/licenses/>.
+#
+###############################################################################
+from odoo import fields, models
+
+
+class TicketStage(models.Model):
+    """This model represents the stages of a helpdesk ticket. A stage is used to
+    indicate the current state of a ticket, such as 'New', 'In Progress',
+    'Resolved', or 'Closed'. Stages are used to organize and track the progress of
+    tickets throughout their lifecycle."""
+    _name = 'ticket.stage'
+    _description = 'Ticket Stage'
+    _order = 'sequence, id'
+
+    name = fields.Char(string='Name', help='The name of the stage. This field'
+                                           'is used to identify the stage and'
+                                           'is displayed in various views and'
+                                           'reports.')
+    active = fields.Boolean(string='Active', default=True,
+                            help='Whether the stage is active or not. If this'
+                                 'field is set to False,the stage will not be '
+                                 'displayed in various views and reports.')
+    sequence = fields.Integer(string='Sequence', default=50,
+                              help='The sequence number of the stage. This'
+                                   'field is used to specify the order in which'
+                                   'the stages are displayed in various views'
+                                   'and reports.')
+    closing_stage = fields.Boolean(string='Closing Stage',
+                                   help='Whether the stage is a closing stage'
+                                        'or not. A closing stage is a stage'
+                                        'that indicates that the helpdesk'
+                                        'ticket has been resolved or closed.'
+                                        'This field is used to identify the'
+                                        'closing stage and is used in various'
+                                        'calculations and reports.')
+    folded = fields.Boolean(string='Folded in Kanban',
+                            help='Whether the stage is folded in the Kanban'
+                                 'view or not. If this field is set to True,'
+                                 'the stage will be displayed in a collapsed '
+                                 'state in the Kanban view, which can be'
+                                 'expanded by clicking on it.This field is used'
+                                 ' to control the behavior of the Kanban view.')

odoo_website_helpdesk/report/report_ticket_templates.xml

@@ -0,0 +1,109 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--    Template for helpdesk ticket report-->
+    <template id="report_help_ticket">
+        <t t-call="web.html_container">
+            <t t-foreach="docs" t-as="o">
+                <t t-call="web.external_layout">
+                    <div class="page">
+                        <div style="margin-bottom: 10px;">
+                            <div class="text-center"
+                                 style="font-weight: 400 !important; font-size: 2rem !important;">
+                                <t t-esc="o.name"/>
+                                -
+                                <t t-esc="o.subject"/>
+                            </div>
+                            <br/>
+                            <table class="table table-bordered mt32">
+                                <thead>
+                                    <tr>
+                                        <th class="text-center">
+                                            <span>Customer :</span>
+                                        </th>
+                                        <th class="text-center">
+                                            <span>Description :</span>
+                                        </th>
+                                        <th style="white-space: nowrap"
+                                            class="text-center">
+                                            <span>Priority :</span>
+                                        </th>
+                                    </tr>
+                                </thead>
+                                <tbody>
+                                    <tr class="text-center">
+                                        <td>
+                                            <span t-field="o.customer_id"
+                                                  t-options='{"widget": "contact", "fields": ["address", "name"], "no_marker": True}'/>
+                                        </td>
+                                        <td>
+                                            <span t-field="o.description"/>
+                                        </td>
+                                        <td>
+                                            <span t-field="o.priority"/>
+                                        </td>
+                                    </tr>
+                                </tbody>
+                            </table>
+                        </div>
+                        <t t-set="tasks"
+                           t-value="request.env['project.task'].search([('ticket_id', '=', o.id)])"/>
+                        <t t-if="tasks">
+                            <div>
+                                <h3 class="text-center">
+                                    <strong>Tasks</strong>
+                                </h3>
+                            </div>
+                            <table class="table table-bordered mt32">
+                                <t t-foreach="tasks" t-as="task">
+                                    <thead>
+                                        <tr>
+                                            <th class="text-center">
+                                                <span>Task Name</span>
+                                            </th>
+                                            <th class="text-center"
+                                                t-if="task.analytic_account_id">
+                                                <span>Analytic Account</span>
+                                            </th>
+                                            <th class="text-center">
+                                                <span>Assigned to</span>
+                                            </th>
+                                            <th class="text-center">
+                                                <span>Total Hours Spend</span>
+                                            </th>
+                                        </tr>
+                                    </thead>
+                                    <tbody>
+                                        <tr class="text-center">
+                                            <td>
+                                                <span t-field="task.name"/>
+                                            </td>
+                                            <td t-if="task.analytic_account_id">
+                                                <span t-field="task.analytic_account_id"/>
+                                            </td>
+                                            <td>
+                                                <span t-esc="', '.join(map(lambda x: (x.name), task.user_id))"/>
+                                            </td>
+                                            <td>
+                                                <span t-field="task.effective_hours"/>
+                                            </td>
+                                        </tr>
+                                    </tbody>
+                                </t>
+                            </table>
+                        </t>
+                    </div>
+                </t>
+            </t>
+        </t>
+    </template>
+    <!--    Report for Ticket -->
+    <record id="action_report_help_ticket" model="ir.actions.report">
+        <field name="name">Support Ticket</field>
+        <field name="model">help.ticket</field>
+        <field name="report_type">qweb-pdf</field>
+        <field name="report_name">odoo_website_helpdesk.report_help_ticket</field>
+        <field name="report_file">odoo_website_helpdesk.report_help_ticket</field>
+        <field name="binding_model_id" ref="model_help_ticket"/>
+        <field name="binding_type">report</field>
+    </record>
+</odoo>

odoo_website_helpdesk/security/ir.model.access.csv

@@ -0,0 +1,4 @@
+id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
+access_help_ticket,access.help.ticket,model_help_ticket,base.group_user,1,1,1,1
+access_help_ticket_teams,access.help.team,model_help_team,base.group_user,1,1,1,1
+access_help_ticket_stage,access.ticket.stage,model_ticket_stage,base.group_user,1,1,1,1

