diff --git a/odoo_website_helpdesk/README.rst b/odoo_website_helpdesk/README.rst new file mode 100644 index 000000000..e14599bcc --- /dev/null +++ b/odoo_website_helpdesk/README.rst @@ -0,0 +1,47 @@ +.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg + :target: https://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +Website Helpdesk Support Ticket Management +========================================== +* HelpDesk Support for Odoo 15 community edition + +Installation +============ + - www.odoo.com/documentation/15.0/setup/install.html + - Install our custom addon + +License +------- +General Public License, Version 3 (AGPL v3). +(https://www.gnu.org/licenses/agpl-3.0-standalone.html) + +Company +------- +* `Cybrosys Techno Solutions `__ + +Credits +------- +* Developers: (V15) Anfas Faisal K, + (V16) Robin, +* Contact: odoo@cybrosys.com + +Contacts +-------- +* Mail Contact : odoo@cybrosys.com + +Bug Tracker +----------- +Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. + +Maintainer +========== +.. image:: https://cybrosys.com/images/logo.png + :target: https://cybrosys.com + +This module is maintained by Cybrosys Technologies. + +For support and more information, please visit https://www.cybrosys.com + +Further information +=================== +HTML Description: ``__ diff --git a/odoo_website_helpdesk/__init__.py b/odoo_website_helpdesk/__init__.py new file mode 100644 index 000000000..a949b3f3f --- /dev/null +++ b/odoo_website_helpdesk/__init__.py @@ -0,0 +1,23 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from . import controllers +from . import models diff --git a/odoo_website_helpdesk/__manifest__.py b/odoo_website_helpdesk/__manifest__.py new file mode 100644 index 000000000..288c85be9 --- /dev/null +++ b/odoo_website_helpdesk/__manifest__.py @@ -0,0 +1,60 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +{ + 'name': "Website Helpdesk Support Ticket Management", + 'version': '15.0.1.0.0', + 'category': 'Extra Tools', + 'summary': 'Website Helpdesk Support Ticket Management for Odoo 15 ' + 'Community', + 'description': 'This module adds support ticket management functionality ' + 'to your website helpdesk, allowing your customers to ' + 'easily create, view, and respond to support tickets.', + 'author': "Cybrosys Techno Solutions", + 'company': 'Cybrosys Techno Solutions', + 'maintainer': 'Cybrosys Techno Solutions', + 'website': "https://cybrosys.com/", + 'depends': ['website', 'sale_project', 'hr_timesheet'], + 'data': [ + 'security/ir.model.access.csv', + 'data/ticket_sequence_data.xml', + 'data/ticket_stage_data.xml', + 'report/help_ticket_reports.xml', + 'report/help_ticket_templates.xml', + 'views/ticket_stage_views.xml', + 'views/help_ticket_views.xml', + 'views/help_team_views.xml', + 'views/portal_templates.xml', + 'views/res_config_settings_views.xml', + 'views/website_form_views.xml', + 'views/odoo_website_helpdesk_menus.xml', + ], + 'assets': { + 'web.assets_frontend': [ + 'odoo_website_helpdesk/static/src/js/ticket_details.js', + ], + }, + 'images': ['static/description/banner.png'], + 'license': 'AGPL-3', + 'installable': True, + 'auto_install': False, + 'application': True, +} diff --git a/odoo_website_helpdesk/controllers/__init__.py b/odoo_website_helpdesk/controllers/__init__.py new file mode 100644 index 000000000..d46b532ca --- /dev/null +++ b/odoo_website_helpdesk/controllers/__init__.py @@ -0,0 +1,23 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from . import odoo_website_helpdesk +from . import portal diff --git a/odoo_website_helpdesk/controllers/odoo_website_helpdesk.py b/odoo_website_helpdesk/controllers/odoo_website_helpdesk.py new file mode 100644 index 000000000..ea6a1a98a --- /dev/null +++ b/odoo_website_helpdesk/controllers/odoo_website_helpdesk.py @@ -0,0 +1,111 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +import base64 +import json + +from psycopg2 import IntegrityError + +from odoo import _ +from odoo.addons.website.controllers.form import WebsiteForm +from odoo.exceptions import ValidationError +from odoo.http import request + + +class WebsiteForm(WebsiteForm): + """This module extends the functionality of the website form controller + to handle the creation of new help desk tickets. It provides a new + controller to display a list of tickets for the current user in their + portal, and overrides the website form controller's method for handling + form submissions to create a new help desk ticket instead.""" + def _handle_website_form(self, model_name, **kwargs): + """Website Help Desk Form""" + if model_name == 'help.ticket': + rec_val = { + 'customer_name': kwargs.get('customer_name'), + 'subject': kwargs.get('subject'), + 'description': kwargs.get('description'), + 'email': kwargs.get('email_from'), + 'phone': kwargs.get('phone'), + 'priority': kwargs.get('priority'), + 'stage_id': request.env['ticket.stage'].search( + [('name', '=', 'Inbox')], limit=1).id, + } + partner = request.env['res.users'].sudo().browse( + request.session.uid).partner_id + if partner: + rec_val['customer_id'] = partner.id + else: + rec_val['public_ticket'] = True + ticket_id = request.env['help.ticket'].sudo().create(rec_val) + request.session['ticket_number'] = ticket_id.name + request.session['ticket_id'] = ticket_id.id + model_record = request.env['ir.model'].sudo().search( + [('model', '=', model_name)]) + data = self.extract_data(model_record, request.params) + if 'ticket_attachment' in request.params \ + or request.httprequest.files or data.get('attachments'): + attached_files = data.get('attachments') + for attachment in attached_files: + attached_file = attachment.read() + request.env['ir.attachment'].sudo().create({ + 'name': attachment.filename, + 'res_model': 'help.ticket', + 'res_id': ticket_id.id, + 'type': 'binary', + 'datas': base64.encodebytes(attached_file), + }) + request.session['form_builder_model_model'] = model_record.model + request.session['form_builder_model'] = model_record.name + request.session['form_builder_id'] = ticket_id.id + return json.dumps({'id': ticket_id.id}) + else: + model_record = request.env['ir.model'].sudo().search( + [('model', '=', model_name)]) + if not model_record: + return json.dumps({ + 'error': _("The form's specified model does not exist") + }) + try: + data = self.extract_data(model_record, request.params) + # If we encounter an issue while extracting data + except ValidationError as error: + return json.dumps({'error_fields': error.args[0]}) + try: + id_record = self.insert_record(request, model_record, + data['record'], data['custom'], + data.get('meta')) + if id_record: + self.insert_attachment(model_record, id_record, + data['attachments']) + # in case of an email, we want to send it immediately + # instead of waiting for the email queue to process + if model_name == 'mail.mail': + request.env[model_name].sudo().browse(id_record).send() + # Some fields have additional SQL constraints that we can't check + # generically Ex: crm.lead.probability which is a float between 0 + # and 1 TODO: How to get the name of the erroneous field ? + except IntegrityError: + return json.dumps(False) + request.session['form_builder_model_model'] = model_record.model + request.session['form_builder_model'] = model_record.name + request.session['form_builder_id'] = id_record + return json.dumps({'id': id_record}) diff --git a/odoo_website_helpdesk/controllers/portal.py b/odoo_website_helpdesk/controllers/portal.py new file mode 100644 index 000000000..e90145711 --- /dev/null +++ b/odoo_website_helpdesk/controllers/portal.py @@ -0,0 +1,67 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from odoo import http +from odoo.addons.portal.controllers import portal +from odoo.http import request + + +class TicketPortal(portal.CustomerPortal): + """ Controller for handling customer portal related actions related to + helpdesk tickets. + """ + def _prepare_home_portal_values(self, counters): + """Prepares a dictionary of values to be used in the home portal view + and get their count.""" + values = super()._prepare_home_portal_values(counters) + if 'ticket_count' in counters: + ticket_count = request.env['help.ticket'].search_count( + self._get_tickets_domain()) + values['ticket_count'] = ticket_count + return values + + def _get_tickets_domain(self): + """ Checking domain""" + return [('customer_id', '=', request.env.user.partner_id.id)] + + @http.route(['/my/tickets'], type='http', auth="user", website=True) + def portal_my_tickets(self): + """Displays a list of tickets for the current user in the user's + portal.""" + domain = self._get_tickets_domain() + tickets = request.env['help.ticket'].search(domain) + values = { + 'default_url': "/my/tickets", + 'tickets': tickets, + 'page_name': 'ticket', + } + return