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Aug 24 : [ADD] Initial Commit 'odoo_website_helpdesk'

pull/280/head
RisvanaCybro 2 years ago
parent
commit
2069c1c89b
  1. 47
      odoo_website_helpdesk/README.rst
  2. 23
      odoo_website_helpdesk/__init__.py
  3. 60
      odoo_website_helpdesk/__manifest__.py
  4. 23
      odoo_website_helpdesk/controllers/__init__.py
  5. 111
      odoo_website_helpdesk/controllers/odoo_website_helpdesk.py
  6. 67
      odoo_website_helpdesk/controllers/portal.py
  7. 23
      odoo_website_helpdesk/data/ticket_sequence_data.xml
  8. 32
      odoo_website_helpdesk/data/ticket_stage_data.xml
  9. 9
      odoo_website_helpdesk/doc/RELEASE_NOTES.md
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  17. 27
      odoo_website_helpdesk/models/__init__.py
  18. 31
      odoo_website_helpdesk/models/account_move.py
  19. 48
      odoo_website_helpdesk/models/help_team.py
  20. 227
      odoo_website_helpdesk/models/help_ticket.py
  21. 38
      odoo_website_helpdesk/models/project_task.py
  22. 40
      odoo_website_helpdesk/models/res_config_settings.py
  23. 66
      odoo_website_helpdesk/models/ticket_stage.py
  24. 13
      odoo_website_helpdesk/report/help_ticket_reports.xml
  25. 98
      odoo_website_helpdesk/report/help_ticket_templates.xml
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      odoo_website_helpdesk/security/ir.model.access.csv
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47
odoo_website_helpdesk/README.rst

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.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
:target: https://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
Website Helpdesk Support Ticket Management
==========================================
* HelpDesk Support for Odoo 15 community edition
Installation
============
- www.odoo.com/documentation/15.0/setup/install.html
- Install our custom addon
License
-------
General Public License, Version 3 (AGPL v3).
(https://www.gnu.org/licenses/agpl-3.0-standalone.html)
Company
-------
* `Cybrosys Techno Solutions <https://cybrosys.com/>`__
Credits
-------
* Developers: (V15) Anfas Faisal K,
(V16) Robin,
* Contact: odoo@cybrosys.com
Contacts
--------
* Mail Contact : odoo@cybrosys.com
Bug Tracker
-----------
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported.
Maintainer
==========
.. image:: https://cybrosys.com/images/logo.png
:target: https://cybrosys.com
This module is maintained by Cybrosys Technologies.
For support and more information, please visit https://www.cybrosys.com
Further information
===================
HTML Description: `<static/description/index.html>`__

23
odoo_website_helpdesk/__init__.py

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# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from . import controllers
from . import models

60
odoo_website_helpdesk/__manifest__.py

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# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
{
'name': "Website Helpdesk Support Ticket Management",
'version': '15.0.1.0.0',
'category': 'Extra Tools',
'summary': 'Website Helpdesk Support Ticket Management for Odoo 15 '
'Community',
'description': 'This module adds support ticket management functionality '
'to your website helpdesk, allowing your customers to '
'easily create, view, and respond to support tickets.',
'author': "Cybrosys Techno Solutions",
'company': 'Cybrosys Techno Solutions',
'maintainer': 'Cybrosys Techno Solutions',
'website': "https://cybrosys.com/",
'depends': ['website', 'sale_project', 'hr_timesheet'],
'data': [
'security/ir.model.access.csv',
'data/ticket_sequence_data.xml',
'data/ticket_stage_data.xml',
'report/help_ticket_reports.xml',
'report/help_ticket_templates.xml',
'views/ticket_stage_views.xml',
'views/help_ticket_views.xml',
'views/help_team_views.xml',
'views/portal_templates.xml',
'views/res_config_settings_views.xml',
'views/website_form_views.xml',
'views/odoo_website_helpdesk_menus.xml',
],
'assets': {
'web.assets_frontend': [
'odoo_website_helpdesk/static/src/js/ticket_details.js',
],
},
'images': ['static/description/banner.png'],
'license': 'AGPL-3',
'installable': True,
'auto_install': False,
'application': True,
}

23
odoo_website_helpdesk/controllers/__init__.py

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# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from . import odoo_website_helpdesk
from . import portal

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odoo_website_helpdesk/controllers/odoo_website_helpdesk.py

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# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
import base64
import json
from psycopg2 import IntegrityError
from odoo import _
from odoo.addons.website.controllers.form import WebsiteForm
from odoo.exceptions import ValidationError
from odoo.http import request
class WebsiteForm(WebsiteForm):
"""This module extends the functionality of the website form controller
to handle the creation of new help desk tickets. It provides a new
controller to display a list of tickets for the current user in their
portal, and overrides the website form controller's method for handling
form submissions to create a new help desk ticket instead."""
def _handle_website_form(self, model_name, **kwargs):
"""Website Help Desk Form"""
if model_name == 'help.ticket':
rec_val = {
'customer_name': kwargs.get('customer_name'),
'subject': kwargs.get('subject'),
'description': kwargs.get('description'),
'email': kwargs.get('email_from'),
'phone': kwargs.get('phone'),
'priority': kwargs.get('priority'),
'stage_id': request.env['ticket.stage'].search(
[('name', '=', 'Inbox')], limit=1).id,
}
partner = request.env['res.users'].sudo().browse(
request.session.uid).partner_id
if partner:
rec_val['customer_id'] = partner.id
else:
rec_val['public_ticket'] = True
ticket_id = request.env['help.ticket'].sudo().create(rec_val)
request.session['ticket_number'] = ticket_id.name
request.session['ticket_id'] = ticket_id.id
model_record = request.env['ir.model'].sudo().search(
[('model', '=', model_name)])
data = self.extract_data(model_record, request.params)
if 'ticket_attachment' in request.params \
or request.httprequest.files or data.get('attachments'):
attached_files = data.get('attachments')
for attachment in attached_files:
attached_file = attachment.read()
request.env['ir.attachment'].sudo().create({
'name': attachment.filename,
'res_model': 'help.ticket',
'res_id': ticket_id.id,
'type': 'binary',
'datas': base64.encodebytes(attached_file),
})
request.session['form_builder_model_model'] = model_record.model
request.session['form_builder_model'] = model_record.name
request.session['form_builder_id'] = ticket_id.id
return json.dumps({'id': ticket_id.id})
else:
model_record = request.env['ir.model'].sudo().search(
[('model', '=', model_name)])
if not model_record:
return json.dumps({
'error': _("The form's specified model does not exist")
})
try:
data = self.extract_data(model_record, request.params)
# If we encounter an issue while extracting data
except ValidationError as error:
return json.dumps({'error_fields': error.args[0]})
try:
id_record = self.insert_record(request, model_record,
data['record'], data['custom'],
data.get('meta'))
if id_record:
self.insert_attachment(model_record, id_record,
data['attachments'])
# in case of an email, we want to send it immediately
# instead of waiting for the email queue to process
if model_name == 'mail.mail':
request.env[model_name].sudo().browse(id_record).send()
# Some fields have additional SQL constraints that we can't check
# generically Ex: crm.lead.probability which is a float between 0
# and 1 TODO: How to get the name of the erroneous field ?
except IntegrityError:
return json.dumps(False)
request.session['form_builder_model_model'] = model_record.model
request.session['form_builder_model'] = model_record.name
request.session['form_builder_id'] = id_record
return json.dumps({'id': id_record})

