@ -34,9 +34,9 @@
Access Rights
Access Rights
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
< strong > Manager< / strong > :- Manager has the complete access over the mobile shop management. < br / >
< strong > Manager< / strong > :- Manager has the complete access over the mobile shop management. < br / >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
< strong > Mobile Technician< / strong > :- Mobile Technician can read and write service requests and also update the parts usage.
< strong > Mobile Technician< / strong > :- Mobile Technician can read and write service requests and also update the parts usage.
< / h3 >
< / h3 >
< / div >
< / div >
@ -48,38 +48,38 @@
Features
Features
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Service request creation.
Service request creation.
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Assigning service request to technicians. < / h3 > < h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
Assigning service request to technicians. < / h3 > < h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Mobile service ticket generation.
Mobile service ticket generation.
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Tracking the service status.< / h3 >
Tracking the service status.< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Integrated with accounting and sales module. < / h3 >
Integrated with accounting and sales module. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Multi-level access rights. < / h3 >
Multi-level access rights. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Mobile complaint templates.< / h3 >
Mobile complaint templates.< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Invoice for parts usage and service charges. < / h3 >
Invoice for parts usage and service charges. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Email notifications to customer. < / h3 >
Email notifications to customer. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Parts inventory. < / h3 >
Parts inventory. < / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Flexible for further customization. < / h3 >
Flexible for further customization. < / h3 >
< / div >
< / div >
< / section >
< / section >
@ -90,7 +90,7 @@
< / h2 >
< / h2 >
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
When you install the module, an extra menu named Mobile Service is created.
When you install the module, an extra menu named Mobile Service is created.
Here you can see the service requests and thereafter configure your mobile service shop.
Here you can see the service requests and thereafter configure your mobile service shop.
< / h3 >
< / h3 >
@ -101,7 +101,7 @@
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h4 > Mobile Service -> Service Request -> Create< / h4 >
< h4 > Mobile Service -> Service Request -> Create< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
This is the service request creation form. Service request can be created according to the device brand and model.
This is the service request creation form. Service request can be created according to the device brand and model.
One can assign the technician, service request, provide with warranty details, customer details, IMEI no, request and return dates etc.
One can assign the technician, service request, provide with warranty details, customer details, IMEI no, request and return dates etc.
< / h3 >
< / h3 >
@ -115,7 +115,7 @@
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h4 > Generating tickets for service request.< / h4 >
< h4 > Generating tickets for service request.< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Here you can create tickets for service requests by using the 'Print Ticket' button.
Here you can create tickets for service requests by using the 'Print Ticket' button.
< / h3 >
< / h3 >
< / div >
< / div >
@ -123,7 +123,7 @@
< img src = "mobile-service-shop16.png" alt = "" style = "width: 95%;" / >
< img src = "mobile-service-shop16.png" alt = "" style = "width: 95%;" / >
< / div >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Service ticket will be generated as follows,
Service ticket will be generated as follows,
< / h3 >
< / h3 >
< / div >
< / div >
@ -136,7 +136,7 @@
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h4 > Mobile parts inventory< / h4 >
< h4 > Mobile parts inventory< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Here you see the mobile parts used for service processing.
Here you see the mobile parts used for service processing.
< / h3 >
< / h3 >
< / div >
< / div >
@ -144,7 +144,7 @@
< img src = "mobile-service-shop18.png" alt = "" style = "width: 95%;" / >
< img src = "mobile-service-shop18.png" alt = "" style = "width: 95%;" / >
< / div >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Product will be only visible in the parts inventory if 'is a mobile part' is checked.
Product will be only visible in the parts inventory if 'is a mobile part' is checked.
< br > You can provide the brand, model and color details from here.
< br > You can provide the brand, model and color details from here.
< / h3 >
< / h3 >
@ -158,7 +158,7 @@
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h4 > Invoice for service requests< / h4 >
< h4 > Invoice for service requests< / h4 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Here you can create invoices for service requests.
Here you can create invoices for service requests.
< / h3 >
< / h3 >
< / div >
< / div >
@ -166,7 +166,7 @@
< img src = "mobile-service-shop14.png" alt = "" style = "width: 95%;" / >
< img src = "mobile-service-shop14.png" alt = "" style = "width: 95%;" / >
< / div >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Invoice can be created based on advance or full amount.
Invoice can be created based on advance or full amount.