request.render("odoo_website_helpdesk.portal_my_tickets", + values) + + +class WebsiteHelpDeskForm(http.Controller): + """ This controller handles the helpdesk ticket form and its submission.""" + + @http.route(['/helpdesk_ticket'], type='http', auth="public", website=True, + sitemap=True) + def helpdesk_ticket(self): + """Render the helpdesk ticket form.""" + return request.render('odoo_website_helpdesk.ticket_form') diff --git a/odoo_website_helpdesk/data/ticket_sequence_data.xml b/odoo_website_helpdesk/data/ticket_sequence_data.xml new file mode 100644 index 000000000..483e21d40 --- /dev/null +++ b/odoo_website_helpdesk/data/ticket_sequence_data.xml @@ -0,0 +1,23 @@ + + + + + + Helpdesk + help.ticket + TKT + 5 + + + + + + Helpdesk Invoice + ticket.invoice + INV/TKT/%(year)s/ + 3 + + + + + diff --git a/odoo_website_helpdesk/data/ticket_stage_data.xml b/odoo_website_helpdesk/data/ticket_stage_data.xml new file mode 100644 index 000000000..bd5997fd4 --- /dev/null +++ b/odoo_website_helpdesk/data/ticket_stage_data.xml @@ -0,0 +1,32 @@ + + + + + + 10 + Inbox + + + + 15 + Draft + + + + 20 + In Progress + + + + 25 + Done + + + + + 30 + Canceled + + + + diff --git a/odoo_website_helpdesk/doc/RELEASE_NOTES.md b/odoo_website_helpdesk/doc/RELEASE_NOTES.md new file mode 100644 index 000000000..abd85b33b --- /dev/null +++ b/odoo_website_helpdesk/doc/RELEASE_NOTES.md @@ -0,0 +1,9 @@ +## Module + +#### 17.08.2023 +#### Version 15.0.1.0.0 +#### ADD +- Initial commit for Website Helpdesk Support Ticket Management + + + diff --git a/odoo_website_helpdesk/i18n/ar_SY.po b/odoo_website_helpdesk/i18n/ar_SY.po new file mode 100644 index 000000000..f42515341 --- /dev/null +++ b/odoo_website_helpdesk/i18n/ar_SY.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:04+0000\n" +"PO-Revision-Date: 2023-02-14 12:04+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Analytic Account" +msgstr "حساب تحليلي" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Assigned to" +msgstr "مخصص ل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Customer :" +msgstr ": عميل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Description :" +msgstr ": وصف" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Priority :" +msgstr ": أولوية" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Task Name" +msgstr "اسم المهمة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Total Hours Spend" +msgstr "إجمالي ساعات الإنفاق" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Tasks" +msgstr "مهام" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "الإجراءات اللازمة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "نشيط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "أنشطة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "زخرفة استثناء النشاط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "حالة النشاط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "رمز نوع النشاط" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "عدد المرفقات" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "قابل للفوترة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "فاتورة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "Closing Stage" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "لون" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "إعدادات التكوين" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "إعدادات" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "التكلفة بالساعة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "إنشاء فاتورة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "إنشاء مهمة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "إنشاء المهام" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "انشأ من قبل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "تم إنشاؤها على" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr ": عميل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "اسم الزبون" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "تاريخ" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "يمسح" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "وصف" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "اسم العرض" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "القائمة المنسدلة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "بريد إلكتروني" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "تاريخ الانتهاء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "متابعون" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "تذاكر مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "فريق مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "تذكرة مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "تذاكر مكتب المساعدة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "عالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "أيقونة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "قيد اليومية" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "قليل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "أعضاء" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "رسائل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "الموعد النهائي لنشاطي" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "شركتي" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "تذاكري" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "اسم" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "جديد" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "الموعد النهائي للنشاط التالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "ملخص النشاط التالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "نوع النشاط التالي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "طبيعي" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "عدد الإجراءات" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "عدد الأخطاء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "عدد الرسائل التي تتطلب اتخاذ إجراء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "هاتف" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr ": أولوية" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr ": أولوية" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "منتج" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "مشروع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "قدم السبب بالتفصيل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "تذكرة عامة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "مستخدم مسؤول" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "خطأ في تسليم الرسائل القصيرة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "تسلسل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "منتج الخدمة" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "إعدادات" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "منصة" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "مراحل" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "تاريخ البدء" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "موضوع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr ": موضوع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "يُقدِّم" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "يدعم" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "بطاقة الدعم" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "تذاكر الدعم الفني" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "المهمة" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "مهام" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr ": فريق" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "!شكرًا لك" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "النموذج المحدد للنموذج غير موجود" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "لا يوجد حاليا أي تذاكر صادرة لحسابك" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "تذكرة" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "مرحلة التذكرة" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "تذاكر" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "نوع نشاط الاستثناء المسجل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "منخفظ جدا" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "عالي جدا" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "منخفظ جدا" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "رسائل الموقع" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "سجل اتصالات الموقع" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "تذكرتك" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "عميل" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/de_CH.po b/odoo_website_helpdesk/i18n/de_CH.po new file mode 100644 index 000000000..30b2ef303 --- /dev/null +++ b/odoo_website_helpdesk/i18n/de_CH.