Helpdesk
Helpdesk Access Groups
20
User
Team Leader
Manager
group_show_category
group_show_subcategory
Record Rule for team leader
['&', ('team_head.id', '=', user.id), ('stage_id.group_ids.users', 'in', user.id)]
Record Rule for manager
[(1, '=', 1)]
Record Rule for user
['&', ('assigned_user', '=', user.id), ('stage_id.group_ids.users', 'in', user.id)]
Record Rule stages leader
[('group_ids.users', 'in', user.id)]
Record Rule stages manager
[(1, '=', 1)]
Record Rule stages user
[('group_ids.users', 'in', user.id)]