RisvanaCybro
1 year ago
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.. image:: https://img.shields.io/badge/license-LGPL--3-green.svg |
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:target: https://www.gnu.org/licenses/lgpl-3.0-standalone.html |
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:alt: License: LGPL-3 |
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Odoo Support Request |
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==================== |
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Create Odoo Support Request To Cybrosys |
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Configuration |
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============= |
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- No configuration needed |
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License |
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======= |
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GNU LESSER GENERAL PUBLIC LICENSE v3.0 (LGPL v3) |
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(https://www.gnu.org/licenses/lgpl-3.0-standalone.html) |
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Company |
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------- |
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* `Cybrosys Techno Solutions <https://cybrosys.com/>`__ |
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Credits |
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------- |
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* Developers: (V15) Subina P, |
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(V16) Subina P, |
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(V17) Ashwin A, |
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Contact: odoo@cybrosys.com |
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Contacts |
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-------- |
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* Mail Contact : odoo@cybrosys.com |
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* Website : http://www.cybrosys.com |
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Bug Tracker |
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----------- |
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Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. |
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Maintainer |
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========== |
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.. image:: https://cybrosys.com/images/logo.png |
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:target: https://cybrosys.com |
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This module is maintained by Cybrosys Technologies. |
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For support and more information, please visit https://www.cybrosys.com |
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Further information |
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=================== |
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HTML Description: `<static/description/index.html>`__ |
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# -*- coding: utf-8 -*- |
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############################################################################## |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2024-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Subina P (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU LESSER |
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# GENERAL PUBLIC LICENSE (LGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE |
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# (LGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################## |
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from . import wizard |
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# -*- coding: utf-8 -*- |
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############################################################################## |
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# |
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# Cybrosys Technologies Pvt. Ltd. |
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# |
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# Copyright (C) 2024-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
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# Author: Subina P (odoo@cybrosys.com) |
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# |
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# You can modify it under the terms of the GNU LESSER |
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# GENERAL PUBLIC LICENSE (LGPL v3), Version 3. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details. |
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# |
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# You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE |
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# (LGPL v3) along with this program. |
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# If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################## |
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{ |
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'name': "Odoo Support Request", |
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"version": "15.0.1.0.0", |
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"category": "Productivity ", |
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"summary": "Create Odoo Support Request To Cybrosys", |
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"description": """ This module facilitates the creation of support requests |
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to Cybrosys directly from the system tray. It also allows for support requests |
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via WhatsApp by providing the necessary details and attaching supporting |
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documents.""", |
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'author': 'Cybrosys Techno Solutions', |
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'company': 'Cybrosys Techno Solutions', |
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'maintainer': 'Cybrosys Techno Solutions', |
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'website': "https://www.cybrosys.com", |
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'depends': ['base', 'mail'], |
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'data': [ |
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'security/ir.model.access.csv', |
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'wizard/client_support_views.xml', |
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], |
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'assets': { |
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'web.assets_backend': [ |
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'cybrosys_support_client/static/src/js/systray_icons.js', |
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'cybrosys_support_client/static/src/css/client_support.css', |
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'https://cdn.jsdelivr.net/npm/remixicon/fonts/remixicon.css', |
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], |
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'web.assets_qweb': [ |
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'cybrosys_support_client/static/src/xml/systray_icon.xml', |
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], |
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}, |
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'images': ['static/description/banner.png'], |
