diff --git a/odoo_website_helpdesk/README.rst b/odoo_website_helpdesk/README.rst new file mode 100644 index 000000000..6e8b07752 --- /dev/null +++ b/odoo_website_helpdesk/README.rst @@ -0,0 +1,47 @@ +.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg + :target: https://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 + +Website Helpdesk Support Ticket Management +========================================== +*This module helps to create helpdesk tickets from website. It is frequently +used to keep track of customer requests and deliver timely, effective customer +service.* + +Installation +============ + - www.odoo.com/documentation/14.0/setup/install.html + - Install our custom addon + +License +------- +GNU AFFERO GENERAL PUBLIC LICENSE Version 3 (AGPL v3) +(https://www.gnu.org/licenses/agpl-3.0-standalone.html) + +Company +------- +* `Cybrosys Techno Solutions `__ + +Credits +------- +* Developer: (V14) sruthimk @ Cybrosys + +Contacts +-------- +* Mail Contact : odoo@cybrosys.com + +Bug Tracker +----------- +Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. + +Maintainer +========== +.. image:: https://cybrosys.com/images/logo.png + :target: https://cybrosys.com +This module is maintained by Cybrosys Technologies. + +For support and more information, please visit https://www.cybrosys.com + +Further information +=================== +HTML Description: ``__ \ No newline at end of file diff --git a/odoo_website_helpdesk/__init__.py b/odoo_website_helpdesk/__init__.py new file mode 100644 index 000000000..396c24810 --- /dev/null +++ b/odoo_website_helpdesk/__init__.py @@ -0,0 +1,23 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from . import controllers +from . import models diff --git a/odoo_website_helpdesk/__manifest__.py b/odoo_website_helpdesk/__manifest__.py new file mode 100644 index 000000000..3b82cb9a8 --- /dev/null +++ b/odoo_website_helpdesk/__manifest__.py @@ -0,0 +1,56 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +{ + 'name': "Website Helpdesk Support Ticket Management", + 'version': '14.0.1.0.0', + 'category': 'Website', + 'summary': 'Create helpdesk tickets from website. It is often used to ' + 'track customer requests and provide customer support promptly ' + 'and efficiently', + 'description': 'From the website, create helpdesk tickets. It is ' + 'frequently used to keep track of customer requests and ' + 'deliver timely, effective customer service.', + 'author': "Cybrosys Techno Solutions", + 'company': 'Cybrosys Techno Solutions', + 'maintainer': 'Cybrosys Techno Solutions', + 'website': "https://cybrosys.com/", + 'depends': ['sale_project', 'hr_timesheet', 'website_form'], + 'data': [ + 'security/ir.model.access.csv', + 'data/ticket_sequence_data.xml', + 'data/ticket_stage_data.xml', + 'report/report_ticket_templates.xml', + 'views/help_ticket_views.xml', + 'views/help_team_views.xml', + 'views/ticket_stage_views.xml', + 'views/res_config_settings_views.xml', + 'views/odoo_website_helpdesk_menus.xml', + 'views/website_form_templates.xml', + 'views/portal_templates.xml', + 'views/asset_templates.xml', + ], + 'images': ['static/description/banner.png'], + 'license': 'AGPL-3', + 'installable': True, + 'auto_install': False, + 'application': False, +} diff --git a/odoo_website_helpdesk/controllers/__init__.py b/odoo_website_helpdesk/controllers/__init__.py new file mode 100644 index 000000000..dbc160acf --- /dev/null +++ b/odoo_website_helpdesk/controllers/__init__.py @@ -0,0 +1,23 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from . import odoo_website_helpdesk +from . import website_form diff --git a/odoo_website_helpdesk/controllers/odoo_website_helpdesk.py b/odoo_website_helpdesk/controllers/odoo_website_helpdesk.py new file mode 100644 index 000000000..273824935 --- /dev/null +++ b/odoo_website_helpdesk/controllers/odoo_website_helpdesk.py @@ -0,0 +1,105 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from odoo import http +from odoo.exceptions import AccessError, MissingError +from odoo.http import request +from odoo.addons.portal.controllers import portal +from odoo.addons.portal.controllers.portal import CustomerPortal + + +class TicketPortal(portal.CustomerPortal): + """It is a ticket portal for customer interactions. TicketPortal class + provides functionality for managing tickets in a customer portal.""" + + def _prepare_home_portal_values(self, counters): + """Prepare the values for the home portal. + Args: + counters (dict): A dictionary containing counters for various + elements. + Returns: + dict: A dictionary of values prepared for the home portal. + """ + values = super()._prepare_home_portal_values(counters) + if 'ticket_count' in counters: + ticket_count = request.env['help.ticket'].search_count( + self._get_tickets_domain()) + values['ticket_count'] = ticket_count + return values + + def _get_tickets_domain(self): + """ + Get the domain for retrieving tickets. + Returns: + list: A list representing the domain for retrieving tickets. + """ + return [('customer_id', '=', request.env.user.partner_id.id)] + + @http.route(['/my/tickets'], type='http', auth="user", website=True) + def portal_my_tickets(self): + """Route for displaying the tickets in the customer portal. Which will + return a HTTP response containing the rendered template""" + domain = self._get_tickets_domain() + tickets = request.env['help.ticket'].search(domain) + return request.render("odoo_website_helpdesk.portal_my_tickets", + { + 'default_url': "/my/tickets", + 'tickets': tickets, + 'page_name': 'ticket', + }) + + +class WebsiteHelpDesk(CustomerPortal): + """WebsiteHelpDesk class provides functionality for managing helpdesk + tickets in a website.""" + + @http.route(['/helpdesk_ticket'], type='http', auth="public", website=True, + sitemap=True) + def helpdesk_ticket(self): + """Which will display the ticket form in the website. + Which will render a new template named ticket_form""" + return request.render('odoo_website_helpdesk.ticket_form') + + @http.route(['/my/helpdesk/', '/my/ticket/'], + type='http', auth="public", + website=True) + def portal_my_helpdesk(self, ticket=None, access_token=None, **kw): + """Returns information about the ticket and access_token. And which + will render a new template named