67
odoo_website_helpdesk/controllers/portal.py

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# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from odoo import http
from odoo.addons.portal.controllers import portal
from odoo.http import request
class TicketPortal(portal.CustomerPortal):
""" Controller for handling customer portal related actions related to
helpdesk tickets.
"""
def _prepare_home_portal_values(self, counters):
"""Prepares a dictionary of values to be used in the home portal view
and get their count."""
values = super()._prepare_home_portal_values(counters)
if 'ticket_count' in counters:
ticket_count = request.env['help.ticket'].search_count(
self._get_tickets_domain())
values['ticket_count'] = ticket_count
return values
def _get_tickets_domain(self):
""" Checking domain"""
return [('customer_id', '=', request.env.user.partner_id.id)]
@http.route(['/my/tickets'], type='http', auth="user", website=True)
def portal_my_tickets(self):
"""Displays a list of tickets for the current user in the user's
portal."""
domain = self._get_tickets_domain()
tickets = request.env['help.ticket'].search(domain)
values = {
'default_url': "/my/tickets",
'tickets': tickets,
'page_name': 'ticket',
}
return request.render("odoo_website_helpdesk.portal_my_tickets",
values)
class WebsiteHelpDeskForm(http.Controller):
""" This controller handles the helpdesk ticket form and its submission."""
@http.route(['/helpdesk_ticket'], type='http', auth="public", website=True,
sitemap=True)
def helpdesk_ticket(self):
"""Render the helpdesk ticket form."""
return request.render('odoo_website_helpdesk.ticket_form')

23
odoo_website_helpdesk/data/ticket_sequence_data.xml

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<?xml version="1.0" encoding="utf-8"?>
<odoo>
<data noupdate="1">
<!-- Sequence of ticket-->
<record id="sequence_help_ticket_seq" model="ir.sequence">
<field name="name">Helpdesk</field>
<field name="code">help.ticket</field>
<field name="prefix">TKT</field>
<field name="padding">5</field>
<field eval="1" name="number_increment"/>
<field eval="False" name="company_id"/>
</record>
<!--Sequence Invoice Ticket-->
<record id="sequence_help_ticket_inv_seq" model="ir.sequence">
<field name="name">Helpdesk Invoice</field>
<field name="code">ticket.invoice</field>
<field name="prefix">INV/TKT/%(year)s/</field>
<field name="padding">3</field>
<field eval="1" name="number_increment"/>
<field eval="False" name="company_id"/>
</record>
</data>
</odoo>

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odoo_website_helpdesk/data/ticket_stage_data.xml

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<?xml version="1.0" encoding="utf-8"?>
<odoo>
<data noupdate="1">
<!-- Project Stages -->
<record id="stage_inbox" model="ticket.stage">
<field name="sequence">10</field>
<field name="name">Inbox</field>
</record>
<record id="stage_draft" model="ticket.stage">
<field name="sequence">15</field>
<field name="name">Draft</field>
</record>
<record id="ticket_stage_03" model="ticket.stage">
<field name="sequence">20</field>
<field name="name">In Progress</field>
</record>
<record id="ticket_stage_04" model="ticket.stage">
<field name="sequence">25</field>
<field name="name">Done</field>
<field name="folded" eval="True"/>
</record>
<record id="ticket_stage_05" model="ticket.stage">
<field name="sequence">30</field>
<field name="name">Canceled</field>
<field name="folded" eval="True"/>
</record>
</data>
</odoo>

9
odoo_website_helpdesk/doc/RELEASE_NOTES.md

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## Module <odoo_website_helpdesk>
#### 17.08.2023
#### Version 15.0.1.0.0
#### ADD
- Initial commit for Website Helpdesk Support Ticket Management

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odoo_website_helpdesk/i18n/ar_SY.po

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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:04+0000\n"
"PO-Revision-Date: 2023-02-14 12:04+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Analytic Account</span>"
msgstr "<span>حساب تحليلي</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Assigned to</span>"
msgstr "<span>مخصص ل</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Customer :</span>"
msgstr "<span>: عميل</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Description :</span>"
msgstr "<span>: وصف</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Priority :</span>"
msgstr "<span>: أولوية</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Task Name</span>"
msgstr "<span>اسم المهمة</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Total Hours Spend</span>"
msgstr "<span>إجمالي ساعات الإنفاق</span>"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<strong>Tasks</strong>"
msgstr "<strong>مهام</strong>"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr "الإجراءات اللازمة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr "نشيط"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr "أنشطة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "زخرفة استثناء النشاط"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr "حالة النشاط"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "رمز نوع النشاط"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "عدد المرفقات"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr "قابل للفوترة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr "فاتورة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr "Closing Stage"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr "لون"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr "إعدادات التكوين"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr "إعدادات"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr "التكلفة بالساعة"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr "إنشاء فاتورة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr "إنشاء مهمة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr "إنشاء المهام"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr "انشأ من قبل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr "تم إنشاؤها على"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ": عميل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr "اسم الزبون"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr "تاريخ"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr "يمسح"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr "وصف"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr "اسم العرض"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr "القائمة المنسدلة"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr "بريد إلكتروني"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr "تاريخ الانتهاء"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr "متابعون"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr "تذاكر مكتب المساعدة"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr "مكتب المساعدة"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr "فريق مكتب المساعدة"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr "تذكرة مكتب المساعدة"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "تذاكر مكتب المساعدة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr "عالي"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr "أيقونة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr "قيد اليومية"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr "قليل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr "أعضاء"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr "رسائل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr "الموعد النهائي لنشاطي"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr "شركتي"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr "تذاكري"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr "اسم"
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr "جديد"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "الموعد النهائي للنشاط التالي"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "ملخص النشاط التالي"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "نوع النشاط التالي"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr "طبيعي"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "عدد الإجراءات"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "عدد الأخطاء"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr "عدد الرسائل التي تتطلب اتخاذ إجراء"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr "هاتف"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr ": أولوية"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr ": أولوية"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr "منتج"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr "مشروع"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr "قدم السبب بالتفصيل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr "تذكرة عامة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr "مستخدم مسؤول"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "خطأ في تسليم الرسائل القصيرة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr "تسلسل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr "منتج الخدمة"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr "إعدادات"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr "منصة"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr "مراحل"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr "تاريخ البدء"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr "موضوع"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ": موضوع"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr "يُقدِّم"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr "يدعم"
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr "بطاقة الدعم"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr "تذاكر الدعم الفني"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "المهمة"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr "مهام"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr ": فريق"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr "!شكرًا لك"
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr "النموذج المحدد للنموذج غير موجود"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr "لا يوجد حاليا أي تذاكر صادرة لحسابك"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "تذكرة"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "مرحلة التذكرة"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "تذاكر"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "نوع نشاط الاستثناء المسجل"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr "منخفظ جدا"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "عالي جدا"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "منخفظ جدا"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr "رسائل الموقع"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr "سجل اتصالات الموقع"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
msgstr "تذكرتك"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr "عميل"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