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'license': 'LGPL-3', |
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'installable': True, |
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'auto_install': False, |
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'application': False, |
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} |
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## Module <cybrosys_support_client> |
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#### 24.06.2024 |
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#### Version 15.0.1.0.0 |
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#### ADD |
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- Initial commit for Odoo Support Request |
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<!DOCTYPE html> |
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<!--FINAL INDEX UPDATED--> |
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<html lang="en" xmlns="http://www.w3.org/1999/html"> |
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<head> |
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<meta charset="UTF-8"> |
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<meta http-equiv="X-UA-Compatible" content="IE=edge"> |
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<meta name="viewport" content="width=device-width, initial-scale=1.0"> |
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<title>Document</title> |
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<link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap@4.6.2/dist/css/bootstrap.min.css" |
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integrity="sha384-xOolHFLEh07PJGoPkLv1IbcEPTNtaed2xpHsD9ESMhqIYd0nLMwNLD69Npy4HI+N" crossorigin="anonymous"> |
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<link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/font-awesome/4.5.0/css/font-awesome.min.css"> |
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<style> |
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.nav-tabs li .active { |
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background-color: #bb89aa; |
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color: #fff !important; |
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} |
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.accordion .card-body { |
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background-color: #f0f4f7; |
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} |
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.accordion .fa { |
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margin-right: 0.5rem; |
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} |
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.accordion button, |
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.accordion button:hover, |
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.accordion button:focus { |
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text-decoration: none; |
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} |
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.card-header:after { |
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content: "\2212"; |
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color: #000; |
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font-weight: bold; |
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float: left; |
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margin-right: 13px; |
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margin-left: 0px; |
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font-size: 18px; |
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} |
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.collapsed:after { |
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content: '\002B'; |
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} |
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</style> |
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<script> |
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var acc = document.getElementsByClassName("accordion"); |
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var i; |
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for (i = 0; i < acc.length; i++) { |
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acc[i].addEventListener("click", function () { |
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this.classList.toggle("active"); |
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var panel = this.nextElementSibling; |
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if (panel.style.maxHeight) { |
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panel.style.maxHeight = null; |
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} else { |
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panel.style.maxHeight = panel.scrollHeight + "px"; |
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} |
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}); |
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} |
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</script> |
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</head> |
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<body> |
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<div class="d-flex align-items-center justify-content-between" |
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style="border-bottom: 1px solid #875A7B; padding: 15px; display: flex; justify-content: space-between; align-items: center;"> |
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<div> |
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<div style="color: #7C7BAD; font-size: 14px; font-family: 'Montserrat', sans-serif; font-weight: bold; background-color: white; display: inline-block; padding: 3px 10px; border-radius: 50px;" |
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class="mr-2"> |
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<i class="fa fa-check mr-1"></i>Community |
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</div> |
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<div style="color: #875A7B; font-size: 14px; font-family: 'Montserrat', sans-serif; font-weight: bold; background-color: white; display: inline-block; padding: 3px 10px; border-radius: 50px;" |
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class="mr-2"> |
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<i class="fa fa-check mr-1"></i>Enterprise |
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</div> |
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|
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</div> |
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</div> |
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<!-- HERO --> |
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<div class="container" style="width:84vw"> |
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<!--Slide--> |
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<div class="row" style="padding: 4rem 2.5rem 0 !important; background-color: #fff !important;"> |
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<div class="col-lg-12 d-flex flex-column align-items-center"> |
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<h1 class="text-center text-uppercase" |
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style="font-family: Montserrat, 'sans-serif' !important; font-size: 67px !important; color: #5154a5; font-weight: 900 !important;"> |
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<span style="color:#5154a5;">Odoo Support Request</span> |
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</h1> |
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<p class="my-1 text-center text-uppercase" |