helpdesk_portal_form""" + try: + ticket_sudo = self._document_check_access('help.ticket', ticket, + access_token) + except (AccessError, MissingError): + return request.redirect('/my') + values = self._ticket_get_page_view_values(ticket_sudo, access_token, + **kw) + return request.render("odoo_website_helpdesk.helpdesk_portal_form", + values) + + def _ticket_get_page_view_values(self, ticket, access_token, **kwargs): + """Get the page view values for the help desk ticket. Returns a + dictionary of values containing ticket details and page name""" + values = { + 'ticket': ticket, + 'page_name': 'ticket', + } + return self._get_page_view_values(ticket, access_token, values, + 'my_ticket_history', False, **kwargs) diff --git a/odoo_website_helpdesk/controllers/website_form.py b/odoo_website_helpdesk/controllers/website_form.py new file mode 100644 index 000000000..debaf7744 --- /dev/null +++ b/odoo_website_helpdesk/controllers/website_form.py @@ -0,0 +1,113 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +import base64 +import json +from odoo import _ +from odoo.exceptions import ValidationError +from odoo.http import request +from psycopg2 import IntegrityError +from odoo.addons.website_form.controllers.main import WebsiteForm + + +class WebsiteForm(WebsiteForm): + """This module extends the functionality of the website form controller + to handle the creation of new help desk tickets. It provides a new + controller to display a list of tickets for the current user in their + portal, and overrides the website form controller's method for handling + form submissions to create a new help desk ticket instead.""" + + def _handle_website_form(self, model_name, **kwargs): + """Handle the submission of a website form. This function processes + the submitted form data based on the provided model name.Which will + returns encoded response containing the result of the form + submission""" + if model_name == 'help.ticket': + rec_val = { + 'customer_name': kwargs.get('customer_name'), + 'subject': kwargs.get('subject'), + 'description': kwargs.get('description'), + 'email': kwargs.get('email_from'), + 'phone': kwargs.get('phone'), + 'priority': kwargs.get('priority'), + 'stage_id': request.env['ticket.stage'].search( + [('name', '=', 'Inbox')], limit=1).id, + } + partner = request.env['res.partner'].sudo().search( + [('name', '=', kwargs.get('customer_name')), + ('email', '=', kwargs.get('email_from'))], order='id asc', + limit=1) + rec_val['customer_id'] = partner.id if partner else None + rec_val['public_ticket'] = not partner + ticket_id = request.env['help.ticket'].sudo().create(rec_val) + request.session['ticket_number'] = ticket_id.name + request.session['ticket_id'] = ticket_id.id + model_record = request.env['ir.model'].sudo().search( + [('model', '=', model_name)]) + data = self.extract_data(model_record, request.params) + if 'ticket_attachment' in request.params or request.httprequest.files or data.get( + 'attachments'): + attached_files = data.get('attachments') + for attachment in attached_files: + attached_file = attachment.read() + request.env['ir.attachment'].sudo().create({ + 'name': attachment.filename, + 'res_model': 'help.ticket', + 'res_id': ticket_id.id, + 'type': 'binary', + 'datas': base64.encodebytes(attached_file), + }) + request.session['form_builder_model_model'] = model_record.model + request.session['form_builder_model'] = model_record.name + request.session['form_builder_id'] = ticket_id.id + return json.dumps({'id': ticket_id.id}) + else: + model_record = request.env['ir.model'].sudo().search( + [('model', '=', model_name)]) + if not model_record: + return json.dumps({ + 'error': _("The form's specified model does not exist") + }) + try: + data = self.extract_data(model_record, request.params) + # If we encounter an issue while extracting data + except ValidationError as e: + return json.dumps({'error_fields': e.args[0]}) + try: + id_record = self.insert_record(request, model_record, + data['record'], data['custom'], + data.get('meta')) + if id_record: + self.insert_attachment(model_record, id_record, + data['attachments']) + # In case of an email, we want to send it immediately + # instead of waiting for the email queue to process + if model_name == 'mail.mail': + request.env[model_name].sudo().browse(id_record).send() + # Some fields have additional SQL constraints that we can't check + # generically Ex:crm.lead.probability which is a float between 0 and + # 1 TODO: How to get the name of the erroneous field ? + except IntegrityError: + return json.dumps(False) + request.session['form_builder_model_model'] = model_record.model + request.session['form_builder_model'] = model_record.name + request.session['form_builder_id'] = id_record + return json.dumps({'id': id_record}) diff --git a/odoo_website_helpdesk/data/ticket_sequence_data.xml b/odoo_website_helpdesk/data/ticket_sequence_data.xml new file mode 100644 index 000000000..8ed261fca --- /dev/null +++ b/odoo_website_helpdesk/data/ticket_sequence_data.xml @@ -0,0 +1,22 @@ + + + + + Helpdesk + help.ticket.sequence + TKT + 5 + 1 + 1 + + + + + Helpdesk Invoice + ticket.invoice + INV/TKT/%(year)s/ + 3 + + + + \ No newline at end of file diff --git a/odoo_website_helpdesk/data/ticket_stage_data.xml b/odoo_website_helpdesk/data/ticket_stage_data.xml new file mode 100644 index 000000000..58743f460 --- /dev/null +++ b/odoo_website_helpdesk/data/ticket_stage_data.xml @@ -0,0 +1,28 @@ + + + + + + 10 + Inbox + + + 15 + Draft + + + 20 + In Progress + + + 25 + Done + + + + 30 + Canceled + + + + \ No newline at end of file diff --git a/odoo_website_helpdesk/doc/RELEASE_NOTES.md b/odoo_website_helpdesk/doc/RELEASE_NOTES.md new file mode 100644 index 000000000..50bad6ac8 --- /dev/null +++ b/odoo_website_helpdesk/doc/RELEASE_NOTES.md @@ -0,0 +1,6 @@ +## Module + +#### 18.07.2023 +#### Version 14.0.1.0.0 +#### ADD +- Initial commit for Website Helpdesk Support Ticket Management \ No newline at end of file diff --git a/odoo_website_helpdesk/i18n/ar_SY.po b/odoo_website_helpdesk/i18n/ar_SY.po new file mode 100644 index 000000000..da70079a3 --- /dev/null +++ b/odoo_website_helpdesk/i18n/ar_SY.