837
odoo_website_helpdesk/i18n/de_CH.po

@ -0,0 +1,837 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:48+0000\n"
"PO-Revision-Date: 2023-02-14 12:48+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Analytic Account</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Assigned to</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Customer :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Description :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Priority :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Task Name</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Total Hours Spend</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<strong>Tasks</strong>"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr "Konfigurationseinstellungen"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "Helpdesk-tickets"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr "Hoog"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr "Buchungssatz"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr "Laag"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr "Mijn kaartjes"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr "Normaal"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr "Prioriteit"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr "Prioriteit :"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr "Openbaar kaartje"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr "Indienen"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr "Steun"
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr "Ondersteuningsticket"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr "Ondersteuningstickets"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "Aufgabe"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "Ticket"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "Ticket-fase"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "Kaartjes"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "Heel hoog"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "Heel laag"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
msgstr "Uw kaartje"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

838
odoo_website_helpdesk/i18n/es_AR.po

@ -0,0 +1,838 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:49+0000\n"
"PO-Revision-Date: 2023-02-14 12:49+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Analytic Account</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Assigned to</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Customer :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Description :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Priority :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Task Name</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<span>Total Hours Spend</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template
msgid "<strong>Tasks</strong>"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr "Opciones de configuración"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr "Mesa de ayuda"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr "Equipo de asistencia técnica"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr "Ticket de asistencia técnica"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "
Tickets de la mesa de ayuda"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr "Alto"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr "Asiento contable"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr "Bajo"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr "Mis entradas"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr "Normal"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr "Prioridad"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr "Prioridad :"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr "Boleto Público"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr "ticket de soporte"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr "entradas de soporte"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "Tarea"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "Boleto"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "Etapa de entradas"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "Entradas"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "Muy alto"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "Muy bajo"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

837
odoo_website_helpdesk/i18n/fr_BE.po

@ -0,0 +1,837 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:44+0000\n"
"PO-Revision-Date: 2023-02-14 12:44+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Analytic Account</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Assigned to</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Customer :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Description :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Priority :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Task Name</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Total Hours Spend</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<strong>Tasks</strong>"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr "Paramètres de config"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr "Équipe d'assistance"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr "Ticket d'assistance"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "Billets d'assistance"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr "Haut"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr "Pièce comptable"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr "Normale"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr "Billet d'assistance"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr "Billets d'assistance"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "Tâche"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "Billet"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "Billet étape"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "Des billets"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "Très haut"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "Très lent"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
msgstr "Votre billet"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

837
odoo_website_helpdesk/i18n/uk_UA.po

@ -0,0 +1,837 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:49+0000\n"
"PO-Revision-Date: 2023-02-14 12:49+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Analytic Account</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Assigned to</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Customer :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Description :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Priority :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Task Name</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Total Hours Spend</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<strong>Tasks</strong>"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr "Налаштування"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr "Довідкова"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr "Команда служби підтримки"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr "Квиток у службу підтримки"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "Квитки в службу підтримки"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr "Запис у журналі"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr "Мої квитки"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr "Пріоритет"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr "Підтримка"
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr "Квиток підтримки"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr "Квитки підтримки"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "Завдання"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "Квиток"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "Квитковий етап"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "Квитки"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "Дуже високо"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "Дуже низький"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

837
odoo_website_helpdesk/i18n/zh_CN.po

@ -0,0 +1,837 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:48+0000\n"
"PO-Revision-Date: 2023-02-14 12:48+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Analytic Account</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Assigned to</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Customer :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Description :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Priority :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Task Name</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Total Hours Spend</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<strong>Tasks</strong>"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr "配置设置"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr "服务台团队"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr "帮助台票"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "帮助台门票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr "高的"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr "会计凭证"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr "低的"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr "我的票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr "普通的"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr "优先事项"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr "优先事项 :"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "任务"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr "任务"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "票"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "售票阶段"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "门票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "很高"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "非常低"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr "网站通讯记录"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
msgstr "你的票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

837
odoo_website_helpdesk/i18n/zh_HK.po

@ -0,0 +1,837 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * odoo_website_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-02-14 12:48+0000\n"
"PO-Revision-Date: 2023-02-14 12:48+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "&amp;nbsp;"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-1x fa-fw fa-envelope mr-2\"/>\n"
" <span>\n"
" info@yourcompany.example.com</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575\n"
" Demo Buena Vista Avenue\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-map-marker fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">3575 Demo\n"
" Buena\n"
" Vista Avenue</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1\n"
" (650) 555-0111\n"
" </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<i class=\"fa fa-phone fa-fw mr-2\"/>\n"
" <span class=\"o_force_ltr\">+1 (650)\n"
" 555-0111</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "<span class=\"d-none d-md-inline\">Ticket #</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Attachment</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Company</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Description</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email To</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Email</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Name</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Phone </span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Priority</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"<span class=\"s_website_form_label_content\">\n"
" Subject</span>\n"
" <span class=\"s_website_form_mark\">\n"
" *</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Analytic Account</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Assigned to</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Customer :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Description :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Priority :</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Task Name</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<span>Total Hours Spend</span>"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket
msgid "<strong>Tasks</strong>"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "Action Needed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active
msgid "Active"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids
msgid "Activities"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state
msgid "Activity State"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count
msgid "Attachment Count"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable
msgid "Billable"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed
msgid "Billed"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage
msgid "Closing Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color
msgid "Color"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings
msgid "Config Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration
msgid "Configuration"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Contact us about anything related to our\n"
" company or services.<br/>\n"
" We'll do our best to get back to you as soon\n"
" as possible."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost
msgid "Cost per hour"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Invoice"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Create Task"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task
msgid "Create Tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid
msgid "Created by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date
msgid "Created on"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Customer :"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name
msgid "Customer Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Delete"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description
msgid "Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name
msgid "Display Name"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Dropdown menu"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Edit..."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email
msgid "Email"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Enable for allowing team to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Enable to create tasks from tickets"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date
msgid "End Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded
msgid "Folded in Kanban"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids
msgid "Followers"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message
msgid "Has Message"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "HelpDesk Tickets"
msgstr "服務台工單"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk
#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form
msgid "Helpdesk"
msgstr "服務台"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_help_team
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team
msgid "Helpdesk Team"
msgstr "服務台團隊"
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings
#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar
msgid "Helpdesk Ticket"
msgstr "幫助台票"
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets
msgid "Helpdesk Tickets"
msgstr "幫助台門票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "High"
msgstr "高的"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id
msgid "ID"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Invoices"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower
msgid "Is Follower"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Issue Description"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Issue description in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_account_move
msgid "Journal Entry"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update
msgid "Last Modified on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid
msgid "Last Updated by"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date
msgid "Last Updated on"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Low"
msgstr "低的"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id
msgid "Main Attachment"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids
msgid "Members"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Mention your Issue here"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error
msgid "Message Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids
msgid "Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "My Company"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "My Tickets"
msgstr "我的票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name
msgid "Name"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0
#, python-format
msgid "New"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary
msgid "Next Activity Summary"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id
msgid "Next Activity Type"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Normal"
msgstr "普通的"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of errors"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter
msgid "Number of messages which requires an action"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone
msgid "Phone"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Priority"
msgstr "優先事項"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Priority :"
msgstr "優先事項 :"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id
msgid "Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id
msgid "Project"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
msgid "Provide the reason in detail"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket
msgid "Public Ticket"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id
msgid "Responsible User"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence
msgid "Sequence"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id
msgid "Service Product"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings
msgid "Settings"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Stage"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage
#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage
msgid "Stages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date
msgid "Start Date"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "Subject"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Subject :"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Submit"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management
msgid "Support"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket
msgid "Support Ticket"
msgstr "支持票"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid "Support Tickets"
msgstr "支持工單"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_project_task
msgid "Task"
msgstr "任務"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form
msgid "Tasks"
msgstr "任務"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban
msgid "Team :"
msgstr "團隊"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Thank You!"
msgstr ""
#. module: odoo_website_helpdesk
#: code:addons/odoo_website_helpdesk/controller/website_form.py:0
#, python-format
msgid "The form's specified model does not exist"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets
msgid "There are currently no tickets issued for your account."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id
msgid "Ticket"
msgstr "票"
#. module: odoo_website_helpdesk
#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage
msgid "Ticket Stage"
msgstr "售票階段"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets
msgid "Tickets"
msgstr "門票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form
msgid ""
"Very\n"
" Low"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4
msgid "Very High"
msgstr "很高"
#. module: odoo_website_helpdesk
#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0
msgid "Very Low"
msgstr "非常低"
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"We will get back\n"
" to you shortly."
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website Messages"
msgstr ""
#. module: odoo_website_helpdesk
#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids
msgid "Website communication history"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid "Your Ticket"
msgstr "你的票"
#. module: odoo_website_helpdesk
#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id
msgid "customer"
msgstr ""
#. module: odoo_website_helpdesk
#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view
#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks
msgid ""
"has been registered\n"
" <b>successfully</b>"
msgstr ""

