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112 lines
5.2 KiB
112 lines
5.2 KiB
<?xml version="1.0" encoding="UTF-8" ?>
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<odoo>
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<record model="ir.module.category" id="module_category_helpdesk">
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<field name="name">Helpdesk</field>
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<field name="description">Helpdesk Access Groups</field>
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<field name="sequence">20</field>
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</record>
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<!-- Helpdesk user access-->
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<record id="helpdesk_user" model="res.groups">
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<field name="name">User</field>
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<field name="category_id" ref="odoo_website_helpdesk.module_category_helpdesk"/>
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</record>
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<!-- Helpdesk leader access-->
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<record id="helpdesk_team_leader" model="res.groups">
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<field name="name">Team Leader</field>
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<field name="category_id" ref="odoo_website_helpdesk.module_category_helpdesk"/>
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<field name="implied_ids" eval="[(4, ref('odoo_website_helpdesk.helpdesk_user'))]"/>
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</record>
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<!-- Helpdesk manager access-->
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<record id="helpdesk_manager" model="res.groups">
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<field name="name">Manager</field>
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<field name="category_id" ref="odoo_website_helpdesk.module_category_helpdesk"/>
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<field name="implied_ids" eval="[(4, ref('odoo_website_helpdesk.helpdesk_team_leader'))]"/>
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</record>
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<record id="group_show_category" model="res.groups">
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<field name="name">group_show_category</field>
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</record>
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<record id="group_show_subcategory" model="res.groups">
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<field name="name">group_show_subcategory</field>
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</record>
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<!--Record Rule for team leader-->
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<record id="help_desk_dashboard_team_leader"
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model="ir.rule">
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<field name="name">Record Rule for team leader</field>
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<field ref="model_help_ticket" name="model_id"/>
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<field name="groups"
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eval="[(4, ref('odoo_website_helpdesk.helpdesk_team_leader'))]"/>
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<field name="domain_force">['&', ('team_head.id', '=', user.id), ('stage_id.group_ids.users', 'in', user.id)]</field>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_unlink" eval="True"/>
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</record>
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<!--Record Rule for manage-->
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<record id="help_desk_dashboard_manager"
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model="ir.rule">
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<field name="name">Record Rule for manager</field>
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<field ref="model_help_ticket" name="model_id"/>
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<field name="groups"
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eval="[(4, ref('odoo_website_helpdesk.helpdesk_manager'))]"/>
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<field name="domain_force">[(1, '=', 1)]</field>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_unlink" eval="True"/>
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</record>
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<!--Record Rule for use-->
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<record id="help_desk_dashboard_user"
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model="ir.rule">
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<field name="name">Record Rule for user</field>
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<field ref="model_help_ticket" name="model_id"/>
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<field name="groups"
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eval="[(4, ref('odoo_website_helpdesk.helpdesk_user'))]"/>
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<field name="domain_force">['&', ('assigned_user', '=', user.id), ('stage_id.group_ids.users', 'in', user.id)]</field>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_unlink" eval="True"/>
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</record>
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<!--Record Rule stages leader-->
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<record id="help_desk_stage_rule_leader"
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model="ir.rule">
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<field name="name">Record Rule stages leader</field>
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<field ref="model_ticket_stage" name="model_id"/>
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<field name="groups"
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eval="[(4, ref('odoo_website_helpdesk.helpdesk_team_leader'))]"/>
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<field name="domain_force">[('group_ids.users', 'in', user.id)]</field>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_unlink" eval="True"/>
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</record>
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<!-- Record Rule stages manager-->
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<record id="help_desk_stage_rule_manager"
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model="ir.rule">
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<field name="name">Record Rule stages manager</field>
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<field ref="model_ticket_stage" name="model_id"/>
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<field name="groups"
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eval="[(4, ref('odoo_website_helpdesk.helpdesk_manager'))]"/>
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<field name="domain_force">[(1, '=', 1)]</field>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_unlink" eval="True"/>
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</record>
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<!--Record Rule stages user-->
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<record id="help_desk_stage_rule_user"
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model="ir.rule">
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<field name="name">Record Rule stages user</field>
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<field ref="model_ticket_stage" name="model_id"/>
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<field name="groups"
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eval="[(4, ref('odoo_website_helpdesk.helpdesk_user'))]"/>
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<field name="domain_force">[('group_ids.users', 'in', user.id)]</field>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_unlink" eval="True"/>
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</record>
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<record id="base.default_user" model="res.users">
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<field name="groups_id" eval="[(4,ref('odoo_website_helpdesk.helpdesk_manager'))]"/>
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</record>
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</odoo>
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