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:48+0000\n" +"PO-Revision-Date: 2023-02-14 12:48+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Konfigurationseinstellungen" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "Helpdesk-tickets" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "Hoog" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Buchungssatz" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "Laag" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "Mijn kaartjes" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "Normaal" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "Prioriteit" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "Prioriteit :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "Openbaar kaartje" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "Indienen" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "Steun" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "Ondersteuningsticket" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "Ondersteuningstickets" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Aufgabe" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Ticket" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Ticket-fase" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Kaartjes" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Heel hoog" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Heel laag" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "Uw kaartje" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/es_AR.po b/odoo_website_helpdesk/i18n/es_AR.po new file mode 100644 index 000000000..6fd0335b5 --- /dev/null +++ b/odoo_website_helpdesk/i18n/es_AR.po @@ -0,0 +1,838 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:49+0000\n" +"PO-Revision-Date: 2023-02-14 12:49+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_template +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Opciones de configuración" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "Mesa de ayuda" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "Equipo de asistencia técnica" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "Ticket de asistencia técnica" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr " + +Tickets de la mesa de ayuda" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "Alto" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Asiento contable" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "Bajo" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "Mis entradas" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "Normal" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "Prioridad" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "Prioridad :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "Boleto Público" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "ticket de soporte" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "entradas de soporte" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Tarea" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Boleto" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Etapa de entradas" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Entradas" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Muy alto" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Muy bajo" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/fr_BE.po b/odoo_website_helpdesk/i18n/fr_BE.po new file mode 100644 index 000000000..cd59862dc --- /dev/null +++ b/odoo_website_helpdesk/i18n/fr_BE.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:44+0000\n" +"PO-Revision-Date: 2023-02-14 12:44+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Paramètres de config" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "Équipe d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "Ticket d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "Billets d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "Haut" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Pièce comptable" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "Normale" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "Billet d'assistance" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "Billets d'assistance" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Tâche" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Billet" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Billet étape" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Des billets" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Très haut" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Très lent" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "Votre billet" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/uk_UA.po b/odoo_website_helpdesk/i18n/uk_UA.po new file mode 100644 index 000000000..3dd789a5c --- /dev/null +++ b/odoo_website_helpdesk/i18n/uk_UA.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:49+0000\n" +"PO-Revision-Date: 2023-02-14 12:49+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "Налаштування" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "Довідкова" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "Команда служби підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "Квиток у службу підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "Квитки в службу підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "Запис у журналі" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "Мої квитки" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "Пріоритет" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "Підтримка" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "Квиток підтримки" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "Квитки підтримки" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "Завдання" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "Квиток" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "Квитковий етап" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "Квитки" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "Дуже високо" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "Дуже низький" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/zh_CN.po b/odoo_website_helpdesk/i18n/zh_CN.po new file mode 100644 index 000000000..e23c2a82e --- /dev/null +++ b/odoo_website_helpdesk/i18n/zh_CN.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:48+0000\n" +"PO-Revision-Date: 2023-02-14 12:48+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "配置设置" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "服务台团队" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "帮助台票" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "帮助台门票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "高的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "会计凭证" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "低的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "我的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "普通的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "优先事项" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "优先事项 :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "任务" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "任务" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "票" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "售票阶段" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "门票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "很高" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "非常低" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "网站通讯记录" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "你的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/i18n/zh_HK.po b/odoo_website_helpdesk/i18n/zh_HK.po new file mode 100644 index 000000000..f8d880c99 --- /dev/null +++ b/odoo_website_helpdesk/i18n/zh_HK.po @@ -0,0 +1,837 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * odoo_website_helpdesk +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2023-02-14 12:48+0000\n" +"PO-Revision-Date: 2023-02-14 12:48+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid " " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" \n" +" info@yourcompany.example.com\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" \n" +" info@yourcompany.example.com" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" 3575\n" +" Demo Buena Vista Avenue\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" 3575 Demo\n" +" Buena\n" +" Vista Avenue" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"\n" +" +1\n" +" (650) 555-0111\n" +" " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" +1 (650)\n" +" 555-0111" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Ticket #" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email To" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Email\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Name\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Phone " +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Priority" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"\n" +" Subject\n" +" \n" +" *" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Analytic Account" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Assigned to" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Description :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Priority :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Task Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Total Hours Spend" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.report_help_ticket +msgid "Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__active +msgid "Active" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__billable +msgid "Billable" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_billed +msgid "Billed" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__closing_stage +msgid "Closing Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__color +msgid "Color" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_res_config_settings +msgid "Config Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_configuration +msgid "Configuration" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Contact us about anything related to our\n" +" company or services.
