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48 lines
2.0 KiB
48 lines
2.0 KiB
# -*- coding: utf-8 -*-
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################################################################################
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#
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# Cybrosys Technologies Pvt. Ltd.
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#
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# Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
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# Author: Anfas Faisal K (odoo@cybrosys.info)
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#
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# You can modify it under the terms of the GNU AFFERO
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# GENERAL PUBLIC LICENSE (AGPL v3), Version 3.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details.
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#
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# You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE
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# (AGPL v3) along with this program.
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# If not, see <http://www.gnu.org/licenses/>.
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#
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################################################################################
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from odoo import fields, models
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class HelpDeskTeam(models.Model):
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"""
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This model represents a Helpdesk Team in the system.
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HelpDeskTeam includes information such as the team's name, team members,
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email, project they are currently in, and whether they have permission to
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create tasks from tickets.
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This class inherits the Odoo 'models.Model' class.
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"""
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_name = 'help.team'
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_description = 'Helpdesk Team'
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name = fields.Char(string='Name', help="Name of the Helpdesk Team")
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member_ids = fields.Many2many('res.users',
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string='Members',
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help="Users who belong to that Helpdesk Team")
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email = fields.Char(string='Email', help="Email")
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project_id = fields.Many2one('project.project',
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string='Project',
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help="The Project they are currently in")
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create_task = fields.Boolean(string="Create Task",
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help="Enable for allowing team to "
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"create tasks from tickets")
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