27
odoo_website_helpdesk/models/__init__.py

@ -0,0 +1,27 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from . import account_move
from . import help_team
from . import help_ticket
from . import project_task
from . import res_config_settings
from . import ticket_stage

31
odoo_website_helpdesk/models/account_move.py

@ -0,0 +1,31 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from odoo import fields, models
class AccountMove(models.Model):
"""This model extends the default Odoo `account.move` model to add a
`ticket_id` field, which is used to link an invoice to a helpdesk ticket."""
_inherit = 'account.move'
ticket_id = fields.Many2one('help.ticket', string='Ticket',
help="Ticket_id used to create Invoice")

48
odoo_website_helpdesk/models/help_team.py

@ -0,0 +1,48 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from odoo import fields, models
class HelpDeskTeam(models.Model):
"""
This model represents a Helpdesk Team in the system.
HelpDeskTeam includes information such as the team's name, team members,
email, project they are currently in, and whether they have permission to
create tasks from tickets.
This class inherits the Odoo 'models.Model' class.
"""
_name = 'help.team'
_description = 'Helpdesk Team'
name = fields.Char(string='Name', help="Name of the Helpdesk Team")
member_ids = fields.Many2many('res.users',
string='Members',
help="Users who belong to that Helpdesk Team")
email = fields.Char(string='Email', help="Email")
project_id = fields.Many2one('project.project',
string='Project',
help="The Project they are currently in")
create_task = fields.Boolean(string="Create Task",
help="Enable for allowing team to "
"create tasks from tickets")

