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# -*- coding: utf-8 -*-
#############################################################################
#
# Cybrosys Technologies Pvt. Ltd.
#
# Copyright (C) 2022-TODAY Cybrosys Technologies(<https://www.cybrosys.com>)
# Author: Cybrosys Techno Solutions(<https://www.cybrosys.com>)
#
# You can modify it under the terms of the GNU LESSER
# GENERAL PUBLIC LICENSE (LGPL v3), Version 3.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details.
#
# You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE
# (LGPL v3) along with this program.
# If not, see <http://www.gnu.org/licenses/>.
#
#############################################################################
from odoo import http
from odoo.http import request
class HelpDeskTickets(http.Controller):
@http.route(['/help/tickets'], type="json", auth="user")
def elearning_snippet(self):
tickets = []
help_tickets = request.env['help.ticket'].sudo().search(
[('stage_id.name', '=', 'Inbox')])
for i in help_tickets:
tickets.append(
{'name': i.name, 'subject': i.subject, 'id': i.id})
values = {
'h_tickets': tickets
}
response = http.Response(
template='odoo_website_helpdesk_dashboard.dashboard_tickets',
qcontext=values)
return response.render()