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style="letter-spacing: 4px !important; color: #74788D !important;font-size: 21px;font-weight: bold;"> |
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This Module Helps To Create Odoo Support Request To Cybrosys</p> |
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</div> |
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<div class="col-lg-12 d-flex flex-column justify-content-center"> |
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<p class="my-1 text-center" |
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style="font-family: Montserrat, 'sans-serif' !important; color: #212121 !important;font-size: 16px;font-weight: bolder;"> |
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Create odoo suppport request to cybrosys |
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</p> |
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</div> |
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|
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<div class="col-lg-12 d-flex justify-content-center align-items-center" style="margin: 2rem 0;"> |
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<img src="./assets/cybro-odoo.png" width="100%" height="auto" style="width:50%;" class="img-responsive"> |
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</div> |
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<div class="col-md-12 text-center "> |
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<a href="mailto:odoo@cybrosys.com" target="_blank" |
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style="background-color:#5154a5; border-radius:35px; font-family:Montserrat; display:inline-block; padding:7px 33px; border:1px solid #5154a5" |
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class="mx-1 mb-2 deep-1 deep_hover"> |
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<img class="img" style="width:30px" src="assets/icons/support.png"> |
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<span class="pl-2" style="color:#fff; font-size:16px; vertical-align:middle">Email Us</span> |
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</a> |
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<a href="skype:cybroopenerp?chat" target="_blank" |
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style="background-color:#7f289b; font-family:Montserrat; display:inline-block; padding:7px 33px; border:1px solid #7f289b; border-radius:35px" |
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class="mx-1 mb-2 deep-1 deep_hover"> |
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<img class="img" style="width:27px" src="assets/icons/skype.png"> |
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<span class="pl-2" style="color:#fff; font-size:16px; vertical-align:middle">Skype Us</span> |
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</a> |
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</div> |
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</div> |
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<div class="col-lg-12 d-flex justify-content-center align-items-center" style="margin:2rem 0"> |
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<img src="assets/screenshots/hero.gif" width="100%" height="auto" class="img-responsive"> |
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</div> |
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<!-- END OF slide --> |
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|
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<!--Highlights--> |
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<section class="oe_container pb-5"> |
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<div class="mt64 mb64"> |
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<h2 class="text-center text-uppercase" |
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style="font-family: Montserrat, 'sans-serif' !important; font-size: 50px !important; color:#5154a5; font-weight: 900 !important;"> |
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<span style="color:#5154a5;">KEY HIGHLIGHTS</span> |
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</h2> |
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<div class="row"> |
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<div class="col-md-6 col-sm-12 mt32"> |
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<div class="container shadow d-flex align-items-center justify-content-center" |
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style="border-radius: 5px;padding: 33px 0px;min-height: 180px; margin: 15px auto;"> |
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<div class="col-md-3 d-flex align-items-center justify-content-center" style="float:left"> |
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<img class="img img-responsive" src="assets/icons/test-1.png"> |
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</div> |
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<div class="col-md-9" style="padding-left:0; float:left; width:70%"> |
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<h3 class="mt16 mb0" |
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style="font-family:Roboto; font-weight:500; font-size:22px; color: #781d96;"> |
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Create Support Request Easily</h3> |
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<p class=" mt8 mb-0" style="font-family:Roboto ; color: #280135; margin-bottom: 0px;"> |
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Create support request easily from systray.</p> |
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</div> |
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</div> |
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</div> |
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<div class="col-md-6 col-sm-12 mt32"> |
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<div class="container shadow d-flex align-items-center justify-content-center" |
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style="border-radius: 5px;padding: 33px 0px;min-height: 180px; margin: 15px auto;"> |
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<div class="col-md-3 d-flex align-items-center justify-content-center" style="float:left"> |
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<img class="img img-responsive" src="assets/icons/test-1.png"> |
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</div> |
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<div class="col-md-9" style="padding-left:0; float:left; width:70%"> |
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<h3 class="mt16 mb0" |
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style="font-family:Roboto; font-weight:500; font-size:22px; color: #781d96;"> |
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Support Through WhatsApp</h3> |
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<p class=" mt8 mb-0" style="font-family:Roboto ; color: #280135; margin-bottom: 0px;"> |
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Send your request through WhatsApp </p> |
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</div> |
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</div> |
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</div> |
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</div> |
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</div> |
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</section> |
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<!--End of Highlights--> |
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<!--Overview--> |
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<section class="oe_container pb-5"> |
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<div class="mt64 mb64"> |
