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							45 lines
						
					
					
						
							1.7 KiB
						
					
					
				
			
		
		
		
			
			
			
		
		
	
	
							45 lines
						
					
					
						
							1.7 KiB
						
					
					
				
								from odoo import http
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								from odoo.http import request
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								class TicketGroupBy(http.Controller):
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								    @http.route(['/ticketgroupby'], type='json', auth="public", website=True)
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								    def ticket_group_by(self, **kwargs):
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								        context = []
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								        group_value = kwargs.get("search_value")
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								        if group_value == '0':
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								            context = []
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								            tickets = request.env["help.ticket"].search([('user_id', '=', request.env.user.id)])
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								            context.append(tickets)
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								        if group_value == '1':
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								            context = []
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								            stage_ids = request.env['ticket.stage'].search([])
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								            for stage in stage_ids:
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								                ticket_ids = request.env['help.ticket'].search([
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								                    ('stage_id', '=', stage.id), ('user_id', '=', request.env.user.id)
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								                ])
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								                if ticket_ids:
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								                    context.append({
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								                        'name': stage.name,
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								                        'data': ticket_ids
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								                    })
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								        if group_value == '2':
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								            context = []
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								            type_ids = request.env['helpdesk.types'].search([])
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								            for types in type_ids:
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								                ticket_ids_1 = request.env['help.ticket'].search([
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								                    ('ticket_type', '=', types.id), ('user_id', '=', request.env.user.id)
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								                ])
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								                if ticket_ids_1:
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								                    context.append({
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								                        'name': types.name,
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								                        'data': ticket_ids_1
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								                    })
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								        values = {
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								            'tickets': context,
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								        }
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								        response = http.Response(
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								            template='odoo_website_helpdesk.ticket_group_by_table',
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								            qcontext=values)
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								        return response.render()
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