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106 lines
5.6 KiB
106 lines
5.6 KiB
<odoo>
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<record id="ticket_res_config_settings_view_form" model="ir.ui.view">
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<field name="name">res.config.settings.view.form.inherit.helpdesk
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</field>
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<field name="model">res.config.settings</field>
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<field name="priority" eval="15"/>
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<field name="inherit_id" ref="base.res_config_settings_view_form"/>
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<field name="arch" type="xml">
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<xpath expr="//div[hasclass('settings')]" position="inside">
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<div class="app_settings_block" data-string="Helpdesk"
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string="Helpdesk" data-key="helpdesk_ticket">
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<h2>Helpdesk</h2>
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<div class="row mt16 o_settings_container">
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<div class="col-lg-6 o_setting_box">
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<div class="o_setting_left_pane">
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<field name="show_create_task"/>
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</div>
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<div class="o_setting_right_pane">
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<label for="show_create_task"/>
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<div class="text-muted">Create tasks from tickets</div>
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</div>
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</div>
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</div>
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<div groups="odoo_website_helpdesk.helpdesk_manager">
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<h2>Ticket Settings</h2>
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<div class="row mt16 o_settings_container">
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<div class="col-lg-6 o_setting_box">
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<div class="o_setting_left_pane">
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<field name="show_category"/>
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</div>
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<div class="o_setting_right_pane">
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<label for="show_category" string="Category"/>
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<div class="text-muted">Categorize the Tickets</div>
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</div>
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</div>
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</div>
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<div class="row mt16 o_settings_container">
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<div class="col-lg-6 o_setting_box">
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<div class="o_setting_left_pane">
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<field name="helpdesk_menu_show"/>
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</div>
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<div class="o_setting_right_pane">
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<label for="helpdesk_menu_show"/>
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<div class="text-muted">Create Ticket From Website</div>
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</div>
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</div>
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<div class="col-lg-6 o_setting_box">
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<div class="o_setting_left_pane">
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<field name="product_website"/>
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</div>
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<div class="o_setting_right_pane">
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<label for="product_website"/>
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<div class="text-muted">Choose Products on Website Form</div>
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</div>
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</div>
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<div class="col-12 col-lg-6 o_setting_box">
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<div class="o_setting_left_pane">
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<field name="auto_close_ticket"/>
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</div>
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<div class="o_setting_right_pane">
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<label for="auto_close_ticket"/>
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<div class="text-muted">Automatically Close Ticket</div>
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<br/>
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<label for="no_of_days"
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attrs="{'invisible': [('auto_close_ticket','=', False)]}"/>
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<field name="no_of_days"
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attrs="{'invisible': [('auto_close_ticket','=', False)]}"/>
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</div>
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</div>
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</div>
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</div>
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<h2>Stages</h2>
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<div class="row mt16 o_settings_container">
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<div class="col-lg-6 o_setting_box">
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<div class="o_setting_right_pane">
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<label for="closed_stage" string="Close Stage"/>
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<div class="text-muted">
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Set The Closing stage
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</div>
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<div class="content-group">
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<div class="mt16">
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<field name="closed_stage"/>
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</div>
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</div>
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</div>
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</div>
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<div class="col-lg-6 o_setting_box">
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<div class="o_setting_right_pane">
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<label for="reply_template_id" string="Reply Template"/>
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<div class="text-muted">
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Seat a Default Reply Template
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</div>
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<div class="content-group">
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<div class="mt16">
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<field name="reply_template_id"/>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</xpath>
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</field>
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</record>
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</odoo>
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