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|
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<div class="col-lg-12 d-flex flex-column align-items-center"> |
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<h1 class="text-center text-uppercase" |
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style="font-family:Montserrat, 'sans-serif' !important; font-size:40px !important; color:#791d97; font-weight:900 !important"> |
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<span style="color:#5154a5">Overview</span> |
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<sup> |
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</sup> |
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</h1> |
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<p class="my-1 text-center text-uppercase" |
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style="letter-spacing:4px !important; color:#74788D !important"> |
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ODOO SUPPORT REQUEST</p> |
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</div> |
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|
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<div class="col-sm-12 py-4"> |
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<h5 style="text-indent: 2em; text-align: justify;"> |
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This module facilitates the creation of support requests to |
||||
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Cybrosys directly from the system tray. It also allows for |
||||
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support requests via WhatsApp by providing the necessary |
||||
|
details and attaching supporting documents. |
||||
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</h5> |
||||
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</div> |
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</div> |
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</section> |
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<!--End of Overview--> |
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|
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</div> |
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|
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<!-- New section --> |
||||
|
|
||||
|
<div class="container" style="width:84vw"> |
||||
|
<div class="row" style="padding: 4rem 2.5rem 0 !important; background-color: #fff !important;"> |
||||
|
<!-- tabs --> |
||||
|
<div class="col-md-12"> |
||||
|
<ul role="tablist" class="nav nav-tabs justify-content-center d-flex justify-content-center" |
||||
|
data-tabs="tabs" style="border:none; background-color:unset; margin:0 auto"> |
||||
|
|
||||
|
<li class="nav-item" |
||||
|
style="border-top-right-radius:10px; border-top-left-radius:10px; background-color:#b6a1b0; margin-right:10px; border:1px solid #ddd; border-bottom:0"> |
||||
|
<a href="#Screenshot" data-bs-toggle="tab" aria-expanded="true" class="show active" |
||||
|
style="font-family:Roboto; text-transform:uppercase; font-weight:600; font-size:15px; letter-spacing:1px; padding:11px 20px; border-top-left-radius:10px; border-top-right-radius:10px; color:#2b2b2b; border:1px solid transparent"> |
||||
|
<img src="assets/icons/screenshot.png" |
||||
|
style="width: 100%; width: 25px; margin-right: 10px;">screenshot |
||||
|
</a> |
||||
|
<span class="border-left-0" |
||||
|
style="float:left; margin-top:-4px; margin-left:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 5px 0"></span> |
||||
|
<span class="border-right-0" |
||||
|
style="float:right; margin-top:-4px; margin-right:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 0 5px"></span> |
||||
|
</li> |
||||
|
|
||||
|
<li class="nav-item" |
||||
|
style="border-top-right-radius:10px; border-top-left-radius:10px; background-color:#b6a1b0; margin-right:10px; border:1px solid #ddd; border-bottom:0"> |
||||
|
<a href="#Features" data-bs-toggle="tab" aria-expanded="true" class="show" |
||||
|
style="font-family:Roboto; text-transform:uppercase; font-weight:600; font-size:15px; letter-spacing:1px; padding:11px 20px; border-top-left-radius:10px; border-top-right-radius:10px; color:#2b2b2b; border:1px solid transparent"> |
||||
|
<img src="assets/icons/feature.png" |
||||
|
style="width: 100%; width: 25px; margin-right: 10px;">Features |
||||
|
</a> |
||||
|
<span class="border-left-0" |
||||
|
style="float:left; margin-top:-4px; margin-left:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 5px 0"></span> |
||||
|
<span class="border-right-0" |
||||
|
style="float:right; margin-top:-4px; margin-right:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 0 5px"></span> |
||||
|
</li> |
||||
|
|
||||
|
<li class="nav-item" |
||||
|
style="border-top-right-radius:10px; border-top-left-radius:10px; background-color:#b6a1b0; margin-right:10px; border:1px solid #ddd; border-bottom:0"> |
||||
|
<a href="#FAQS" data-bs-toggle="tab" aria-expanded="true" class="show" |
||||
|
style="font-family:Roboto; text-transform:uppercase; font-weight:600; font-size:15px; letter-spacing:1px; padding:11px 20px; border-top-left-radius:10px; border-top-right-radius:10px; color:#2b2b2b; border:1px solid transparent"> |
||||
|
<img src="assets/icons/faq.png" style="width: 100%; width: 25px; margin-right: 10px;">FAQ |
||||
|
</a> |
||||
|
<span class="border-left-0" |
||||
|
style="float:left; margin-top:-4px; margin-left:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 5px 0"></span> |
||||
|
<span class="border-right-0" |
||||
|
style="float:right; margin-top:-4px; margin-right:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 0 5px"></span> |
||||
|
</li> |
||||
|
|
||||
|
<li class="nav-item" |
||||
|
style="border-top-right-radius:10px; border-top-left-radius:10px; background-color:#b6a1b0; margin-right:10px; border:1px solid #ddd; border-bottom:0"> |
||||
|
<a href="#ReleaseNotes" data-bs-toggle="tab" aria-expanded="true" class="show" |
||||
|
style="font-family:Roboto; text-transform:uppercase; font-weight:600; font-size:15px; letter-spacing:1px; padding:11px 20px; border-top-left-radius:10px; border-top-right-radius:10px; color:#2b2b2b; border:1px solid transparent"> |
||||
|
<img src="assets/icons/notes.png" |
||||
|
style="width: 100%; width: 25px; margin-right: 10px;">Release |
||||
|
Notes </a> |
||||
|
<span class="border-left-0" |
||||
|
style="float:left; margin-top:-4px; margin-left:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 5px 0"></span> |
||||
|
<span class="border-right-0" |
||||
|
style="float:right; margin-top:-4px; margin-right:-5px; width:5px; height:5px; border:1px solid #ddd; border-top:0; border-radius:0 0 0 5px"></span> |
||||
|
</li> |
||||
|
</ul> |
||||
|
</div> |
||||
|
|
||||
|
<div class="col-md-12 tab-content ui-front" |
||||
|
style="border-top-right-radius:15px;border-bottom-right-radius:15px;height:auto;"> |
||||
|
<div class="tab-pane fade active show" id="Screenshot" role="tabpanel" aria-labelledby="screenshot-1"> |
||||
|
<div class="row" style="padding:4rem 2.5rem 0 !important; background-color:#fff !important"> |
||||
|
<div class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h1 class="text-center text-uppercase" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-size:40px !important; color:#791d97; font-weight:900 !important"> |
||||
|
<span style="color:#5154a5">Screenshots</span> |
||||
|
<sup> |
||||
|
</sup> |
||||
|
</h1> |
||||
|
<p class="my-1 text-center text-uppercase" |
||||
|
style="letter-spacing:4px !important; color:#74788D !important"> |
||||
|
Odoo Support Request.</p> |
||||
|
</div> |
||||
|
|
||||
|
<div class="mt-5 col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h3 class="mt16 mt-3 mb0" |
||||
|
style=" font-family:Roboto; font-weight:500; font-size:22px; color:#781d96"> |