\n" +" We'll do our best to get back to you as soon\n" +" as possible." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__cost +msgid "Cost per hour" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Invoice" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_task +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__show_create_task +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Create Task" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_res_config_settings__show_create_task +msgid "Create Tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_uid +msgid "Created by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__create_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__create_date +msgid "Created on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Customer :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_name +msgid "Customer Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Delete" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__description +msgid "Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__display_name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__display_name +msgid "Display Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Dropdown menu" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Edit..." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__email +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__email +msgid "Email" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Enable for allowing team to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Enable to create tasks from tickets" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__end_date +msgid "End Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__folded +msgid "Folded in Kanban" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__has_message +msgid "Has Message" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "HelpDesk Tickets" +msgstr "服務台工單" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_team +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk +#: model:website.menu,name:odoo_website_helpdesk.website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_res_config_settings_view_form +msgid "Helpdesk" +msgstr "服務台" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_help_team +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__team_id +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_team +msgid "Helpdesk Team" +msgstr "服務台團隊" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_general_settings +#: model:ir.model,name:odoo_website_helpdesk.model_help_ticket +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.help_ticket_view_calendar +msgid "Helpdesk Ticket" +msgstr "幫助台票" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_tickets +msgid "Helpdesk Tickets" +msgstr "幫助台門票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__3 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "High" +msgstr "高的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__id +msgid "ID" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__invoice_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Invoices" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Issue Description" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Issue description in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_account_move +msgid "Journal Entry" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket____last_update +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage____last_update +msgid "Last Modified on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_uid +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__write_date +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__write_date +msgid "Last Updated on" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__1 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Low" +msgstr "低的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__member_ids +msgid "Members" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Mention your Issue here" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_ids +msgid "Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "My Company" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "My Tickets" +msgstr "我的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__name +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__name +msgid "Name" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/models/helpdesk.py:0 +#, python-format +msgid "New" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__2 +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Normal" +msgstr "普通的" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__phone +msgid "Phone" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__priority +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Priority" +msgstr "優先事項" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Priority :" +msgstr "優先事項 :" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__product_id +msgid "Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_team__project_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__project_id +msgid "Project" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +msgid "Provide the reason in detail" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__public_ticket +msgid "Public Ticket" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__service_product_id +msgid "Service Product" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_settings +msgid "Settings" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Stage" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.act_window,name:odoo_website_helpdesk.action_helpdesk_stage +#: model:ir.ui.menu,name:odoo_website_helpdesk.menu_helpdesk_stage +msgid "Stages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__start_date +msgid "Start Date" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__subject +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "Subject" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Subject :" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Submit" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.ui.menu,name:odoo_website_helpdesk.helpdesk_management +msgid "Support" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.actions.report,name:odoo_website_helpdesk.report_ticket +msgid "Support Ticket" +msgstr "支持票" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "Support Tickets" +msgstr "支持工單" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_project_task +msgid "Task" +msgstr "任務" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__task_ids +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_form +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_team_form +msgid "Tasks" +msgstr "任務" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.view_helpdesk_kanban +msgid "Team :" +msgstr "團隊" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Thank You!" +msgstr "" + +#. module: odoo_website_helpdesk +#: code:addons/odoo_website_helpdesk/controller/website_form.py:0 +#, python-format +msgid "The form's specified model does not exist" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_tickets +msgid "There are currently no tickets issued for your account." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_bank_statement_line__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_move__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_account_payment__ticket_id +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_project_task__ticket_id +msgid "Ticket" +msgstr "票" + +#. module: odoo_website_helpdesk +#: model:ir.model,name:odoo_website_helpdesk.model_ticket_stage +msgid "Ticket Stage" +msgstr "售票階段" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_view_activity +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.portal_my_home_menu_tickets +msgid "Tickets" +msgstr "門票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.ticket_form +msgid "" +"Very\n" +" Low" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__4 +msgid "Very High" +msgstr "很高" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields.selection,name:odoo_website_helpdesk.selection__help_ticket__priority__0 +msgid "Very Low" +msgstr "非常低" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"We will get back\n" +" to you shortly." +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,help:odoo_website_helpdesk.field_help_ticket__website_message_ids +msgid "Website communication history" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "Your Ticket" +msgstr "你的票" + +#. module: odoo_website_helpdesk +#: model:ir.model.fields,field_description:odoo_website_helpdesk.field_help_ticket__customer_id +msgid "customer" +msgstr "" + +#. module: odoo_website_helpdesk +#: model_terms:ir.ui.view,arch_db:odoo_website_helpdesk.helpdesk_thanks_ir_ui_view +#: model_terms:website.page,arch_db:odoo_website_helpdesk.helpdesk_thanks +msgid "" +"has been registered\n" +" successfully" +msgstr "" diff --git a/odoo_website_helpdesk/models/__init__.py b/odoo_website_helpdesk/models/__init__.py new file mode 100644 index 000000000..688942d48 --- /dev/null +++ b/odoo_website_helpdesk/models/__init__.py @@ -0,0 +1,27 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from . import account_move +from . import help_team +from . import help_ticket +from . import project_task +from . import res_config_settings +from . import ticket_stage diff --git a/odoo_website_helpdesk/models/account_move.py b/odoo_website_helpdesk/models/account_move.py new file mode 100644 index 000000000..8d80289c6 --- /dev/null +++ b/odoo_website_helpdesk/models/account_move.py @@ -0,0 +1,31 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from odoo import fields, models + + +class AccountMove(models.Model): + """This model extends the default Odoo `account.move` model to add a + `ticket_id` field, which is used to link an invoice to a helpdesk ticket.""" + _inherit = 'account.move' + + ticket_id = fields.Many2one('help.ticket', string='Ticket', + help="Ticket_id used to create Invoice") diff --git a/odoo_website_helpdesk/models/help_team.py b/odoo_website_helpdesk/models/help_team.py new file mode 100644 index 000000000..7780f5884 --- /dev/null +++ b/odoo_website_helpdesk/models/help_team.py @@ -0,0 +1,48 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from odoo import fields, models + + +class HelpDeskTeam(models.Model): + """ + This model represents a Helpdesk Team in the system. + + HelpDeskTeam includes information such as the team's name, team members, + email, project they are currently in, and whether they have permission to + create tasks from tickets. + + This class inherits the Odoo 'models.Model' class. + """ + _name = 'help.team' + _description = 'Helpdesk Team' + + name = fields.Char(string='Name', help="Name of the Helpdesk Team") + member_ids = fields.Many2many('res.users', + string='Members', + help="Users who belong to that Helpdesk Team") + email = fields.Char(string='Email', help="Email") + project_id = fields.Many2one('project.project', + string='Project', + help="The Project they are currently in") + create_task = fields.Boolean(string="Create Task", + help="Enable for allowing team to " + "create tasks from tickets") diff --git a/odoo_website_helpdesk/models/help_ticket.py b/odoo_website_helpdesk/models/help_ticket.py new file mode 100644 index 000000000..379272187 --- /dev/null +++ b/odoo_website_helpdesk/models/help_ticket.py @@ -0,0 +1,227 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +import logging +from odoo import api, fields, models, _ +from odoo.exceptions import UserError + +_logger = logging.getLogger(__name__) +PRIORITIES = [ + ('0', 'Very Low'), + ('1', 'Low'), + ('2', 'Normal'), + ('3', 'High'), + ('4', 'Very High')] + + +class HelpDeskTicket(models.Model): + """This model represents the Helpdesk Ticket, which allows users to raise + tickets related to products, services or any other issues. Each ticket has a + name, customer information, description, team responsible for handling + requests, associated project, priority level, stage, cost per hour, service + product, start and end dates, and related tasks and invoices.""" + + _name = 'help.ticket' + _description = 'Helpdesk Ticket' + _inherit = ['mail.thread', 'mail.activity.mixin'] + + def _default_show_create_task(self): + """Get the value for the 'show_create_task' field in config settings.""" + return self.env['ir.config_parameter'].sudo().get_param( + 'odoo_website_helpdesk.show_create_task') + + name = fields.Char(string='Name', default=lambda self: self.env['ir' + '.sequence'] + .next_by_code('help.ticket') or _('New'), + help='The name of the help ticket. By default, a new ' + 'unique sequence number is assigned to each ' + 'help ticket, unless a name is provided.') + customer_id = fields.Many2one('res.partner', string='Customer', + help="Select the Customer", + domain="[('type', '!=', 'private')]") + customer_name = fields.Char(string='Customer Name', help="Add the " + "Customer Name") + subject = fields.Text('Subject', required=True, + help="Subject of the Ticket") + description = fields.Text('Description', required=True, help="Issue " + "Description") + email = fields.Char(string='Email', help=" Email of the user") + phone = fields.Char(string='Phone', help="Phone Number of the user") + team_id = fields.Many2one('help.team', string='Helpdesk Team', + help="The helpdesk team responsible for handling " + "requests related to this record.") + product_id = fields.Many2one('product.product', string='Product', + help='The product associated with this record.' + 'This field allows you to select an ' + 'existing product from the product ' + 'catalog.') + project_id = fields.Many2one('project.project', string='Project', + readonly=False, + related='team_id.project_id', store=True, + help="The project associated with this team. " + "This field is automatically filled " + "based on the project assigned to " + "the team.") + priority = fields.Selection(PRIORITIES, default='1', + help="Set the priority level") + stage_id = fields.Many2one('ticket.stage', string='Stage', + default=lambda self: self.env.ref( + 'odoo_website_helpdesk.stage_draft').id, + tracking=True, + group_expand='_read_group_stage_ids', + help="Stages of the Ticket") + cost = fields.Float(string='Cost per hour', + help='The cost per hour for this record. This field ' + 'specifies the hourly cost associated with the ' + 'record, which can be used in various ' + 'calculations or reports.') + service_product_id = fields.Many2one('product.product', string='Service ' + 'Product', + domain=[ + ('detailed_type', '=', 'service')], + help="The product associated with this" + "service. Only service products " + "are available for selection.") + start_date = fields.Date(string='Start Date', help="Start Date of the " + "Ticket") + end_date = fields.Date(string='End Date', help="End Date of the Ticket") + public_ticket = fields.Boolean(string="Public Ticket") + invoice_ids = fields.Many2many('account.move', string='Invoices', + store=True, + help="To Generate Invoice based on hours " + "spent on the ticket") + task_ids = fields.Many2many('project.task', string='Tasks', + help="Related Task of the Ticket") + color = fields.Integer(string="Color", default=6, help="Color") + show_create_task = fields.Boolean( + string="Create Task", + default=_default_show_create_task, + compute='_compute_show_create_task', + help="Determines whether the 'Create Task' button should be shown " + "for this ticket.") + create_task = fields.Boolean( + string="Create Task", readonly=False, related='team_id.create_task', + store=True, help="Defines if a task should be created when this ticket " + "is created.") + billable = fields.Boolean(string="Billable", default=False, + help="Indicates whether the ticket is billable " + "or not.") + + def _compute_show_create_task(self): + """Compute the value of the 'show_create_task' field for each record in + the current recordset.""" + show_create_task = self._default_show_create_task() + for record in self: + record.show_create_task = show_create_task + + @api.model + def _read_group_stage_ids(self, stages, domain, order): + """Return the stages to stage_ids""" + stage_ids = self.env['ticket.stage'].search([]) + return stage_ids + + def action_create_invoice(self): + """Create Invoice for Help Desk Ticket""" + tasks = self.env['project.task'].search( + [('project_id', '=', self.project_id.id), + ('ticket_id', '=', self.id)]).filtered( + lambda line: line.ticket_billed == False) + + if not tasks: + raise UserError('No Tasks to Bill') + + total = sum(x.effective_hours for x in tasks if x.effective_hours > 0) + invoice_no = self.env['ir.sequence'].next_by_code( + 'ticket.invoice') + move = self.env['account.move'].create({ + 'name': invoice_no, + 'move_type': 'out_invoice', + 'partner_id': self.customer_id.id, + 'ticket_id': self.id, + 'date': fields.Date.today(), + 'invoice_date': fields.Date.today(), + 'invoice_line_ids': [ + { + 'product_id': self.service_product_id.id, + 'name': self.service_product_id.name, + 'quantity': total, + 'product_uom_id': self.service_product_id.uom_id.id, + 'price_unit': self.cost if self.cost + else self.service_product_id.lst_price, + 'account_id': + self.service_product_id.categ_id. + property_account_income_categ_id.id, + } + ], + }) + for task in tasks: + task.ticket_billed = True + return { + 'view_type': 'form', + 'res_model': 'account.move', + 'res_id': move.id, + 'view_id': False, + 'view_mode': 'form', + 'type': 'ir.actions.act_window' + } + + def action_create_tasks(self): + """Create Task for HelpDesk Ticket""" + task_id = self.env['project.task'].create({ + 'name': f"{self.name}-{self.subject}", + 'project_id': self.project_id.id, + 'company_id': self.env.company.id, + 'ticket_id': self.id, + }) + self.write({ + 'task_ids': [(4, task_id.id)] + }) + return { + 'name': 'Tasks', + 'res_model': 'project.task', + 'view_id': False, + 'res_id': task_id.id, + 'view_mode': 'form', + 'type': 'ir.actions.act_window', + 'target': 'new', + } + + def action_open_tasks(self): + """Smart Button of Task to view the Tasks of HelpDesk Ticket""" + return { + 'name': 'Tasks', + 'domain': [('ticket_id', '=', self.id)], + 'res_model': 'project.task', + 'view_id': False, + 'view_mode': 'tree,form', + 'type': 'ir.actions.act_window', + } + + def action_open_invoices(self): + """Smart Button of Invoice to view the Invoices for HelpDesk Ticket""" + return { + 'name': 'Invoice', + 'domain': [('ticket_id', '=', self.id)], + 'res_model': 'account.move', + 'view_id': False, + 'view_mode': 'tree,form', + 'type': 'ir.actions.act_window', + } diff --git a/odoo_website_helpdesk/models/project_task.py b/odoo_website_helpdesk/models/project_task.py new file mode 100644 index 000000000..c269d971e --- /dev/null +++ b/odoo_website_helpdesk/models/project_task.py @@ -0,0 +1,38 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from odoo import fields, models + + +class ProjectTask(models.Model): + """Extends the 'project.task' model to add a Many2one field to link the task + with a help ticket, and a boolean field to indicate whether the linked help + ticket has been invoiced or not. + """ + _inherit = 'project.task' + + ticket_id = fields.Many2one('help.ticket', string='Ticket', + help='The help ticket associated with this ' + 'recordThis field allows you to link ' + 'this record to an existing help ticket.') + ticket_billed = fields.Boolean(string='Billed', default=False, + help="Whether the Ticket has been Invoiced " + "or Not") diff --git a/odoo_website_helpdesk/models/res_config_settings.py b/odoo_website_helpdesk/models/res_config_settings.py new file mode 100644 index 000000000..60fb0151b --- /dev/null +++ b/odoo_website_helpdesk/models/res_config_settings.py @@ -0,0 +1,40 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from odoo import fields, models + + +class ResConfigSettings(models.TransientModel): + """ + This transient model inherits from res.config.settings and adds a boolean + field `show_create_task` that is used as a configuration parameter to + control whether the "Create Task" button is visible on the website + helpdesk page. The`config_parameter` attribute specifies the name + of the corresponding configuration parameter in the database. + """ + _inherit = 'res.config.settings' + + show_create_task = fields.Boolean( + string="Create Tasks", + config_parameter='odoo_website_helpdesk.show_create_task', + help='Whether to show the "Create Task" button on the website helpdesk ' + 'page. This field is used as a configuration parameter to control ' + 'whether the button is visible or not.') diff --git a/odoo_website_helpdesk/models/ticket_stage.py b/odoo_website_helpdesk/models/ticket_stage.py new file mode 100644 index 000000000..f5413b74d --- /dev/null +++ b/odoo_website_helpdesk/models/ticket_stage.py @@ -0,0 +1,66 @@ +# -*- coding: utf-8 -*- +################################################################################ +# +# Cybrosys Technologies Pvt. Ltd. +# +# Copyright (C) 2023-TODAY Cybrosys Technologies(). +# Author: Anfas Faisal K (odoo@cybrosys.info) +# +# You can modify it under the terms of the GNU AFFERO +# GENERAL PUBLIC LICENSE (AGPL v3), Version 3. +# +# This program is distributed in the hope that it will be useful, +# but WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the +# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. +# +# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE +# (AGPL v3) along with this program. +# If not, see . +# +################################################################################ +from odoo import fields, models + + +class HelpDeskStage(models.Model): + """ + This model represents the stages of a helpdesk ticket. A stage is used to + indicate the current state of a ticket, such as 'New', 'In Progress', + 'Resolved', or 'Closed'. Stages are used to organize and track the + progress of tickets throughout their lifecycle. + """ + _name = 'ticket.stage' + _description = 'Ticket Stage' + _order = 'sequence, id' + + name = fields.Char( + string='Name', + help='The name of the stage. This field is used to identify the stage ' + 'and is displayed in various views and reports.') + active = fields.Boolean( + string='Active', + default=True, + help='Whether the stage is active or not. If this field is set to ' + 'False,the stage will not be displayed in various views and ' + 'reports.') + sequence = fields.Integer( + string='Sequence', + default=50, + help='The sequence number of the stage. This field is used to specify ' + 'the order in which the stages are displayed' + 'in various views and reports.') + closing_stage = fields.Boolean( + string='Closing Stage', + default=False, + help='Whether the stage is a closing stage or not. A closing stage is a' + 'stage that indicates that the helpdesk ticket has been resolved ' + 'or closed. This field is used to identify the closing stage and ' + 'is used in various calculations and reports.') + folded = fields.Boolean( + string='Folded in Kanban', + default=False, + help='Whether the stage is folded in the Kanban view or not. If this ' + 'field is set to True, the stage will be displayed in a collapsed ' + 'state in the Kanban view, which can be expanded by clicking on ' + 'it.This field is used to control the behavior of the Kanban view.' + ) diff --git a/odoo_website_helpdesk/report/help_ticket_reports.xml b/odoo_website_helpdesk/report/help_ticket_reports.xml new file mode 100644 index 000000000..b333514c3 --- /dev/null +++ b/odoo_website_helpdesk/report/help_ticket_reports.xml @@ -0,0 +1,13 @@ + + + + + Support Ticket + help.ticket + qweb-pdf + odoo_website_helpdesk.help_ticket_template + odoo_website_helpdesk.help_ticket_template + + report + + \ No newline at end of file diff --git a/odoo_website_helpdesk/report/help_ticket_templates.xml b/odoo_website_helpdesk/report/help_ticket_templates.xml new file mode 100644 index 000000000..12883f9c8 --- /dev/null +++ b/odoo_website_helpdesk/report/help_ticket_templates.xml @@ -0,0 +1,98 @@ + + + + + diff --git a/odoo_website_helpdesk/security/ir.model.access.csv b/odoo_website_helpdesk/security/ir.model.access.csv new file mode 100644 index 000000000..37c2223fe --- /dev/null +++ b/odoo_website_helpdesk/security/ir.model.access.csv @@ -0,0 +1,12 @@ +id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink +access_help_ticket,access.help.ticket,model_help_ticket,base.group_user,1,1,1,1 +access_help_ticket_teams,access.help.team,model_help_team,base.group_user,1,1,1,1 +access_help_ticket_stage,access.ticket.stage,model_ticket_stage,base.group_user,1,1,1,1 + +access_helps_ticket,access.help.ticket,model_help_ticket,base.group_portal,1,1,1,1 +access_helps_ticket_teams,access.help.team,model_help_team,base.group_portal,1,1,1,1 +access_helps_ticket_stage,access.ticket.stage,model_ticket_stage,base.group_portal,1,1,1,1 + + + + diff --git a/odoo_website_helpdesk/static/description/assets/icons/check.png b/odoo_website_helpdesk/static/description/assets/icons/check.png new file 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+ +
+ +
+
+ Community +
+
+
+ + + +