227
odoo_website_helpdesk/models/help_ticket.py

@ -0,0 +1,227 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
import logging
from odoo import api, fields, models, _
from odoo.exceptions import UserError
_logger = logging.getLogger(__name__)
PRIORITIES = [
('0', 'Very Low'),
('1', 'Low'),
('2', 'Normal'),
('3', 'High'),
('4', 'Very High')]
class HelpDeskTicket(models.Model):
"""This model represents the Helpdesk Ticket, which allows users to raise
tickets related to products, services or any other issues. Each ticket has a
name, customer information, description, team responsible for handling
requests, associated project, priority level, stage, cost per hour, service
product, start and end dates, and related tasks and invoices."""
_name = 'help.ticket'
_description = 'Helpdesk Ticket'
_inherit = ['mail.thread', 'mail.activity.mixin']
def _default_show_create_task(self):
"""Get the value for the 'show_create_task' field in config settings."""
return self.env['ir.config_parameter'].sudo().get_param(
'odoo_website_helpdesk.show_create_task')
name = fields.Char(string='Name', default=lambda self: self.env['ir'
'.sequence']
.next_by_code('help.ticket') or _('New'),
help='The name of the help ticket. By default, a new '
'unique sequence number is assigned to each '
'help ticket, unless a name is provided.')
customer_id = fields.Many2one('res.partner', string='Customer',
help="Select the Customer",
domain="[('type', '!=', 'private')]")
customer_name = fields.Char(string='Customer Name', help="Add the "
"Customer Name")
subject = fields.Text('Subject', required=True,
help="Subject of the Ticket")
description = fields.Text('Description', required=True, help="Issue "
"Description")
email = fields.Char(string='Email', help=" Email of the user")
phone = fields.Char(string='Phone', help="Phone Number of the user")
team_id = fields.Many2one('help.team', string='Helpdesk Team',
help="The helpdesk team responsible for handling "
"requests related to this record.")
product_id = fields.Many2one('product.product', string='Product',
help='The product associated with this record.'
'This field allows you to select an '
'existing product from the product '
'catalog.')
project_id = fields.Many2one('project.project', string='Project',
readonly=False,
related='team_id.project_id', store=True,
help="The project associated with this team. "
"This field is automatically filled "
"based on the project assigned to "
"the team.")
priority = fields.Selection(PRIORITIES, default='1',
help="Set the priority level")
stage_id = fields.Many2one('ticket.stage', string='Stage',
default=lambda self: self.env.ref(
'odoo_website_helpdesk.stage_draft').id,
tracking=True,
group_expand='_read_group_stage_ids',
help="Stages of the Ticket")
cost = fields.Float(string='Cost per hour',
help='The cost per hour for this record. This field '
'specifies the hourly cost associated with the '
'record, which can be used in various '
'calculations or reports.')
service_product_id = fields.Many2one('product.product', string='Service '
'Product',
domain=[
('detailed_type', '=', 'service')],
help="The product associated with this"
"service. Only service products "
"are available for selection.")
start_date = fields.Date(string='Start Date', help="Start Date of the "
"Ticket")
end_date = fields.Date(string='End Date', help="End Date of the Ticket")
public_ticket = fields.Boolean(string="Public Ticket")
invoice_ids = fields.Many2many('account.move', string='Invoices',
store=True,
help="To Generate Invoice based on hours "
"spent on the ticket")
task_ids = fields.Many2many('project.task', string='Tasks',
help="Related Task of the Ticket")
color = fields.Integer(string="Color", default=6, help="Color")
show_create_task = fields.Boolean(
string="Create Task",
default=_default_show_create_task,
compute='_compute_show_create_task',
help="Determines whether the 'Create Task' button should be shown "
"for this ticket.")
create_task = fields.Boolean(
string="Create Task", readonly=False, related='team_id.create_task',
store=True, help="Defines if a task should be created when this ticket "
"is created.")
billable = fields.Boolean(string="Billable", default=False,
help="Indicates whether the ticket is billable "
"or not.")
def _compute_show_create_task(self):
"""Compute the value of the 'show_create_task' field for each record in
the current recordset."""
show_create_task = self._default_show_create_task()
for record in self:
record.show_create_task = show_create_task
@api.model
def _read_group_stage_ids(self, stages, domain, order):
"""Return the stages to stage_ids"""
stage_ids = self.env['ticket.stage'].search([])
return stage_ids
def action_create_invoice(self):
"""Create Invoice for Help Desk Ticket"""
tasks = self.env['project.task'].search(
[('project_id', '=', self.project_id.id),
('ticket_id', '=', self.id)]).filtered(
lambda line: line.ticket_billed == False)
if not tasks:
raise UserError('No Tasks to Bill')
total = sum(x.effective_hours for x in tasks if x.effective_hours > 0)
invoice_no = self.env['ir.sequence'].next_by_code(
'ticket.invoice')
move = self.env['account.move'].create({
'name': invoice_no,
'move_type': 'out_invoice',
'partner_id': self.customer_id.id,
'ticket_id': self.id,
'date': fields.Date.today(),
'invoice_date': fields.Date.today(),
'invoice_line_ids': [
{
'product_id': self.service_product_id.id,
'name': self.service_product_id.name,
'quantity': total,
'product_uom_id': self.service_product_id.uom_id.id,
'price_unit': self.cost if self.cost
else self.service_product_id.lst_price,
'account_id':
self.service_product_id.categ_id.
property_account_income_categ_id.id,
}
],
})
for task in tasks:
task.ticket_billed = True
return {
'view_type': 'form',
'res_model': 'account.move',
'res_id': move.id,
'view_id': False,
'view_mode': 'form',
'type': 'ir.actions.act_window'
}
def action_create_tasks(self):
"""Create Task for HelpDesk Ticket"""
task_id = self.env['project.task'].create({
'name': f"{self.name}-{self.subject}",
'project_id': self.project_id.id,
'company_id': self.env.company.id,
'ticket_id': self.id,
})
self.write({
'task_ids': [(4, task_id.id)]
})
return {
'name': 'Tasks',
'res_model': 'project.task',
'view_id': False,
'res_id': task_id.id,
'view_mode': 'form',
'type': 'ir.actions.act_window',
'target': 'new',
}
def action_open_tasks(self):
"""Smart Button of Task to view the Tasks of HelpDesk Ticket"""
return {
'name': 'Tasks',
'domain': [('ticket_id', '=', self.id)],
'res_model': 'project.task',
'view_id': False,
'view_mode': 'tree,form',
'type': 'ir.actions.act_window',
}
def action_open_invoices(self):
"""Smart Button of Invoice to view the Invoices for HelpDesk Ticket"""
return {
'name': 'Invoice',
'domain': [('ticket_id', '=', self.id)],
'res_model': 'account.move',
'view_id': False,
'view_mode': 'tree,form',
'type': 'ir.actions.act_window',
}

38
odoo_website_helpdesk/models/project_task.py

@ -0,0 +1,38 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from odoo import fields, models
class ProjectTask(models.Model):
"""Extends the 'project.task' model to add a Many2one field to link the task
with a help ticket, and a boolean field to indicate whether the linked help
ticket has been invoiced or not.
"""
_inherit = 'project.task'
ticket_id = fields.Many2one('help.ticket', string='Ticket',
help='The help ticket associated with this '
'recordThis field allows you to link '
'this record to an existing help ticket.')
ticket_billed = fields.Boolean(string='Billed', default=False,
help="Whether the Ticket has been Invoiced "
"or Not")

40
odoo_website_helpdesk/models/res_config_settings.py

@ -0,0 +1,40 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from odoo import fields, models
class ResConfigSettings(models.TransientModel):
"""
This transient model inherits from res.config.settings and adds a boolean
field `show_create_task` that is used as a configuration parameter to
control whether the "Create Task" button is visible on the website
helpdesk page. The`config_parameter` attribute specifies the name
of the corresponding configuration parameter in the database.
"""
_inherit = 'res.config.settings'
show_create_task = fields.Boolean(
string="Create Tasks",
config_parameter='odoo_website_helpdesk.show_create_task',
help='Whether to show the "Create Task" button on the website helpdesk '
'page. This field is used as a configuration parameter to control '
'whether the button is visible or not.')

66
odoo_website_helpdesk/models/ticket_stage.py

@ -0,0 +1,66 @@
# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Anfas Faisal K (odoo@cybrosys.info)
#
# You can modify it under the terms of the GNU AFFERO
# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
#
# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
# (AGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
################################################################################
from odoo import fields, models
class HelpDeskStage(models.Model):
"""
This model represents the stages of a helpdesk ticket. A stage is used to
indicate the current state of a ticket, such as 'New', 'In Progress',
'Resolved', or 'Closed'. Stages are used to organize and track the
progress of tickets throughout their lifecycle.
"""
_name = 'ticket.stage'
_description = 'Ticket Stage'
_order = 'sequence, id'
name = fields.Char(
string='Name',
help='The name of the stage. This field is used to identify the stage '
'and is displayed in various views and reports.')
active = fields.Boolean(
string='Active',
default=True,
help='Whether the stage is active or not. If this field is set to '
'False,the stage will not be displayed in various views and '
'reports.')
sequence = fields.Integer(
string='Sequence',
default=50,
help='The sequence number of the stage. This field is used to specify '
'the order in which the stages are displayed'
'in various views and reports.')
closing_stage = fields.Boolean(
string='Closing Stage',
default=False,
help='Whether the stage is a closing stage or not. A closing stage is a'
'stage that indicates that the helpdesk ticket has been resolved '
'or closed. This field is used to identify the closing stage and '
'is used in various calculations and reports.')
folded = fields.Boolean(
string='Folded in Kanban',
default=False,
help='Whether the stage is folded in the Kanban view or not. If this '
'field is set to True, the stage will be displayed in a collapsed '
'state in the Kanban view, which can be expanded by clicking on '
'it.This field is used to control the behavior of the Kanban view.'
)

13
odoo_website_helpdesk/report/help_ticket_reports.xml

@ -0,0 +1,13 @@
<?xml version="1.0" encoding="UTF-8" ?>
<odoo>
<!-- Report Function in Ticket -->
<record id="report_ticket" model="ir.actions.report">
<field name="name">Support Ticket</field>
<field name="model">help.ticket</field>
<field name="report_type">qweb-pdf</field>
<field name="report_name">odoo_website_helpdesk.help_ticket_template</field>
<field name="report_file">odoo_website_helpdesk.help_ticket_template</field>
<field name="binding_model_id" ref="model_help_ticket"/>
<field name="binding_type">report</field>
</record>
</odoo>