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 05:46+0000\n" +"PO-Revision-Date: 2023-07-03 05:46+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "حساب تحليلي" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "مخصص ل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr ": عميل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr ": وصف" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr ": أولوية" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "اسم المهمة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "إجمالي ساعات الإنفاق" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "مهام" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "الإجراءات اللازمة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "نشيط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "أنشطة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "زخرفة استثناء النشاط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "حالة النشاط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "رمز نوع النشاط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "عدد المرفقات" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "قابل للفوترة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "فاتورة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "Closing Stage" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "لون" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "إعدادات التكوين" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "إعدادات" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "التكلفة بالساعة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "إنشاء فاتورة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "إنشاء مهمة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "إنشاء المهام" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "انشأ من قبل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "تم إنشاؤها على" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr ": عميل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "اسم الزبون" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "تاريخ" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "يمسح" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "وصف" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "اسم العرض" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "القائمة المنسدلة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "بريد إلكتروني" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "تاريخ الانتهاء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "متابعون" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "تذاكر مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "فريق مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "تذكرة مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "تذاكر مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "عالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "أيقونة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "قيد اليومية" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "قليل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "أعضاء" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "رسائل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "الموعد النهائي لنشاطي" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "شركتي" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "تذاكري" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "اسم" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "جديد" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "الموعد النهائي للنشاط التالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "ملخص النشاط التالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "نوع النشاط التالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "طبيعي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "عدد الإجراءات" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "عدد الأخطاء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "عدد الرسائل التي تتطلب اتخاذ إجراء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "هاتف" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr ": أولوية" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr ": أولوية" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "منتج" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "مشروع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "قدم السبب بالتفصيل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "تذكرة عامة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "مستخدم مسؤول" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "خطأ في تسليم الرسائل القصيرة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "تسلسل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "منتج الخدمة" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "إعدادات" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "منصة" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "مراحل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "تاريخ البدء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "موضوع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr ": موضوع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "يُقدِّم" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "يدعم" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "بطاقة الدعم" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "تذاكر الدعم الفني" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "المهمة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "مهام" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr ": فريق" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "!شكرًا لك" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "النموذج المحدد للنموذج غير موجود" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "لا يوجد حاليا أي تذاكر صادرة لحسابك" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "تذكرة" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "مرحلة التذكرة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "تذاكر" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "نوع نشاط الاستثناء المسجل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "منخفظ جدا" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "عالي جدا" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "منخفظ جدا" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "رسائل الموقع" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "سجل اتصالات الموقع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "تذكرتك" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "عميل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/de_CH.po b/odoo_website_helpdesk/i18n/de_CH.po new file mode 100644 index 000000000..2427cdd3c --- /dev/null +++ b/odoo_website_helpdesk/i18n/de_CH.