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Odoo Zendesk Connector

Connect the Odoo with Zendesk

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Overview

The module 'Odoo Zendesk Connector' is used to connect the Odoo with Zendesk.By Using this, we are able to both Import/Export many tickets between Odoo and Zendesk, moreover that, it is possible to create, update, and delete the of Zendesk from Odoo

Features

One click API integration.
Can easily Create a ticket to Zendesk
It is possible to update and delete a zendesk ticket
Synchronized the stages and priorities of a ticket
Synchronized the contacts

Screenshots

Create an account in Zendesk

https://www.zendesk.com/in/login/

From your account go to Admin Center

From Admin Center go to Apps and integrations and select Zendesk API

From Zendesk API activate password access and Token access

Company domain

Give the credentials and enable connection

Create a zendesk ticket by clicking the button

Can see the ticket in Zendesk

After creating the ticket in Zendesk we can see the Id of that ticket corresponding in the Zendesk

Can update a ticket, simply by clicking UPDATE button

Can see the Updated ticket in the Zendesk

By clicking on the button 'Delete From Zendesk' can easily delete that ticket from the Zendesk

Can see that ticket is deleted

To import/export tickets, click on the menu 'Import/Export Tickets'

Can see a wizard will open and in that you can provide two dates, between in which we want to import/export tickets

Can see the exported two tickets

To import the tickets

Can see all the imported tickets

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