98
odoo_website_helpdesk/report/help_ticket_templates.xml

@ -0,0 +1,98 @@
<?xml version="1.0" encoding="UTF-8" ?>
<odoo>
<!-- report_help_ticket-->
<template id="help_ticket_template">
<t t-call="web.html_container">
<t t-foreach="docs" t-as="o">
<t t-call="web.external_layout">
<div class="page">
<div style="margin-bottom: 10px;">
<div class="text-center"
style="font-weight: 400 !important; font-size: 2rem !important;">
<t t-esc="o.name"/>
-
<t t-esc="o.subject"/>
</div>
<br/>
<table class="table table-bordered mt32">
<thead>
<tr>
<th class="text-center">
<span>Customer :</span>
</th>
<th class="text-center">
<span>Description :</span>
</th>
<th class="text-center">
<span>Priority :</span>
</th>
</tr>
</thead>
<tbody>
<tr class="text-center">
<td>
<span t-field="o.customer_id"
t-options='{"widget": "contact", "fields": ["address", "name"], "no_marker": True}'/>
</td>
<td>
<h3 t-field="o.description"/>
</td>
<td>
<h3 t-field="o.priority"/>
</td>
</tr>
</tbody>
</table>
</div>
<t t-set="tasks"
t-value="request.env['project.task'].search([('ticket_id', '=', o.id)])"/>
<t t-if="tasks">
<div>
<h3 class="text-center">
<strong>Tasks</strong>
</h3>
</div>
<table class="table table-bordered mt32">
<t t-foreach="tasks" t-as="task">
<thead>
<tr>
<th class="text-center">
<span>Task Name</span>
</th>
<th class="text-center"
t-if="task.analytic_account_id">
<span>Analytic Account</span>
</th>
<th class="text-center">
<span>Assigned to</span>
</th>
<th class="text-center">
<span>Total Hours Spend</span>
</th>
</tr>
</thead>
<tbody>
<tr class="text-center">
<td>
<span t-field="task.name"/>
</td>
<td t-if="task.analytic_account_id">
<span t-field="task.analytic_account_id"/>
</td>
<td>
<span t-esc="', '.join(map(lambda x: (x.name), task.user_ids))"/>
</td>
<td>
<span t-field="task.effective_hours"/>
</td>
</tr>
</tbody>
</t>
</table>
</t>
</div>
</t>
</t>
</t>
</template>
</odoo>

12
odoo_website_helpdesk/security/ir.model.access.csv

@ -0,0 +1,12 @@
id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
access_help_ticket,access.help.ticket,model_help_ticket,base.group_user,1,1,1,1
access_help_ticket_teams,access.help.team,model_help_team,base.group_user,1,1,1,1
access_help_ticket_stage,access.ticket.stage,model_ticket_stage,base.group_user,1,1,1,1
access_helps_ticket,access.help.ticket,model_help_ticket,base.group_portal,1,1,1,1
access_helps_ticket_teams,access.help.team,model_help_team,base.group_portal,1,1,1,1
access_helps_ticket_stage,access.ticket.stage,model_ticket_stage,base.group_portal,1,1,1,1
1 id name model_id:id group_id:id perm_read perm_write perm_create perm_unlink
2 access_help_ticket access.help.ticket model_help_ticket base.group_user 1 1 1 1
3 access_help_ticket_teams access.help.team model_help_team base.group_user 1 1 1 1
4 access_help_ticket_stage access.ticket.stage model_ticket_stage base.group_user 1 1 1 1
5 access_helps_ticket access.help.ticket model_help_ticket base.group_portal 1 1 1 1
6 access_helps_ticket_teams access.help.team model_help_team base.group_portal 1 1 1 1
7 access_helps_ticket_stage access.ticket.stage model_ticket_stage base.group_portal 1 1 1 1

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odoo_website_helpdesk/static/description/index.html