||||
|
Install Odoo Support Request |
||||
|
</h3> |
||||
|
<div style="margin:2rem"> |
||||
|
<img src="assets/screenshots/supp1.png" |
||||
|
class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="mt-5 col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h3 class="mt16 mt-3 mb0" |
||||
|
style=" font-family:Roboto; font-weight:500; font-size:22px; color:#781d96"> |
||||
|
Open Support Form |
||||
|
</h3> |
||||
|
<p style="font-family:Roboto ; color:#280135"> |
||||
|
Clicking the icon in the systray opens a wizard.</p> |
||||
|
<div style="margin:2rem"> |
||||
|
<img src="assets/screenshots/supp2.png" |
||||
|
class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="mt-5 col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h3 class="mt16 mt-3 mb0" |
||||
|
style=" font-family:Roboto; font-weight:500; font-size:22px; color:#781d96"> |
||||
|
Submit Support Request |
||||
|
</h3> |
||||
|
<p style="font-family:Roboto ; color:#280135"> |
||||
|
In the wizard, you can enter your name, email, and a detailed description |
||||
|
of the problem. You can also attach a file related to the problem |
||||
|
and specify whether the support needed is functional or technical. |
||||
|
By clicking the submit button, a message will be displayed indicating |
||||
|
whether the submission was successful.</p> |
||||
|
<div style="margin:2rem"> |
||||
|
<img src="assets/screenshots/supp3.png" |
||||
|
class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="mt-5 col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<p style="font-family:Roboto ; color:#280135"> |
||||
|
If the support request is successfully created, |
||||
|
an email will be sent to notify the user about the ticket, |
||||
|
including its reference number. |
||||
|
</p> |
||||
|
<div style="margin:2rem"> |
||||
|
<img src="assets/screenshots/6.png" |
||||
|
class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="mt-5 col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h3 class="mt16 mt-3 mb0" |
||||
|
style=" font-family:Roboto; font-weight:500; font-size:22px; color:#781d96"> |
||||
|
Submit Support Request Through WhatsApp |
||||
|
</h3> |
||||
|
<p style="font-family:Roboto ; color:#280135"> |
||||
|
Fill out the form and click "WhatsApp" to be redirected for sending messages.</p> |
||||
|
<div style="margin:2rem"> |
||||
|
<img src="assets/screenshots/supp4.png" |
||||
|
class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
</div> |
||||
|
<div style="margin:2rem"> |
||||
|
<img src="assets/screenshots/support5.png" |
||||
|
class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
<div class="tab-pane fade active show" id="Features" role="tabpanel" aria-labelledby="features-1"> |
||||
|
<section class="oe_container pt16 mt16 pb-5"> |
||||
|
<div class="row "> |
||||
|
<h3 style="color:#091E42; opacity:1; font-family:"Montserrat"; text-align:center; margin:auto; padding:25px; font-weight:600" |
||||
|
class="oe_slogan"> |
||||
|
</h3> |
||||
|
<div class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h1 class="text-center text-uppercase" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-size:40px !important; color:#791d97; font-weight:900 !important"> |
||||
|
<span style="color:#5154a5">FEATURES </span> |
||||
|
<sup> |
||||
|
</sup> |
||||
|
</h1> |
||||
|
<p class="my-1 text-center text-uppercase" |
||||
|
style="letter-spacing:4px !important; color:#74788D !important"> |
||||
|
Comprehensive Features of ODOO SUPPORT REQUEST |
||||
|
</p> |
||||
|
</div> |
||||
|
<div class="row"> |
||||
|
<div class="col-md-4 col-sm-6 mt48" style="padding-bottom: 10px"> |
||||
|
<div class="bg-white shadow card" |
||||
|
style="border-radius:10px; padding:5px; height: 100%"> |
||||
|
<div class="text-center d-flex align-items-center card-body" |
||||
|
style="display: flex; padding: 0px!important; min-height:110px"> |
||||
|
<div class="d-flex align-items-center justify-content-center" |
||||
|
style="display: flex; align-items: center; justify-content: flex-start;"> |
||||
|
<!-- Add the icon here --> |
||||
|
<img src="assets/icons/star-1.svg" |
||||
|
style="height: 25px; width: 25px; margin-right: 20px; margin-left: 10px"> |
||||
|
|
||||
|
<h5 style="margin-bottom: 0px !important; color:#0e1e40; font-size: 18px; text-transform:capitalize" |
||||
|
class="mb2 text-left mb-0"> |
||||
|
Easily Create Support Request |
||||
|
</h5> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-md-4 col-sm-6 mt48" style="padding-bottom: 10px"> |
||||
|
<div class="bg-white shadow card" |
||||
|
style="border-radius:10px; padding:5px; height: 100%"> |
||||
|
<div class="text-center d-flex align-items-center card-body" |
||||
|
style="display: flex; padding: 0px!important; min-height:110px"> |
||||
|
<div class="d-flex align-items-center justify-content-center" |
||||
|
style="display: flex; align-items: center; justify-content: flex-start;"> |
||||
|
<!-- Add the icon here --> |
||||
|
<img src="assets/icons/star-1.svg" |
||||
|
style="height: 25px; width: 25px; margin-right: 20px; margin-left: 10px"> |
||||
|
|
||||
|
<h5 style="margin-bottom: 0px !important; color:#0e1e40; font-size: 18px; text-transform:capitalize" |
||||
|
class="mb2 text-left mb-0"> |
||||
|
Supports Request Through WhatsApp</h5> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
<div class="col-md-4 col-sm-6 mt48" style="padding-bottom: 10px"> |
||||
|
<div class="bg-white shadow card" |
||||
|
style="border-radius:10px; padding:5px; height: 100%"> |
||||
|
<div class="text-center d-flex align-items-center card-body" |
||||
|
style="display: flex; padding: 0px!important; min-height:110px"> |
||||
|
<div class="d-flex align-items-center justify-content-center" |
||||
|
style="display: flex; align-items: center; justify-content: flex-start;"> |
||||
|
<!-- Add the icon here --> |
||||
|
<img src="assets/icons/star-1.svg" |
||||
|
style="height: 25px; width: 25px; margin-right: 20px; margin-left: 10px"> |
||||
|
|
||||
|
<h5 style="margin-bottom: 0px !important; color:#0e1e40; font-size: 18px; text-transform:capitalize" |
||||
|
class="mb2 text-left mb-0"> |
||||
|
Notify User On Success And |
||||
|
Failure Of Support Request Generation |
||||
|
</h5> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
</div> |
||||
|
</div> |
||||
|
</section> |
||||
|
</div> |
||||
|
|
||||
|
<div class="tab-pane fade active show" id="FAQS" role="tabpanel" aria-labelledby="faq-1"> |
||||
|
|
||||
|
<div class="row" style="padding:4rem 2.5rem 0 !important; background-color:#fff !important"> |
||||
|
<div class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h1 class="text-center text-uppercase" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-size:40px !important; color:#791d97; font-weight:900 !important"> |
||||
|
<span style="color:#5154a5">FAQ </span> <sup> |
||||
|
</sup> |
||||
|
</h1> |
||||
|
</div> |
||||
|
<div class="col-md-12" aria-labelledby="faq-tab" id="faq" role="tabpanel"> |
||||
|
<div class="accordion mb-4" id="accordion6"> |
||||
|
<div style="background-color:#fff"> |
||||
|
|
||||
|
<!-- Question 1 --> |
||||
|
<div aria-expanded="false" class="card-header collapsed" data-parent="#accordion6" |
||||
|
data-toggle="collapse" href="#collapseFAQOne" |
||||
|
style="background-color:transparent; border:none; border:1px solid #E8E8E8"> |
||||
|
<a class="card-title text-decoration-none" |
||||
|
style="font-size:16px; line-height:30px; font-weight:bold; color:#4F4F4F"> |
||||
|
How can I indicate whether the support request pertains to functional or technical issues? |
||||
|
<img alt="" class="float-right pt-2" |
||||
|
src="//apps.odoocdn.com/apps/assets/16.0/index_test_odoo/assets/icons/down.svg?6ef7fd7" |
||||
|
style="width:25px"> |
||||
|
</a> |
||||
|
</div> |
||||
|
<div class="collapse" data-parent="#accordion6" id="collapseFAQOne"> |