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 12:48+0000\n" +"PO-Revision-Date: 2023-07-03 12:48+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Konfigurationseinstellungen" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "Helpdesk-tickets" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "Hoog" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Buchungssatz" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "Laag" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "Mijn kaartjes" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "Normaal" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "Prioriteit" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "Prioriteit :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "Openbaar kaartje" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "Indienen" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "Steun" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "Ondersteuningsticket" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "Ondersteuningstickets" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Aufgabe" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Ticket" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Ticket-fase" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Kaartjes" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Heel hoog" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Heel laag" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "Uw kaartje" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/es_AR.po b/odoo_website_helpdesk/i18n/es_AR.po new file mode 100644 index 000000000..ec2e4197a --- /dev/null +++ b/odoo_website_helpdesk/i18n/es_AR.po @@ -0,0 +1,838 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 12:49+0000\n" +"PO-Revision-Date: 2023-07-03 12:49+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Opciones de configuración" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "Mesa de ayuda" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "Equipo de asistencia técnica" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "Ticket de asistencia técnica" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr " + +Tickets de la mesa de ayuda" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "Alto" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Asiento contable" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "Bajo" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "Mis entradas" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "Normal" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "Prioridad" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "Prioridad :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "Boleto Público" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "ticket de soporte" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "entradas de soporte" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Tarea" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Boleto" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Etapa de entradas" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Entradas" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Muy alto" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Muy bajo" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/fr_BE.po b/odoo_website_helpdesk/i18n/fr_BE.po new file mode 100644 index 000000000..8b508b936 --- /dev/null +++ b/odoo_website_helpdesk/i18n/fr_BE.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 12:44+0000\n" +"PO-Revision-Date: 2023-07-03 12:44+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Paramètres de config" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "Équipe d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "Ticket d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "Billets d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "Haut" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Pièce comptable" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "Normale" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "Billet d'assistance" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "Billets d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Tâche" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Billet" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Billet étape" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Des billets" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Très haut" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Très lent" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "Votre billet" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/uk_UA.po b/odoo_website_helpdesk/i18n/uk_UA.po new file mode 100644 index 000000000..2053d754f --- /dev/null +++ b/odoo_website_helpdesk/i18n/uk_UA.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 12:49+0000\n" +"PO-Revision-Date: 2023-07-03 12:49+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Налаштування" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "Довідкова" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "Команда служби підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "Квиток у службу підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "Квитки в службу підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Запис у журналі" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "Мої квитки" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "Пріоритет" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "Підтримка" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "Квиток підтримки" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "Квитки підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Завдання" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Квиток" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Квитковий етап" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Квитки" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Дуже високо" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Дуже низький" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/zh_CN.po b/odoo_website_helpdesk/i18n/zh_CN.po new file mode 100644 index 000000000..d8fbddfbf --- /dev/null +++ b/odoo_website_helpdesk/i18n/zh_CN.