odoo_website_helpdesk/static/description/index.html

@@ -0,0 +1,743 @@
+<div style="background-color: #714B67; min-height: 600px; width: 100%; padding: 15px; position: relative;">
+    <!-- TITLE BAR -->
+    <div class="d-flex align-items-center justify-content-between"
+         style="border-bottom: 1px solid #875A7B; padding: 15px; display: flex; justify-content: space-between; align-items: center;">
+        <img src="./assets/misc/cybrosys-logo.png" width="42" height="42"
+             style="width: 42px; height: 42px;"/>
+        <div>
+            <div style="color: #7C7BAD; font-size: 14px; font-family: 'Montserrat', sans-serif; font-weight: bold; background-color: white; display: inline-block; padding: 3px 10px; border-radius: 50px;"
+                 class="mr-2">
+                <i class="fa fa-check mr-1"></i>Community
+            </div>
+        </div>
+    </div>
+    <!-- END OF TITLE BAR -->
+    <div class="container">
+        <div class="row">
+            <div class="col-sm-12 col-md-12 col-lg-12">
+                <!-- APP HERO -->
+                <h1 style="color: #FFFFFF; font-weight: bolder; font-size: 50px; text-align: center; margin-top: 50px;">
+                    Website Helpdesk Support Ticket Management
+                </h1>
+                <p style="color:#FFFFFF; padding: 8px 15px; text-align: center; font-size: 24px;">
+                    Module For Managing Helpdesk Support Tickets
+                </p>
+                <!-- END OF APP HERO -->
+                <img src="assets/screenshots/hero.gif"
+                     style="width: 75%; height: auto; position: absolute; margin-left: auto; margin-right: auto; top: 45%; left: 12%; right: auto;"/>
+            </div>
+        </div>
+    </div>
+</div>
+
+<!-- NAVIGATION SECTION -->
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px; margin-top: 300px;">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="./assets/misc/compass.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Explore This
+        Module</h2>
+</div>
+<div class="row my-4" style="font-family: 'Montserrat', sans-serif;">
+    <div class="col-sm-12 col-md-6 my-3">
+        <a href="#overview">
+            <div class="d-flex justify-content-between align-items-center"
+                 style="background-color: #f5f5f5; padding: 30px; width: 100%;">
+                <div>
+                    <span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Overview</span>
+                    <span
+                            style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33;  display: block;">Learn
+                        more about this
+                        module</span>
+                </div>
+                <img src="./assets/misc/right-arrow.png" width="36"
+                     height="36"/>
+            </div>
+        </a>
+    </div>
+    <div class="col-sm-12 col-md-6 my-3">
+        <a href="#features">
+            <div class="d-flex justify-content-between align-items-center"
+                 style="background-color: #f5f5f5; padding: 30px; width: 100%;">
+                <div>
+                    <span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Features</span>
+                    <span
+                            style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33;  display: block;">View
+                        features of this
+                        module</span>
+                </div>
+                <img src="./assets/misc/right-arrow.png" width="36"
+                     height="36"/>
+            </div>
+        </a>
+    </div>
+    <div class="col-sm-12 col-md-6 my-3">
+        <a href="#screenshots">
+            <div class="d-flex justify-content-between align-items-center"
+                 style="background-color: #f5f5f5; padding: 30px; width: 100%;">
+                <div>
+                    <span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Screenshots</span>
+                    <span
+                            style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33;  display: block;">View
+                        screenshots for this
+                        module</span>
+                </div>
+                <img src="./assets/misc/right-arrow.png" width="36"
+                     height="36"/>
+            </div>
+        </a>
+    </div>
+</div>
+<!-- END OF NAVIGATION SECTION -->
+
+<!-- OVERVIEW SECTION -->
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px;" id="overview">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="./assets/misc/pie-chart.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Overview
+    </h2>
+</div>
+<div class="row"
+     style="font-family: 'Montserrat', sans-serif; font-weight: 400; font-size: 14px; line-height: 200%;">
+    <div class="col-sm-12 py-4">
+        <p>
+            In the Helpdesk Support App, one can Create Ticket trough website
+            portal and can view their tickets. The Internal user can assign th
+            ticket to any team and link to any project if needed and can invoice
+            based on the timesheet
+        </p>
+    </div>
+</div>
+<!-- END OF OVERVIEW SECTION -->
+
+<!-- FEATURES SECTION -->
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px;" id="features">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="./assets/misc/features.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Features
+    </h2>
+</div>
+<div class="row"
+     style="font-family: 'Montserrat', sans-serif; font-weight: 400; font-size: 14px; line-height: 200%;">
+    <div class="col-sm-12 col-md-6">
+        <div class="d-flex align-items-start"
+             style="margin-top: 40px; margin-bottom: 40px">
+            <img src="./assets/misc/check-box.png" class="mr-2"/>
+            <div>
+                <span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                    Website Ticket Creation
+                </span>
+            </div>
+        </div>
+        <div class="d-flex align-items-start"
+             style="margin-top: 40px; margin-bottom: 40px">
+            <img src="./assets/misc/check-box.png" class="mr-2"/>
+            <div>
+                <span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                     View created tickets from portal
+                </span>
+            </div>
+        </div>
+        <div class="d-flex align-items-start"
+             style="margin-top: 40px; margin-bottom: 40px">
+            <img src="./assets/misc/check-box.png" class="mr-2"/>
+            <div>
+                <span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+Create Tasks for the project linked to the Ticket                </span>
+            </div>
+        </div>
+        <div class="d-flex align-items-start"
+             style="margin-top: 40px; margin-bottom: 40px">
+            <img src="./assets/misc/check-box.png" class="mr-2"/>
+            <div>
+                <span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                    Link a project to the Ticket and invoice based on the tasks timesheet
+                </span>
+            </div>
+        </div>
+        <div class="d-flex align-items-start"
+             style="margin-top: 40px; margin-bottom: 40px">
+            <img src="./assets/misc/check-box.png" class="mr-2"/>
+            <div>
+                <span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                    Tickets can be viewed and managed from backend
+                </span>
+            </div>
+        </div>
+        <div class="d-flex align-items-start"
+             style="margin-top: 40px; margin-bottom: 40px">
+            <img src="./assets/misc/check-box.png" class="mr-2"/>
+            <div>
+                <span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                    Customise stages or use predefined stages for seeing the status of ticket
+                </span>
+            </div>
+        </div>
+
+    </div>
+</div>
+<!-- END OF FEATURES SECTION -->
+
+<!-- SCREENSHOTS SECTION -->
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px;"
+     id="screenshots">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="./assets/misc/pictures.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Screenshots
+    </h2>
+</div>
+<div class="row">
+    <div class="col-sm-12">
+
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Create tickets from website.
+            </h3>
+            <img src="./assets/screenshots/Help1.png"
+                 class="img-thumbnail"><br/>
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Get Confirmation/Success message for ticket creation.
+            </h3><br/>
+            <img src="./assets/screenshots/Help2.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                View created tickets from portal.
+            </h3>
+            <img src="./assets/screenshots/Help3.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                View the details of each ticket by hovering over them.
+            </h3>
+            <img src="./assets/screenshots/Help4.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Configure stages for tickets.
+            </h3>
+            <img src="./assets/screenshots/Help5.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                View tickets according to stages in kanban view.
+            </h3>
+            <img src="./assets/screenshots/Help6.png"
+                 class="img-thumbnail">
+        </div>
+
+    </div>
+    <div class="col-sm-12">
+
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Create / Configure Helpdesk Teams
+            </h3>
+            <img src="./assets/screenshots/Help7.png"
+                 class="img-thumbnail"><br/>
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Form view of Helpdesk Team
+            </h3>
+            <img src="./assets/screenshots/Help8.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Create Tickets from backend normally
+            </h3>
+            <img src="./assets/screenshots/Help9.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Enable 'Create Tasks' from configuration settings to create
+                tasks for the project linked to the Ticket
+            </h3>
+            <img src="./assets/screenshots/Help10.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Turn on 'Create Task' toggle inside the ticket form to link a
+                project to the Ticket
+            </h3>
+            <img src="./assets/screenshots/Help11.png"
+                 class="img-thumbnail"><br/>
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Create Tasks:
+            </h3><br/>
+            <img src="./assets/screenshots/Help12.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Turn on 'Billable' toggle inside the ticket form to create
+                invoice based on the tasks timesheet
+            </h3>
+            <img src="./assets/screenshots/Help14.png"
+                 class="img-thumbnail"><br/>
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Created Invoice:
+            </h3><br/>
+            <img src="./assets/screenshots/Help13.png"
+                 class="img-thumbnail">
+        </div>
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Print PDF Report of the Ticket from backend
+            </h3>
+            <img src="./assets/screenshots/Help16.png"
+                 class="img-thumbnail">
+        </div>
+
+    </div>
+    <div class="col-sm-12">
+
+        <div style="display: block; margin: 30px auto;">
+            <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
+                Ticket (pdf):
+            </h3>
+            <img src="./assets/screenshots/Help15.png"
+                 class="img-thumbnail">
+        </div>
+
+    </div>
+</div>
+<!-- END OF SCREENSHOTS SECTION -->
+
+<!-- RELATED PRODUCTS -->
+
+<div class="row">
+    <div class="col-sm-12 col-md-12-col-lg-2">
+        <h2 style="font-weight: bold; color: #3D3D4E;">Related Modules</h2>
+        <p style="color: #777783;">Explore our related modules</p>
+        <hr/>
+    </div>