||||
|
<div class="card-body"> |
||||
|
<p |
||||
|
style="font-size:16px; line-height:27px; color:#414141; font-weight:normal"> |
||||
|
When creating the support request, we can specify whether it pertains to technical or functional issues. |
||||
|
</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
<!-- Question 2 --> |
||||
|
<div aria-expanded="false" class="card-header collapsed" data-parent="#accordion6" |
||||
|
data-toggle="collapse" href="#collapseFAQFour" |
||||
|
style="background-color:transparent; border:none; border:1px solid #E8E8E8"> |
||||
|
<a class="card-title text-decoration-none" |
||||
|
style="font-size:16px; line-height:30px; font-weight:bold; color:#4F4F4F"> |
||||
|
How can I include several files related to the support request? |
||||
|
<img alt="" class="float-right pt-2" |
||||
|
src="//apps.odoocdn.com/apps/assets/16.0/index_test_odoo/assets/icons/down.svg?6ef7fd7" |
||||
|
style="width:25px"> |
||||
|
</a> |
||||
|
</div> |
||||
|
<div class="collapse" data-parent="#accordion6" id="collapseFAQFour"> |
||||
|
<div class="card-body"> |
||||
|
<p |
||||
|
style="font-size:16px; line-height:27px; color:#414141; font-weight:normal"> |
||||
|
When completing the support request form, you can select multiple files by clicking on the 'Attachments' button. |
||||
|
</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="tab-pane fade active show" id="ReleaseNotes" role="tabpanel" aria-labelledby="video-1"> |
||||
|
<div class="row" style="padding:4rem 2.5rem 0 !important; background-color:#fff !important"> |
||||
|
<div class="col-lg-12 d-flex flex-column align-items-center"> |
||||
|
<h1 class="text-center text-uppercase" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-size:40px !important; color:#791d97; font-weight:900 !important"> |
||||
|
<span style="color:#5154a5">RELEASE NOTES</span> |
||||
|
<sup> |
||||
|
</sup> |
||||
|
</h1> |
||||
|
</div> |
||||
|
<div class="tab-pane w-100"> |
||||
|
<section class="oe_container mt48"> |
||||
|
<div style="margin-bottom:4%"> |
||||
|
<div class="relese-note w-100 pt-3 pb-2 pl-3 mb-4 pr-3 float-left" |
||||
|
style="border:1px solid #ccc; box-shadow: 0px 0px 5px 0px rgba(0,0,0,0.75);"> |
||||
|
<p><b> Version 16.0.1 I<span style="color:#3363c1; font-size: 14px;"> Released |
||||
|
on : 21st June 2024</span></b> |
||||
|
</p> |
||||
|
<p> Initial commit for Odoo Support Request</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
</section> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
|
||||
|
</div> |
||||
|
|
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
|
||||
|
<!-- New section --> |
||||
|
|
||||
|
<section style="margin-top:140px;"> |
||||
|
<div class="row"> |
||||
|
<div class="col-sm-12 col-md-12-col-lg-2"> |
||||
|
<h2 style="font-weight:bold; color:#3D3D4E">Related Modules</h2> |
||||
|
<p style="color:#777783">Explore our related modules</p> |
||||
|
<hr> |
||||
|
</div> |
||||
|
<div class="col-sm-12"> |
||||
|
<div id="demo1" class="row carousel slide" data-ride="carousel"> |
||||
|
<!-- The slideshow --> |
||||
|
<div class="carousel-inner" style="padding:30px"> |
||||
|
<div class="carousel-item" style="min-height:198.656px"> |
||||
|
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" style="float:left"> |
||||
|
<a href="https://apps.odoo.com/apps/modules/15.0/base_account_budget/" |
||||
|
target="_blank"> |
||||
|
<div style="border-radius:10px"> |
||||
|
<img class="img img-responsive center-block" style="border-radius:0px" |
||||
|
src="assets/modules/budget_image.png"> |
||||
|
</div> |
||||
|
</a> |
||||
|
</div> |
||||
|
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" style="float:left"> |
||||
|
<a href="https://apps.odoo.com/apps/modules/15.0/sales_credit_limit/" |
||||
|
target="_blank"> |
||||
|
<div style="border-radius:10px"> |
||||
|
<img class="img img-responsive center-block" style="border-radius:0px" |
||||
|
src="assets/modules/credit_image.png"> |
||||
|
</div> |
||||
|
</a> |
||||
|
</div> |
||||
|
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" style="float:left"> |
||||
|
<a href="https://apps.odoo.com/apps/modules/15.0/employee_documents_expiry/" target="_blank"> |
||||
|
<div style="border-radius:10px"> |
||||
|
<img class="img img-responsive center-block" style="border-radius:0px" |
||||
|
src="assets/modules/employee_image.png"> |
||||
|
</div> |
||||
|
</a> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="carousel-item active" style="min-height:198.656px"> |
||||
|
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" style="float:left"> |
||||
|
<a href="https://apps.odoo.com/apps/modules/15.0/export_stockinfo_xls/" |
||||
|
target="_blank"> |
||||
|
<div style="border-radius:10px"> |
||||
|
<img class="img img-responsive center-block" style="border-radius:0px" |
||||
|
src="assets/modules/export_image.png"> |
||||
|
</div> |
||||
|
</a> |
||||
|
</div> |
||||
|
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" style="float:left"> |
||||
|
<a href="https://apps.odoo.com/apps/modules/15.0/custom_gantt_view/" |
||||
|
target="_blank"> |
||||
|
<div style="border-radius:10px"> |
||||
|
<img class="img img-responsive center-block" style="border-radius:0px" |
||||
|
src="assets/modules/gantt_image.png"> |
||||
|
</div> |
||||
|
</a> |
||||
|
</div> |
||||
|
<div class="col-xs-12 col-sm-4 col-md-4 mb16 mt16" style="float:left"> |
||||
|
<a href="https://apps.odoo.com/apps/modules/15.0/product_to_quotation/" |
||||
|
target="_blank"> |
||||
|
<div style="border-radius:10px"> |
||||
|
<img class="img img-responsive center-block" style="border-radius:0px" |
||||
|
src="assets/modules/quotation_image.png"> |
||||
|
</div> |
||||
|
</a> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
<!-- Left and right controls --> |
||||
|
<a class="carousel-control-prev" href="#demo1" data-slide="prev" style="width:35px; color:#000"> |
||||
|
<span class="carousel-control-prev-icon"><i class="fa fa-chevron-left" |
||||
|
style="font-size:24px"></i></span> |
||||
|
</a> <a class="carousel-control-next" href="#demo1" data-slide="next" |
||||
|
style="width:35px; color:#000"> |
||||
|
<span class="carousel-control-next-icon"><i class="fa fa-chevron-right" |
||||
|
style="font-size:24px"></i></span> |
||||
|
</a> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
</section> |
||||
|
|
||||
|
<section> |
||||
|
|
||||
|
<div class="d-flex align-items-center" style="border-bottom:2px solid #714B67; padding:15px 0px"> |
||||
|
<div class="d-flex justify-content-center align-items-center mr-2" |
||||
|
style="background-color:#F5F5F5; border-radius:0px; width:40px; height:40px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/misc/star.png?aedef96"> |
||||
|
</div> |
||||
|
<h2 class="mt-2" style="font-family:'Montserrat', sans-serif; font-size:24px; font-weight:bold"> |
||||
|
Our Services |
||||
|
</h2> |
||||
|
</div> |
||||
|
|
||||
|
<div class="container my-5"> |
||||
|
<div class="row"> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#1dd1a1 !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/cogs.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Customization</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#ff6b6b !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/wrench.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Implementation</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#6462CD !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/lifebuoy.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Support</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#ffa801 !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/user.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Hire |
||||
|
Odoo |
||||
|