+ Website Helpdesk Support Ticket Management +

+

+ + A Module For Managing Support Tickets +

+ + + +
+ + +
+
+ +
+

+ Explore This + Module

+
+ + + + +
+
+ +
+

+ Overview +

+
+
+
+

+ In the Helpdesk Support App, one can Create Ticket through website portal and can view their tickets. The Internal user can assign the ticket to any team and link to any project if needed and can invoice based on the timesheet +

+
+
+ + + +
+
+ +
+

+ Features +

+
+
+
+
+ +
+ + Website Ticket Creation + +
+
+
+ +
+ + View created tickets from portal + +
+
+
+ +
+ +Create Tasks for the project linked to the Ticket +
+
+
+ +
+ + Link a project to the Ticket and invoice based on the tasks timesheet + +
+
+
+ +
+ + Tickets can be viewed and managed from backend + +
+
+
+ +
+ + Customise stages or use predefined stages for seeing the status of ticket + +
+
+ +
+
+ + + +
+
+ +
+

+ Screenshots +

+
+
+
+ +
+

+ Create Tickets From Website +

+

+ Get Confirmation/Success Message For Ticket Creation +


+ +
+
+

+ View Created Tickets From Portal +

+ +
+
+

+ View The Details Of Each Ticket By Hovering Over Them. +

+ +
+
+

+ Configure Stages For Tickets +

+ +
+
+

+ View Tickets According To Stages In Kanban View. +

+ +
+ +
+
+ +
+

+ Create / Configure Helpdesk Team +

+
+ +
+
+

+ Create Tickets From Backend Normally +

+ +
+
+

+ Enable 'Create Tasks' From Configuration Settings To Create Tasks For The Project Linked To The Ticket +

+ +
+
+

+ Turn On 'Create Task' Toggle Inside The Ticket Form To Link A Project To The Ticket +

+

+ Create Task: +


+ +
+
+

+ Turn On 'Billable' Toggle Inside The Ticket Form To Create Invoice Based On The Tasks Timesheet +

+

+ Create Invoice: +


+ +
+
+

+ Print PDF Report Of The Ticket From Backend +

+ +
+ +
+
+ +
+

+ Ticket (pdf): +

+ +
+ +
+
+ + + +
+
+ +
+

+ Related + Products +

+
+
+
+ +
+
+ + + + +
+
+ +
+

+ Our Services +

+
+ +
+
+
+
+ +
+
+ Odoo + Customization
+
+ +
+
+ +
+
+ Odoo + Implementation
+
+ +
+
+ +
+
+ Odoo + Support
+
+ + +
+
+ +
+
+ Hire + Odoo + Developer
+
+ +
+
+ +
+
+ Odoo + Integration
+
+ +
+
+ +
+
+ Odoo + Migration
+
+ + +
+
+ +
+
+ Odoo + Consultancy
+
+ +
+
+ +
+
+ Odoo + Implementation
+
+ +
+
+ +
+
+ Odoo + Licensing Consultancy
+
+
+ +
+ + + + + +
+
+ +
+

+ Our + Industries +

+
+ +
+
+
+
+ +
+ Trading +
+

+ Easily procure + and + sell your products

+
+
+ +
+
+ +
+ POS +
+

+ Easy + configuration + and convivial experience

+
+
+ +
+
+ +
+ Education +
+

+ A platform for + educational management

+
+
+ +
+
+ +
+ Manufacturing +
+

+ Plan, track and + schedule your operations

+
+
+ +
+
+ +
+ E-commerce & Website +
+

+ Mobile + friendly, + awe-inspiring product pages

+
+
+ +
+
+ +
+ Service Management +
+

+ Keep track of + services and invoice

+
+
+ +
+
+ +
+ Restaurant +
+

+ Run your bar or + restaurant methodically

+
+
+ +
+
+ +
+ Hotel Management +
+

+ An + all-inclusive + hotel management application

+
+
+
+
+ + + + +
+
+ +
+

+ Support +

+
+
+
+
+
+
+ +
+
+

Need Help?

+

Got questions or need help? + Get in touch.

+ +

+ odoo@cybrosys.com

+
+
+
+
+
+
+
+ +
+
+

WhatsApp

+

Say hi to us on WhatsApp!