+    <div class="carousel-inner">
+        <div class="carousel-item active" style="min-height:0px">
+            <div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
+                 style="float:left">
+                <a href="https://apps.odoo.com/apps/modules/14.0/custom_gantt_view/"
+                   target="_blank">
+                    <div style="border-radius:10px">
+                        <img class="img img-responsive center-block"
+                             style="border-top-left-radius:10px; border-top-right-radius:10px"
+                             src="./assets/modules/gantt_image.png">
+                    </div>
+                </a>
+            </div>
+            <div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
+                 style="float:left">
+                <a href="https://apps.odoo.com/apps/modules/14.0/hide_menu_user/"
+                   target="_blank">
+                    <div style="border-radius:10px">
+                        <img class="img img-responsive center-block"
+                             style="border-top-left-radius:10px; border-top-right-radius:10px"
+                             src="./assets/modules/hide_menu_image.png">
+                    </div>
+                </a>
+            </div>
+            <div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
+                 style="float:left">
+                <a href="https://apps.odoo.com/apps/modules/14.0/product_approval_management/"
+                   target="_blank">
+                    <div style="border-radius:10px">
+                        <img class="img img-responsive center-block"
+                             style="border-top-left-radius:10px; border-top-right-radius:10px"
+                             src="./assets/modules/approval_image.png">
+                    </div>
+                </a>
+            </div>
+        </div>
+        <div class="carousel-item" style="min-height:0px">
+            <div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
+                 style="float:left">
+                <a href="https://apps.odoo.com/apps/modules/14.0/mrp_work_order_print/"
+                   target="_blank">
+                    <div style="border-radius:10px">
+                        <img class="img img-responsive center-block"
+                             style="border-top-left-radius:10px; border-top-right-radius:10px"
+                             src="./assets/modules/print_image.png">
+                    </div>
+                </a>
+            </div>
+            <div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
+                 style="float:left">
+                <a href="https://apps.odoo.com/apps/modules/14.0/list_view_sticky_header/"
+                   target="_blank">
+                    <div style="border-radius:10px">
+                        <img class="img img-responsive center-block"
+                             style="border-top-left-radius:10px; border-top-right-radius:10px"
+                             src="./assets/modules/list_view_image.png">
+                    </div>
+                </a>
+            </div>
+            <div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
+                 style="float:left">
+                <a href="https://apps.odoo.com/apps/modules/14.0/laundry_management/"
+                   target="_blank">
+                    <div style="border-radius:10px">
+                        <img class="img img-responsive center-block"
+                             style="border-top-left-radius:10px; border-top-right-radius:10px"
+                             src="./assets/modules/laundry_image.png">
+                    </div>
+                </a>
+            </div>
+        </div>
+    </div>
+</div>
+<!-- END OF RELATED PRODUCTS -->
+
+<!-- OUR SERVICES -->
+
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="./assets/misc/star.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Our Services
+    </h2>
+</div>
+
+<div class="container my-5">
+    <div class="row">
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #1dd1a1 !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/cogs.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Customization</h6>
+        </div>
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #ff6b6b !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/wrench.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Implementation</h6>
+        </div>
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #6462CD !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/lifebuoy.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Support</h6>
+        </div>
+
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #ffa801 !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/user.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Hire
+                Odoo
+                Developer</h6>
+        </div>
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #54a0ff  !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/puzzle.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Integration</h6>
+        </div>
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #6d7680 !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/update.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Migration</h6>
+        </div>
+
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #786fa6 !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/consultation.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Consultancy</h6>
+        </div>
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #f8a5c2 !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/training.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Implementation</h6>
+        </div>
+
+        <div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
+            <div class="d-flex justify-content-center align-items-center mx-3 my-3"
+                 style="background-color: #e6be26 !important; border-radius: 15px !important; height: 80px; width: 80px;">
+                <img src="assets/icons/license.png" class="img-responsive"
+                     height="48px" width="48px">
+            </div>
+            <h6 class="text-center"
+                style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
+                Odoo
+                Licensing Consultancy</h6>
+        </div>
+    </div>
+
+</div>
+
+<!-- END OF OUR SERVICES -->
+
+<!-- OUR INDUSTRIES -->
+
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="assets/misc/corporate.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Our
+        Industries
+    </h2>
+</div>
+
+<div class="container my-5">
+    <div class="row">
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/trading-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    Trading
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    Easily procure
+                    and
+                    sell your products</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/pos-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    POS
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    Easy
+                    configuration
+                    and convivial experience</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/education-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    Education
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    A platform for
+                    educational management</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/manufacturing-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    Manufacturing
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    Plan, track and
+                    schedule your operations</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/ecom-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    E-commerce &amp; Website
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    Mobile
+                    friendly,
+                    awe-inspiring product pages</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/service-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    Service Management
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    Keep track of
+                    services and invoice</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/restaurant-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    Restaurant
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    Run your bar or
+                    restaurant methodically</p>
+            </div>
+        </div>
+
+        <div class="col-lg-3">
+            <div class="my-4 d-flex flex-column justify-content-center"
+                 style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
+                <img src="assets/icons/hotel-black.png"
+                     class="img-responsive mb-3" height="48px" width="48px">
+                <h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
+                    Hotel Management
+                </h5>
+                <p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
+                    An
+                    all-inclusive
+                    hotel management application</p>
+            </div>
+        </div>
+    </div>
+</div>
+
+<!-- END OF OUR INDUSTRIES -->
+
+<!-- SUPPORT -->
+<div class="d-flex align-items-center"
+     style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
+    <div class="d-flex justify-content-center align-items-center mr-2"
+         style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
+        <img src="./assets/misc/customer-support.png"/>
+    </div>
+    <h2 class="mt-2"
+        style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
+        Support
+    </h2>
+</div>
+<div class="container mt-5">
+    <div class="row">
+        <div class="col-sm-12 col-md-6">
+            <div style="background-color: #F6F8F9; padding: 30px; display: flex; align-items: center;">
+                <div class="mr-4"
+                     style="background-color: #714B67; display: inline-block; height: 70px; width: 70px; display: flex; align-items: center; justify-content: center;">
+                    <img src="./assets/misc/support.png" height="48" width="48"
+                         style="width: 42px; height: 42px;"/>
+                </div>
+                <div>
+                    <h4>Need Help?</h4>
+                    <p style="line-height: 100%;">Got questions or need help?
+                        Get in touch.</p>
+                    <a href="mailto:odoo@cybrosys.com">
+                        <p style="font-weight: 400; font-size: 28px; line-height: 80%; color: #714B67;">
+                            odoo@cybrosys.com</p>
+                    </a>
+                </div>
+            </div>
+        </div>
+        <div class="col-sm-12 col-md-6">
+            <div style="background-color: #F6F8F9; padding: 30px; display: flex; align-items: center;">
+                <div class="mr-4"
+                     style="background-color: #2AC44D; display: inline-block; height: 70px; width: 70px; display: flex; align-items: center; justify-content: center;">
+                    <img src="./assets/misc/whatsapp.png" height="52" width="52"
+                         style="width: 52px; height: 52px;"/>
+                </div>
+                <div>
+                    <h4>WhatsApp</h4>
+                    <p style="line-height: 100%;">Say hi to us on WhatsApp!</p>
+                    <a href="https://api.whatsapp.com/send?phone=918606827707">
+                        <p style="font-weight: 400; font-size: 28px; line-height: 80%; color: #714B67;">
+                            +91 86068
+                            27707</p>
+                    </a>
+                </div>
+            </div>
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12 my-5 d-flex justify-content-center align-items-center">
+            <img src="./assets/misc/logo.png" width="144" height="31"
+                 style="width:144px; height: 31px; margin-top: 40px;"/>
+        </div>
+    </div>
+</div>
+<!-- END OF SUPPORT -->