Developer</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#54a0ff !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/puzzle.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Integration</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#6d7680 !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/update.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Migration</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#786fa6 !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/consultation.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Consultancy</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#f8a5c2 !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/training.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Implementation</h6> |
||||
|
</div> |
||||
|
<div class="col-lg-4 d-flex flex-column justify-content-center align-items-center my-4"> |
||||
|
<div class="d-flex justify-content-center align-items-center mx-3 my-3" |
||||
|
style="background-color:#e6be26 !important; border-radius:15px !important; height:80px; width:80px"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/16.0/export_stockinfo_xls/assets/icons/license.png?aedef96" |
||||
|
class="img-responsive" height="48px" width="48px"> |
||||
|
</div> |
||||
|
<h6 class="text-center" |
||||
|
style="font-family:Montserrat, 'sans-serif' !important; font-weight:bold"> |
||||
|
Odoo |
||||
|
Licensing Consultancy</h6> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
|
||||
|
</section> |
||||
|
|
||||
|
|
||||
|
<section class="container" style="margin-top:6rem !important"> |
||||
|
<div class="row"> |
||||
|
<div class="col-lg-12 d-flex flex-column justify-content-center align-items-center"> |
||||
|
<h2 style="color:#212529 !important">Our Industries</h2> |
||||
|
<hr |
||||
|
style="border:3px solid #714B67 !important; background-color:#714B67 !important; width:80px !important; margin-bottom:2rem !important"> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/trading-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
Trading |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
Easily procure |
||||
|
and |
||||
|
sell your products</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/pos-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
POS |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
Easy |
||||
|
configuration |
||||
|
and convivial experience</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/education-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
Education |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
A platform for |
||||
|
educational management</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/manufacturing-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
Manufacturing |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
Plan, track and |
||||
|
schedule your operations</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/ecom-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
E-commerce & Website |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
Mobile |
||||
|
friendly, |
||||
|
awe-inspiring product pages</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/service-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
Service Management |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
Keep track of |
||||
|
services and invoice</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/restaurant-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
Restaurant |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
Run your bar or |
||||
|
restaurant methodically</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-lg-3"> |
||||
|
<div class="my-4 d-flex flex-column justify-content-center" |
||||
|
style="background-color:#f6f8f9 !important; border-radius:10px; padding:2rem !important; height:250px !important"> |
||||
|
<img src="//apps.odoocdn.com/apps/assets/15.0/combo_product_pos/assets/icons/hotel-black.png?2d98612" |
||||
|
class="img-responsive mb-3" height="48px" width="48px"> |
||||
|
<h5 |
||||
|
style="font-family:Montserrat, sans-serif !important; color:#000 !important; font-weight:bold"> |
||||
|
Hotel Management |
||||
|
</h5> |
||||
|
<p style="font-family:Montserrat, sans-serif !important; font-size:0.9rem !important"> |
||||
|
An |
||||
|
all-inclusive |
||||
|
hotel management application</p> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
</section> |
||||
|
|
||||
|
|
||||
|
<!-- FOOTER --> |
||||
|
<!-- Footer Section --> |
||||
|
<div class="container mt-5"> |
||||
|
<div class="row"> |
||||
|
<div class="col-sm-12 col-md-12-col-lg-2"> |
||||
|
<h2 style="font-weight:bold; color:#3D3D4E">Support</h2> |
||||
|
<p style="color:#777783">Need help? Get in touch. |
||||
|
</p> |
||||
|
<hr> |
||||
|
</div> |
||||
|
<div class="col-sm-12 col-md-4"> |
||||
|
<div class="d-flex align-items-center" style="background-color:#F6F8F9; padding:22px"> |
||||
|
<div class="mr-4 d-flex justify-content-center align-items-center" |
||||
|
style="background-color:#714B67; height:70px; width:70px"> |
||||
|
<img src="assets/icons/support.png" height="48" width="48" style="width:42px; height:42px"> |
||||
|
</div> |
||||
|
<div> |
||||
|
<h4>Need Help?</h4> |
||||
|
<p style="line-height:100%">Got questions or need help? |
||||
|
Get |
||||
|
in touch.</p> |
||||
|
<a href="mailto:odoo@cybrosys.com"> |
||||
|
<p style="font-weight:400; font-size:18px; line-height:80%; color:#714B67"> |
||||
|
odoo@cybrosys.com</p> |
||||
|
</a> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
<div class="col-sm-12 col-md-4"> |
||||
|
<div class="d-flex align-items-center" style="background-color:#F6F8F9; padding:30px"> |
||||
|
<div class="mr-4 d-flex justify-content-center align-items-center" |
||||
|
style="background-color:#2AC44D; height:70px; width:70px"> |
||||
|
<img src="assets/icons/whatsapp.png" height="52" width="52" style="width:52px; height:52px"> |
||||
|
</div> |
||||
|
<div> |
||||
|
<h4>WhatsApp</h4> |
||||
|
<p style="line-height:100%">Say hi to us on |
||||
|
WhatsApp!</p> |
||||
|
<span href="https://api.whatsapp.com/send?phone=918606827707"> |
||||
|
<p style="font-weight:400; font-size:18px; line-height:80%; color:#714B67">+91 |
||||
|
86068 |
||||
|
27707</p> |
||||
|
</span> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
|
||||
|
<div class="col-sm-12 col-md-4"> |
||||
|
<div class="d-flex align-items-center" style="background-color:#F6F8F9; padding:30px"> |
||||
|
<div class="mr-4 d-flex justify-content-center align-items-center" |
||||
|
style="background-color:#03a9f4; height:70px; width:70px"> |
||||
|
<img src="assets/icons/skype.png" height="52" width="52" style="width:52px; height:52px"> |
||||
|
</div> |
||||
|
<div> |
||||
|
<h4>Skype</h4> |
||||
|
<p style="line-height:100%">Say hi to us on Skype!</p> |
||||
|
<span href="cybroopenerp"> |
||||
|
<p style="font-weight:400; font-size:18px; line-height:80%; color:#714B67">cybroopenerp |
||||
|
</p> |
||||
|
</span> |
||||
|
</div> |
||||
|
</div> |
||||
|
</div> |
||||
|
|
||||
|
|
||||
|
</div> |
||||
|
|
||||
|
</div> |
||||
|
<!-- Footer --> |
||||
|
<section class="oe_container" style="padding: 2rem 3rem 1rem; background-color: #fff !important;"> |
||||
|
<div class="row" style="max-width:1540px; margin: 0 auto; margin-right: 3rem; "> |
||||
|
<!-- Logo --> |
||||
|
<div class="col-lg-12 d-flex justify-content-center align-items-center" style="margin-top: 3rem;"> |
||||
|
<img src="https://www.cybrosys.com/images/logo.png" width="200px" height="auto" /> |
||||
|
</div> |
||||
|
<!-- End of Logo --> |
||||
|
</div> |
||||
|
</section> |
||||
|
<!-- END OF FOOTER --> |
||||
|
</div> |
||||
|
|
||||
|
|
||||
|
<script src="https://cdn.jsdelivr.net/npm/jquery@3.5.1/dist/jquery.slim.min.js" |
||||
|
integrity="sha384-DfXdz2htPH0lsSSs5nCTpuj/zy4C+OGpamoFVy38MVBnE+IbbVYUew+OrCXaRkfj" |
||||
|
crossorigin="anonymous"></script> |
||||
|