< / h3 >
< / h3 >
< / div >
< / div >
@ -174,7 +174,7 @@
< img src = "mobile-service-shop5.png" alt = "" style = "width: 95%;" / >
< img src = "mobile-service-shop5.png" alt = "" style = "width: 95%;" / >
< / div >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
The parts used during the service process will be automatically added to the invoice line.
The parts used during the service process will be automatically added to the invoice line.
< / h3 >
< / h3 >
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
@ -185,7 +185,7 @@
< / h2 >
< / h2 >
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
No need to create stock moves for parts usage manually. 'Post Stock Moves' will generate stock for the parts usage.
No need to create stock moves for parts usage manually. 'Post Stock Moves' will generate stock for the parts usage.
< / h3 >
< / h3 >
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
@ -196,7 +196,7 @@
< / h2 >
< / h2 >
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
The system will send email notification to the customer for each stage in the service request.< / br >
The system will send email notification to the customer for each stage in the service request.< / br >
< br > < I > Note:- You should configure outgoing and incoming e-mail settings from your Odoo for email service.< / I >
< br > < I > Note:- You should configure outgoing and incoming e-mail settings from your Odoo for email service.< / I >
< / h3 >
< / h3 >
@ -210,7 +210,7 @@
Brands Configuration
Brands Configuration
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Create mobile brands which is used in service request creation.
Create mobile brands which is used in service request creation.
< br > < strong > Mobile Service -> Configuration -> Brands< / strong >
< br > < strong > Mobile Service -> Configuration -> Brands< / strong >
< / h3 >
< / h3 >
@ -222,7 +222,7 @@
Models Configuration
Models Configuration
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
You can also create models for different mobile brands from
You can also create models for different mobile brands from
< br > < strong > Mobile Service -> Configuration -> Models< / strong >
< br > < strong > Mobile Service -> Configuration -> Models< / strong >
< / h3 >
< / h3 >
@ -233,7 +233,7 @@
Complaint Types
Complaint Types
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
You can create different complaint types from
You can create different complaint types from
< br > < strong > Mobile Service -> Configuration -> Complaint Types< / strong >
< br > < strong > Mobile Service -> Configuration -> Complaint Types< / strong >
< / h3 >
< / h3 >
@ -244,7 +244,7 @@
Complaint Templates
Complaint Templates
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Complaint Templates can be created from
Complaint Templates can be created from
< br > < strong > Mobile Service -> Configuration -> Complaint Types< / strong >
< br > < strong > Mobile Service -> Configuration -> Complaint Types< / strong >
< / h3 >
< / h3 >
@ -252,7 +252,7 @@
< img src = "mobile-service-shop11.png" alt = "" style = "width: 95%;" / >
< img src = "mobile-service-shop11.png" alt = "" style = "width: 95%;" / >
< / div >
< / div >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
You can select different complaint templates from the 'Complaints' page while creating service requests.
You can select different complaint templates from the 'Complaints' page while creating service requests.
< / h3 >
< / h3 >
< div class = "oe_row oe_spaced" >
< div class = "oe_row oe_spaced" >
@ -262,7 +262,7 @@
Terms and conditions
Terms and conditions
< / h2 >
< / h2 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Terms and conditions for service request can be added from,
Terms and conditions for service request can be added from,
< br > < strong > Mobile Service -> Configuration -> Terms and Conditions< / strong >
< br > < strong > Mobile Service -> Configuration -> Terms and Conditions< / strong >
which will be added to the service tickets.
which will be added to the service tickets.
@ -279,23 +279,23 @@
Features
Features
< / h5 >
< / h5 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Device details from IMEI number.
Device details from IMEI number.
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Customized pivot report.
Customized pivot report.
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Mobile service request report
Mobile service request report
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Parts usage report.
Parts usage report.
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< h3 class = "oe_slogan" style = "text-align: left;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 18px;" >
< img sr c= "https://www.cybrosys.com/images/ico-tick.png" >
< i class = "fa fa-check-circle-o" style = "width:40px; color:#07B700" > < / i >
Complaint Type report.
Complaint Type report.
< / h3 >
< / h3 >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >
< h3 class = "oe_slogan" style = "text-align: left;padding: 1% 0% 0% 0%;font-size: 16px;width: 90%;margin: 0;margin-top: 14px;color: #000 !important;opacity: 1 !important;line-height: 24px;" >