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<div style="background-color: #714B67; min-height: 600px; width: 100%; padding: 15px; position: relative;">
<!-- TITLE BAR -->
<div
style="border-bottom: 1px solid #875A7B; padding: 15px; display: flex; justify-content: space-between; align-items: center;">
<img src="./assets/misc/cybrosys-logo.png" width="42" height="42"
style="width: 42px; height: 42px;"/>
<div>
<div style="color: #7C7BAD; font-size: 14px; font-family: 'Montserrat', sans-serif; font-weight: bold; background-color: white; display: inline-block; padding: 3px 10px; border-radius: 50px;"
class="mr-2">
<i class="fa fa-check mr-1"></i>Community
</div>
</div>
</div>
<!-- END OF TITLE BAR -->
<!-- APP HERO -->
<h1 style="color: #FFFFFF; font-weight: bolder; font-size: 50px; text-align: center; margin-top: 50px;">
Website Helpdesk Support Ticket Management
</h1>
<p style="color:#FFFFFF; padding: 8px 15px; text-align: center; font-size: 24px;">
A Module For Managing Support Tickets
</p>
<!-- END OF APP HERO -->
<img src="assets/screenshots/Website-helpdesk-support-ticket-management-gif-v15.gif"
style="width: 75%; height: auto; position: absolute; margin-left: auto; margin-right: auto; top: 45%; left: 12%; right: auto;"/>
</div>
<!-- NAVIGATION SECTION -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px; margin-top: 300px;">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/compass.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Explore This
Module</h2>
</div>
<div class="row my-4" style="font-family: 'Montserrat', sans-serif;">
<div class="col-sm-12 col-md-6 my-3">
<a href="#overview">
<div class="d-flex justify-content-between align-items-center"
style="background-color: #f5f5f5; padding: 30px; width: 100%;">
<div>
<span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Overview</span>
<span
style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33; display: block;">Learn
more about this
module</span>
</div>
<img src="./assets/misc/right-arrow.png" width="36" height="36"/>
</div>
</a>
</div>
<div class="col-sm-12 col-md-6 my-3">
<a href="#features">
<div class="d-flex justify-content-between align-items-center"
style="background-color: #f5f5f5; padding: 30px; width: 100%;">
<div>
<span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Features</span>
<span
style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33; display: block;">View
features of this
module</span>
</div>
<img src="./assets/misc/right-arrow.png" width="36" height="36"/>
</div>
</a>
</div>
<div class="col-sm-12 col-md-6 my-3">
<a href="#screenshots">
<div class="d-flex justify-content-between align-items-center"
style="background-color: #f5f5f5; padding: 30px; width: 100%;">
<div>
<span style="color: #714B67; font-size: 24px; font-weight: 500; display: block;">Screenshots</span>
<span
style="color: #714B67; font-size: 16px; font-weight: 400; color:#282F33; display: block;">View
screenshots for this
module</span>
</div>
<img src="./assets/misc/right-arrow.png" width="36" height="36"/>
</div>
</a>
</div>
</div>
<!-- END OF NAVIGATION SECTION -->
<!-- OVERVIEW SECTION -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;" id="overview">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/pie-chart.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Overview
</h2>
</div>
<div class="row"
style="font-family: 'Montserrat', sans-serif; font-weight: 400; font-size: 14px; line-height: 200%;">
<div class="col-sm-12 py-4">
<p>
In the Helpdesk Support App, one can Create Ticket through website portal and can view their tickets. The Internal user can assign the ticket to any team and link to any project if needed and can invoice based on the timesheet
</p>
</div>
</div>
<!-- END OF OVERVIEW SECTION -->
<!-- FEATURES SECTION -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;" id="features">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/features.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Features
</h2>
</div>
<div class="row"
style="font-family: 'Montserrat', sans-serif; font-weight: 400; font-size: 14px; line-height: 200%;">
<div class="col-sm-12 col-md-6">
<div class="d-flex align-items-start"
style="margin-top: 40px; margin-bottom: 40px">
<img src="./assets/misc/check-box.png" class="mr-2"/>
<div>
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Website Ticket Creation
</span>
</div>
</div>
<div class="d-flex align-items-start"
style="margin-top: 40px; margin-bottom: 40px">
<img src="./assets/misc/check-box.png" class="mr-2"/>
<div>
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
View created tickets from portal
</span>
</div>
</div>
<div class="d-flex align-items-start"
style="margin-top: 40px; margin-bottom: 40px">
<img src="./assets/misc/check-box.png" class="mr-2"/>
<div>
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Create Tasks for the project linked to the Ticket </span>
</div>
</div>
<div class="d-flex align-items-start"
style="margin-top: 40px; margin-bottom: 40px">
<img src="./assets/misc/check-box.png" class="mr-2"/>
<div>
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Link a project to the Ticket and invoice based on the tasks timesheet
</span>
</div>
</div>
<div class="d-flex align-items-start"
style="margin-top: 40px; margin-bottom: 40px">
<img src="./assets/misc/check-box.png" class="mr-2"/>
<div>
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Tickets can be viewed and managed from backend
</span>
</div>
</div>
<div class="d-flex align-items-start"
style="margin-top: 40px; margin-bottom: 40px">
<img src="./assets/misc/check-box.png" class="mr-2"/>
<div>
<span style="display: block; font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Customise stages or use predefined stages for seeing the status of ticket
</span>
</div>
</div>
</div>
</div>
<!-- END OF FEATURES SECTION -->
<!-- SCREENSHOTS SECTION -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;"
id="screenshots">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/pictures.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Screenshots
</h2>
</div>
<div class="row">
<div class="col-sm-12">
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Create Tickets From Website
</h3>
<img src="./assets/screenshots/Screenshot1.png"
class="img-thumbnail"><br/> <h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Get Confirmation/Success Message For Ticket Creation
</h3><br/>
<img src="./assets/screenshots/Screenshot2.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
View Created Tickets From Portal
</h3>
<img src="./assets/screenshots/Screenshot4.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
View The Details Of Each Ticket By Hovering Over Them.
</h3>
<img src="./assets/screenshots/Screenshot3.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Configure Stages For Tickets
</h3>
<img src="./assets/screenshots/stages.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
View Tickets According To Stages In Kanban View.
</h3>
<img src="./assets/screenshots/ticket view menu.png"
class="img-thumbnail">
</div>
</div>
<div class="col-sm-12">
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Create / Configure Helpdesk Team
</h3>
<img src="./assets/screenshots/teams.png"
class="img-thumbnail"><br/>
<img src="./assets/screenshots/team form.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Create Tickets From Backend Normally
</h3>
<img src="./assets/screenshots/form ticket.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Enable 'Create Tasks' From Configuration Settings To Create Tasks For The Project Linked To The Ticket
</h3>
<img src="./assets/screenshots/setting create task.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Turn On 'Create Task' Toggle Inside The Ticket Form To Link A Project To The Ticket
</h3>
<img src="./assets/screenshots/create teask shiw.png"
class="img-thumbnail"><br/><h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Create Task:
</h3><br/>
<img src="./assets/screenshots/taskview.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Turn On 'Billable' Toggle Inside The Ticket Form To Create Invoice Based On The Tasks Timesheet
</h3>
<img src="./assets/screenshots/create_invoice.png"
class="img-thumbnail"><br/><h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Create Invoice:
</h3><br/>
<img src="./assets/screenshots/bill_createinvoice.png"
class="img-thumbnail">
</div>
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Print PDF Report Of The Ticket From Backend
</h3>
<img src="./assets/screenshots/support ticket_print.png"
class="img-thumbnail">
</div>
</div>
<div class="col-sm-12">
<div style="display: block; margin: 30px auto;">
<h3 style="font-family: 'Montserrat', sans-serif; font-size: 18px; font-weight: bold;">
Ticket (pdf):
</h3>
<img src="./assets/screenshots/report_templatewertyu.png"
class="img-thumbnail">
</div>
</div>
</div>
<!-- END OF SCREENSHOTS SECTION -->
<!-- RELATED PRODUCTS -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/categories.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Related
Products
</h2>
</div>
<div class="row">
<div class="col-sm-12">
<div id="demo1" class="row carousel slide" data-ride="carousel">
<!-- The slideshow -->
<div class="carousel-inner" style="padding: 30px;">
<div class="carousel-item" style="min-height: 198.656px;">
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
style="float:left">
<a href="https://apps.odoo.com/apps/modules/15.0/export_stockinfo_xls/" target="_blank">
<div style="border-radius:10px">
<img class="img img-responsive center-block"
style="border-radius: 0px;"
src="./assets/modules/export_image.png">
</div>
</a>
</div>
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
style="float:left">
<a href="https://apps.odoo.com/apps/modules/15.0/custom_gantt_view/"
target="_blank">
<div style="border-radius:10px">
<img class="img img-responsive center-block"
style="border-radius: 0px;"
src="./assets/modules/gantt_image.png">
</div>
</a>
</div>
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
style="float:left">
<a href="https://apps.odoo.com/apps/modules/15.0/sales_credit_limit/" target="_blank">
<div style="border-radius:10px">
<img class="img img-responsive center-block"
style="border-radius: 0px;"
src="./assets/modules/credit_image.png">
</div>
</a>
</div>
</div>
<div class="carousel-item active"
style="min-height: 198.656px;">
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
style="float:left">
<a href="https://apps.odoo.com/apps/modules/15.0/base_account_budget/" target="_blank">
<div style="border-radius:10px">
<img class="img img-responsive center-block"
style="border-radius: 0px;"
src="./assets/modules/budget_image.png">
</div>
</a>
</div>
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
style="float:left">
<a href="https://apps.odoo.com/apps/modules/15.0/product_to_quotation/" target="_blank">
<div style="border-radius:10px">
<img class="img img-responsive center-block"
style="border-radius: 0px;"
src="./assets/modules/quotation_image.png">
</div>
</a>
</div>
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16"
style="float:left">
<a href="https://apps.odoo.com/apps/modules/15.0/employee_documents_expiry/" target="_blank">
<div style="border-radius:10px">
<img class="img img-responsive center-block"
style="border-radius: 0px;"
src="./assets/modules/employee_image.png">
</div>
</a>
</div>
</div>
</div>
<!-- Left and right controls -->
<a class="carousel-control-prev" href="#demo1" data-slide="prev"
style="width:35px; color:#000"> <span
class="carousel-control-prev-icon"><i
class="fa fa-chevron-left"
style="font-size:24px"></i></span>
</a> <a class="carousel-control-next" href="#demo1"
data-slide="next" style="width:35px; color:#000">
<span class="carousel-control-next-icon"><i
class="fa fa-chevron-right"
style="font-size:24px"></i></span>
</a>
</div>
</div>
</div>
<!-- END OF RELATED PRODUCTS -->
<!-- OUR SERVICES -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/star.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Our Services
</h2>
</div>
<div class="container my-5">
<div class="row">
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #1dd1a1 !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/cogs.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Customization</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #ff6b6b !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/wrench.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Implementation</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #6462CD !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/lifebuoy.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Support</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #ffa801 !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/user.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Hire
Odoo
Developer</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #54a0ff !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/puzzle.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Integration</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #6d7680 !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/update.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Migration</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #786fa6 !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/consultation.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Consultancy</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #f8a5c2 !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/training.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Implementation</h6>
</div>
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4">
<div class="d-flex justify-content-center align-items-center mx-3 my-3"
style="background-color: #e6be26 !important; border-radius: 15px !important; height: 80px; width: 80px;">
<img src="assets/icons/license.png" class="img-responsive"
height="48px" width="48px">
</div>
<h6 class="text-center"
style="font-family: Montserrat, 'sans-serif' !important; font-weight: bold;">
Odoo
Licensing Consultancy</h6>
</div>
</div>
</div>
<!-- END OF END OF OUR SERVICES -->
<!-- OUR INDUSTRIES -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/corporate.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Our
Industries
</h2>
</div>
<div class="container my-5">
<div class="row">
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/trading-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
Trading
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
Easily procure
and
sell your products</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/pos-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
POS
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
Easy
configuration
and convivial experience</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/education-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
Education
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
A platform for
educational management</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/manufacturing-black.png"
class="img-responsive mb-3" height="48px"
width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
Manufacturing
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
Plan, track and
schedule your operations</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/ecom-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
E-commerce &amp; Website
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
Mobile
friendly,
awe-inspiring product pages</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/service-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
Service Management
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
Keep track of
services and invoice</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/restaurant-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
Restaurant
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
Run your bar or
restaurant methodically</p>
</div>
</div>
<div class="col-lg-3">
<div class="my-4 d-flex flex-column justify-content-center"
style="background-color: #f6f8f9 !important; border-radius: 0px; padding: 2rem !important; height: 250px !important;">
<img src="./assets/icons/hotel-black.png"
class="img-responsive mb-3" height="48px" width="48px">
<h5 style="font-family: Montserrat, sans-serif !important; color: #000 !important; font-weight: bold;">
Hotel Management
</h5>
<p style="font-family: Montserrat, sans-serif !important; font-size: 0.9rem !important;">
An
all-inclusive
hotel management application</p>
</div>
</div>
</div>
</div>
<!-- END OF END OF OUR INDUSTRIES -->
<!-- SUPPORT -->
<div class="d-flex align-items-center"
style="border-bottom: 2px solid #714B67; padding: 15px 0px;">
<div class="d-flex justify-content-center align-items-center mr-2"
style="background-color: #F5F5F5; border-radius: 0px; width: 40px; height: 40px;">
<img src="./assets/misc/customer-support.png"/>
</div>
<h2 class="mt-2"
style="font-family: 'Montserrat', sans-serif; font-size: 24px; font-weight: bold;">
Support
</h2>
</div>
<div class="container mt-5">
<div class="row">
<div class="col-sm-12 col-md-6">
<div style="background-color: #F6F8F9; padding: 30px; display: flex; align-items: center;">
<div class="mr-4"
style="background-color: #714B67; display: inline-block; height: 70px; width: 70px; display: flex; align-items: center; justify-content: center;">
<img src="./assets/misc/support.png" height="48" width="48"
style="width: 42px; height: 42px;"/>
</div>
<div>
<h4>Need Help?</h4>
<p style="line-height: 100%;">Got questions or need help?
Get in touch.</p>
<a href="mailto:odoo@cybrosys.com">
<p style="font-weight: 400; font-size: 28px; line-height: 80%; color: #714B67;">
odoo@cybrosys.com</p>
</a>
</div>
</div>
</div>
<div class="col-sm-12 col-md-6">
<div style="background-color: #F6F8F9; padding: 30px; display: flex; align-items: center;">
<div class="mr-4"
style="background-color: #2AC44D; display: inline-block; height: 70px; width: 70px; display: flex; align-items: center; justify-content: center;">
<img src="./assets/misc/whatsapp.png" height="52" width="52"
style="width: 52px; height: 52px;"/>
</div>
<div>
<h4>WhatsApp</h4>
<p style="line-height: 100%;">Say hi to us on WhatsApp!</p>
<a href="https://api.whatsapp.com/send?phone=918606827707">
<p style="font-weight: 400; font-size: 28px; line-height: 80%; color: #714B67;">
+91 86068
27707</p>
</a>
</div>
</div>
</div>
</div>
<div class="row">
<div class="col-sm-12 my-5 d-flex justify-content-center align-items-center">
<img src="./assets/misc/logo.png" width="144" height="31"
style="width:144px; height: 31px; margin-top: 40px;"/>
</div>
</div>
</div>
<!-- END OF SUPPORT -->

