@ -33,9 +33,9 @@
Access Rights
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
< strong > Manager< / strong > :- Manager has the complete access across mobile shop management < br / >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
< strong > Mobile Technician< / strong > :- Mobile Technician can read and write service requests and also update the parts usage.
< / h3 >
< / div >
@ -47,38 +47,38 @@
Features
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Service request creation.
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Assigning service request to technicians. < / h3 > < h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Mobile service ticket generation.
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Service status tracking..< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Integrated with accounting and sales module. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Access Rights From Multiple Level. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Mobile complaint templates.< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Invoice for parts usage and service charges. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Email notifications to customer. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Parts inventory. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Flexible for further customization. < / h3 >
< / div >
< / section >
@ -89,7 +89,7 @@
< / h2 >
< div class = "oe_row oe_spaced" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
When you install the module, an extra menu named Mobile Service is created.
Here you can see service requests and configure your mobile service shop.
< / h3 >
@ -100,7 +100,7 @@
< div class = "oe_row oe_spaced" >
< h4 > Mobile Service -> Service Request -> Create< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
This is the service request creation form. Service request can be create according to the device brand and model.
Also we can assign the service request a technician and provide warranty details, customer details, IMEI no,
request and return dates etc....
@ -115,7 +115,7 @@
< div class = "oe_row oe_spaced" >
< h4 > Generating tickets for service request.< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Here you can create tickets for service requests by using the 'Print Ticket' button.
< / h3 >
< / div >
@ -123,7 +123,7 @@
< img src = "mobile-service-shop16.png" alt = "" style = "width: 95%;" / >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Service ticket will be generated as follows,
< / h3 >
< / div >
@ -136,7 +136,7 @@
< div class = "oe_row oe_spaced" >
< h4 > Mobile parts inventory< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Here you see the mobile parts used for service processing.
< / h3 >
< / div >
@ -144,7 +144,7 @@
< img src = "mobile-service-shop18.png" alt = "" style = "width: 95%;" / >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Product will be only visible in the parts inventory if 'is a mobile part' is checked.
< br > You can provide a brand, model and colour details from here.
< / h3 >
@ -158,7 +158,7 @@
< div class = "oe_row oe_spaced" >
< h4 > Invoice for service requests< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Here you can create invoices for service requests.
< / h3 >
< / div >
@ -166,7 +166,7 @@
< img src = "mobile-service-shop14.png" alt = "" style = "width: 95%;" / >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Invoice can be created based on advance or full amount.
< / h3 >
< / div >
@ -174,7 +174,7 @@
< img src = "mobile-service-shop5.png" alt = "" style = "width: 95%;" / >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
The parts used during the service process will be automatically added to invoice line.
< / h3 >
< div class = "oe_row oe_spaced" >
@ -185,7 +185,7 @@
< / h2 >
< div class = "oe_row oe_spaced" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
No need to create stock moves for parts usage manually. 'Post Stock Moves' will generate stock for the parts usage.
< / h3 >
< div class = "oe_row oe_spaced" >
@ -196,7 +196,7 @@
< / h2 >
< div class = "oe_row oe_spaced" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
The system will send email notification to the customer for each stage in the service request.< / br >
< br > < I > Note:- You should configure outgoing and incoming e-mail settings from your odoo for email service.< / I >
< / h3 >
@ -210,7 +210,7 @@
Brands Configuration
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Create mobile brands which is used in service request creation.
< br > < strong > Mobile Service -> Configuration -> Brands< / strong >
< / h3 >
@ -222,7 +222,7 @@
Models Configuration
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
You can also create models for different mobile brands from
< br > < strong > Mobile Service -> Configuration -> Models< / strong >
< / h3 >
@ -233,7 +233,7 @@
Complaint Types
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
You can create different complaint types from
< br > < strong > Mobile Service -> Configuration -> Complaint Types< / strong >
< / h3 >
@ -244,7 +244,7 @@
Complaint Templates
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Complaint Templates can be created from
< br > < strong > Mobile Service -> Configuration -> Complaint Types< / strong >
< / h3 >
@ -252,7 +252,7 @@
< img src = "mobile-service-shop11.png" alt = "" style = "width: 95%;" / >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
You can select different complaint templates from the 'Complaints' page while creating service requests.
< / h3 >
< div class = "oe_row oe_spaced" >
@ -262,7 +262,7 @@
Terms and conditions
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< i class = "fa fa-check" aria-hidden = "true" style = "color: #cd2d47;font-size: 15px;" > < / i >
< img src = "https://www.cybrosys.com/images/ico-tick.png" >
Terms and conditions for service request can be added from,
< br > < strong > Mobile Service -> Configuration -> Terms and Conditions< / strong >
which will be added to the service tickets.