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							42 lines
						
					
					
						
							1.8 KiB
						
					
					
				| # -*- coding: utf-8 -*- | |
| ############################################################################# | |
| # | |
| #    Cybrosys Technologies Pvt. Ltd. | |
| # | |
| #    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>) | |
| #    Author: Cybrosys Techno Solutions(<https://www.cybrosys.com>) | |
| # | |
| #    You can modify it under the terms of the GNU LESSER | |
| #    GENERAL PUBLIC LICENSE (LGPL v3), Version 3. | |
| # | |
| #    This program is distributed in the hope that it will be useful, | |
| #    but WITHOUT ANY WARRANTY; without even the implied warranty of | |
| #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the | |
| #    GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details. | |
| # | |
| #    You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE | |
| #    (LGPL v3) along with this program. | |
| #    If not, see <http://www.gnu.org/licenses/>. | |
| # | |
| ############################################################################# | |
| from odoo import fields, models | |
| 
 | |
| 
 | |
| class MailComposeMessage(models.TransientModel): | |
|     """ This class extends the functionality of the 'mail.compose.message' | |
|     model to include custom behavior for sending emails related to help tickets. | |
|    """ | |
|     _inherit = 'mail.compose.message' | |
| 
 | |
|     def _action_send_mail(self, auto_commit=False): | |
|         """Override of the base '_action_send_mail' method to include additional | |
|         logic when sending emails related to help tickets. | |
|  | |
|         If the model associated with the mail is 'help.ticket', update the | |
|         'replied_date' field of the associated help ticket to the current date. | |
|         """ | |
|         if self.model == 'help.ticket': | |
|             ticket_id = self.env['help.ticket'].browse(self.res_id) | |
|             ticket_id.replied_date = fields.Date.today() | |
|         return super(MailComposeMessage, self)._action_send_mail( | |
|             auto_commit=auto_commit)
 | |
| 
 |