# -*- coding: utf-8 -*- ############################################################################### # # Cybrosys Technologies Pvt. Ltd. # # Copyright (C) 2023-TODAY Cybrosys Technologies() # Author: Cybrosys Techno Solutions (odoo@cybrosys.com) # # You can modify it under the terms of the GNU AFFERO # GENERAL PUBLIC LICENSE (AGPL v3), Version 3. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU AFFERO GENERAL PUBLIC LICENSE (AGPL v3) for more details. # # You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE # (AGPL v3) along with this program. # If not, see . # ############################################################################### { 'name': "Website Helpdesk Support Ticket Management", 'version': '14.0.1.0.0', 'category': 'Website', 'summary': 'Create helpdesk tickets from website. It is often used to ' 'track customer requests and provide customer support promptly ' 'and efficiently', 'description': 'From the website, create helpdesk tickets. It is ' 'frequently used to keep track of customer requests and ' 'deliver timely, effective customer service.', 'author': "Cybrosys Techno Solutions", 'company': 'Cybrosys Techno Solutions', 'maintainer': 'Cybrosys Techno Solutions', 'website': "https://cybrosys.com/", 'depends': ['sale_project', 'hr_timesheet', 'website_form'], 'data': [ 'security/ir.model.access.csv', 'data/ticket_sequence_data.xml', 'data/ticket_stage_data.xml', 'report/report_ticket_templates.xml', 'views/help_ticket_views.xml', 'views/help_team_views.xml', 'views/ticket_stage_views.xml', 'views/res_config_settings_views.xml', 'views/odoo_website_helpdesk_menus.xml', 'views/website_form_templates.xml', 'views/portal_templates.xml', 'views/asset_templates.xml', ], 'images': ['static/description/banner.png'], 'license': 'AGPL-3', 'installable': True, 'auto_install': False, 'application': False, }