You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
116 lines
6.1 KiB
116 lines
6.1 KiB
<?xml version="1.0" encoding="UTF-8" ?>
|
|
<odoo>
|
|
<!-- Added fields in settings form view.-->
|
|
<record id="res_config_settings_view_form" model="ir.ui.view">
|
|
<field name="name">res.config.settings.view.form.inherit.odoo.website.helpdesk</field>
|
|
<field name="model">res.config.settings</field>
|
|
<field name="priority" eval="15"/>
|
|
<field name="inherit_id" ref="base.res_config_settings_view_form"/>
|
|
<field name="arch" type="xml">
|
|
<xpath expr="//form" position="inside">
|
|
<div class="app_settings_block" data-string="Helpdesk"
|
|
string="Helpdesk" data-key="helpdesk_ticket">
|
|
<h2>Helpdesk</h2>
|
|
<div class="row mt16 o_settings_container">
|
|
<div class="col-lg-6 o_setting_box">
|
|
<div class="o_setting_left_pane">
|
|
<field name="show_create_task"/>
|
|
</div>
|
|
<div class="o_setting_right_pane">
|
|
<label for="show_create_task"/>
|
|
<div class="text-muted">Create tasks from tickets</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div groups="odoo_website_helpdesk.helpdesk_manager">
|
|
<h2>Ticket Settings</h2>
|
|
<div class="row mt16 o_settings_container">
|
|
<div class="col-lg-6 o_setting_box">
|
|
<div class="o_setting_left_pane">
|
|
<field name="show_category"/>
|
|
</div>
|
|
<div class="o_setting_right_pane">
|
|
<label for="show_category" string="Category"/>
|
|
<div class="text-muted">Categorize the Tickets</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="row mt16 o_settings_container">
|
|
<div class="col-lg-6 o_setting_box">
|
|
<div class="o_setting_left_pane">
|
|
<field name="helpdesk_menu_show"/>
|
|
</div>
|
|
<div class="o_setting_right_pane">
|
|
<label for="helpdesk_menu_show"/>
|
|
<div class="text-muted">Create Ticket From Website</div>
|
|
</div>
|
|
</div>
|
|
<div class="col-lg-6 o_setting_box">
|
|
<div class="o_setting_left_pane">
|
|
<field name="product_website"/>
|
|
</div>
|
|
<div class="o_setting_right_pane">
|
|
<label for="product_website"/>
|
|
<div class="text-muted">Choose Products on Website Form</div>
|
|
</div>
|
|
</div>
|
|
<div class="col-12 col-lg-6 o_setting_box">
|
|
<div class="o_setting_left_pane">
|
|
<field name="auto_close_ticket"/>
|
|
</div>
|
|
<div class="o_setting_right_pane">
|
|
<label for="auto_close_ticket"/>
|
|
<div class="text-muted">Automatically Close Ticket</div>
|
|
<br/>
|
|
<label for="no_of_days"
|
|
invisible="auto_close_ticket== False"/>
|
|
<field name="no_of_days"
|
|
invisible="auto_close_ticket == False"/>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<h2>Stages</h2>
|
|
<div class="row mt16 o_settings_container">
|
|
<div class="col-lg-6 o_setting_box">
|
|
<div class="o_setting_right_pane">
|
|
<label for="closed_stage_id" string="Close Stage"/>
|
|
<div class="text-muted">
|
|
Set The Closing stage
|
|
</div>
|
|
<div class="content-group">
|
|
<div class="mt16">
|
|
<field name="closed_stage_id"/>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="col-lg-6 o_setting_box">
|
|
<div class="o_setting_right_pane">
|
|
<label for="reply_template_id" string="Reply Template"/>
|
|
<div class="text-muted">
|
|
Seat a Default Reply Template
|
|
</div>
|
|
<div class="content-group">
|
|
<div class="mt16">
|
|
<field name="reply_template_id"/>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</xpath>
|
|
</field>
|
|
</record>
|
|
<!-- Action for settings model.-->
|
|
<record id="action_helpdesk_general_settings"
|
|
model="ir.actions.act_window">
|
|
<field name="name">Helpdesk Ticket</field>
|
|
<field name="type">ir.actions.act_window</field>
|
|
<field name="res_model">res.config.settings</field>
|
|
<field name="view_mode">form</field>
|
|
<field name="target">inline</field>
|
|
<field name="context">{'module': 'helpdesk_ticket'}</field>
|
|
</record>
|
|
</odoo>
|
|
|