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							44 lines
						
					
					
						
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							44 lines
						
					
					
						
							1.5 KiB
						
					
					
				| from odoo import http | |
| from odoo.http import request | |
| 
 | |
| 
 | |
| class TicketGroupBy(http.Controller): | |
|     @http.route(['/ticketgroupby'], type='json', auth="public", website=True) | |
|     def ticket_group_by(self,**kwargs): | |
|         context = [] | |
|         group_value = kwargs.get("search_value") | |
|         if group_value == '0': | |
|             context = [] | |
|             tickets = request.env["help.ticket"].search([]) | |
|         if group_value == '1': | |
|             context = [] | |
|             stage_ids = request.env['ticket.stage'].search([]) | |
|             for stage in stage_ids: | |
|                 ticket_ids = request.env['help.ticket'].search([ | |
|                     ('stage_id', '=', stage.id) | |
|                 ]) | |
|                 if ticket_ids: | |
|                     context.append({ | |
|                         'name': stage.name, | |
|                         'data': ticket_ids | |
|                     }) | |
|         if group_value == '2': | |
|             context = [] | |
|             type_ids = request.env['helpdesk.types'].search([]) | |
|             for types in type_ids: | |
|                 ticket_ids_1 = request.env['help.ticket'].search([ | |
|                     ('ticket_type', '=', types.id) | |
|                 ]) | |
|                 if ticket_ids_1: | |
|                     context.append({ | |
|                         'name': types.name, | |
|                         'data': ticket_ids_1 | |
|                     }) | |
| 
 | |
|         values = { | |
|             'tickets': context, | |
|         } | |
|         response = http.Response( | |
|             template='odoo_website_helpdesk.ticket_group_by_table', | |
|             qcontext=values) | |
|         return response.render() |