Enterprise

Enterprise Open HRMS Service Request

Handling the Service Request from employees

Key Highlights

Employee Service Requests

Allows Employees To Raise A Request And View Its Status

Service Type And Item For Service Is Defined

Service types and their corresponding items are clearly defined in the module. This ensures accurate categorization and streamlined management of services.

Assigning Executors And Approvers At Multiple Levels

Executors and approvers can be assigned at multiple levels, enabling streamlined workflows and ensuring proper authorization for each stage of the process.

Create Report Of Service Request

Generate detailed reports for service requests, providing insights into status, progress, and overall service performance.

Enterprise Open HRMS Service Request

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Access Rights

Select the User and set the "Inventory" field to 'Administrator'.

Access Rights

Select the User and set the "Service" field to 'Service Executer'.

Request Service Menu

Under "Employee => Services" menu you will have the menu as "Request Service"

Service Request Creation

Fill the mandatory fields and click "Submit" to send request.

Assign The Service To Executor

The responsible person, the Administrator or HR Manager, assigns the requested service to an executor to perform the requested service.

Checking For The Service

The executor can perform the service and if the service is finished he can mark the request as 'Checked' by clicking the button 'Checked'.

Approval/Rejection Of The Service

The employee, who requested the service, can either approve or reject the service which is performed by the executor. If the requested service is completely fulfilled it can be either approved or rejected.

Service Report

Employees => Services => Service Reporting

Report For Services

Generate reports for the services.

Managing Employee Service Requests

Administrator Can Approve/Reject The Service Requests

Administrator Can Assign 'Service Executer'

This module streamlines the management of employee service requests, enabling HR teams to track, process, and resolve requests efficiently while maintaining transparency and communication.

Latest Release 18.0.1.0.0

23 January, 2025
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