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86 lines
3.8 KiB
86 lines
3.8 KiB
# -*- coding: utf-8 -*-
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#############################################################################
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#
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# Cybrosys Technologies Pvt. Ltd.
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#
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# Copyright (C) 2022-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
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# Author: Cybrosys Techno Solutions(<https://www.cybrosys.com>)
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#
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# You can modify it under the terms of the GNU LESSER
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# GENERAL PUBLIC LICENSE (LGPL v3), Version 3.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details.
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#
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# You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE
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# (LGPL v3) along with this program.
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# If not, see <http://www.gnu.org/licenses/>.
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#
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#############################################################################
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from odoo import models, fields, api
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class Menu(models.Model):
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_inherit = "website.menu"
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def _compute_visible(self):
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super()._compute_visible()
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show_menu_header = self.env['ir.config_parameter'].sudo().get_param(
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'odoo_website_helpdesk.helpdesk_menu_show')
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for menu in self:
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if menu.name == 'Helpdesk' and show_menu_header == False:
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menu.is_visible = False
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if menu.name == 'Helpdesk' and show_menu_header == True:
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menu.is_visible = True
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class Helpdesk(models.TransientModel):
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_inherit = 'res.config.settings'
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show_create_task = fields.Boolean(string="Create Tasks",
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config_parameter='odoo_website_helpdesk.show_create_task')
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show_category = fields.Boolean(string="Category",
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config_parameter='odoo_website_helpdesk.show_category',
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implied_group='odoo_website_helpdesk.group_show_category')
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product_website = fields.Boolean(string="Product On Website",
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config_parameter='odoo_website_helpdesk.product_website')
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auto_close_ticket = fields.Boolean(string="Auto Close Ticket",
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config_parameter='odoo_website_helpdesk.auto_close_ticket')
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no_of_days = fields.Integer(string="No Of Days",
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config_parameter='odoo_website_helpdesk.no_of_days')
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closed_stage = fields.Many2one(
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'ticket.stage', string='Closing stage',
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config_parameter='odoo_website_helpdesk.closed_stage')
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reply_template_id = fields.Many2one('mail.template',
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domain="[('model', '=', 'help.ticket')]",
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config_parameter='odoo_website_helpdesk.reply_template_id')
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helpdesk_menu_show = fields.Boolean('Helpdesk Menu',
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config_parameter=
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'odoo_website_helpdesk.helpdesk_menu_show')
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@api.onchange('closed_stage')
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def closed_stage_a(self):
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stage = self.closed_stage.id
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in_stage = self.env['ticket.stage'].search([('id', '=', stage)])
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not_in_stage = self.env['ticket.stage'].search([('id', '!=', stage)])
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in_stage.closing_stage = True
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for each in not_in_stage:
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each.closing_stage = False
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@api.constrains('show_category')
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def show_category_subcategory(self):
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if self.show_category:
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group_cat = self.env.ref(
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'odoo_website_helpdesk.group_show_category')
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group_cat.write({
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'users': [(4, self.env.user.id)]
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})
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else:
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group_cat = self.env.ref(
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'odoo_website_helpdesk.group_show_category')
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group_cat.write({
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'users': [(5, False)]
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})
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