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 12:48+0000\n" +"PO-Revision-Date: 2023-07-03 12:48+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "配置设置" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "服务台团队" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "帮助台票" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "帮助台门票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "高的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "会计凭证" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "低的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "我的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "普通的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "优先事项" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "优先事项 :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "任务" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "任务" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "票" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "售票阶段" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "门票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "很高" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "非常低" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "网站通讯记录" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "你的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/zh_HK.po b/odoo_website_helpdesk/i18n/zh_HK.po new file mode 100644 index 000000000..a2325c2de --- /dev/null +++ b/odoo_website_helpdesk/i18n/zh_HK.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 14.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-07-03 12:48+0000\n" +"PO-Revision-Date: 2023-07-03 12:48+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "服務台工單" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "服務台" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "服務台團隊" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "幫助台票" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "幫助台門票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "高的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "低的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "我的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "普通的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "優先事項" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "優先事項 :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "支持票" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "支持工單" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "任務" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "任務" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "團隊" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "票" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "售票階段" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "門票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "很高" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "非常低" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "你的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/models/__init__.py b/odoo_website_helpdesk/models/__init__.py new file mode 100644 index 000000000..62a49960c --- /dev/null +++ b/odoo_website_helpdesk/models/__init__.py @@ -0,0 +1,27 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from . import account_move +from . import help_team +from . import help_ticket +from . import project_task +from . import res_config_settings +from . import ticket_stage diff --git a/odoo_website_helpdesk/models/account_move.py b/odoo_website_helpdesk/models/account_move.py new file mode 100644 index 000000000..c4eaafcc6 --- /dev/null +++ b/odoo_website_helpdesk/models/account_move.py @@ -0,0 +1,31 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from odoo import fields, models + + +class AccountMove(models.Model): + """This model extends the default Odoo `account.move` model to add a + `ticket_id` field, which is used to link an invoice to a helpdesk ticket.""" + _inherit = 'account.move' + + ticket_id = fields.Many2one('help.ticket', string='Ticket', + help="The ticket is used to create Invoice") diff --git a/odoo_website_helpdesk/models/help_team.py b/odoo_website_helpdesk/models/help_team.py new file mode 100644 index 000000000..dd0e43e06 --- /dev/null +++ b/odoo_website_helpdesk/models/help_team.py @@ -0,0 +1,44 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from odoo import fields, models + + +class HelpTeam(models.Model): + """ + This model represents a Helpdesk Team in the system. + HelpTeam includes information such as the team's name, team members, + email, project they are currently in, and whether they have permission to + create tasks from tickets. + This class inherits the Odoo 'models.Model' class. + """ + _name = 'help.team' + _description = 'Helpdesk Team' + + name = fields.Char(string='Name', help="Name of the Helpdesk Team") + member_ids = fields.Many2many('res.users', string='Members', + help="Users who belong to that Helpdesk Team") + email = fields.Char(string='Email', help="Email of the customer") + project_id = fields.Many2one('project.project', string='Project', + help="The Project they are currently in") + create_task = fields.Boolean(string="Create Task", + help="Enable for allowing team to create " + "tasks from tickets") diff --git a/odoo_website_helpdesk/models/help_ticket.py b/odoo_website_helpdesk/models/help_ticket.py new file mode 100644 index 000000000..8307e11c4 --- /dev/null +++ b/odoo_website_helpdesk/models/help_ticket.py @@ -0,0 +1,227 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +import logging +from odoo import api, fields, models, _ +from odoo.exceptions import UserError + +_logger = logging.getLogger(__name__) + +PRIORITIES = [ + ('0', 'Very Low'), + ('1', 'Low'), + ('2', 'Normal'), + ('3', 'High'), + ('4', 'Very High')] + + +class HelpTicket(models.Model): + """This model represents the Helpdesk Ticket, which allows users to raise + tickets related to products, services or any other issues. Each ticket has a + name, customer information, description, team responsible for handling + requests, associated project, priority level, stage, cost per hour, service + product, start and end dates, and related tasks and invoices.""" + + _name = 