<script src="https://cdn.jsdelivr.net/npm/bootstrap@4.6.2/dist/js/bootstrap.bundle.min.js" |
||||
|
integrity="sha384-Fy6S3B9q64WdZWQUiU+q4/2Lc9npb8tCaSX9FK7E8HnRr0Jz8D6OP9dO5Vg3Q9ct" |
||||
|
crossorigin="anonymous"></script> |
||||
|
</body> |
||||
|
|
||||
|
</html> |
||||
@ -0,0 +1,7 @@ |
|||||
|
.support-icon { |
||||
|
cursor: pointer; |
||||
|
position: absolute; |
||||
|
margin-left: -3rem; |
||||
|
top: 0%; |
||||
|
color: #FF9500; |
||||
|
} |
||||
@ -0,0 +1,24 @@ |
|||||
|
/** @odoo-module **/ |
||||
|
import core from 'web.core'; |
||||
|
import SystrayMenu from 'web.SystrayMenu'; |
||||
|
import Widget from 'web.Widget'; |
||||
|
var QWeb = core.qweb; |
||||
|
|
||||
|
var ClientSupportSystray = Widget.extend({ |
||||
|
template: 'ClientSupportSystray', |
||||
|
events: { |
||||
|
'click #support': 'openSupport', |
||||
|
}, |
||||
|
openSupport :function(){ |
||||
|
this.do_action({ |
||||
|
name: 'Support Form', |
||||
|
type: 'ir.actions.act_window', |
||||
|
res_model: 'client.support', |
||||
|
view_mode: 'form', |
||||
|
views: [[false, 'form']], |
||||
|
target: "new", |
||||
|
}) |
||||
|
} |
||||
|
}); |
||||
|
SystrayMenu.Items.push(ClientSupportSystray); |
||||
|
export default ClientSupportSystray; |
||||
@ -0,0 +1,11 @@ |
|||||
|
<?xml version="1.0" encoding="UTF-8" ?> |
||||
|
<templates> |
||||
|
<!-- Create Client Support template from systray --> |
||||
|
<t t-name="ClientSupportSystray"> |
||||
|
<div class="support-icon"> |
||||
|
<div class="toggle-icon" style="margin-left: 45px;color:orange; "> |
||||
|
<i id="support" class="ri-question-line" style="font-size:30px;" aria-label="Help"/> |
||||
|
</div> |
||||
|
</div> |
||||
|
</t> |
||||
|
</templates> |
||||
@ -0,0 +1,22 @@ |
|||||
|
# -*- coding: utf-8 -*- |
||||
|
############################################################################## |
||||
|
# |
||||
|
# Cybrosys Technologies Pvt. Ltd. |
||||
|
# |
||||
|
# Copyright (C) 2024-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
||||
|
# Author: Subina P (odoo@cybrosys.com) |
||||
|
# |
||||
|
# You can modify it under the terms of the GNU LESSER |
||||
|
# GENERAL PUBLIC LICENSE (LGPL v3), Version 3. |
||||
|
# |
||||
|
# This program is distributed in the hope that it will be useful, |
||||
|
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
||||
|
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
||||
|
# GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details. |
||||
|
# |
||||
|
# You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE |
||||
|
# (LGPL v3) along with this program. |
||||
|
# If not, see <http://www.gnu.org/licenses/>. |
||||
|
# |
||||
|
############################################################################## |
||||
|
from . import client_support |
||||
@ -0,0 +1,95 @@ |
|||||
|
# -*- coding: utf-8 -*- |
||||
|
############################################################################## |
||||
|
# |
||||
|
# Cybrosys Technologies Pvt. Ltd. |
||||
|
# |
||||
|
# Copyright (C) 2024-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) |
||||
|
# Author: Subina P (odoo@cybrosys.com) |
||||
|
# |
||||
|
# You can modify it under the terms of the GNU LESSER |
||||
|
# GENERAL PUBLIC LICENSE (LGPL v3), Version 3. |
||||
|
# |
||||
|
# This program is distributed in the hope that it will be useful, |
||||
|
# but WITHOUT ANY WARRANTY; without even the implied warranty of |
||||
|
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
||||
|
# GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details. |
||||
|
# |
||||
|
# You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE |
||||
|
# (LGPL v3) along with this program. |
||||
|
# If not, see <http://www.gnu.org/licenses/>. |
||||
|
# |
||||
|
############################################################################## |
||||
|
import base64 |
||||
|
import requests |
||||
|
from odoo import fields, models |
||||
|
from odoo.exceptions import ValidationError |
||||
|
|
||||
|
|
||||
|
class ClientSupport(models.TransientModel): |
||||
|
"""The client support model that helps to interact with companies""" |
||||
|
_name = 'client.support' |
||||
|
_description = 'Client Support' |
||||
|
|
||||
|
name = fields.Char(string='Name', required='True', help='Enter name') |
||||
|
email = fields.Char(string='Email', required='True', |
||||
|
help='Enter your Email') |
||||
|
description = fields.Text(string='Description', required='True', |
||||
|
help='Specify your problem in detail.') |
||||
|
attachment_ids = fields.Many2many('ir.attachment', |
||||
|
string='Attachments', |
||||
|
help='Attach files related to your problem.') |
||||
|
support_type = fields.Selection([ |
||||
|
('functional', 'Functional Support'), |
||||
|
('technical', 'Technical Support'), ], string="Support Type", |
||||
|
required='True', default="technical", help='Select support type') |
||||
|
|
||||
|
def confirm_button(self): |
||||
|
""" Function for submitting the ticket """ |
||||
|
headers = {'Content-type': 'application/json'} |
||||
|
response = requests.post( |
||||
|
url='https://support.cybrosys.com/help/request', |
||||
|
json={ |
||||
|
'params': { |
||||
|
'customer_name': self.name, |
||||
|
'email': self.email, |
||||
|
'description': self.description, |
||||
|
'support_type': self.support_type, |
||||
|
'attachments': [ |
||||
|
{ |
||||
|
'data': base64.b64encode(rec.datas).decode('utf-8'), |
||||
|
'name': rec.name |
||||
|
} for rec in self.attachment_ids |
||||
|
], |
||||
|
} |
||||
|
}, |
||||
|
headers=headers) |
||||
|
response_status = response.json() |
||||
|
if response_status['result']['message'] == 'success': |
||||
|
return { |
||||
|
'effect': { |
||||
|
'fadeout': 'slow', |
||||
|
'message': 'Ticket Created Successfully', |
||||
|
'type': 'rainbow_man', |
||||
|
'target': 'new', |
||||
|
} |
||||
|
} |
||||
|
else: |
||||
|
raise ValidationError( |
||||
|
"The ticket submission did not go through. Please try again.") |
||||
|
|
||||
|
def whatsapp_button(self): |
||||
|
""" Function for getting support through Whatsapp""" |
||||
|
if self.description and self.name: |
||||
|
message_string = '' |
||||
|
message = self.description.split(' ') |
||||
|
for msg in message: |
||||
|
message_string = message_string + msg + '%20' |
||||
|
message_string = message_string[:(len(message_string) - 3)] |
||||
|
phone_number = str(+918606827707) |
||||
|
return { |
||||
|
'type': 'ir.actions.act_url', |
||||
|
'url': "https://wa.me/" + phone_number + "?text=" + message_string, |
||||
|
'target': 'new', |
||||
|
'res_id': self.id, |
||||
|
'tag': 'reload', |
||||
|
} |
||||
@ -0,0 +1,33 @@ |
|||||
|
<?xml version="1.0" encoding="UTF-8" ?> |
||||
|
<odoo> |
||||
|
<!-- client.support form view --> |
||||
|
<record id="client_support_view_form" model="ir.ui.view"> |
||||
|
<field name="name">client.support.view.form</field> |
||||
|
<field name="model">client.support</field> |
||||
|
<field name="arch" type="xml"> |
||||
|
<form string="Client Support"> |
||||
|
<group> |
||||
|
<field name="name"/> |
||||
|
<field name="email"/> |
||||
|
<field name="description"/> |
||||
|
<field name="support_type"/> |
||||
|
<field name="attachment_ids" widget="many2many_binary"/> |
||||
|
</group> |
||||
|
<footer> |
||||
|
<button name="confirm_button" type="object" |
||||
|
class="btn btn-success oe_highlight"> |
||||
|
<i class="ri-upload-2-fill" style="margin-right:10px;"/> |
||||
|
Submit |
||||
|
</button> |
||||
|
<button name="whatsapp_button" type="object" |
||||
|
class="btn btn-secondary oe_highlight"> |
||||
|
<i class="ri-whatsapp-line" style="margin-right:10px;"/> |
||||
|
WhatsApp |
||||
|
</button> |
||||
|
<button name="cancel" string="Cancel" |
||||
|
class="button cancel_button" special="cancel"/> |
||||
|
</footer> |
||||
|
</form> |
||||
|
</field> |
||||
|
</record> |
||||
|
</odoo> |
||||
Loading…
Reference in new issue