# -*- coding: utf-8 -*- ############################################################################# # # Cybrosys Technologies Pvt. Ltd. # # Copyright (C) 2024-TODAY Cybrosys Technologies() # Author: Cybrosys Techno Solutions() # # You can modify it under the terms of the GNU LESSER # GENERAL PUBLIC LICENSE (LGPL v3), Version 3. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU LESSER GENERAL PUBLIC LICENSE (LGPL v3) for more details. # # You should have received a copy of the GNU LESSER GENERAL PUBLIC LICENSE # (LGPL v3) along with this program. # If not, see . # ############################################################################# from odoo import http from odoo.http import request class HelpDeskTickets(http.Controller): @http.route(['/help/tickets'], type="json", auth="user") def elearning_snippet(self): tickets = [] help_tickets = request.env['ticket.helpdesk'].sudo().search( [('stage_id.name', '=', 'Inbox')]) for i in help_tickets: tickets.append( {'name': i.name, 'subject': i.subject, 'id': i.id}) values = { 'h_tickets': tickets } response = http.Response( template='odoo_website_helpdesk_dashboard.dashboard_tickets', qcontext=values) return response.render()