odoo_website_helpdesk/static/src/js/ticket_details.js

@@ -0,0 +1,41 @@
+odoo.define("odoo_website_helpdesk.ticket_details", function (require) {
+  "use strict";
+  var PublicWidget = require('web.public.widget');
+  var Template = PublicWidget.Widget.extend({
+    selector: ".o_portal_my_doc_table",
+    events: {
+        'mouseover #popover': '_onMouseover',
+    },
+//    Show the details as hover when cursor is moves over the ticket
+    _onMouseover: function (event) {
+      var item_text = "";
+       if (event.currentTarget.innerText) {
+      item_text =
+        "Ticket : " +
+        event.currentTarget.innerText +
+        "<br/>" +
+        "Subject : " +
+        event.currentTarget.parentElement.parentElement.children[2].outerText+
+        "<br/>" +
+        "Cost : " +
+        event.currentTarget.parentElement.parentElement.children[4].outerText +
+        "<br/>" +
+        "Priority : " +
+        event.currentTarget.parentElement.parentElement.children[5].outerText+
+          "<br/>" +
+         "Description : " +
+        event.currentTarget.parentElement.parentElement.children[3].outerText +
+        "<br/>";
+    }
+      $(event.currentTarget).popover({
+        html: true,
+        placement: "right",
+        trigger: "hover",
+        title: "Ticket Details",
+        content: "<span>" + item_text + "</span>",
+      });
+    },
+  });
+  PublicWidget.registry.ticket_form = Template;
+  return Template;
+});

odoo_website_helpdesk/views/asset_templates.xml

@@ -0,0 +1,9 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+<!--    Helpdesk assets-->
+    <template id="assets_frontend" name="helpdesk assets" inherit_id="web.assets_frontend">
+        <xpath expr="." position="inside">
+            <script type="text/javascript" src="/odoo_website_helpdesk/static/src/js/ticket_details.js"/>
+        </xpath>
+    </template>
+</odoo>

odoo_website_helpdesk/views/help_team_views.xml

@@ -0,0 +1,59 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--Form view of helpdesk team -->
+    <record id="help_team_view_form" model="ir.ui.view">
+        <field name="name">help.team.view.form</field>
+        <field name="model">help.team</field>
+        <field name="arch" type="xml">
+            <form>
+                <sheet>
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only"/>
+                        <h1>
+                            <field name="name"/>
+                        </h1>
+                    </div>
+                    <group>
+                        <field name="member_ids" widget="many2many_tags"/>
+                        <field name="email"/>
+                        <field name="project_id"/>
+                    </group>
+                    <br/>
+                    <h3>Tasks</h3>
+                    <div class="row mt16 o_settings_container" id="create_task">
+                        <div class="col-lg-6 o_setting_box">
+                            <div class="o_setting_left_pane">
+                                <field name="create_task"/>
+                            </div>
+                            <div class="o_setting_right_pane">
+                                <label for="create_task"/>
+                                <div class="text-muted">
+                                    Enable for allowing team to create tasks
+                                    from tickets
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </sheet>
+            </form>
+        </field>
+    </record>
+    <!--Tree view of helpdesk team-->
+    <record id="help_team_view_tree" model="ir.ui.view">
+        <field name="name">help.team.view.tree</field>
+        <field name="model">help.team</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="name"/>
+                <field name="email"/>
+                <field name="project_id"/>
+            </tree>
+        </field>
+    </record>
+<!--    Helpdesk team action-->
+    <record id="help_team_action" model="ir.actions.act_window">
+        <field name="name">Helpdesk Team</field>
+        <field name="res_model">help.team</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+</odoo>

