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							42 lines
						
					
					
						
							1.8 KiB
						
					
					
				
			
		
		
		
			
			
			
		
		
	
	
							42 lines
						
					
					
						
							1.8 KiB
						
					
					
				
								# -*- coding: utf-8 -*-
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								#############################################################################
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								#
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								#    Cybrosys Technologies Pvt. Ltd.
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								#
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								#    Copyright (C) 2023-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
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								#    Author: Cybrosys Techno Solutions(<https://www.cybrosys.com>)
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								#
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								#    You can modify it under the terms of the GNU LESSER
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								#    GENERAL PUBLIC LICENSE (LGPL v3), Version 3.
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								#
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								#    This program is distributed in the hope that it will be useful,
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								#    but WITHOUT ANY WARRANTY; without even the implied warranty of
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								#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
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								#    GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details.
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								#
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								#    You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE
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								#    (LGPL v3) along with this program.
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								#    If not, see <http://www.gnu.org/licenses/>.
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								#
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								#############################################################################
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								from odoo import fields, models
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								class MailComposeMessage(models.TransientModel):
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								    """ This class extends the functionality of the 'mail.compose.message'
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								    model to include custom behavior for sending emails related to help tickets.
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								   """
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								    _inherit = 'mail.compose.message'
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								    def _action_send_mail(self, auto_commit=False):
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								        """Override of the base '_action_send_mail' method to include additional
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								        logic when sending emails related to help tickets.
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								        If the model associated with the mail is 'help.ticket', update the
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								        'replied_date' field of the associated help ticket to the current date.
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								        """
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								        if self.model == 'help.ticket':
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								            ticket_id = self.env['help.ticket'].browse(self.res_id)
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								            ticket_id.replied_date = fields.Date.today()
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								        return super(MailComposeMessage, self)._action_send_mail(
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								            auto_commit=auto_commit)
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