from odoo import http from odoo.http import request import datetime as DT class HelpDeskDashboard(http.Controller): @http.route(['/helpdesk_dashboard'], type='json', auth="public") def helpdesk_dashboard(self): stage_new = request.env['ticket.stage'].search( [('name', '=', 'Inbox')], limit=1).id stage_draft = request.env['ticket.stage'].search( [('name', '=', 'Draft')], limit=1).id stage_inprogress = request.env['ticket.stage'].search( [('name', '=', 'In Progress')], limit=1).id stage_canceled = request.env['ticket.stage'].search( [('name', '=', 'Canceled')], limit=1).id stage_done = request.env['ticket.stage'].search( [('name', '=', 'Done')], limit=1).id stage_closed = request.env['ticket.stage'].search( [('name', '=', 'Closed')], limit=1).id stage_ids = [stage_new,stage_draft] new = request.env["help.ticket"].search_count([('stage_id', 'in', stage_ids)]) new_id = request.env["help.ticket"].search([('stage_id', 'in', stage_ids)]) new_id_ls = [] for data in new_id: new_id_ls.append(data.id) in_progress = request.env["help.ticket"].search_count([('stage_id', '=', stage_inprogress)]) in_progress_id = request.env["help.ticket"].search([('stage_id', '=', stage_inprogress)]) in_progress_ls = [] for data in in_progress_id: in_progress_ls.append(data.id) canceled = request.env["help.ticket"].search_count([('stage_id', '=', stage_canceled)]) canceled_id = request.env["help.ticket"].search([('stage_id', '=', stage_canceled)]) canceled_id_ls = [] for data in canceled_id: canceled_id_ls.append(data.id) done = request.env["help.ticket"].search_count([('stage_id', '=', stage_done)]) done_id = request.env["help.ticket"].search([('stage_id', '=', stage_done)]) done_id_ls = [] for data in done_id: done_id_ls.append(data.id) closed = request.env["help.ticket"].search_count([('stage_id', '=', stage_closed)]) closed_id = request.env["help.ticket"].search([('stage_id', '=', stage_closed)]) closed_id_ls = [] for data in closed_id: closed_id_ls.append(data.id) dashboard_values = { 'new':new, 'in_progress':in_progress, 'canceled':canceled, 'done':done, 'closed':closed, 'new_id':new_id_ls, 'in_progress_id':in_progress_ls, 'canceled_id': canceled_id_ls, 'done_id': done_id_ls, 'closed_id': closed_id_ls, } return dashboard_values @http.route(['/helpdesk_dashboard_week'], type='json', auth="public") def helpdesk_dashboard_week(self): today = DT.date.today() stage_new = request.env['ticket.stage'].search( [('name', '=', 'Inbox')], limit=1).id stage_draft = request.env['ticket.stage'].search( [('name', '=', 'Draft')], limit=1).id stage_inprogress = request.env['ticket.stage'].search( [('name', '=', 'In Progress')], limit=1).id stage_canceled = request.env['ticket.stage'].search( [('name', '=', 'Canceled')], limit=1).id stage_done = request.env['ticket.stage'].search( [('name', '=', 'Done')], limit=1).id stage_closed = request.env['ticket.stage'].search( [('name', '=', 'Closed')], limit=1).id stage_ids = [stage_new, stage_draft] week_ago = str(today - DT.timedelta(days=7)) + ' ' new = request.env["help.ticket"].search_count( [('stage_id', 'in', stage_ids), ('create_date', '>', week_ago)]) new_id = request.env["help.ticket"].search( [('stage_id', 'in', stage_ids), ('create_date', '>', week_ago)]) new_id_ls = [] for data in new_id: new_id_ls.append(data.id) in_progress = request.env["help.ticket"].search_count( [('stage_id', '=', stage_inprogress), ('create_date', '>', week_ago)]) in_progress_id = request.env["help.ticket"].search( [('stage_id', '=', stage_inprogress), ('create_date', '>', week_ago)]) in_progress_ls = [] for data in in_progress_id: in_progress_ls.append(data.id) canceled = request.env["help.ticket"].search_count( [('stage_id', '=', stage_canceled), ('create_date', '>', week_ago)]) canceled_id = request.env["help.ticket"].search( [('stage_id', '=', stage_canceled), ('create_date', '>', week_ago)]) canceled_id_ls = [] for data in canceled_id: canceled_id_ls.append(data.id) done = request.env["help.ticket"].search_count( [('stage_id', '=', stage_done), ('create_date', '>', week_ago)]) done_id = request.env["help.ticket"].search( [('stage_id', '=', stage_done), ('create_date', '>', week_ago)]) done_id_ls = [] for data in done_id: done_id_ls.append(data.id) closed = request.env["help.ticket"].search_count( [('stage_id', '=', stage_closed), ('create_date', '>', week_ago)]) closed_id = request.env["help.ticket"].search( [('stage_id', '=', stage_closed), ('create_date', '>', week_ago)]) closed_id_ls = [] for data in closed_id: closed_id_ls.append(data.id) dashboard_values = { 'new': new, 'in_progress': in_progress, 'canceled': canceled, 'done': done, 'closed': closed, 'new_id': new_id_ls, 'in_progress_id': in_progress_ls, 'canceled_id': canceled_id_ls, 'done_id': done_id_ls, 'closed_id': closed_id_ls, } return dashboard_values @http.route(['/helpdesk_dashboard_month'], type='json', auth="public") def helpdesk_dashboard_month(self): today = DT.date.today() stage_new = request.env['ticket.stage'].search( [('name', '=', 'Inbox')], limit=1).id stage_draft = request.env['ticket.stage'].search( [('name', '=', 'Draft')], limit=1).id stage_inprogress = request.env['ticket.stage'].search( [('name', '=', 'In Progress')], limit=1).id stage_canceled = request.env['ticket.stage'].search( [('name', '=', 'Canceled')], limit=1).id stage_done = request.env['ticket.stage'].search( [('name', '=', 'Done')], limit=1).id stage_closed = request.env['ticket.stage'].search( [('name', '=', 'Closed')], limit=1).id stage_ids = [stage_new, stage_draft] week_ago = str(today - DT.timedelta(days=30)) + ' ' new = request.env["help.ticket"].search_count( [('stage_id', 'in', stage_ids), ('create_date', '>', week_ago)]) new_id = request.env["help.ticket"].search( [('stage_id', 'in', stage_ids), ('create_date', '>', week_ago)]) new_id_ls = [] for data in new_id: new_id_ls.append(data.id) in_progress = request.env["help.ticket"].search_count( [('stage_id', '=', stage_inprogress), ('create_date', '>', week_ago)]) in_progress_id = request.env["help.ticket"].search( [('stage_id', '=', stage_inprogress), ('create_date', '>', week_ago)]) in_progress_ls = [] for data in in_progress_id: in_progress_ls.append(data.id) canceled = request.env["help.ticket"].search_count( [('stage_id', '=', stage_canceled), ('create_date', '>', week_ago)]) canceled_id = request.env["help.ticket"].search( [('stage_id', '=', stage_canceled), ('create_date', '>', week_ago)]) canceled_id_ls = [] for data in canceled_id: canceled_id_ls.append(data.id) done = request.env["help.ticket"].search_count( [('stage_id', '=', stage_done), ('create_date', '>', week_ago)]) done_id = request.env["help.ticket"].search( [('stage_id', '=', stage_done), ('create_date', '>', week_ago)]) done_id_ls = [] for data in done_id: done_id_ls.append(data.id) closed = request.env["help.ticket"].search_count( [('stage_id', '=', stage_closed), ('create_date', '>', week_ago)]) closed_id = request.env["help.ticket"].search( [('stage_id', '=', stage_closed), ('create_date', '>', week_ago)]) closed_id_ls = [] for data in closed_id: closed_id_ls.append(data.id) dashboard_values = { 'new': new, 'in_progress': in_progress, 'canceled': canceled, 'done': done, 'closed': closed, 'new_id': new_id_ls, 'in_progress_id': in_progress_ls, 'canceled_id': canceled_id_ls, 'done_id': done_id_ls, 'closed_id': closed_id_ls, } return dashboard_values @http.route(['/helpdesk_dashboard_year'], type='json', auth="public") def helpdesk_dashboard_year(self): today = DT.date.today() stage_new = request.env['ticket.stage'].search( [('name', '=', 'Inbox')], limit=1).id stage_draft = request.env['ticket.stage'].search( [('name', '=', 'Draft')], limit=1).id stage_inprogress = request.env['ticket.stage'].search( [('name', '=', 'In Progress')], limit=1).id stage_canceled = request.env['ticket.stage'].search( [('name', '=', 'Canceled')], limit=1).id stage_done = request.env['ticket.stage'].search( [('name', '=', 'Done')], limit=1).id stage_closed = request.env['ticket.stage'].search( [('name', '=', 'Closed')], limit=1).id stage_ids = [stage_new, stage_draft] week_ago = str(today - DT.timedelta(days=360)) + ' ' new = request.env["help.ticket"].search_count( [('stage_id', 'in', stage_ids), ('create_date', '>', week_ago)]) new_id = request.env["help.ticket"].search( [('stage_id', 'in', stage_ids), ('create_date', '>', week_ago)]) new_id_ls = [] for data in new_id: new_id_ls.append(data.id) in_progress = request.env["help.ticket"].search_count( [('stage_id', '=', stage_inprogress), ('create_date', '>', week_ago)]) in_progress_id = request.env["help.ticket"].search( [('stage_id', '=', stage_inprogress), ('create_date', '>', week_ago)]) in_progress_ls = [] for data in in_progress_id: in_progress_ls.append(data.id) canceled = request.env["help.ticket"].search_count( [('stage_id', '=', stage_canceled), ('create_date', '>', week_ago)]) canceled_id = request.env["help.ticket"].search( [('stage_id', '=', stage_canceled), ('create_date', '>', week_ago)]) canceled_id_ls = [] for data in canceled_id: canceled_id_ls.append(data.id) done = request.env["help.ticket"].search_count( [('stage_id', '=', stage_done), ('create_date', '>', week_ago)]) done_id = request.env["help.ticket"].search( [('stage_id', '=', stage_done), ('create_date', '>', week_ago)]) done_id_ls = [] for data in done_id: done_id_ls.append(data.id) closed = request.env["help.ticket"].search_count( [('stage_id', '=', stage_closed), ('create_date', '>', week_ago)]) closed_id = request.env["help.ticket"].search( [('stage_id', '=', stage_closed), ('create_date', '>', week_ago)]) closed_id_ls = [] for data in closed_id: closed_id_ls.append(data.id) dashboard_values = { 'new': new, 'in_progress': in_progress, 'canceled': canceled, 'done': done, 'closed': closed, 'new_id': new_id_ls, 'in_progress_id': in_progress_ls, 'canceled_id': canceled_id_ls, 'done_id': done_id_ls, 'closed_id': closed_id_ls, } return dashboard_values