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123# -*- coding: utf-8 -*-
################################################################################
#
# Cybrosys Technologies Pvt. Ltd.
# Copyright (C) 2025-TODAY Cybrosys Technologies(<https://www.cybrosys.com>).
# Author: Raneesha MK (odoo@cybrosys.com)
#
# This program is free software: you can modify
# it under the terms of the GNU Affero General Public License (AGPL) as
# published by the Free Software Foundation, either version 3 of the
# License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU Affero General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program. If not, see <https://www.gnu.org/licenses/>.
#
################################################################################
from odoo import api, fields, models, _
from odoo.exceptions import ValidationError
class ServiceRequest(models.Model):
""" Model representing a service request in the system."""
_name = 'service.request'
_inherit = ['mail.thread', 'mail.activity.mixin']
_description = "Service Request"
def _get_employee_id(self):
"""Current employee"""
employee_rec = self.env['hr.employee'].search(
[('user_id', '=', self.env.uid)], limit=1)
return employee_rec.id
service_name = fields.Char(required=True, string="Reason For Service",
help="Service name")
employee_id = fields.Many2one('hr.employee', string="Employee",
default=_get_employee_id, readonly=True,
required=True, help="Related Employee")
service_date = fields.Datetime(string="date", required=True,
help="Service date")
state = fields.Selection([('draft', 'Draft'),
('requested', 'Requested'),
('assign', 'Assigned'),
('check', 'Checked'),
('reject', 'Rejected'),
('approved', 'Approved')], default='draft',
tracking=True, help="Stages of serice")
service_executor_id = fields.Many2one('hr.employee',
string='Service Executor',
help="Employee- executor for "
"this service")
read_only = fields.Boolean(string="Check field",
compute='_compute_read_only',
help="checking project manager privileges")
tester_ids = fields.One2many('service.execute',
'test_id', string='Tester',
help="Related services")
internal_note = fields.Text(string="internal notes",
help="Notes for the internal purpose")
service_type = fields.Selection([('repair', 'Repair'),
('replace', 'Replace'),
('updating', 'Updating'),
('checking', 'Checking'),
('adjust', 'Adjustment'),
('other', 'Other')],
string='Type Of Service', required=True,
help="Type for the service request")
service_product_id = fields.Many2one('product.product',
string='Item For Service',
required=True,
help="Product you want to service")
name = fields.Char(string='Reference', required=True, copy=False,
readonly=True, help="Name- reference",
default=lambda self: _('New'))
@api.model_create_multi
def create(self, vals):
"""Create a service request"""
for val in vals:
val['name'] = self.env['ir.sequence'].next_by_code('service.request')
return super(ServiceRequest, self).create(vals)
@api.depends('read_only')
def _compute_read_only(self):
"""Compute method to determine if the user has project manager
privileges."""
res_user = self.env['res.users'].search([('id', '=', self._uid)])
if res_user.has_group('project.group_project_manager'):
self.read_only = True
else:
self.read_only = False
def action_submit_reg(self):
""" Change the state of the service request to 'requested'."""
self.ensure_one()
self.sudo().write({
'state': 'requested'
})
return
def action_assign_executor(self):
""" Change the state of the service request to 'assign'."""
self.ensure_one()
if not self.service_executor_id:
raise ValidationError(
_("Select Executer For the Requested Service"))
self.write({
'state': 'assign'
})
vals = {
'issue': self.service_name,
'executor_id': self.service_executor_id.id,
'client_id': self.employee_id.id,
'executor_product': self.service_product_id.name,
'type_service': self.service_type,
'execute_date': self.service_date,
'state_execute': self.state,
'notes': self.internal_note,
'test_id': self.id,
}
self.env['service.execute'].sudo().create(vals)
return
def action_service_approval(self):
"""Approve the service request"""
for record in self:
record.tester_ids.sudo().state_execute = 'approved'
record.write({
'state': 'approved'
})
return
def action_service_rejection(self):
"""Reject the service request."""
self.write({
'state': 'reject'
})
return