The "Favourite Chats" feature allows users to quickly access their most important or frequently used chats directly from the Messaging Menu in the top-right systray.

Open the Messaging Menu (chat icon) in the systray, and click the "Favourite" tab. This section lists all channels or direct messages you've marked as favourites.

In the Messaging Menu, click the star icon next to a chat or channel. The star turns red when marked as a favourite.