Features

• Easy to create, monitor and manage support service.

• Management of customers are similar to project management.

• Can reuse packages with the help of templates.

• Renewal badge appears ones end date is closer or number of tickets remaining is very less.

• Shows all the necessary information about a customer in kanban view inside each support package which makes it easy to monitor bulk amount of customers.

Screenshots

Creating support packages

Creating support packages with information like maximum number of tickets, maximum duration of each ticket, validity of package, this will automatically create this package as a product

Creating sale order

Create sale order to customer with required package as product, then the customer will be created in support packages

Information shown customer kanban view

Report

Package Template

Can create templates so that it helps in creating similar support packages.