odoo_website_helpdesk/views/help_ticket_views.xml

@@ -0,0 +1,199 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--    HelpDesk Form View-->
+    <record id="help_ticket_view_form" model="ir.ui.view">
+        <field name="name">help.ticket.view.form</field>
+        <field name="model">help.ticket</field>
+        <field name="arch" type="xml">
+            <form>
+                <header>
+                    <button name="action_create_tasks" string="Create Task"
+                            type="object" class="btn-primary"
+                            attrs="{'invisible':[('create_task','=',False)]}"/>
+                    <button name="action_create_invoice" string="Create Invoice"
+                            type="object" class="btn-primary"
+                            attrs="{'invisible':[('billable','=',False)]}"/>
+                    <field name="stage_id" widget="statusbar"
+                           options="{'clickable': '1'}"/>
+                </header>
+                <sheet>
+                    <div class="oe_button_box" name="button_box">
+                        <button class="oe_stat_button" name="action_open_tasks"
+                                string="Tasks" type="object" icon="fa-tasks"
+                                attrs="{'invisible':[('create_task','=',False)]}">
+                        </button>
+                        <button class="oe_stat_button"
+                                name="action_open_invoices" string="Invoices"
+                                type="object" icon="fa-tasks"
+                                attrs="{'invisible':[('billable','=',False)]}">
+                        </button>
+                    </div>
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only"/>
+                        <h1>
+                            <field name="name"/>
+                        </h1>
+                        <label for="subject" class="oe_edit_only"/>
+                        <h1 class="mt0">
+                            <field name="subject"/>
+                        </h1>
+                    </div>
+                    <group>
+                        <group>
+                            <field name="customer_id"/>
+                            <field name="customer_name"/>
+                            <field name="email"/>
+                            <field name="phone"/>
+                            <field name="cost"/>
+                            <field name="start_date"/>
+                        </group>
+                        <group>
+                            <field name="team_id"/>
+                            <field name="project_id"/>
+                            <field name="service_product_id" attrs="{'invisible':[('create_task','=',False)],
+                         'required': [('create_task','=', True)]}"/>
+                            <field name="priority" widget="priority"/>
+                            <field name="show_create_task" invisible="1"/>
+                            <field name="create_task"
+                                   attrs="{'invisible':[('show_create_task','=',False)]}"/>
+                            <field name="billable"
+                                   attrs="{'invisible':[('create_task','=',False)]}"/>
+                            <field name="end_date"/>
+                        </group>
+                    </group>
+                    <notebook>
+                        <page string="Issue Description">
+                            <field name="description"
+                                   placeholder="Provide the reason in detail"/>
+                        </page>
+                    </notebook>
+                </sheet>
+                <div class="o_attachment_preview"/>
+                <div class="oe_chatter">
+                    <field name="message_follower_ids"
+                           groups="base.group_user"/>
+                    <field name="activity_ids"/>
+                    <field name="message_ids"/>
+                </div>
+            </form>
+        </field>
+    </record>
+    <!--HelpDesk Tree View-->
+    <record id="help_ticket_view_tree" model="ir.ui.view">
+        <field name="name">help.ticket.view.tree</field>
+        <field name="model">help.ticket</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="name"/>
+                <field name="customer_id"/>
+                <field name="customer_name"/>
+                <field name="subject"/>
+                <field name="stage_id"/>
+            </tree>
+        </field>
+    </record>
+    <!--    HelpDesk Kanban View-->
+    <record id="help_ticket_view_kanban" model="ir.ui.view">
+        <field name="name">help.ticket.view.kanban</field>
+        <field name="model">help.ticket</field>
+        <field name="arch" type="xml">
+            <kanban default_group_by="stage_id" class="o_kanban_small_column"
+                    quick_create="false" on_create="quick_create">
+                <field name="color"/>
+                <field name="name"/>
+                <field name="stage_id"/>
+                <templates>
+                    <t t-name="kanban-box">
+                        <div t-attf-class="#{kanban_color(record.color.raw_value)} oe_kanban_global_click">
+                            <div class="o_dropdown_kanban dropdown">
+                                <a role="button"
+                                   class="dropdown-toggle o-no-caret btn"
+                                   data-toggle="dropdown" href="#"
+                                   aria-label="Dropdown menu"
+                                   title="Dropdown menu">
+                                    <span class="fa fa-ellipsis-v"/>
+                                </a>
+                                <div class="dropdown-menu" role="menu">
+                                    <t t-if="widget.editable">
+                                        <a role="menuitem" type="edit"
+                                           class="dropdown-item">Edit...
+                                        </a>
+                                    </t>
+                                    <t t-if="widget.deletable">
+                                        <a role="menuitem" type="delete"
+                                           class="dropdown-item">Delete
+                                        </a>
+                                    </t>
+                                    <ul class="oe_kanban_colorpicker"
+                                        data-field="color"/>
+                                </div>
+                            </div>
+                            <div class="oe_kanban_content">
+                                <div>
+                                    <strong>
+                                        <field name="name"/>
+                                    </strong>
+                                </div>
+                                <div class="text-muted">
+                                    <a>Customer :</a>
+                                    <field name="customer_id"/>
+                                    <div style="float: right;">
+                                        <a>Priority :</a>
+                                        <field name="priority"/>
+                                    </div>
+                                </div>
+                                <div class="text-muted">
+                                    <a>Subject :</a>
+                                    <field name="subject"/>
+                                </div>
+                                <div class="text-muted">
+                                    <a>Team :</a>
+                                    <field name="team_id"/>
+                                </div>
+                            </div>
+                            <div class="oe_clear"/>
+                        </div>
+                    </t>
+                </templates>
+            </kanban>
+        </field>
+    </record>
+
+    <!--HelpDesk Activity view-->
+    <record id="help_ticket_view_activity" model="ir.ui.view">
+        <field name="name">help.ticket.view.activity</field>
+        <field name="model">help.ticket</field>
+        <field name="arch" type="xml">
+            <activity string="Tickets">
+                <templates>
+                    <div t-name="activity-box">
+                        <div>
+                            <field name="name" display="full"/>
+                            <field name="customer_id" muted="1" display="full"/>
+                        </div>
+                    </div>
+                </templates>
+            </activity>
+        </field>
+    </record>
+    <!--   Helpdesk Calendar view-->
+    <record id="help_ticket_view_calendar" model="ir.ui.view">
+        <field name="name">help.ticket.view.calendar</field>
+        <field name="model">help.ticket</field>
+        <field name="arch" type="xml">
+            <calendar string="Helpdesk Ticket" date_start="start_date"
+                      date_stop="end_date" event_open_popup="true" mode="month"
+                      color="customer_id" quick_add="False">
+                <field name="customer_id"/>
+                <field name="subject"/>
+                <field name="team_id"/>
+            </calendar>
+        </field>
+    </record>
+<!--    Helpdesk action-->
+    <record id="help_ticket_action" model="ir.actions.act_window">
+        <field name="name">Helpdesk</field>
+        <field name="res_model">help.ticket</field>
+        <field name="view_mode">kanban,tree,form,calendar,activity</field>
+    </record>
+</odoo>