+ +

+ +91 86068 + 27707

+
+
+
+
+
+
+
+ +
+
+
+ diff --git a/odoo_website_helpdesk/static/src/js/ticket_details.js b/odoo_website_helpdesk/static/src/js/ticket_details.js new file mode 100644 index 000000000..843303755 --- /dev/null +++ b/odoo_website_helpdesk/static/src/js/ticket_details.js @@ -0,0 +1,49 @@ +odoo.define("odoo_website_helpdesk.ticket_details", function (require) { + "use strict"; + + // Import the PublicWidget module + var PublicWidget = require('web.public.widget'); + + // Define the Template widget extend + var Template = PublicWidget.Widget.extend({ + selector: ".o_portal_my_doc_table", //Select the table element + events: { + 'mouseover #popover': '_onMouseover', // Register the mouseover event on the popover element + }, + _onMouseover: function (event) { + var item_text = ""; + // If the current target element has inner text + if (event.currentTarget.innerText) { + // Build the text to be displayed in the popover + item_text = + "Ticket : " + + event.currentTarget.innerText + + "
" + + "Subject : " + + event.currentTarget.parentElement.parentElement.children[5].outerText+ + "
" + + "Cost : " + + event.currentTarget.parentElement.parentElement.children[4].outerText + + "
" + + "Priority : " + + event.currentTarget.parentElement.parentElement.children[8].outerText+ + "
" +"
" + + "Description : " + + event.currentTarget.parentElement.parentElement.children[3].outerText + + "
"; + } + // Initialize the popover with the built text + $(event.currentTarget).popover({ + html: true, + placement: "right", + trigger: "hover", + title: "Ticket Details", + content: "" + item_text + "", + }); + }, + }); + + // Register the Template widget as 'ticket_form' + PublicWidget.registry.ticket_form = Template; + return Template; +}); diff --git a/odoo_website_helpdesk/views/help_team_views.xml b/odoo_website_helpdesk/views/help_team_views.xml new file mode 100644 index 000000000..35eba2f22 --- /dev/null +++ b/odoo_website_helpdesk/views/help_team_views.xml @@ -0,0 +1,59 @@ + + + + + help.team.view.form + help.team + +
+ +
+
+ + + + + +
+

Tasks

+
+
+
+ +
+
+
+
+
+
+
+
+
+ + + help.team.view.tree + help.team + + + + + + + + + + + Helpdesk + help.team + tree,form + +
diff --git a/odoo_website_helpdesk/views/help_ticket_views.xml b/odoo_website_helpdesk/views/help_ticket_views.xml new file mode 100644 index 000000000..e6cb3109d --- /dev/null +++ b/odoo_website_helpdesk/views/help_ticket_views.xml @@ -0,0 +1,200 @@ + + + + + help.ticket.view.form + help.ticket + +
+
+
+ +
+ + +
+
+
+ + + + + + + + + + + + + + + + + + + + + + + + + +
+
+
+ + + +
+ + + + + + help.ticket.view.tree + help.ticket + + + + + + + + + + + + + help.ticket.view.kanban + help.ticket + + + + + + + +
+ +
+
+ + + +
+
+ Customer : + +
+ Priority : + +
+
+
+ Subject : + +
+
+ Team : + +
+
+
+
+ + + + + + + + + help.ticket.view.activity + help.ticket + + + +
+
+ + +
+
+
+
+
+
+ + + help.ticket.view.calendar + help.ticket + + + + + + + + + + + Helpdesk + help.ticket + kanban,tree,form,calendar,activity + + + \ No newline at end of file diff --git a/odoo_website_helpdesk/views/odoo_website_helpdesk_menus.xml b/odoo_website_helpdesk/views/odoo_website_helpdesk_menus.xml new file mode 100644 index 000000000..56dc6d96e --- /dev/null +++ b/odoo_website_helpdesk/views/odoo_website_helpdesk_menus.xml @@ -0,0 +1,24 @@ + + + + + + + + + + + diff --git a/odoo_website_helpdesk/views/portal_templates.xml b/odoo_website_helpdesk/views/portal_templates.xml new file mode 100644 index 000000000..b6beddf1f --- /dev/null +++ b/odoo_website_helpdesk/views/portal_templates.xml @@ -0,0 +1,98 @@ + + + + + + + + + diff --git a/odoo_website_helpdesk/views/res_config_settings_views.xml b/odoo_website_helpdesk/views/res_config_settings_views.xml new file mode 100644 index 000000000..a35f54cb8 --- /dev/null +++ b/odoo_website_helpdesk/views/res_config_settings_views.xml @@ -0,0 +1,42 @@ + + + + + + res.config.settings.view.form.inherit.helpdesk.odoo.website.helpdesk + + res.config.settings + + + + +
+

Helpdesk

+
+
+
+ +
+
+
+
+
+
+
+
+
+ + + Helpdesk Ticket + ir.actions.act_window + res.config.settings + form + inline + {'module': 'odoo_website_helpdesk'} + +
diff --git a/odoo_website_helpdesk/views/ticket_stage_views.xml b/odoo_website_helpdesk/views/ticket_stage_views.xml new file mode 100644 index 000000000..00aba2c7e --- /dev/null +++ b/odoo_website_helpdesk/views/ticket_stage_views.xml @@ -0,0 +1,42 @@ + + + + + ticket.stage.view.form + ticket.stage + +
+ +
+
+ + + + +
+
+
+
+ + + ticket.stage.view.tree + ticket.stage + + + + + + + + + + + Stages + ticket.stage + tree,form + +
diff --git a/odoo_website_helpdesk/views/website_form_views.xml b/odoo_website_helpdesk/views/website_form_views.xml new file mode 100644 index 000000000..00c85f9a2 --- /dev/null +++ b/odoo_website_helpdesk/views/website_form_views.xml @@ -0,0 +1,393 @@ + + + + + Helpdesk + + + 55 + + + + Thanks (Helpdesk) + qweb + /helpdesk-thank-you + + True + odoo_website_helpdesk.helpdesk_thanks + + + +
+
+
+
+
+ +
+

Thank You!

+
+
+
+
+ + Your Ticket + + + + + + has been registered + successfully + +
+

We will get back + to you shortly. +

+
+
+
    +
  • My Company
  • +
  • + + 3575 + Demo Buena Vista Avenue + +
  • +
  • + + +1 + (650) 555-0111 + +
  • +
  • + + + info@yourcompany.example.com + +
  • +
+
+
+
+
+
+
+
+
+
+ +