FEB 18: [FIX] Bug Fixed 'odoo_website_helpdesk'

odoo_website_helpdesk/__manifest__.py

@@ -21,7 +21,7 @@
 #############################################################################
 {
     'name': "Website Helpdesk Support Ticket Management",
-    'version': '16.0.3.0.0',
+    'version': '16.0.3.0.1',
     'category': 'Website',
     'summary': """Helpdesk Module for community""",
     'description': 'Can create ticket from website also and can manage it from'

odoo_website_helpdesk/controller/website.py

@@ -47,9 +47,8 @@ class WebsiteFormInherit(WebsiteForm):
     form submissions to create a new help desk ticket instead."""
     def _handle_website_form(self, model_name, **kwargs):
         """Website Help Desk Form"""
-        customer = request.env.user.partner_id
         if model_name == 'help.ticket':
-            tickets = request.env['ticket.stage'].search([])
+            tickets = request.env['ticket.stage'].sudo().search([])
             for rec in tickets:
                 sequence = tickets.mapped('sequence')
                 lowest_sequence = tickets.filtered(
@@ -57,6 +56,12 @@ class WebsiteFormInherit(WebsiteForm):
                 if rec == lowest_sequence:
                     lowest_stage_id = lowest_sequence
             products = kwargs.get('product')
+            partner_create = request.env['res.partner'].sudo().create({
+                'name':kwargs.get('customer_name'),
+                'company_name':kwargs.get('company'),
+                'phone':kwargs.get('phone'),
+                'email':kwargs.get('email_from')
+            })
             if products:
                 splited_product = products.split(',')
                 product_list = [int(i) for i in splited_product]
@@ -69,7 +74,7 @@ class WebsiteFormInherit(WebsiteForm):
                     'priority': kwargs.get('priority'),
                     'product_ids': product_list,
                     'stage_id': lowest_stage_id.id,
-                    'customer_id': customer.id,
+                    'customer_id': partner_create.id,
                     'ticket_type': kwargs.get('ticket_type'),
                     'category_id': kwargs.get('category'),
                 }
@@ -106,7 +111,7 @@ class WebsiteFormInherit(WebsiteForm):
                     'phone': kwargs.get('phone'),
                     'priority': kwargs.get('priority'),
                     'stage_id': lowest_stage_id.id,
-                    'customer_id': customer.id,
+                    'customer_id': partner_create.id,
                     'ticket_type': kwargs.get('ticket_type'),
                     'category_id': kwargs.get('category'),
                 }

odoo_website_helpdesk/doc/RELEASE_NOTES.md

@@ -4,3 +4,8 @@
 #### Version 16.0.1.0.0
 #### ADD
 - Initial commit for Website Helpdesk Support Ticket Management
+
+#### 12.02.2025
+#### Version 16.0.3.0.1
+#### UPDT
+-A new contact record is created upon form submission.

odoo_website_helpdesk/static/description/index.html

@@ -9,10 +9,6 @@
                  class="mr-2">
                 <i class="fa fa-check mr-1"></i>Community
             </div>
-            <div style="color: #017E84; font-size: 14px; font-family: 'Montserrat', sans-serif; font-weight: bold; background-color: white; display: inline-block; padding: 3px 10px; border-radius: 50px;"
-                 class="mr-2">
-                <i class="fa fa-check mr-1"></i>Odoo.sh
-            </div>
         </div>
     </div>
     <!-- END OF TITLE BAR -->