odoo_website_helpdesk/views/odoo_website_helpdesk_menus.xml

@@ -0,0 +1,21 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <!--Helpdesk Menus-->
+    <menuitem id="helpdesk_menu" name="Helpdesk" action="help_ticket_action"
+              sequence="1"/>
+    <menuitem id="helpdesk_management_menu" parent="helpdesk_menu"
+              name="Support" action="help_ticket_action" sequence="1"/>
+    <menuitem id="helpdesk_tickets_menu" parent="helpdesk_management_menu"
+              name="Helpdesk Tickets" action="help_ticket_action" sequence="1"/>
+    <menuitem id="helpdesk_team_menu" name="Helpdesk Team"
+              action="help_team_action" parent="helpdesk_management_menu"
+              sequence="10"/>
+    <menuitem id="helpdesk_configuration_menu" name="Configuration"
+              sequence="50" parent="helpdesk_menu"/>
+    <menuitem id="helpdesk_settings_menu" name="Settings"
+              action="res_config_settings_action"
+              parent="helpdesk_configuration_menu" sequence="1"/>
+    <menuitem id="helpdesk_stage_menu" name="Stages"
+              action="ticket_stage_action" parent="helpdesk_configuration_menu"
+              sequence="5"/>
+</odoo>

odoo_website_helpdesk/views/portal_templates.xml

@@ -0,0 +1,161 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--    Portal home menu tickets-->
+    <template id="portal_my_home_menu_tickets"
+              name="Portal layout : upcoming tickets"
+              inherit_id="portal.portal_breadcrumbs" priority="30">
+        <xpath expr="//ol[hasclass('o_portal_submenu')]" position="inside">
+            <li t-if="page_name == 'ticket'"
+                t-attf-class="breadcrumb-item #{'active ' if not ticket else ''}">
+                <a t-if="ticket" t-attf-href="/my/tickets?{{ keep_query() }}">
+                    Tickets
+                </a>
+                <t t-else="">HelpDesk Tickets</t>
+            </li>
+            <li t-if="ticket" class="breadcrumb-item active">
+                <t t-esc="ticket.name" t-if="ticket.name != '/'"/>
+            </li>
+        </xpath>
+    </template>
+    <!--Portal tickets-->
+    <template id="portal_my_home_helpdesk" name="Tickets"
+              inherit_id="portal.portal_my_home" priority="1"
+              customize_show="True">
+        <xpath expr="//div[hasclass('o_portal_docs')]" position="inside">
+            <t t-call="portal.portal_docs_entry">
+                <t t-set="title">Tickets</t>
+                <t t-set="url" t-value="'/my/tickets'"/>
+                <t t-set="placeholder_count" t-value="'ticket_count'"/>
+            </t>
+        </xpath>
+    </template>
+    <!--Portal my tickets-->
+    <template id="portal_my_tickets" name="My Tickets">
+        <t t-call="portal.portal_layout">
+            <t t-set="breadcrumbs_searchbar" t-value="True"/>
+            <t t-call="portal.portal_searchbar">
+                <t t-set="title">My Tickets</t>
+            </t>
+            <t t-if="tickets" t-call="portal.portal_table">
+                <thead>
+                    <tr class="active">
+                        <th>
+                            <span class='d-none d-md-inline'>Ticket #</span>
+                        </th>
+                        <th class="text-left">Subject</th>
+                        <th style="display:none;" class="text-right">Priority
+                        </th>
+                        <th class="text-left">Date</th>
+                        <th class="text-left">Stage</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    <t t-foreach="tickets" t-as="ticket">
+                        <tr>
+                            <td id="my_selector" class="ticket_hover">
+                                <a id="popover"
+                                   t-attf-href="/my/helpdesk/#{ticket.id}?{{ keep_query() }}">
+                                    <span t-field="ticket.name"/>
+                                </a>
+                            </td>
+                            <td style="display:none;">
+                                <span t-field="ticket.name"/>
+                            </td>
+                            <td class="text-left">
+                                <span t-field="ticket.subject"/>
+                            </td>
+                            <td style="display:none;">
+                                <span t-field="ticket.description"/>
+                            </td>
+                            <td style="display:none;">
+                                <span t-field="ticket.cost"/>
+                            </td>
+                            <td class="text-right" style="display:none;">
+                                <span t-field="ticket.priority"/>
+                            </td>
+                            <td class="text-left">
+                                <span t-field="ticket.create_date"
+                                      t-options="{'widget': 'date'}"/>
+                                &amp;nbsp;
+                                <span class='d-none d-md-inline'
+                                      t-field="ticket.create_date"
+                                      t-options="{'time_only': True}"/>
+                            </td>
+                            <td class="text-left">
+                                <span t-field="ticket.stage_id.name"/>
+                            </td>
+                        </tr>
+                    </t>
+                </tbody>
+            </t>
+            <p t-else="">
+                There are currently no tickets issued for your account.
+            </p>
+        </t>
+    </template>
+    <!--Ticket portal form-->
+    <template id="helpdesk_portal_form" name="Helpdesk portal">
+        <t t-call="portal.portal_layout">
+            <t t-call="portal.portal_record_layout">
+                <div class="container mb64">
+                    <t t-set="card_header">
+                        <div class="row no-gutters">
+                            <div class="col-12">
+                                <h5 class="d-flex mb-1 mb-md-0 row">
+                                    <div class="col-9 text-truncate">
+                                        <span t-esc="ticket.subject"/>
+                                        <small class="text-muted ">(#<span
+                                                t-esc="ticket.id"/>)
+                                        </small>
+                                    </div>
+                                    <div class="col-3 col-md-2 text-right">
+                                        <small class="text-right">Status:
+                                        </small>
+                                        <span t-field="ticket.stage_id.name"
+                                              class=" badge badge-pill badge-info"
+                                              title="Current stage of this ticket"/>
+                                    </div>
+                                </h5>
+                            </div>
+                        </div>
+                    </t>
+                    <div t-set="card_body">
+                        <div class="row" style="padding-left: 10px;">
+                            <table>
+                                <tr>
+                                    <th>
+                                        Reported on
+                                    </th>
+                                    <td style="text-align:left;padding-left: 10px;">
+                                        <t t-esc="ticket.create_date"
+                                           t-options='{"widget": "date"}'/>
+                                    </td>
+                                    <br/>
+                                </tr>
+                                <tr>
+                                    <th>
+                                        Reported by
+                                    </th>
+                                    <td style="text-align:left;padding-left: 10px;">
+                                        <t t-esc="ticket.customer_name"/>
+                                        <br/>
+                                    </td>
+                                    <br/>
+                                </tr>
+                                <tr>
+                                    <th>
+                                        Description
+                                    </th>
+                                    <td style="text-align:left;padding-left: 10px;">
+                                        <t t-esc="ticket.description"/>
+                                    </td>
+                                    <br/>
+                                </tr>
+                            </table>
+                        </div>
+                    </div>
+                </div>
+            </t>
+        </t>
+    </template>
+</odoo>

