Multipurpose Graphical Dashboard for Website HelpDesk module.
Website HelpDesk Dashboard
Key Highlights
Works in Classified tickets according to their stages.
Number of tickets allotted to each team can be seen in the bar chart.
View status of tickets in the Doughnut Chart.
Manage Tickets in the backend easily.
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View Tickets created from website and also in the draft stage together inside 'New tickets' tile along with the count.
Manage the tickets in backend by clicking on the 'New tickets' tiles.
View Tickets that are in progress.
View and manage tickets that are in the done/completed state.
Manage helpdesk teams ,also shows the count of teams existing.
To show the Ticket Priority.
With the help of doughnut chart, Analyse the status of tickets.
With the help of Bar graph, analyse ratio between the Helpdesk teams and No. of tickets assigned to them.
In this view can analyze all tickets and their details.
Available in Number of tickets allotted to each team can be seen in the bar chart.
View status of tickets in the Doughnut Chart.
No, it doesn't work with Odosh.
We can see the number of tickets at various stages from the dashboard.
You can track the ticket status from the dashboard.
Latest Release 18.0.1.0.0
9th December, 2024- Initial Commit
