Sep 1 [FIX] : Bug Fixed 'odoo_website_helpdesk'

odoo_website_helpdesk/controller/ticket_group_by.py

@@ -9,14 +9,14 @@ class TicketGroupBy(http.Controller):
         group_value = kwargs.get("search_value")
         if group_value == '0':
             context = []
-            tickets = request.env["help.ticket"].search([])
+            tickets = request.env["help.ticket"].search([('user_id', '=', request.env.user.id)])
             context.append(tickets)
         if group_value == '1':
             context = []
             stage_ids = request.env['ticket.stage'].search([])
             for stage in stage_ids:
                 ticket_ids = request.env['help.ticket'].search([
-                    ('stage_id', '=', stage.id)
+                    ('stage_id', '=', stage.id), ('user_id', '=', request.env.user.id)
                 ])
                 if ticket_ids:
                     context.append({
@@ -28,7 +28,7 @@ class TicketGroupBy(http.Controller):
             type_ids = request.env['helpdesk.types'].search([])
             for types in type_ids:
                 ticket_ids_1 = request.env['help.ticket'].search([
-                    ('ticket_type', '=', types.id)
+                    ('ticket_type', '=', types.id), ('user_id', '=', request.env.user.id)
                 ])
                 if ticket_ids_1:
                     context.append({
@@ -42,4 +42,4 @@ class TicketGroupBy(http.Controller):
         response = http.Response(
             template='odoo_website_helpdesk.ticket_group_by_table',
             qcontext=values)
-        return response.render()
+        return response.render()

odoo_website_helpdesk/controller/website_form.py

@@ -96,6 +96,9 @@ class WebsiteFormInherit(WebsiteForm):
                 request.session['form_builder_id'] = ticket_id.id
                 return json.dumps({'id': ticket_id.id})
             else:
+                lowest_sequence = tickets.filtered(
+                    lambda x: x.sequence == min(sequence))
+                lowest_stage_id = lowest_sequence
                 rec_val = {
                     'customer_name': kwargs.get('customer_name'),
                     'subject': kwargs.get('subject'),

odoo_website_helpdesk/doc/RELEASE_NOTES.md

@@ -1,6 +1,6 @@
 ## Module <odoo_website_helpdesk>
 
-#### 09.11.2022
+#### 01.09.2023
 #### Version 16.0.1.0.0
 #### ADD
 - Initial commit for Website Helpdesk Support Ticket

odoo_website_helpdesk/models/helpdesk.py

@@ -129,6 +129,8 @@ class HelpDeskTicket(models.Model):
                                                  'Not', default=False)
     merge_count = fields.Integer(string='Merge Count', help='Merged Tickets '
                                                             'Count')
+    active = fields.Boolean(default=True, help='Active', string='Active')
+
 
     @api.onchange('team_id', 'team_head')
     def team_leader_domain(self):

odoo_website_helpdesk/security/ir.model.access.csv

@@ -10,7 +10,7 @@ access_helpdesk_tag_user,access.helpdesk.tag,model_helpdesk_tag,odoo_website_hel
 access_helpdesk_tag_leader,access.helpdesk.tag,model_helpdesk_tag,odoo_website_helpdesk.helpdesk_team_leader,1,1,1,1
 access_helpdesk_tag_manager,access.helpdesk.tag,model_helpdesk_tag,odoo_website_helpdesk.helpdesk_manager,1,1,1,1
 
-access_help_ticket_stage_user,access.ticket.stage,model_ticket_stage,,1,1,1,1
+access_help_ticket_stage_user,access.ticket.stage,model_ticket_stage,odoo_website_helpdesk.helpdesk_user,1,1,1,1
 
 access_helpdesk_types_user,access.helpdesk.types,model_helpdesk_types,odoo_website_helpdesk.helpdesk_user,1,0,0,0
 access_helpdesk_types_leader,access.helpdesk.types,model_helpdesk_types,odoo_website_helpdesk.helpdesk_team_leader,1,1,1,1