odoo_website_helpdesk/views/res_config_settings_views.xml

@@ -0,0 +1,43 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--    Form view of res.config.settings-->
+    <record id="res_config_settings_view_form" model="ir.ui.view">
+        <field name="name">
+            res.config.settings.view.form.inherit.odoo.website.helpdesk
+        </field>
+        <field name="model">res.config.settings</field>
+        <field name="priority" eval="15"/>
+        <field name="inherit_id" ref="base.res_config_settings_view_form"/>
+        <field name="arch" type="xml">
+            <xpath expr="//div[hasclass('settings')]" position="inside">
+                <div class="app_settings_block" data-string="Helpdesk"
+                     string="Helpdesk" data-key="odoo_website_helpdesk">
+                    <h2>Helpdesk</h2>
+                    <div class="row mt16 o_settings_container">
+                        <div class="col-lg-6 o_setting_box">
+                            <div class="o_setting_left_pane">
+                                <field name="show_create_task"/>
+                            </div>
+                            <div class="o_setting_right_pane">
+                                <label for="show_create_task"/>
+                                <div class="text-muted">
+                                    Enable to create tasks from tickets
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </xpath>
+        </field>
+    </record>
+<!--    Action for res.config.settings-->
+    <record id="res_config_settings_action"
+            model="ir.actions.act_window">
+        <field name="name">Helpdesk Ticket</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">res.config.settings</field>
+        <field name="view_mode">form</field>
+        <field name="target">inline</field>
+        <field name="context">{'module' : 'odoo_website_helpdesk'}</field>
+    </record>
+</odoo>

odoo_website_helpdesk/views/ticket_stage_views.xml

@@ -0,0 +1,42 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--Form view of ticket.stage-->
+    <record id="ticket_stage_view_form" model="ir.ui.view">
+        <field name="name">ticket.stage.view.form</field>
+        <field name="model">ticket.stage</field>
+        <field name="arch" type="xml">
+            <form>
+                <sheet>
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only"/>
+                        <h1>
+                            <field name="name"/>
+                        </h1>
+                    </div>
+                    <group>
+                        <field name="sequence"/>
+                        <field name="closing_stage"/>
+                    </group>
+                </sheet>
+            </form>
+        </field>
+    </record>
+    <!--Tree view of ticket.stage-->
+    <record id="ticket_stage_view_tree" model="ir.ui.view">
+        <field name="name">ticket.stage.view.tree</field>
+        <field name="model">ticket.stage</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="name"/>
+                <field name="sequence"/>
+                <field name="closing_stage"/>
+            </tree>
+        </field>
+    </record>
+<!--    Stage action-->
+    <record id="ticket_stage_action" model="ir.actions.act_window">
+        <field name="name">Stages</field>
+        <field name="res_model">ticket.stage</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+</odoo>