'help.ticket' + _description = 'Helpdesk Ticket' + _inherit = ['mail.thread', 'mail.activity.mixin'] + + def _default_show_create_task(self): + """Return Create Task""" + return self.env['ir.config_parameter'].sudo().get_param( + 'odoo_website_helpdesk.show_create_task') + + name = fields.Char(string='Name', default='New', required=True, + readonly=True, help='The name of the help ticket.' + 'By default, a new unique sequence' + 'number is assigned to each help' + 'ticket, unless a name is provided.') + customer_id = fields.Many2one('res.partner', string='Customer', + help="Select the Customer") + customer_name = fields.Char(string='Customer Name', help="Add the Customer" + " Name") + subject = fields.Text(string='Subject', required=True, + help="Subject of the Ticket") + description = fields.Text(String='Description', required=True, + help="Issue Description") + email = fields.Char(string='Email', help=" Email of the user") + phone = fields.Char(string='Phone', help="Phone Number of the user") + team_id = fields.Many2one('help.team', string='Helpdesk Team', + help="The helpdesk team responsible for handling " + "requests related to this record.") + product_id = fields.Many2one('product.product', string='Product', + help='The product associated with this record.' + 'This field allows you to select an' + 'existing product from the product' + 'catalog.' + ) + project_id = fields.Many2one('project.project', string='Project', + readonly=False, + related='team_id.project_id', store=True, + help="The project associated with this team." + "This field is automatically filled based" + "on the project assigned to the team.") + priority = fields.Selection(PRIORITIES, default='1', string='Priority', + help="Set the priority level") + stage_id = fields.Many2one('ticket.stage', string='Stage', + default=lambda self: self.env[ + 'ticket.stage'].search( + [('name', '=', 'Draft')], limit=1).id, + tracking=True, + group_expand='_read_group_stage_ids', + help="Stages of the Ticket") + cost = fields.Float(string='Cost per hour', + help='The cost per hour for this record. This field ' + 'specifies the hourly cost associated with the ' + 'record, which can be used in various ' + 'calculations or' + 'reports.') + service_product_id = fields.Many2one('product.product', string='Service ' + 'Product', + domain=[('type', '=', 'service')], + help="The product associated with this" + "service. Only service products " + "are" + "available for selection.") + start_date = fields.Date(string='Start Date', help="Start Date of the " + "Ticket") + end_date = fields.Date(string='End Date', help="End Date of the Ticket") + public_ticket = fields.Boolean(string="Public Ticket", + help='Enable if it is a public ticket') + invoice_ids = fields.Many2many('account.move', string='Invoices', + store=True, + help="To Generate Invoice based on hours " + "spent on the ticket") + task_ids = fields.Many2many('project.task', string='Tasks', + help="Related Task of the Ticket") + color = fields.Integer(string="Color", default=6, help="Color") + show_create_task = fields.Boolean(string="Create Task", + default=_default_show_create_task, + compute='_compute_show_create_task', + help='Enable it, If you want to create' + ' tasks ') + create_task = fields.Boolean(string="Create Task", readonly=False, + related='team_id.create_task', store=True, + help='Enable, if you want to create task') + billable = fields.Boolean(string="Billable", help="Show billable or not") + + @api.model + def create(self, vals): + """Create sequence of tickets""" + vals['name'] = self.env['ir.sequence'].next_by_code( + 'help.ticket.sequence') + return super(HelpTicket, self).create(vals) + + def _compute_show_create_task(self): + """Compute the value of the 'show_create_task' field for each record in + the current recordset.""" + for record in self: + record.show_create_task = self._default_show_create_task() + + def default_stage_id(self): + """Search your stage""" + return self.env['ticket.stage'].search( + [('name', '=', 'Draft')], limit=1).id + + @api.model + def _read_group_stage_ids(self, stages, domain, order): + """ Return the stages to stage_ids""" + return self.env['ticket.stage'].search([]) + + def action_create_invoice(self): + """Create Invoice for Help Desk Ticket""" + tasks = self.env['project.task'].search([ + ('project_id', '=', self.project_id.id), + ('ticket_id', '=', self.id), + ('ticket_billed', '=', False) + ]) + if not tasks: + raise UserError(_('No Tasks to Bill')) + total = sum(x.effective_hours for x in tasks if x.effective_hours > 0) + move = self.env['account.move'].create([{ + 'name': self.env['ir.sequence'].next_by_code('ticket.invoice'), + 'move_type': 'out_invoice', + 'partner_id': self.customer_id.id, + 'ticket_id': self.id, + 'date': fields.Date.today(), + 'invoice_date': fields.Date.today(), + 'invoice_line_ids': [(0, 0, { + 'product_id': self.service_product_id.id, + 'name': self.service_product_id.name, + 'quantity': total, + 'product_uom_id': self.service_product_id.uom_id.id, + 'price_unit': self.cost or self.service_product_id.lst_price, + 'account_id': self.service_product_id.categ_id.property_account_income_categ_id.id, + })], + }]) + [tasks.update({'ticket_billed': True})] + return { + 'view_type': 'form', + 'res_model': 'account.move', + 'res_id': move.id, + 'view_id': False, + 'view_mode': 'form', + 'type': 'ir.actions.act_window' + } + + def action_create_tasks(self): + """Create Task for HelpDesk Ticket""" + task_name = f"{self.name}-{self.subject}" + task_id = self.env['project.task'].create({ + 'name': task_name, + 'project_id': self.project_id.id, + 'company_id': self.env.company.id, + 'ticket_id': self.id, + }) + self.write({ + 'task_ids': [(4, task_id.id)] + }) + return { + 'name': 'Tasks', + 'res_model': 'project.task', + 'view_id': False, + 'res_id': task_id.id, + 'view_mode': 'form', + 'type': 'ir.actions.act_window', + 'target': 'new', + } + + def action_open_tasks(self): + """Smart Button of Task to view the Tasks of HelpDesk Ticket""" + return { + 'name': 'Tasks', + 'domain': [('ticket_id', '=', self.id)], + 'res_model': 'project.task', + 'view_id': False, + 'view_mode': 'tree,form', + 'type': 'ir.actions.act_window', + } + + def action_open_invoices(self): + """Smart Button of Invoice