49
odoo_website_helpdesk/static/src/js/ticket_details.js

@ -0,0 +1,49 @@
odoo.define("odoo_website_helpdesk.ticket_details", function (require) {
"use strict";
// Import the PublicWidget module
var PublicWidget = require('web.public.widget');
// Define the Template widget extend
var Template = PublicWidget.Widget.extend({
selector: ".o_portal_my_doc_table", //Select the table element
events: {
'mouseover #popover': '_onMouseover', // Register the mouseover event on the popover element
},
_onMouseover: function (event) {
var item_text = "";
// If the current target element has inner text
if (event.currentTarget.innerText) {
// Build the text to be displayed in the popover
item_text =
"Ticket : " +
event.currentTarget.innerText +
"<br/>" +
"Subject : " +
event.currentTarget.parentElement.parentElement.children[5].outerText+
"<br/>" +
"Cost : " +
event.currentTarget.parentElement.parentElement.children[4].outerText +
"<br/>" +
"Priority : " +
event.currentTarget.parentElement.parentElement.children[8].outerText+
"<br/>" +"<br/>" +
"Description : " +
event.currentTarget.parentElement.parentElement.children[3].outerText +
"<br/>";
}
// Initialize the popover with the built text
$(event.currentTarget).popover({
html: true,
placement: "right",
trigger: "hover",
title: "Ticket Details",
content: "<span>" + item_text + "</span>",
});
},
});
// Register the Template widget as 'ticket_form'
PublicWidget.registry.ticket_form = Template;
return Template;
});

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