odoo_website_helpdesk/views/website_form_templates.xml

@@ -0,0 +1,394 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <!--    Website helpdesk menu-->
+    <record id="website_helpdesk" model="website.menu">
+        <field name="name">Helpdesk</field>
+        <field name="url" eval="'/helpdesk_ticket'"/>
+        <field name="parent_id" ref="website.main_menu"/>
+        <field name="sequence" type="int">55</field>
+    </record>
+    <!--Website helpdesk success page-->
+    <record id="odoo_website_helpdesk.helpdesk_thanks" model="website.page">
+        <field name="name">Thanks (Helpdesk)</field>
+        <field name="type">qweb</field>
+        <field name="url">/helpdesk-thank-you</field>
+        <field name="website_indexed" eval="False"/>
+        <field name="is_published">True</field>
+        <field name="key">odoo_website_helpdesk.helpdesk_thanks</field>
+        <field name="arch" type="xml">
+            <t name="Thanks (Helpdesk)"
+               t-name="odoo_website_helpdesk.helpdesk_thanks">
+                <t t-call="website.layout">
+                    <div id="wrap" class="oe_structure oe_empty">
+                        <section class="s_text_block pt40 pb40 o_colored_level "
+                                 data-snippet="s_text_block">
+                            <div class="container s_allow_columns">
+                                <div class="row">
+                                    <div class="col-lg-7 col-xl-6 mr-lg-auto">
+                                        <span class="d-block fa fa-4x fa-handshake-o mx-auto rounded-circle bg-primary"/>
+                                        <br/>
+                                        <h1 class="text-center">Thank You!</h1>
+                                        <div class="pb16 pt16 s_hr"
+                                             data-snippet="s_hr"
+                                             data-name="Separator">
+                                            <hr class="mx-auto border-top w-50 border-dark text-center"/>
+                                        </div>
+                                        <h5 class="text-center">
+                                            <span class="fa fa-check-circle"/>
+                                            <span>Your Ticket
+                                                <a t-attf-href="/my/helpdesk/#{request.session.ticket_id}?{{ keep_query() }}">
+                                                    <t t-esc="request.session.ticket_number"/>
+                                                </a>
+                                                has been registered
+                                                <b>successfully</b>
+                                            </span>
+                                        </h5>
+                                        <p class="text-center">We will get back
+                                            to you shortly.
+                                        </p>
+                                    </div>
+                                    <div class="col-lg-4">
+                                        <ul class="list-unstyled mb-0 pl-2">
+                                            <li>My Company</li>
+                                            <li>
+                                                <i class="fa fa-map-marker fa-fw mr-2"/>
+                                                <span class="o_force_ltr">3575
+                                                    Demo Buena Vista Avenue
+                                                </span>
+                                            </li>
+                                            <li>
+                                                <i class="fa fa-phone fa-fw mr-2"/>
+                                                <span class="o_force_ltr">+1
+                                                    (650) 555-0111
+                                                </span>
+                                            </li>
+                                            <li>
+                                                <i class="fa fa-1x fa-fw fa-envelope mr-2"/>
+                                                <span>
+                                                    info@yourcompany.example.com
+                                                </span>
+                                            </li>
+                                        </ul>
+                                    </div>
+                                </div>
+                            </div>
+                        </section>
+                    </div>
+                </t>
+            </t>
+        </field>
+    </record>
+    <!--Website helpdesk form-->
+    <template id="ticket_form" name="Helpdesk Ticket">
+        <t t-call="website.layout">
+            <t t-set="logged_partner"
+               t-value="request.env['website.visitor']._get_visitor_from_request().partner_id"/>
+            <t t-if="logged_partner">
+                <t t-set="contactus_form_values" t-value="{
+                'email_to': res_company.email,
+                'customer_name': logged_partner.name,
+                'phone': logged_partner.phone,
+                'email': logged_partner.email,
+                'email_from': logged_partner.email,
+                'company': res_company.name,
+                'subject': request.params.get('subject', ''),
+            }"/>
+                <span class="hidden" data-for="ticket_form"
+                      t-att-data-values="contactus_form_values"/>
+            </t>
+            <div id="wrap"
+                 class="oe_structure oe_empty odoo_website_support_helpdesk">
+                <section
+                        class="s_title parallax s_parallax_is_fixed bg-black-50 pt24 pb24"
+                        data-vcss="001" data-snippet="s_title"
+                        data-scroll-background-ratio="1">
+                    <span class="s_parallax_bg oe_img_bg"
+                          style="background-image: url('/web/image/website.s_banner_default_image'); background-position: 50% 0;"/>
+                    <div class="o_we_bg_filter bg-black-50"/>
+                    <div class="container">
+                        <h1>Support Tickets</h1>
+                    </div>
+                </section>
+                <section class="s_text_block pt40 pb40 o_colored_level "
+                         data-snippet="s_text_block">
+                    <div class="container s_allow_columns">
+                        <div class="row">
+                            <div class="col-lg-8 mt-4 mt-lg-0">
+                                <h5 style="line-height: 1.6;">
+                                    Contact us about anything related to our
+                                    company or services.
+                                    <br/>
+                                    We'll do our best to get back to you as soon
+                                    as possible.
+                                </h5>
+                                <br/>
+                                <section class="s_website_form" data-vcss="001"
+                                         data-snippet="s_website_form">
+                                    <div class="container">
+                                        <form id="ticket_form"
+                                              action="/website_form/"
+                                              method="post"
+                                              enctype="multipart/form-data"
+                                              class="o_mark_required"
+                                              data-mark="*"
+                                              data-model_name="help.ticket"
+                                              data-success-mode="redirect"
+                                              data-success-page="/helpdesk-thank-you"
+                                              data-pre-fill="true">
+                                            <div class="s_website_form_rows row s_col_no_bgcolor">
+                                                <div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required"
+                                                     data-type="char"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact1">
+                                                            <span class="s_website_form_label_content">
+                                                                Name
+                                                            </span>
+                                                            <span class="s_website_form_mark">
+                                                                *
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input id="contact1"
+                                                                   type="text"
+                                                                   class="form-control s_website_form_input"
+                                                                   name="customer_name"
+                                                                   required=""
+                                                                   data-fill-with="customer_name"/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_custom"
+                                                     data-type="char"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact2">
+                                                            <span class="s_website_form_label_content">
+                                                                Phone
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input id="contact2"
+                                                                   type="tel"
+                                                                   class="form-control s_website_form_input"
+                                                                   name="phone"
+                                                                   data-fill-with="phone"/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_required"
+                                                     data-type="email"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact3">
+                                                            <span class="s_website_form_label_content">
+                                                                Email
+                                                            </span>
+                                                            <span class="s_website_form_mark">
+                                                                *
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input id="contact3"
+                                                                   type="email"
+                                                                   class="form-control s_website_form_input"
+                                                                   name="email_from"
+                                                                   required=""
+                                                                   data-fill-with="email_from"/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_custom"
+                                                     data-type="char"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact4">
+                                                            <span class="s_website_form_label_content">
+                                                                Company
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input id="contact4"
+                                                                   type="text"
+                                                                   class="form-control s_website_form_input"
+                                                                   name="company"
+                                                                   data-fill-with="company"/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_required"
+                                                     data-type="char"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact5">
+                                                            <span class="s_website_form_label_content">
+                                                                Subject
+                                                            </span>
+                                                            <span class="s_website_form_mark">
+                                                                *
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input id="contact5"
+                                                                   type="text"
+                                                                   placeholder="Mention your Issue here"
+                                                                   class="form-control s_website_form_input"
+                                                                   name="subject"
+                                                                   required=""/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required"
+                                                     data-type="text"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact6">
+                                                            <span class="s_website_form_label_content">
+                                                                Description
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <textarea
+                                                                    id="contact6"
+                                                                    class="form-control s_website_form_input"
+                                                                    name="description"
+                                                                    placeholder="Issue description in detail"
+                                                                    required=""/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+
+                                                <div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required"
+                                                     data-type="text"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px">
+                                                            <span class="s_website_form_label_content">
+                                                                Priority
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <select id="priority"
+                                                                    name="priority"
+                                                                    required=""
+                                                                    class="form-control s_website_form_input">
+                                                                <option value="0"
+                                                                        selected="selected">
+                                                                    Very
+                                                                    Low
+                                                                </option>
+                                                                <option value="1">
+                                                                    Low
+                                                                </option>
+                                                                <option value="2">
+                                                                    Normal
+                                                                </option>
+                                                                <option value="3">
+                                                                    High
+                                                                </option>
+                                                            </select>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required"
+                                                     data-type="binary"
+                                                     data-name="Field">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact6">
+                                                            <span class="s_website_form_label_content">
+                                                                Attachment
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input type="file"
+                                                                   name="ticket_attachment"
+                                                                   multiple="true"/>
+                                                        </div>
+                                                    </div>
+                                                    <br/>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_field s_website_form_dnone">
+                                                    <div class="row s_col_no_resize s_col_no_bgcolor">
+                                                        <label class="col-form-label col-sm-auto s_website_form_label"
+                                                               style="width: 200px"
+                                                               for="contact7">
+                                                            <span class="s_website_form_label_content">
+                                                                Email To
+                                                            </span>
+                                                        </label>
+                                                        <div class="col-sm">
+                                                            <input id="contact7"
+                                                                   type="hidden"
+                                                                   class="form-control s_website_form_input"
+                                                                   name="email_to"/>
+                                                        </div>
+                                                    </div>
+                                                </div>
+                                                <div class="form-group col-12 s_website_form_submit"
+                                                     data-name="Submit Button">
+                                                    <div style="width: 200px;"
+                                                         class="s_website_form_label"/>
+                                                    <a href="#" role="button"
+                                                       class="btn btn-primary btn-lg s_website_form_send">
+                                                        Submit
+                                                    </a>
+                                                    <span id="s_website_form_result"/>
+                                                </div>
+                                            </div>
+                                        </form>
+                                    </div>
+                                </section>
+                            </div>
+                            <div class="col-lg-4 m-1 mt-5 mt-lg-0">
+                                <ul class="list-unstyled  mb-0 pl-2">
+                                    <li class="mt-5">My Company</li>
+                                    <li>
+                                        <i class="fa fa-map-marker fa-fw mr-2"/>
+                                        <span class="o_force_ltr">3575 Demo
+                                            Buena
+                                            Vista Avenue
+                                        </span>
+                                    </li>
+                                    <li>
+                                        <i class="fa fa-phone fa-fw mr-2"/>
+                                        <span class="o_force_ltr">+1 (650)
+                                            555-0111
+                                        </span>
+                                    </li>
+                                    <li>
+                                        <i class="fa fa-1x fa-fw fa-envelope mr-2"/>
+                                        <span>
+                                            info@yourcompany.example.com
+                                        </span>
+                                    </li>
+                                </ul>
+                            </div>
+                        </div>
+                    </div>
+                </section>
+            </div>
+        </t>
+    </template>
+</odoo>