to view the Invoices for HelpDesk Ticket""" + return { + 'name': 'Invoice', + 'domain': [('ticket_id', '=', self.id)], + 'res_model': 'account.move', + 'view_id': False, + 'view_mode': 'tree,form', + 'type': 'ir.actions.act_window', + } diff --git a/odoo_website_helpdesk/models/project_task.py b/odoo_website_helpdesk/models/project_task.py new file mode 100644 index 000000000..271ca3813 --- /dev/null +++ b/odoo_website_helpdesk/models/project_task.py @@ -0,0 +1,37 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from odoo import fields, models + + +class ProjectTask(models.Model): + """Extends the 'project.task' model to add a Many2one field to link the task + with a help ticket, and a boolean field to indicate whether the linked help + ticket has been invoiced or not.""" + _inherit = 'project.task' + + ticket_id = fields.Many2one('help.ticket', string='Ticket', + help='The help ticket associated with this ' + 'record. This field allows you to link ' + 'this record to an existing help ticket.') + ticket_billed = fields.Boolean(string='Billed', + help="Whether the Ticket has been Invoiced " + "or Not") diff --git a/odoo_website_helpdesk/models/res_config_settings.py b/odoo_website_helpdesk/models/res_config_settings.py new file mode 100644 index 000000000..d40678b9d --- /dev/null +++ b/odoo_website_helpdesk/models/res_config_settings.py @@ -0,0 +1,39 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from odoo import fields, models + + +class ResConfigSettings(models.TransientModel): + """ + This transient model inherits from res.config.settings and adds a boolean + field `show_create_task` that is used as a configuration parameter to + control whether the "Create Task" button is visible on the website + helpdesk page. The`config_parameter` attribute specifies the name + of the corresponding configuration parameter in the database.""" + _inherit = 'res.config.settings' + + show_create_task = fields.Boolean( + string="Create Tasks", + config_parameter='odoo_website_helpdesk.show_create_task', + help='Whether to show the "Create Task" button on the website helpdesk ' + 'page. This field is used as a configuration parameter to control ' + 'whether the button is visible or not.') diff --git a/odoo_website_helpdesk/models/ticket_stage.py b/odoo_website_helpdesk/models/ticket_stage.py new file mode 100644 index 000000000..ccd582d83 --- /dev/null +++ b/odoo_website_helpdesk/models/ticket_stage.py @@ -0,0 +1,61 @@ +# -*- coding: utf-8 -*- +############################################################################### +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies() +# Author: Cybrosys Techno Solutions (odoo@cybrosys.com) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +############################################################################### +from odoo import fields, models + + +class TicketStage(models.Model): + """This model represents the stages of a helpdesk ticket. A stage is used to + indicate the current state of a ticket, such as 'New', 'In Progress', + 'Resolved', or 'Closed'. Stages are used to organize and track the progress of + tickets throughout their lifecycle.""" + _name = 'ticket.stage' + _description = 'Ticket Stage' + _order = 'sequence, id' + + name = fields.Char(string='Name', help='The name of the stage. This field' + 'is used to identify the stage and' + 'is displayed in various views and' + 'reports.') + active = fields.Boolean(string='Active', default=True, + help='Whether the stage is active or not. If this' + 'field is set to False,the stage will not be ' + 'displayed in various views and reports.') + sequence = fields.Integer(string='Sequence', default=50, + help='The sequence number of the stage. This' + 'field is used to specify the order in which' + 'the stages are displayed in various views' + 'and reports.') + closing_stage = fields.Boolean(string='Closing Stage', + help='Whether the stage is a closing stage' + 'or not. A closing stage is a stage' + 'that indicates that the helpdesk' + 'ticket has been resolved or closed.' + 'This field is used to identify the' + 'closing stage and is used in various' + 'calculations and reports.') + folded = fields.Boolean(string='Folded in Kanban', + help='Whether the stage is folded in the Kanban' + 'view or not. If this field is set to True,' + 'the stage will be displayed in a collapsed ' + 'state in the Kanban view, which can be' + 'expanded by clicking on it.This field is used' + ' to control the behavior of the Kanban view.') diff --git a/odoo_website_helpdesk/report/report_ticket_templates.xml b/odoo_website_helpdesk/report/report_ticket_templates.xml new file mode 100644 index 000000000..90cb9ab2c --- /dev/null +++ b/odoo_website_helpdesk/report/report_ticket_templates.xml @@ -0,0 +1,109 @@ + + + + + + + Support Ticket + help.ticket + qweb-pdf + odoo_website_helpdesk.report_help_ticket + odoo_website_helpdesk.report_help_ticket + + report + + \ No newline at end of file diff --git a/odoo_website_helpdesk/security/ir.model.access.csv b/odoo_website_helpdesk/security/ir.model.access.csv new file mode 100644 index 000000000..783d11fec --- /dev/null +++ b/odoo_website_helpdesk/security/ir.model.access.csv @@ -0,0 +1,4 @@ +id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink +access_help_ticket,access.help.ticket,model_help_ticket,base.group_user,1,1,1,1 +access_help_ticket_teams,access.help.team,model_help_team,base.group_user,1,1,1,1 +access_help_ticket_stage,access.ticket.stage,model_ticket_stage,base.group_user,1,1,1,1 diff --git a/odoo_website_helpdesk/static/description/assets/icons/check.png b/odoo_website_helpdesk/static/description/assets/icons/check.png new file mode 100644 index 000000000..c8e85f51d Binary files /dev/null and b/odoo_website_helpdesk/static/description/assets/icons/check.png differ diff --git a/odoo_website_helpdesk/static/description/assets/icons/chevron.png b/odoo_website_helpdesk/static/description/assets/icons/chevron.png new file mode 100644 index 000000000..2089293d6 Binary files /dev/null and b/odoo_website_helpdesk/static/description/assets/icons/chevron.png differ diff --git a/odoo_website_helpdesk/static/description/assets/icons/cogs.png 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+ +
+ +
+
+ Community +
+
+
+ +
+
+
+ +

+ Website Helpdesk Support Ticket Management +

+

+ Module For Managing Helpdesk Support Tickets +

+ + +
+
+
+
+ + +
+
+ +
+

+ Explore This + Module

+
+
+
+ +
+
+ Overview + Learn + more about this + module +
+ +
+ +
+
+ +
+
+ Features + View + features of this + module +
+ +
+ +
+
+ +
+
+ Screenshots + View + screenshots for this + module +
+ +
+ +
+
+ + + +
+
+ +
+

+ Overview +

+
+
+
+

+ In the Helpdesk Support App, one can Create Ticket trough website + portal and can view their tickets. The Internal user can assign th + ticket to any team and link to any project if needed and can invoice + based on the timesheet +

+
+
+ + + +
+
+ +
+

+ Features +

+
+
+
+
+ +
+ + Website Ticket Creation + +
+
+
+ +
+ + View created tickets from portal + +
+
+
+ +
+ +Create Tasks for the project linked to the Ticket +
+
+
+ +
+ + Link a project to the Ticket and invoice based on the tasks timesheet + +
+
+
+ +
+ + Tickets can be viewed and managed from backend + +
+
+
+ +
+ + Customise stages or use predefined stages for seeing the status of ticket + +
+
+ +
+
+ + + +
+
+ +
+

+ Screenshots +

+
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+
+ +
+

+ Create tickets from website. +

+
+

+ Get Confirmation/Success message for ticket creation. +


+ +
+
+

+ View created tickets from portal. +

+ +
+
+

+ View the details of each ticket by hovering over them. +

+ +
+
+

+ Configure stages for tickets. +

+ +
+
+

+ View tickets according to stages in kanban view. +

+ +
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+ Create / Configure Helpdesk Teams +

+
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+ Form view of Helpdesk Team +

+ +
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+ Create Tickets from backend normally +

+ +
+
+

+ Enable 'Create Tasks' from configuration settings to create + tasks for the project linked to the Ticket +

+ +
+
+

+ Turn on 'Create Task' toggle inside the ticket form to link a + project to the Ticket +

+
+

+ Create Tasks: +


+ +
+
+

+ Turn on 'Billable' toggle inside the ticket form to create + invoice based on the tasks timesheet +

+
+

+ Created Invoice: +


+ +
+
+

+ Print PDF Report of the Ticket from backend +

+ +
+ +
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+ +
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+ Ticket (pdf): +

+ +
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+ diff --git a/odoo_website_helpdesk/static/src/js/ticket_details.js b/odoo_website_helpdesk/static/src/js/ticket_details.js new file mode 100644 index 000000000..a2ae40fd6 --- /dev/null +++ b/odoo_website_helpdesk/static/src/js/ticket_details.js @@ -0,0 +1,41 @@ +odoo.define("odoo_website_helpdesk.ticket_details", function (require) { + "use strict"; + var PublicWidget = require('web.public.widget'); + var Template = PublicWidget.Widget.extend({ + selector: ".o_portal_my_doc_table", + events: { + 'mouseover #popover': '_onMouseover', + }, +// Show the details as hover when cursor is moves over the ticket + _onMouseover: function (event) { + var item_text = ""; + if (event.currentTarget.innerText) { + item_text = + "Ticket : " + + event.currentTarget.innerText + + "
" + + "Subject : " + + event.currentTarget.parentElement.parentElement.children[2].outerText+ + "
" + + "Cost : " + + event.currentTarget.parentElement.parentElement.children[4].outerText + + "
" + + "Priority : " + + event.currentTarget.parentElement.parentElement.children[5].outerText+ + "
" + + "Description : " + + event.currentTarget.parentElement.parentElement.children[3].outerText + + "
"; + } + $(event.currentTarget).popover({ + html: true, + placement: "right", + trigger: "hover", + title: "Ticket Details", + content: "" + item_text + "", + }); + }, + }); + PublicWidget.registry.ticket_form = Template; + return Template; +}); \ No newline at end of file diff --git a/odoo_website_helpdesk/views/asset_templates.xml b/odoo_website_helpdesk/views/asset_templates.xml new file mode 100644 index 000000000..bafc24629 --- /dev/null +++ b/odoo_website_helpdesk/views/asset_templates.xml @@ -0,0 +1,9 @@ + + + +